Latest / Never Post / Posting In The Age Of Chance [ARCHIVE PULL]
Transcript
- 0:02Mike Rugnetta: I've been thinking often lately about how
- 0:06hard it is to think and how much incentive there is not to or
- 0:13really how much incentive there is to do any number of other
- 0:16things. To catch up in the million different little ways we
- 0:21have to catch up. To engage in the million different little
- 0:27ways we have to engage. The apps, processes, games, alerts,
- 0:34feeds, they all need our attention. And I've been
- 0:39thinking of how, maybe as recently as a few years ago, I
- 0:43could feel my attention being pulled in all these different
- 0:47directions.
- 0:49And today, it just is. I juggle all the little numbers and
- 0:56pixels and emails and badges, not passively, but habitually.
- 1:03My little army of digital demands floats around me, my own
- 1:08personal cloud. Knowing this archive poll about the
- 1:14relationship between being online and the calculation of
- 1:18probability, the concept of chance was coming up, I went
- 1:22back to addiction by design, Natasha Dow Schul's landmark
- 1:27work on the design of slot machines specifically in
- 1:31addictive technologies generally. In chapter four, in a
- 1:35section titled upping the ante, tolerance for technology, she
- 1:40writes about the video poker arms race where machine
- 1:44manufacturers figured out that players wouldn't just tolerate
- 1:48more complex games.
- 1:50They would acclimate to and eventually become bored by them.
- 1:56She writes, 50 play poker is 30 to 40 times faster and more
- 2:01likely to render a win than a game of single hand poker.
- 2:05Instead of seeing a royal flush once every eighty hours, a
- 2:09player sees one every two to three hours along with many
- 2:14smaller wins. Rather than overstimulating players, the
- 2:18intensified speed and reward frequency of such a game
- 2:21enhances the flow of play. You get a smoother ride, video poker
- 2:27expert Bob Dancer told me, repeating what is often said of
- 2:32multiline video slots.
- 2:34It's a bumpier ride with just one hand. When I hit a jackpot
- 2:39nowadays, said Randall of his multi hand video poker play, I
- 2:43don't even blink. I don't miss a beat. In the language of
- 2:47behaviorism, he has habituated to a higher magnitude of event
- 2:52frequencies, achieving a kind of tolerance or decreased
- 2:56responsiveness to the spikes of chance that happen during play.
- 3:02Recently, I read a piece by Jake Pearson published by ProPublica.
- 3:07It's called I deliberately bet like a problem gambler.
- 3:11DraftKings made me a VIP, and I think every single one of you
- 3:17should read it. The gist is exactly what the title states.
- 3:23Pearson talked to former gambling addicts and experts and
- 3:27asked, what would someone with a problem do in this scenario,
- 3:32that scenario, and so on? And whatever he was told, he would
- 3:36do it exactly.
- 3:39More often than not, his actions were rewarded even as he
- 3:45followed one bet with another, when his wagers would jump
- 3:48irresponsibly, when he would very clearly exhibit the signs
- 3:52of someone stuck, clawing every which way but out, exhibiting,
- 4:00as it were, a decreased responsiveness to the spikes of
- 4:04chance that happen during play. When I hit a jackpot nowadays,
- 4:10said Randall of his multi hand video poker play, I don't even
- 4:14blink. I don't miss a beat. I find now online scrolling,
- 4:24posting, reading, watching. I have to try to miss a beat.
- 4:29I have to build the beats in on purpose, consciously. I have to
- 4:33think about the beats. I have to will myself into a
- 4:37responsiveness to the spikes of chance that happen because of
- 4:43how hard it is to think, because of how much incentive there is
- 4:47to do any number of other things. That was a good one. A
- 4:53good video.
- 4:54Something funny. Something informative. Maybe we stop here.
- 5:00It felt when we first published this segment convenient that the
- 5:05ecosystem which shaped social media also shaped gambling apps.
- 5:10Like environmental pressures would, of course, lead these two
- 5:14things to develop similar characteristics to ensure
- 5:18individual survival.
