Latest / Pharmacy Podcast Network / Beyond Downloads: Pharmacists, Listener Metrics & AI’s Next Wave | TWIRx

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Beyond Downloads: Pharmacists, Listener Metrics & AI’s Next Wave | TWIRx · Pharmacy Podcast Network

0:02
Speaker 1: Welcome to Tworks. Can you believe it? Tworks are red?
0:07
Speaker 1: January twenty third, twenty twenty six.
0:11
Speaker 2: Back to Tworks.
0:28
Speaker 1: Welcome to this Week in Pharmacy. Tworks is the number
0:32
Speaker 1: one weekly talk show about the profession of pharmacy. And
0:35
Speaker 1: now here's our host and founder of the Pharmacy Podcast Network,
0:39
Speaker 1: Todd Urie. Hey, welcome to this Week in Pharmacy. I
0:45
Speaker 1: am your host, Todd uri from the Pharmacy Podcast Network.
0:49
Speaker 1: I hope you're having a great week. It is uh
0:52
Speaker 1: snowmageddon in these United States, and especially over here in Pittsburgh, Pennsylvania.
1:00
Speaker 1: You know, we are getting ready for a whole lot
1:03
Speaker 1: of snow. I remember ninety three we had twenty seven
1:09
Speaker 1: inches in like not even four to six hours, and
1:13
Speaker 1: then we ended up having about thirty six inches, which
1:16
Speaker 1: was crazy. But this won't be at that level. But
1:19
Speaker 1: it's going to be fun. I like driving a I
1:22
Speaker 1: like driving my ATV and plow in the driveway, just
1:26
Speaker 1: getting things done. What a great week. I am coming
1:29
Speaker 1: off of a high from the Pharmacy fifty Awards. If
1:32
Speaker 1: you didn't get a chance to listen to that episode,
1:35
Speaker 1: it will be coming out as a special series, so
1:38
Speaker 1: you can hear from those in our pharmacy profession who
1:42
Speaker 1: are really making a huge difference in pharmacy care and
1:46
Speaker 1: the innovation of pharmacists in different sectors of pharmacy. And
1:53
Speaker 1: just excited to share the leaders that you voted for.
1:56
Speaker 1: And I really appreciate everybody that voted. We had so
1:58
Speaker 1: many people involved. It was a It was a big
2:01
Speaker 1: deal for for me. It was the fourth time, the
2:07
Speaker 1: fourth annual, and how much growth we experienced it was
2:12
Speaker 1: it was absolutely crazy. And thank you so much for
2:15
Speaker 1: being a part of it. Hey, we are so excited
2:19
Speaker 1: today because we we're going to dive into a whole
2:24
Speaker 1: bunch of different news segments, obviously Twerk's news. Chris Ray
2:29
Speaker 1: is coming on from Pharmacy Marketplace. I can't wait to
2:32
Speaker 1: talk with Chris. Definitely want to talk with you about
2:37
Speaker 1: what's going on in the profession. But before I get
2:42
Speaker 1: into that, I do want our listeners to know what
2:45
Speaker 1: happened this week in pharmacy, in the in the realm
2:48
Speaker 1: of podcasting, and and I'm going to be talking a
2:51
Speaker 1: little bit about podcasting and I'm sorry, I'm sure you
2:55
Speaker 1: saw me talking about pod one and listener dot com
2:59
Speaker 1: and we're we're going to review that too. But what
3:03
Speaker 1: I want to start out with and when as you're
3:05
Speaker 1: driving in your car and you're walking or whatever, is
3:08
Speaker 1: how are you using podcasting because there's so much ability
3:12
Speaker 1: for you to use it not only as an education
3:15
Speaker 1: and as a news source and which ones you should
3:18
Speaker 1: be searching for and tap it into, but getting on
3:21
Speaker 1: shows and representing what's happening in pharmacy and how pharmacists
3:28
Speaker 1: and pharmacy operators and technologists and people in AI are
3:31
Speaker 1: leveraging the same thing happening in different sectors of healthcare,
3:35
Speaker 1: but how pharmacy is leading today. We are going to
3:40
Speaker 1: be talking about the impact of data and total podcast
3:46
Speaker 1: listenership engagement and how important that is. But first of all,
3:50
Speaker 1: Framework Focus released cybersecurity and long term care pharmacy and
3:55
Speaker 1: how important cybersecurity is. And it's really interesting conversation with
4:00
Speaker 1: the expertise that came from that interview with both Scott Batty,
4:06
Speaker 1: CEO of Soft Writers that's the largest largest client base
4:13
Speaker 1: driven by long term care pharmacy operators Platform Framework LTC,
4:18
Speaker 1: and how Chris Callahan of Echelon Risk and cyber dives
4:23
Speaker 1: into that conversation. You don't want to miss that one.
4:26
Speaker 1: It's really interesting. It'll open your mind up to the
4:29
Speaker 1: to the realm of of how non secure the Internet
4:34
Speaker 1: can be in a scary place out there, like hackers
4:37
Speaker 1: and all that stuff. Hey, geriatric pharmacists focus with Tamara Rugels.
