Before you assume it's personal
Have you ever found someone warm and playful one day, then distant or unusually direct the next, and immediately wondered whether you had done something wrong?
In this episode, I explore how Reversal Theory can help us understand these shifts through two motivational states: Focused and Playful. What we want from an interaction, and even the amount of stimulation we enjoy, can change depending on the state we are in.
Through an everyday airport journey and an example from leading my global team, I look at how quickly we can move between these states, why our communication can change with…
The skinny
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