- 5:19Now it is clear that they are cut from the same cloth and
- 5:24depend on one another in multiple and perhaps
- 5:28inextricable ways. There is no gambling without social media,
- 5:35and there is no social media, not anymore, without gambling.
- 6:02If you can, try to imagine a world without chance. A view of
- 6:09things absent the idea that each action you take and many of the
- 6:15events that occur around you are associated with probability.
- 6:21That there's some numerical weight indicating how likely an
- 6:24outcome is.
- 6:25And in a perfectly perceivable world, where the chance of any
- 6:30given outcome is always calculable and maybe even
- 6:35pliable. It's a tough exercise, banishing chance. How likely are
- 6:42you to get the job or have a kid or make the bus or get sick or
- 6:46get in a car accident or hit by lightning or get those concert
- 6:49tickets? Might your basement flood or the stock market soar
- 6:53or so on and so on and so on. Our relationship to and
- 6:59understandings of and the decisions we make in the world
- 7:03are deeply informed by probabilities.
- 7:08We think of increasing and decreasing odds, of taking
- 7:11actions to encourage or discourage outcomes. We balance
- 7:15risks, rewards, costs, returns, and we hope always that the odds
- 7:21are in our favor. How else is there to live? Well, before
- 7:30probability, there was god, I guess. The divine.
- 7:35A force which decides in its infinite and often inscrutable
- 7:39wisdom how things happen and why. Before probability, it
- 7:46wasn't luck or not just luck, but divine intervention that
- 7:51determined the outcome of things. Forces beyond our
- 7:55understanding would intercede in the material world to make
- 7:59things just so for their purposes and maybe for ours if
- 8:05we were lucky. But outcomes weren't weighted. There was no
- 8:11probabilistic consideration until markets, economic markets,
- 8:16and eventually gambling.
- 8:20I promise we will eventually get to the Internet. In her book,
- 8:27The Age of Chance, Gerda Reith, a sociologist and professor of
- 8:31social sciences at Glasgow University who studies the role
- 8:35and impacts of gambling in Western culture, describes how
- 8:38the growth of mercantile capitalism around Europe in the
- 8:42seventeenth century created quote, an entrepreneurial risk
- 8:47taking milieu. Large sums of money were tied up in
- 8:53speculation, the first stocks and securities, as well as the
- 8:58goods of physical trade. People naturally sought to mitigate the
- 9:04many risks of ocean travel and this gave rise to the insurance
- 9:09industry. Insurance had existed for centuries, but in the
- 9:15seventeenth century, there arose the first type for marine
- 9:19shipments specifically that sought to calculate
- 9:24probabilities of loss.
- 9:26Quickly, Reith explains, the practice extended beyond
- 9:30maritime trade, leading to an industry of, quote, ambitious
- 9:35companies organizing a form of speculative insurance which
- 9:39could be purchased for anything. What happened, you might wonder,
- 9:45to fate, to predestination, to the will of a higher power? It
- 9:51is as though the idea, Reith writes, that fate or providence
- 9:56would oversee the unfolding of events could no longer provide
- 10:00sufficient assurance to those whose goods might be at stake in
- 10:04trading situations, end quote. The world suddenly looked
- 10:10dangerous and risky and the powerful had money to make by
- 10:17harnessing that risk. This attitude expanded.
- 10:23Numbers, numeracy, and enumeration proliferated in
- 10:27enlightenment Europe and a newly acquired calculative attitude as
- 10:32Reith calls it extended over all aspects of life. Pascal's wager,
- 10:37the idea that it's a better bet to lead a life free of sin even
- 10:41if you don't believe in God just in case there is eternal life
- 10:45after death, sparked what Reith calls a burst of interest in
- 10:51chance, after which began in earnest the study of
- 10:56probabilities. Though this genealogy leads us back to
- 11:02mercantilism, the eighteenth century thinkers who contributed
- 11:06most to the approaches and principles of probability
- 11:09focused their studies largely on games and gambling, which they
- 11:14saw, Reith writes, as the paradigmatic aleatory contract.