4:43
Speaker 1: They dive into new diabetes care ideas and standards for
4:49
Speaker 1: older adults and your seniors, if you're in senior care,
4:51
Speaker 1: if you touch long term care, you're definitely going to
4:54
Speaker 1: want to listen into Tamra and special guests Doctor Diana
4:59
Speaker 1: Isaac's who as a returning guest on the Pharmacy Podcast Network,
5:04
Speaker 1: so excited to have her back. Then doctor Boskov dives
5:08
Speaker 1: into the latest episode of the Holistic Pharmacy Podcast, reducing
5:15
Speaker 1: inflammation with science backed natural solutions. You're gonna want to
5:19
Speaker 1: listen to this. With the rise of inflammation hypertension, you're
5:25
Speaker 1: gonna want to listen into that conversation. Extremely interesting. And
5:28
Speaker 1: then finally the executive Dose talked with political leader in
5:35
Speaker 1: Western Pennsylvania, Representative Clarity Grim Krupa. Hey, let's let's get
5:44
Speaker 1: into Torque's news. I'm excited to just realize that the
5:51
Speaker 1: Pharmacy fifty never really had much of an international presence.
5:56
Speaker 1: We did have Katrina's or who just released a brand
6:00
Speaker 1: new book. You got to reach out to Katrina and
6:03
Speaker 1: engage with her, and then Anisha Patel and her Pharmacist
6:10
Speaker 1: Diaries and where they were going. We are now seeing
6:15
Speaker 1: a huge expansion into the global connections of leaders and
6:20
Speaker 1: innovators in pharmacy. I'm so excited. We had I think
6:25
Speaker 1: five or six international Pharmacy fifty most influential and I
6:31
Speaker 1: can't wait to get them on twerks and talk to
6:35
Speaker 1: you and have them talk to you our audience, which
6:38
Speaker 1: is about ninety percent of our audiences coming out of
6:41
Speaker 1: the United States. So it's time to go big time,
6:44
Speaker 1: to go global much more so. This article came from
6:47
Speaker 1: the Pharmacist. You can find it the Pharmacist dot co UK,
6:53
Speaker 1: the Pharmacist dot Co UK and that's out of London.
6:57
Speaker 1: The title is Pharmacy Leadership Board Issues, Hall for Unity
7:01
Speaker 1: and Open Letter. An interesting article where the Primary Care
7:07
Speaker 1: Pharmacy Association and the UK Clinical Pharmacy Association will be
7:13
Speaker 1: publishing plans for an ambitious new approach to leadership as
7:18
Speaker 1: the Royal Pharmaceutical Society becomes a Royal College. In April
7:24
Speaker 1: of this year and how integrated this can become between
7:29
Speaker 1: sectors of pharmacy, hospital system, clinical research, clinical trials, community pharmacy,
7:38
Speaker 1: and it will include even pharmacy technicians across the UK,
7:42
Speaker 1: pharmacy teams in Northern Ireland, members of specialist professionals groups,
7:49
Speaker 1: and students and trainees. And I'm looking back to us
7:53
Speaker 1: here in the United States. Are we working more seamlessly
7:58
Speaker 1: than ever? Are we pulling down the walls between specialty
8:03
Speaker 1: and community and long term care? I see a lot
8:07
Speaker 1: of even feuding behind the scenes, and most of the
8:10
Speaker 1: time it's tied to PBMs and how they're perverting the
8:15
Speaker 1: relationships and the differences of the sectors of pharmacy. But
8:19
Speaker 1: then how we work together. But in the show notes,
8:22
Speaker 1: take a look at this and read this article. Very interesting.
8:26
Speaker 1: Up next from Specialty Pharmacy Continuum, the NCPA expands the
8:33
Speaker 1: pharmacy closure Mapping tool. You can go to the interactive
8:37
Speaker 1: mapping tool and dig into where pharmacy deserts are increasing
8:44
Speaker 1: based on the closure of independent community pharmacies, and the
8:48
Speaker 1: tool defines pharmacy shortages areas based on travel distance to
8:53
Speaker 1: the nearest pharmacy more than two miles in suburban areas,
8:58
Speaker 1: more than one mile in earth urban areas, and more
9:01
Speaker 1: than half a mile in low income neighborhoods with low
9:06
Speaker 1: vehicle ownership. This is eye opening and it should also
9:12
Speaker 1: be an opportunity for independent community pharmacies and small chain
9:19
Speaker 1: pharmacies to start pinpointing where they could expand business and
9:25
Speaker 1: coverage and seeing if there's an opportunity out there if
9:29
Speaker 1: you are in a position to do so and expand
9:32
Speaker 1: those cash based systems. But this is an important tool,
9:35
Speaker 1: take a look at it. Thanks for covering this specialty
9:39
Speaker 1: pharmacy continuum. Hey, everybody knows if you aren't living under
9:45
Speaker 1: a rock hopefully or under a blanket, that we are
9:48
Speaker 1: going to be plunging into some very cool temperatures here
9:51
Speaker 1: in Pittsburgh. It's definitely going to be negative. From CBS News,
9:56
Speaker 1: it says Pittsburgh area pharmacist Will says to Feel prescriptions
10:00
Speaker 1: ahead of the major winter snowstorm. Just to shout out
10:06
Speaker 1: to our independence once again. Are you able to get
10:09
Speaker 1: messaging out to your community today through social media? Get
10:12
Speaker 1: it on your Facebook, get it on Instagram. But let
10:16
Speaker 1: everybody know what's going on with your services over the
10:20
Speaker 1: next twenty to forty eight hours and just hope everybody
10:25
Speaker 1: stays safe and that operations are not as disrupted as
10:34
Speaker 1: as probably what they're going to be in some areas
10:38
Speaker 1: we expect Brownsville, Pennsylvania. I'm south of Pittsburgh by an hour.
