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Jersey Mike's is worth $7.5 billion and 2% of its customers are Gen Z | The Pirate Street Journal

HERE'S WHAT WE COVERED IN THIS EPISODE:

1. Jersey Mike's doesn't have a marketing problem. It has a sameness problem.

Jersey Mike's is worth about $7.5 billion after 20 straight years of sales growth. Only 2% of its customers are Gen Z. Getting from 3,300 stores to 15,000, with $1.8 billion in debt, means winning them. The new CEO is pushing money into TikTok, up from 1% of the budget. Christopher says the universe is screaming that they are not different. The fix is category design: frame a new problem, name it, and claim it, so you own a space nobody else does. Eddie points to palate: a…

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