- 11:19Not least of the reasons why being the growth in mercantilism
- 11:23led to a growth in wealth, which led to a growth in disposable
- 11:27income that was wagered liberally at a moment of global
- 11:31transition. Quote, the craze for betting on anything was a means
- 11:37of applying money and hence value to opinions, which in an
- 11:44age of dramatic economic, political, and religious
- 11:47upheaval had become unstable.
- 11:51End quote. To study probabilities at this time was
- 11:56to study life as it was lived. This progression from a world
- 12:06without a view of chance to a world dominated by it mirrors my
- 12:10own progression online and in a few ways, the progression of the
- 12:15Internet itself. At first, I possessed only a remote sense of
- 12:20risk and none of probability using the Internet. I didn't
- 12:25consider how likely I might be in one scenario or another owing
- 12:29to some set of choices or another that I'd make friends.
- 12:34That I'd make and upload something that anybody outside
- 12:38of my immediate circle might find. That I as a person could
- 12:41become known even in a limited sort of way. And certainly, I
- 12:47never considered that I might make a living somehow. I didn't
- 12:51consider the chances I might stumble onto formative media or
- 12:55communities or experiences. These things happened or they
- 13:00didn't.
- 13:04Using the Internet for me for a while really was not unlike
- 13:08visiting the library or the CD store. Each of these abounded
- 13:13locale in which I felt safe to experiment in mediated
- 13:16experiences with minimal cost and basically no sense of risk.
- 13:23After which, I would exit and I would return to the arcade, my
- 13:29friend's basement, the gazebo in the center of town where we hung
- 13:32out for some reason, and in which I have these weirdly
- 13:35strong memories of playing with my friend Frank's dad's Apple
- 13:40Newton, which almost certainly did not connect to the Internet.
- 13:45This relationship to a fenced in online, an online with its
- 13:51commensurate offline, persisted through and even after I left
- 13:55college. One defined, I think, by a small amount of risk, a
- 14:01paucity of chance, and a significant amount of choice.
- 14:07Agency even, maybe. But to the degree it ever really was, which
- 14:14is arguable, the Internet no longer feels like that fenced in
- 14:18place. And Chance has more fully colonized it at the cost of that
- 14:24agency as platforms continually refine their approaches for
- 14:28managing and distributing luck to serve their ends and not
- 14:34those of, well, people. Choice hasn't been obliterated online,
- 14:42but it has been subjugated by a set of technologies that seek to
- 14:46know and through knowing guide and ultimately control outcomes
- 14:51online, mostly steering those outcomes towards tech companies
- 14:55economic and political ends. Along the way, we, the grease in
- 15:00the gears of the machine, are rewarded with darling jackpots.
- 15:06Perhaps a video of a capybara. This reflects and is reflected
- 15:11in a larger societal shift where chance not only brackets our
- 15:15view of the world, but factors into it more literally, more
- 15:20directly, and more practically than it ever has before. It's
- 15:24not just harder to get lucky online in whatever sense,
- 15:28finding what you're looking for, making a living, being
- 15:30entertained. It's harder to get lucky generally in the world
- 15:35even if it feels like getting lucky is all there is. Adam
- 15:42Conover put it this way in a recent YouTube video.
- 15:45Adam Conover: Why have we allowed entire segments of
- 15:47American life from sports to finance to entertainment turn
- 15:52into just another form of gambling?
- 16:08Mike Rugnetta: In 2014, artist and software developer Darius
- 16:11Kasimi gave a talk at xoxofest that I think about all the time,
- 16:16still over a decade later. Xoxo was nominally a conference about
- 16:21how one makes it, whatever that means, economically,
- 16:25emotionally, as an independent creator. Darius at the time was
- 16:30most well known for his army of bots. Many, many small coding
- 16:35projects unleashed onto the social web each with their own
- 16:39narrow purpose. The description of his talk reads, in how I won
- 16:44the lottery, Darius explains how he became a successful lottery
- 16:49player and with hard work and a little luck, how you can too.