10:44
Speaker 1: I'm sure that we'll probably get between five and seven inches.
10:50
Speaker 1: It won't really be that big of a deal, but
10:54
Speaker 1: it's still it's going to impede delivery obviously, and people
11:02
Speaker 1: people get scared, and sometimes you're the closest You're the
11:07
Speaker 1: closest provider of healthcare to them, and being available is
11:14
Speaker 1: pretty important. So remember to communicate with your community today
11:19
Speaker 1: and let us know the stories that come out of this.
11:23
Speaker 1: If you have a story to share on this Week
11:25
Speaker 1: in Pharmacy, you want to get you more involved, the
11:27
Speaker 1: listeners more involved, are pharmacy owners more involved. We are
11:31
Speaker 1: going to have some follow up interviews with Pharmacy fifty
11:35
Speaker 1: winner from last year, Anthony Mamini, who runs a cannabis
11:42
Speaker 1: pharmacy out in New Jersey as well as Camden Apothecary
11:46
Speaker 1: his pharmacy in New Jersey, and some of the changes
11:50
Speaker 1: that are coming in cannabis, and we really had an
11:54
Speaker 1: interesting conversation, like I said, with Representative Krupa out of
11:59
Speaker 1: Western Penncil, and she agrees that that cannabis could be
12:05
Speaker 1: leveraged for medication use. However, she's concerned with the non
12:12
Speaker 1: medicinal purposes and and how that may or may not
12:17
Speaker 1: impede functionality of of who we are as a as
12:25
Speaker 1: a culture. But there's so many sides to it. I
12:28
Speaker 1: love hearing from pharmacists on this. If you want to
12:30
Speaker 1: talk about medical cannabis, cannabis in therapies, the topicals, compounding,
12:36
Speaker 1: please reach out to me. I'd love to have you
12:39
Speaker 1: on the show and let's talk about it all right.
12:43
Speaker 1: I mentioned this this is interesting. We are big into
12:51
Speaker 1: metrics here at the Pharmacy Podcast and the importance of
12:56
Speaker 1: understanding where our listeners are coming from. If you're engaging
13:00
Speaker 1: Pharmacy Podcast and our client content or really any of
13:03
Speaker 1: our content in where are you hitting Where are you
13:07
Speaker 1: getting this or you getting it from social media? Are
13:10
Speaker 1: you engaging on LinkedIn? Are you just going to your
13:13
Speaker 1: podcast feed and looking for a keyword as to what
13:17
Speaker 1: subjects you're looking for? And how easy is it to
13:22
Speaker 1: access information and podcast form for you that could be
13:27
Speaker 1: clinical or could be a discussion of something that you
13:31
Speaker 1: really want to dive into. You just listen to Oh,
13:35
Speaker 1: you just listen to you something on a blood disorder,
13:40
Speaker 1: and you want to know is this trustworthy information? Who's
13:43
Speaker 1: it coming from, who's talking about it? I talked about
13:47
Speaker 1: this on LinkedIn. If you're on my LinkedIn or you're
13:50
Speaker 1: on the Pharmacy podcast Networks LinkedIn, please follow us and
13:54
Speaker 1: rate up on some of the things we're hitting. But
13:56
Speaker 1: podcast one, who is a podcast network giant, partners with
14:02
Speaker 1: listener dot com and PPN has been using listener dot
14:07
Speaker 1: com for about three to four months now and this
14:13
Speaker 1: really completes the analytics that we need as a podcast
14:18
Speaker 1: network and should give you also trust in podcasts that
14:22
Speaker 1: are being measured by Listener because they really take in
14:27
Speaker 1: total encompass of content in different forms, in being delivered
14:32
Speaker 1: in different ways, not only through podcast feeds and where
14:35
Speaker 1: you're linking up. But it's really a super interesting story
14:39
Speaker 1: in metrics around how are pharmacists have a huge opportunity
14:48
Speaker 1: to build content that impacts public health? And I do
14:54
Speaker 1: want you to think more about this. I want you
14:56
Speaker 1: to think, are you publishing journal article? Are you in
15:01
Speaker 1: pre stage of publishing something. Have you published something and
15:05
Speaker 1: it's just not getting enough traction? Are you working on
15:11
Speaker 1: VC getting an adventure capital and funding for your small
15:15
Speaker 1: startup business? How do you leverage what one hundred and
15:20
Speaker 1: forty seven million Americans are listening to, which is the
15:25
Speaker 1: media of podcasting. And that's the macro thought of it,
15:32
Speaker 1: But what about the micro? What about your community? Are
15:38
Speaker 1: you in a position where your pharmacy, whether that be
15:42
Speaker 1: your chain pharmacy or your grocery store pharmacy or your
15:47
Speaker 1: standalone independent people like you can tie out of nine
15:54
Speaker 1: eighty six for example, they definitely have talked about podcasting,
15:58
Speaker 1: and they should do it because they have a collective audience,
16:02
Speaker 1: which is their customer base, to deliver non bullshit information
16:09
Speaker 1: about healthcare to their clients. And start talking about contraception,
16:15
Speaker 1: start talking about HIV care, talk about cancer, talk about
16:20
Speaker 1: pediatric needs, and begin giving your community the trusted information
16:30
Speaker 1: that they desperately want and they look for, and now
16:34
Speaker 1: it's coming from their hometown pharmacist that they trust. And
16:39
Speaker 1: you start to weave in other things in those podcast
16:42
Speaker 1: discussions that center the listeners into content that's once again,
16:49
Speaker 1: it's trustworthy, it's entertaining Pharmacy Podcast Network wants to partner
16:54
Speaker 1: with you. If you're listening right now, you want to
16:57
Speaker 1: build a podcast for your regional pharmacy, your independent pharmacy,
17:01
Speaker 1: your pharmacy community, your pharmacy association, even for the state associations.
