Talking Points for True Communication with Clients [Episode 18]
Key Links
Books referenced in the episode: Extreme Ownership || The Dichotomy of Leadership by Jocko Willink and Leif Babin
The Five Love Languages by Gary Chapman
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According to both Matt and Micah, to truly know your clients, you have to put these key principles to use in your practice:
[#1 Learn The Communication Styles of Your Clients and Team]
According to Micah, there are about 15 different communication styles out there, but he personally likes to use 4 styles that he and his team attribute to clients and each other: these are the Driver, Analytical, Amiable, and Social…
The skinny
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