- 16:55The first half of his talk is a sort of ironic recipe for
- 16:59success, advising the audience on sharing one's methods for
- 17:02playing the lottery and building a community around that
- 17:06practice. At the ten minute mark of a twenty minute video, he
- 17:10says...
- 17:11Darius Kasimi: So to sum things up, I didn't know what I was
- 17:26doing. I didn't. But I kept buying lottery tickets anyway
- 17:30and playing numbers that just appealed to me. But in addition
- 17:34to making things that I liked, I reached out to fellow lottery
- 17:38number creators and general fans of the lottery, and I ended up
- 17:42building a community. And so in the end, I learned the real
- 17:45formula for success.
- 17:47Keep buying those lottery tickets. Keep making those
- 17:51connections, and you'll win the lottery too. Thank you.
- 17:58Mike Rugnetta: The joke of course is that anyone who gives
- 18:00you advice about how they made it is describing how to get
- 18:04lucky. They're recounting all of the methods they used to win the
- 18:10lottery. Darius goes on to describe his process in earnest
- 18:13which entailed making many small projects released often. He says
- 18:18this is akin to buying lottery tickets and that beyond a few
- 18:22baseline qualities, most of the success or not of his work and
- 18:27probably yours is up to Chance. He describes the surprise
- 18:32success of a Kickstarter project, not his own, like this.
- 18:36Darius Kasimi: I also think it could have been due to the
- 18:38single right person, maybe a TV producer at NBC, seeing a tweet
- 18:42about it because their flight was running late and they
- 18:44glanced at their phone. Maybe a butterfly flapped its wings in
- 18:48the rainforest. Maybe it's because billions of years ago,
- 18:53two distant galaxies collided, and the resulting conflagration
- 18:57fused particles into never before seen elements that got
- 19:01violently ejected into our part of the universe, setting in
- 19:05motion a chain of mysterious and unthinkable cosmic events that
- 19:08eventually resulted in the coolest.
- 19:14Mike Rugnetta: This may sound obvious now to say that it's all
- 19:18about luck, but I found it really refreshing in 2014. A
- 19:23couple years before this around twenty eleven, twenty twelve, I
- 19:27was at this marketing conference where important and successful
- 19:31people like producers advice, people who worked in advertising
- 19:35and television got on stage and told this big group of people
- 19:40the tech utopian tale. If you post it, they will come. Just
- 19:46make something good. The Internet is a democratizing
- 19:49force.
- 19:50It circumvents gatekeepers and people are looking for things
- 19:55that are good. And maybe, maybe, in a very narrow sense, that was
- 20:04kinda true at the time. It aligned with my experiences up
- 20:08until that point at least. There were no influencers yet, really.
- 20:13The number of people making money from YouTube was...
- 20:16Mean, it wasn't small, but it wasn't as many people as it is
- 20:19now. Big audiences moved more fluidly and it still felt like
- 20:24there was some divide between online and not even if again
- 20:28there wasn't. It felt at least like you weren't making things
- 20:32for everyone, you were making things for the internet. So
- 20:39maybe it did for a moment feel like you could make something
- 20:44good on purpose and people would see it. This was after all one
- 20:50of the promises of the early internet.
- 20:53But that promise faded and as it did, people held on to it
- 20:59tighter and tighter. Almost like giving up that idea of an open
- 21:04level playing field was somehow giving up on the internet itself
- 21:08or giving up on ourselves. So being there at xoxo, hearing
- 21:14Darius, hearing someone successful whose work I enjoy
- 21:17say that at a certain point it's all chance, kind of like the
- 21:21rest of the world, felt really clarifying. Darius even joked in
- 21:262024 about how many people were moved by his lottery talk.
- 21:33Darius Kasimi: You laughed. You cried. And for the first time in
- 21:39your life, you question the very foundation of your reality. But
- 21:47we all know that my talk changed your lives.