17:08
Speaker 1: We have so much work to do and we have
17:10
Speaker 1: to start taking this initiative to our consumers. And that's
17:15
Speaker 1: definitely one of our plans and what we're doing and
17:17
Speaker 1: positioning and getting out there and talking with you as
17:21
Speaker 1: pharmacy owners. I want to talk to pharmacy owners in
17:26
Speaker 1: person more than ever. We have to get together, so
17:30
Speaker 1: we let's start thinking about the conferences that we're going
17:32
Speaker 1: to be attending. I'm hoping to be going to the
17:37
Speaker 1: Pennsylvania Pharmacist Association Annual event, which is going to be
17:42
Speaker 1: February twentieth through twenty second on a weekend Friday, Saturday, Sunday.
17:47
Speaker 1: Be wonderful to see you at Pennsylvania. Obviously PPA is
17:52
Speaker 1: my home state pharmacy association, so definitely want to support that.
17:57
Speaker 1: Went there several times, but geez, schedules just get crazy
18:01
Speaker 1: with this conference seas and you can only go to
18:02
Speaker 1: so many conferences per year. I think I hit twelve
18:08
Speaker 1: last year and that was probably four too many. And
18:11
Speaker 1: then we're going to be headed to ASSEMBIA and dialing
18:17
Speaker 1: into and digging down into specialty. If you are going
18:20
Speaker 1: to ASSEMBIA, I'd like to talk to you there. Let's
18:23
Speaker 1: schedule time together. Let's talk about what you're doing in
18:25
Speaker 1: specialty pharmacy. And also we're going to be going to
18:29
Speaker 1: the Pharmacy Profits Summit twenty twenty six. Shout out to
18:33
Speaker 1: Lisa Faust and her team that built the first conference
18:38
Speaker 1: of its kind. I think it's five or six years
18:40
Speaker 1: in now, if not longer, we're all getting sold times
18:44
Speaker 1: going by, but a shoutout to Lisa and her team.
18:48
Speaker 1: Look up the Pharmacy Profits Summit twenty twenty six. You
18:54
Speaker 1: can go to a Pharmacy Profits Summit and google Pharmacy
18:58
Speaker 1: Profit Summit comes right up. We're thrilled to be going
19:03
Speaker 1: there and talking with pharmacy owners and operators that are
19:08
Speaker 1: doing things above and beyond. They are not standing still.
19:11
Speaker 1: They are developing cash based systems and programs. They're developing
19:17
Speaker 1: new access to healthcare through pharmacies, infusion compounding technology, wearable
19:26
Speaker 1: information being put in data, the use of AI. This
19:31
Speaker 1: conference is going to be really interesting. So if you're going,
19:35
Speaker 1: please connect with us, connect with me and let me know.
19:40
Speaker 1: And like I said, it's if you are building any content,
19:46
Speaker 1: if you are a pharmacy student and you are wanting
19:51
Speaker 1: to build your reputation. This is all tied back to
19:57
Speaker 1: how the the profession connects with you and sees you
20:03
Speaker 1: and trusts you, and then the consumer world. And there's
20:08
Speaker 1: always two sides. Your B to B network and your
20:11
Speaker 1: B two C network and which one fits you and
20:15
Speaker 1: your businesses and your business models. Are you a standalone consultant?
20:20
Speaker 1: You are hearing more and more about consultancy and pharmacists
20:26
Speaker 1: building their own business and that is going to increase.
20:32
Speaker 1: And are you Are you in a side hustle level
20:36
Speaker 1: right now and you're looking to expand. So I love
20:40
Speaker 1: working with pharmacists and pharmacy operations who are building new
20:47
Speaker 1: ways that pharmacists are are existing in their careers and
20:52
Speaker 1: what they're doing to build small businesses. I think of
20:57
Speaker 1: the contracept angle and I'm not sure if you've listened,
21:03
Speaker 1: but if you go to get prismurx dot com, that's
21:09
Speaker 1: get prism ourx dot com. I should have that on
21:15
Speaker 1: the screen for you get prismurx dot com. So this
21:21
Speaker 1: is a platform that will enable you to not only
21:27
Speaker 1: launch your contraception business as a pharmacy and a pharmacist,
21:31
Speaker 1: but in the what thirty four thirty six states, you're
21:34
Speaker 1: able to prescribe, You're able to manage this, keep track
21:39
Speaker 1: of it, and get paid for it. So that's the
21:42
Speaker 1: important part is getting paid for it. So we have
21:46
Speaker 1: a series. If you go to get prism rx dot com,
21:51
Speaker 1: go to their about section and you'll see a multiple
21:55
Speaker 1: part series, three part series from them about their model
21:59
Speaker 1: and how pharmacies both in the chain space, both in
22:05
Speaker 1: the outpatient health system space, and most importantly in the
22:09
Speaker 1: independent community pharmacy space, that you can build a profitable
22:17
Speaker 1: new program that you will be launching into the community,
22:22
Speaker 1: and you will be communicating with the press. You'll be
22:27
Speaker 1: developing some web based content. An extension of your website
22:30
Speaker 1: should be all about your contraception system and business, your offerings.
