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Latest / HCM Dialogue Podcast

The Hidden Costs of Poor AI Implementation in HR

While businesses frequently adopt artificial intelligence in human resources to boost efficiency and drive growth, many initiatives fail because leaders focus entirely on purchasing software instead of addressing specific operational hurdles. According to tech executive Karla Congson, a successful rollout requires thorough preparation, including clean data, robust governance, and strategic planning, rather than simply treating the technology as a quick fix for broken internal processes. When companies neglect these foundational elements, they risk encountering decreased employee trust…

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