- 21:53Mike Rugnetta: The The intervening dozen or so years
- 21:55since that original talk, the primacy of chance in our
- 22:00experiences online has only become more explicit and in both
- 22:06directions. The amount of chance involved in a good audience
- 22:09finding your work and the amount of chance involved in audiences
- 22:13finding good work have both increased by design. By eroding
- 22:20agency, platforms can increase mystery, which is maddening and
- 22:28exciting and puzzling and surprising. It is above all
- 22:32things engaging. And so, it's hard to tear ourselves away from
- 22:39it.
- 22:54I'm gonna let Adam Conover list for you four characteristics
- 22:58that make an activity addictive. We've edited this slightly from
- 23:03how it appears in the video, because in the original, he
- 23:06gives away the answer to a question that I wanna ask once
- 23:09you've heard the list. Okay. Here it is.
- 23:12Adam Conover: Four factors make a behavior especially addictive.
- 23:15First, when it's antisocial and solitary so you can get lost in
- 23:18the flow. Second, when it offers continuous fast feedback that
- 23:22reinforces the behavior. Third, when it's unpredictable so you
- 23:25never know when the reward will come. And fourth, when the
- 23:28activity never really ends or resolves.
- 23:32Mike Rugnetta: What specific behavior do you think Adam just
- 23:35described? To recap, it's antisocial, solitary, and flow
- 23:40state inducing. There's continuous fast feedback. There
- 23:45is the unpredictable delivery of reward, and the activity is
- 23:49potentially infinite. He's describing gambling,
- 23:55specifically mobile app sports gambling, but he could have just
- 23:59as easily been describing scrolling or even posting.
- 24:06The abstract qualities of each have come to so closely resemble
- 24:11one another that they begin to feel like different skins over
- 24:14similar base experiences. This is, as is well documented,
- 24:20purposeful. Consider the pull to refresh feature common to social
- 24:26media apps, Catherine Price wrote for the BBC in 2018, where
- 24:31dragging the screen downwards prompts the screen to refresh.
- 24:35Not only is the action itself similar to pulling the lever on
- 24:38a slot machine, but it takes advantage of our attraction to
- 24:42unpredictability. Sometimes when we check social media, there's
- 24:46something exciting waiting for us, a reward.
- 24:49Sometimes there's not. It's the unpredictability that keeps us
- 24:54coming back, end quote. Unpredictability defines the
- 25:00experience of audience and creator alike online at the
- 25:04moment. We're all buying lottery tickets. We're all placing
- 25:08bricks, casting nets, whatever metaphor you like and hoping to
- 25:12hit it big.
- 25:14Often, if not always at this point, with the help or
- 25:17hindrance of the algorithm. Where maybe we were once able to
- 25:24undertake a calculative attitude towards our activities and
- 25:28actions online, we now contend with... Well, a force which
- 25:33decides in its infinite and often inscrutable wisdom how
- 25:37things happen and why. This is a relatively new development on
- 25:41the social internet but has been a hallmark of gambling,
- 25:45especially slot machines, for ages. In her landmark book
- 25:50Addiction by Design Machine Gambling in Las Vegas, Natasha
- 25:54Dow Shull talks of the tension between the cold hard
- 25:57calculations of slot machines, the deeply rational nature of
- 26:02computers, which they are at base, as it meets the seeming
- 26:07irrationality of their output which is random but can feel
- 26:12almost magical.
- 26:15This disconnect is programmed into the machines. A tight
- 26:19balance is engineered giving players a sense that there's
- 26:23some deep process at work, that success or reward can feel
- 26:30close, purposeful, calculable, even if it is by design some
- 26:37combination of very remote and very random. Slot machines are
- 26:43designed to, quote, accentuate the illusion of control, and
- 26:47they are so successful at doing this that even the people who
- 26:50designed them, quote, describe a turning off of knowledge when
- 26:56playing, during which their calculative rationality falls
- 27:02away. Knowledge becomes irrelevant, one of them says to
- 27:06Scholl. In playing, gamblers seek not stimulation,
- 27:11participation, and the gratification of agency, but
- 27:15uninterrupted flow, immersion, and self erasure.