22:35
Speaker 1: You could do a scheduler that people have only a
22:38
Speaker 1: certain amount of time to schedule their contraception visits with you.
22:43
Speaker 1: We can start using tools like calendar calendarly. I can't
22:48
Speaker 1: say that I love calendarly I think it's ten bucks
22:51
Speaker 1: a month. You're going to embed that into your website
22:53
Speaker 1: into this contraception section, or you could even do it
22:56
Speaker 1: through a blog and push traffic to that and announce
23:00
Speaker 1: that on social media. We'll have social media kits for you.
23:05
Speaker 1: You'll be able to engage the team at get prism
23:10
Speaker 1: rx dot com, talk with Mary, talk with doctor Devin,
23:14
Speaker 1: and launch your program to build cash based consultancy, cash
23:21
Speaker 1: based business and how maybe it's not as simple for
23:26
Speaker 1: people that need contraception. Definitely there's going to be some
23:29
Speaker 1: fast turnaround, but you still should use that opportunity to
23:33
Speaker 1: build consultancy and opportunity to talk with them about other
23:36
Speaker 1: things and bringing in supplements and consult I mean just
23:40
Speaker 1: your knowledge, you know, as a healthcare provider. But what
23:44
Speaker 1: a wonderful opportunity in the areas that planned parenthoods have
23:49
Speaker 1: been shut down for one reason or another, to be
23:53
Speaker 1: able to deliver a contraception service, a birth control service
23:57
Speaker 1: to your community along with whatever you want to tack
24:00
Speaker 1: onto it. So we work with GRX Marketing Nicole mclaurantine.
24:08
Speaker 1: We work with their other division, which is their B
24:10
Speaker 1: to B division, which is Finch Marketing and They will
24:15
Speaker 1: have a turn key marketing program for you to help
24:19
Speaker 1: launch this. So once again you come to us. Send
24:24
Speaker 1: me an email Uri at Pharmacy Excuse me Uri at
24:31
Speaker 1: pharmacypodcast dot com. Reach out to me. I will send
24:35
Speaker 1: you the pieces of the puzzle. They work together very well.
24:40
Speaker 1: And stop thinking about it. Just we do this as
24:44
Speaker 1: an extension where it fits of your pharmacy services and
24:50
Speaker 1: how it can deliver those those needed services that your
24:57
Speaker 1: your patients desperately want. They want they were getting it
25:00
Speaker 1: somewhere else. And like I said in the Planned Parenthood neighborhoods,
25:05
Speaker 1: that were mostly the services they were providing was contraception.
25:12
Speaker 1: When those disappear where they are, where do those patients go?
25:17
Speaker 1: That's an opportunity to not just get their contraception thirty
25:24
Speaker 1: day ninety day Phil, but what about everything else that
25:26
Speaker 1: they may be on or their family members may be on.
25:33
Speaker 1: Takes a little hustle. But the businesses out there, I
25:38
Speaker 1: hear more and more of our independent community pharmacies just
25:46
Speaker 1: doing so much and building so much worth in their
25:51
Speaker 1: pharmacy beyond just a dispensing pharmacy. And that is so
25:57
Speaker 1: exciting to what you expand service USS be sure to
26:05
Speaker 1: talk to each other, tell us where you're going to
26:07
Speaker 1: be in your in your conference circuits, and like I said,
26:14
Speaker 1: uh p PA, ASSEMBIA, the Pharmacy Profits Summit Live. We're
26:21
Speaker 1: definitely going to be going to n c PA later
26:23
Speaker 1: in the year, Idea Share, the McKesson Show. I think
26:27
Speaker 1: that's probably in July, Cardinal healths RBC, the Retail Business Conference.
26:34
Speaker 1: Is that one of the most amazing conferences we go to.
26:37
Speaker 1: Definitely probably going to be focused on a p h
26:41
Speaker 1: A the annual. So what conferences are you going to?
26:46
Speaker 1: What which ones make the most sense? And don't just
26:49
Speaker 1: go to go obviously, you want to go to ones
26:52
Speaker 1: that are going to you're going to get something out
26:53
Speaker 1: of it. We should talk more about that. We should
26:56
Speaker 1: talk about picking the right conferences for you and your
27:00
Speaker 1: career and your sector of pharmacy. Hey, a shout out
27:05
Speaker 1: to Independent Pharmacy Cooperative. Thank you so much for your
27:10
Speaker 1: sponsorship of the Pharmacy Fifty Awards event and for sponsoring
27:15
Speaker 1: today's episode. Quick message from IPC and we'll be right back.
27:28
Speaker 3: This episode is sponsored by Independent Pharmacy Cooperative widely known
27:32
Speaker 3: as IPC, established in nineteen eighty three, IPC is the
27:35
Speaker 3: nation's largest group purchasing organization owned by independent pharmacy with
27:40
Speaker 3: a mission of maximizing the success of community pharmacists. IPC
27:44
Speaker 3: works to provide members with access to effective programs and
27:47
Speaker 3: services designed to enhance profitability for independent pharmacy. Read more
27:52
Speaker 3: about our mission by checking out our website at ipcrx
27:56
Speaker 3: dot com. That's ipcrx dot com.
