Latest / Franchise Conversations with Fexingo: Buying, Running, and Scaling Franchise Businesses
How Franchisees Are Using Third-Party Delivery Audits to Reclaim Revenue
Episode 43 of Franchise Conversations with Fexingo goes deep into a hidden profit leak: third-party delivery commissions. Lucas and Luna unpack how multi-unit franchisees are using third-party auditing firms to claw back overcharges from DoorDash, Uber Eats, and Grubhub. They walk through a real case from a 12-unit burger franchise in Ohio that recovered $47,000 in six months by identifying phantom fees, duplicate charges, and incorrect commission tiers. The hosts explain how these audits work, what the typical recovery rate is (around 3 to 5 percent of delivery revenue), and why franchisors…
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