- 27:23Gamblers and scrollers alike describe scenarios where the
- 27:26balance of process and reward is such that it can feel impossible
- 27:31to stop even if you're having a bad time. In a video on sports
- 27:36betting, Drew Gooden describes how the AI powered alerts from
- 27:40mobile sports betting apps target gamblers, encouraging
- 27:44them to make ill advised bets which then lock them into
- 27:47watching a game they don't even enjoy.
- 27:50Drew Gooden: Of course, they wanna shove betting apps down
- 27:52everyone's throats. It gives people more of a reason to watch
- 27:55the games, especially bad ones. While most people would turn off
- 27:58a 20 blowout in the fourth quarter, you're still glued to
- 28:02the screen because you need CeeDee Lamb to get 12 more yards
- 28:05for your parlay to hit. They've figured out a way to make every
- 28:09moment matter even if it doesn't.
- 28:11Mike Rugnetta: This is me in bed, not wanting to scroll, not
- 28:15wanting to stop scrolling, scrolling. This is me in my life
- 28:20at my desk every day not wanting to post, not wanting to not
- 28:24post, and here we are posting. I love it. I hate it. In a recent
- 28:32video, Hank Green compares this experience not to gambling, but
- 28:36to hyper palatable foods, which also he says, play games with
- 28:41our agency.
- 28:42Hank Green: We have a great metaphor in food. And what have
- 28:45we learned from food? Companies will do everything they can to
- 28:48make things that are very appealing, even addictive. We
- 28:51have less control than we imagine that we have, and giving
- 28:55your agency away a little bit can be fun and rewarding. But
- 28:58giving it away completely isn't just damaging to you and your
- 29:01ability to flourish it's kinda cringe.
- 29:04Like, nobody brags about the start of their second hour on
- 29:07TikTok.
- 29:12Mike Rugnetta: It's not, as Hank explains, that the Internet or
- 29:14even platforms are bad. It's that they're powerful. They're
- 29:20the house, and the house doesn't lose. It can't or else there
- 29:25wouldn't be a house. So their power can be and often is
- 29:29abused.
- 29:31These experiences become a microcosm of contemporary life
- 29:35in The United States, especially where guarantees are few and far
- 29:40between and there's no necessary link between cause and effect,
- 29:45societally speaking. Especially not now. Contemporary life is
- 29:52defined by almost a reliance on chance. It's why social media
- 29:57thrives. It's why there's an epidemic of gambling addiction
- 30:01fueled, it seems, by mobile apps.
- 30:03It's why scams and grifts abound. Our current social
- 30:08pressures create environments where the gamble is the most
- 30:13sure bet, and sometimes it feels the only one. How do you think
- 30:33about chance online? I'm especially curious to hear from
- 30:36professional content creators. How do you think about improving
- 30:40your odds when posting or do you not?
- 30:44How do you feel about your agency online? Send us an email,
- 30:50call us, leave a voicemail or a voice memo. All the ways you can
- 30:53get ahold of us are in the show notes and we may respond to you
- 30:57in a future mailbag episode. That is the archival episode we
- 31:29have for you today. If you'd like to listen to the original
- 31:32upload with news and interstitials, you can find the
- 31:35link in the show notes.
- 31:37Never Post is primarily listener funded. So if you enjoyed this
- 31:42segment, please consider becoming a member at neverpo.st.
- 31:45You can gain access to an ad free member feed while helping
- 31:49us keep the show going. Never Post's producers are Audrey
- 31:53Evans, Georgia Hampton, and the mysterious doctor first name
- 31:56last name. Our senior producer is Hans Buetow.
- 31:58Our executive producer is Jason Oberholzer, and the show's host,
- 32:02that's me, is Mike Rugnetta. Never Post is a production of
- 32:06Charts and Leisure and is distributed by Radiotopia.