28:14
Speaker 1: We really appreciate so much of the so so much
28:19
Speaker 1: of the value of think about the relationships that you
28:23
Speaker 1: have in your business and the physicians you work with
28:26
Speaker 1: at the hospital, the nurse practitioners that you have on
28:30
Speaker 1: the phone that you talk with, the vendors, your partnerships
28:36
Speaker 1: that are critical that you work with. We work so
28:40
Speaker 1: well with with IPC, Independent Pharmacy Cooperative in it and
28:44
Speaker 1: it's it's more than the buying group. It's really paying
28:48
Speaker 1: attention to the profitability of pharmacies. And some of the
28:52
Speaker 1: most creative pharmacists and pharmacy owners keep pushing the envelope
28:58
Speaker 1: with with i PC and IPC services, and we very
29:03
Speaker 1: much appreciate them. We really appreciate how they work with
29:08
Speaker 1: other other clients that we have. URL Pharma, for example,
29:15
Speaker 1: works with IPC and having that cross reference, having that
29:19
Speaker 1: ability to talk about issues and how are you working
29:23
Speaker 1: with a generics wholesaler, how are you working with a
29:28
Speaker 1: secondary wholeseller, and where's the strategy and price savings, especially
29:33
Speaker 1: with the volatility of the market right now and what
29:37
Speaker 1: we're still going through. You know, we always look for
29:44
Speaker 1: good information to share on this week in pharmacy, but
29:48
Speaker 1: also in the world of LinkedIn and like I was
29:51
Speaker 1: talking about social media earlier, engage with us, our hosts
29:57
Speaker 1: as well as our clients as well as our ourself
30:00
Speaker 1: and myself and my internal team. If there is an issue,
30:05
Speaker 1: if there is something that is impeding your preventing you
30:10
Speaker 1: from being the best pharmacists that you could be or
30:13
Speaker 1: the best pharmacy operations, I want to talk about it.
30:16
Speaker 1: I want to talk about how to help each other
30:18
Speaker 1: remove barriers, how we can leverage artificial intelligence. Who's learning
30:27
Speaker 1: to do it the right way. I was excited to
30:31
Speaker 1: see the article that came out in Dispense Times. Not
30:37
Speaker 1: sure if you subscribe to but Dispense Times, but check
30:40
Speaker 1: them out at Dispensed Dispense Times dot com. Their latest
30:46
Speaker 1: issue is out. It's their January February twenty twenty sixth
30:49
Speaker 1: issue and the author of this article article that I
30:54
Speaker 1: want to references on page forty five is by Chris
31:01
Speaker 1: Ray and he that's titled how tech Rewired Pharmacy from
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Speaker 1: the first commuters, from the first computer script to the
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Speaker 1: AI era. And I think he even references the timing
31:15
Speaker 1: of like right around nineteen eighty three and there was
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Speaker 1: like this first wave of digital instead of being on
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Speaker 1: your typewriter. And I know you young and kids young,
31:24
Speaker 1: you're young, and kids that are listening right now, you
31:27
Speaker 1: don't know we had a top writer. But literally think
31:30
Speaker 1: of how crazy pharmacy was back then when it was
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Speaker 1: handwritten and it was like typewriter and we're now we're
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Speaker 1: light years. Please go get me a pharmacy owner in
31:43
Speaker 1: nineteen eighty three. I think of the Zilner family up
31:46
Speaker 1: in Diamond Pharmacy. Not picking on you, Mark, It's not Mark.
31:54
Speaker 1: Mark is the son. He's still young, but his dad
31:56
Speaker 1: that passed away. He imagined what he went true in
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Speaker 1: the beginnings of how pharmacy and where the changes were.
32:04
Speaker 1: And if you could take him at that level from
32:06
Speaker 1: nineteen eighty three and bring him here and show him
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Speaker 1: how artificial intelligence is now part of it working with
32:13
Speaker 1: technology and the robots are coming. But I want to
32:17
Speaker 1: welcome to the show. The author of this really cool
32:21
Speaker 1: article really opened my mind up. Mister Chris Ray.
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Speaker 2: How are you, hey, Todd. I'm doing well. I'm excited
32:29
Speaker 2: to be here.
32:31
Speaker 1: I'm excited to have you. Shout out to Chris because
32:36
Speaker 1: he was given notice of this request of interview less
32:41
Speaker 1: than an hour ago, and he's like, hell, yeah, let's
32:43
Speaker 1: get on in twerks.
32:45
Speaker 2: Yeah, anything, yeah, anything for you, Todd. And I always
32:48
Speaker 2: like to hear myself talk. Unfortunately here for the audience.
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Speaker 1: All right, So everybody keeps using the word AI, artificial intelligence,
32:58
Speaker 1: the artificial intelligence, artificial intelligence that I don't think artificial
33:03
Speaker 1: intelligence is intelligent at all. I think it's just a tool. However,
33:07
Speaker 1: there are things that are being refined right now in
33:11
Speaker 1: marketing and analytics. We just talked about before you came on,
33:14
Speaker 1: about how one of the biggest privately or one of
33:18
Speaker 1: the biggest publicly traded podcast networks called podcast one is
33:23
Speaker 1: now partnered with listener dot com, who we use that
33:26
Speaker 1: analytics platform to dial into our listeners, and how our
33:32
Speaker 1: listeners are engaging with us through podcasting but all through
33:35
Speaker 1: social media and Listener is using artificial intelligence to gather
33:39
Speaker 1: all of that data to truly give people that are
33:44
Speaker 1: interested in Listener metrics like I would be. I'm a
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Speaker 1: nerd on that stuff, and so talk to us about
33:51
Speaker 1: how you're kind of setting the stage for this article
33:54
Speaker 1: and dispense times and give us a summary of what
33:57
Speaker 1: you're dialing into and what you're learning out there.
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Speaker 2: Yeah, I think that for a lot of people, change
34:03
Speaker 2: is tough, you know, especially when you're dealing with stress
34:08
Speaker 2: and reactivity in a workflow out of pharmacy. So if
34:11
Speaker 2: you're saying, hey, we're going to incorporate all this computer
34:14
Speaker 2: intelligence into your job one, you're intimidated by it too.
34:18
Speaker 2: You're like, hey, is this going to replace some of
34:20
Speaker 2: the functionality of what I'm doing? And I think the
34:23
Speaker 2: key component of this article is to say like, look,
34:26
Speaker 2: you're not necessarily being replaced. This can be a tool
34:29
Speaker 2: if used correctly and responsibly, this can really support you
34:33
Speaker 2: in your position. And ultimately that's what we want folks
34:39
Speaker 2: to see. If adopted right, then their lives are going
34:42
Speaker 2: to be easier. But you have to really not rely
34:46
Speaker 2: completely on AI. You got to understand what it does
34:50
Speaker 2: for you, and then the human piece element of this
34:56
Speaker 2: you have to do the refinement of the AI and
34:58
Speaker 2: the data that it's fitting out to be able to
35:02
Speaker 2: execute on whatever the deliverable is going to be. So
35:05
Speaker 2: for pharmacy, you know, you're dealing with just so many
35:09
Speaker 2: different data points ultimately trying to give good customer care.
35:13
Speaker 2: And you would hope, just like that first computer, that
35:18
Speaker 2: you know, these things that are showing up in pharmacy
35:20
Speaker 2: workflow will take some of the busy work out of
35:23
Speaker 2: your day to day operations so you can get back
35:25
Speaker 2: to focusing on patient care.
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Speaker 1: Yeah. I agree. I'm not worried about artificial intelligence anytime
35:34
Speaker 1: soon replacing a pharmacist or a technician. And the people
35:42
Speaker 1: out there are the operators. The pharmacists are entrepreneurs that
35:46
Speaker 1: are leveraging AI to do exactly what you were mentioning
35:51
Speaker 1: one of our clients as Softwriters Framework LTC. They are
35:55
Speaker 1: now leveraging workflows specifically for different types of long term
36:01
Speaker 1: care pharmacy such as skilled nursing. They're operating different different prompts,
36:07
Speaker 1: different things that they're asking the AI to do in
36:10
Speaker 1: that space versus another sector, and this will increase We
36:14
Speaker 1: hear Sheila Arquette, the executive director of the NASP National
36:21
Speaker 1: Association of Specialty Pharmacy, starting to dial into disease state
36:26
Speaker 1: management specific use of AI for data collection and even
36:32
Speaker 1: in our space, we're partnered with Nested Knowledge, who's going
36:36
Speaker 1: to give us access to relevant journal backed information of
36:42
Speaker 1: things that we're talking about on the Pharmacy Podcast network
36:46
Speaker 1: in the form of education for clinicians, for physicians, for
36:50
Speaker 1: pharmacists in specific disease states. So let's talk and then
36:56
Speaker 1: also of course how Outcomes is using it, how Alive
36:59
Speaker 1: in Health is using it. You mentioned them mention those
37:02
Speaker 1: organizations in your writing through their medication therapy management programs.
37:08
Speaker 1: But talk to our listeners right now, if there's a
37:11
Speaker 1: pharmacy owner right now, what are some of the first
37:15
Speaker 1: steps and or ways that you've noticed AI being leveraged
37:19
Speaker 1: in a successful manner in workflow for our community pharmacies.
37:24
Speaker 2: Yeah, definitely that you know, you had mentioned Outcomes just
37:26
Speaker 2: a second ago. You and I both were visiting with
37:29
Speaker 2: them in Las Vegas last summer, and I think they
37:32
Speaker 2: mentioned to you, like they mentioned to me, Hey, they're
37:35
Speaker 2: starting to be able to tag customer profiles in the
37:39
Speaker 2: software for clinical trial opportunities, so it would help the
37:44
Speaker 2: obviously manufacturers, it would help the pharmacy because there would
37:48
Speaker 2: be some revenue driven and then it would help the
37:50
Speaker 2: patient due to the ability to be a part of
37:53
Speaker 2: some type of trial that would ultimately impact them. Right.
37:57
Speaker 2: So that's you know, partnering with your current software solutions
38:00
Speaker 2: and seeing if they are incorporating this in an effective manner.
38:03
Speaker 2: That'd be one. Then you're seeing pharmacies utilize it from
38:07
Speaker 2: a marketing perspective as well, doing a lot of their
38:10
Speaker 2: copy content. And you have to do it well because
38:15
Speaker 2: now you're starting to get an eye for when people
38:18
Speaker 2: are utilizing AI in a bad manner and there's just
38:21
Speaker 2: trends that you see like yeah, that's obviously an AI
38:24
Speaker 2: photo or that's an AI written social media post and
38:28
Speaker 2: there was not really much personalization into it, so you
38:32
Speaker 2: have to be aware of that. But it will cut
38:33
Speaker 2: down on the time that you're spending with your your
38:36
Speaker 2: marketing optimization. It will cut down on the time you're
38:39
Speaker 2: spending doing a lot of manual, arduous task in finding
38:45
Speaker 2: things within your software and workflow. A good thing would
38:49
Speaker 2: be incorporating nutrition depletion front end solutions for customer profiles,
38:56
Speaker 2: and AI could definitely trigger had some recommendations on how
39:02
Speaker 2: to make the suggestions to patients and how to tag
39:06
Speaker 2: patients in your workflow to to do that with. So
39:09
Speaker 2: it's just ultimately going to be a good economic driver
39:13
Speaker 2: for the pharmacy and a good standard of patient care
39:18
Speaker 2: for your customers.
39:20
Speaker 1: So kind of turn this inward for me for a second.
39:24
Speaker 1: What way is artificial intelligence impacting the realm of inventory management?
39:31
Speaker 1: And you've been it's amazing to watch your career, Chris,
39:37
Speaker 1: coming through a wholesale giant and spending a lot of
39:41
Speaker 1: time with pharmacy owners between how McKesson was being leveraged
39:46
Speaker 1: in their inventory needs and you it's almost like the
39:49
Speaker 1: boot camp of inventory understanding and pharmacy business understanding. And
39:56
Speaker 1: now all of a sudden, you're part of another organization
40:00
Speaker 1: that's becoming more and more pinpointed to the pains that
40:05
Speaker 1: pharmacy owners are experiencing in the realm of accessing medications,
40:11
Speaker 1: drug shortages, deviating quick buys, and being able to stay
40:17
Speaker 1: in compliance. And so talk to us, how is artificial
40:21
Speaker 1: intelligence playing a role in your new role. It's not
40:26
Speaker 1: really that new anymore, but you've been with Pharmacy Marketplace
40:30
Speaker 1: for how long now, is it over a year?
40:31
Speaker 2: Right, Yeah, it's a year, But we've been working on
40:34
Speaker 2: this concept for about seven years. So you know, really
40:39
Speaker 2: what happened was going to these pharmacies and understanding the
40:43
Speaker 2: frustration of man, my life would be so much easier
40:46
Speaker 2: if I just could buy and sell drugs in a
40:49
Speaker 2: simple manner that were like other businesses, where it was
40:53
Speaker 2: just a plus, be EQUALC. And then that would allow
40:56
Speaker 2: me just to be a regular small business owner and
40:58
Speaker 2: take good care of my customers. And just years of
41:02
Speaker 2: conversations around Man, this is frustrating. This is frustrating. And
41:06
Speaker 2: the fact is todd that because there's so much money
41:10
Speaker 2: in drug supply chain and pharma, each of the stakeholders
41:15
Speaker 2: have added layer upon layer of complexity on how the
41:19
Speaker 2: sausage is made from an economic standpoint, that it has
41:25
Speaker 2: overly complicated this process. And what's happened is with all
41:30
Speaker 2: these back end rebates on the manufacturer and the wholesale
41:34
Speaker 2: side and the PBMs how they design their spreads. And
41:38
Speaker 2: you know, everybody understands that that's convoluted who has ultimately
41:43
Speaker 2: been negatively impacted by all this has been community pharmacists
41:47
Speaker 2: and the patients that they serve. Community pharmacists are having
41:50
Speaker 2: to focus on a lot of you know, manually intensive
41:54
Speaker 2: tasks that don't do anything for patients. It's not that
41:58
Speaker 2: they are getting to spend more time time talking to
42:00
Speaker 2: Miss Jones about her sugar peel or her heart medicine
42:03
Speaker 2: or identifying problems. They are looking at back end things
42:09
Speaker 2: and having to manage drug sourcing and having to manage
42:12
Speaker 2: reimbursement situations that are just really honestly not manageable. So
42:17
Speaker 2: what we've done is we've used AI at Pharmacy Marketplace
42:21
Speaker 2: to do over two hundred thousand calculations at any given
42:25
Speaker 2: time in comparisons of these drugs and show the pharmacy
42:29
Speaker 2: the best pathway forward to further gross profit and then
42:34
Speaker 2: ultimately also on the back end in terms of the reimbursement,
42:37
Speaker 2: using AI to identify the correct appillable commercial claims based
42:44
Speaker 2: on their state laws, PBM law of reform law. And
42:48
Speaker 2: that is just the core of their business buying and
42:51
Speaker 2: selling drugs. And I've gotten so passionate about every aspect
42:56
Speaker 2: of clinical pharmacy and what pharmacies can do with their
42:59
Speaker 2: scope of practic just now, But what I see after
43:02
Speaker 2: talking to him for years and years, Hey, Chris, I
43:06
Speaker 2: am so stressed right now. I'm so burnout on this
43:10
Speaker 2: core of my business, minding zelling drugs. I don't have
43:13
Speaker 2: the time and bandwidth to do the cool things that
43:15
Speaker 2: I'm capable of doing. So we said, let's address those
43:18
Speaker 2: core issues so now they can free up their time
43:21
Speaker 2: and energy and staff to do the things that make
43:24
Speaker 2: community health a better operation.
43:28
Speaker 1: Hey, Chris, do you have five more minutes for us? Yep, yep,
43:31
Speaker 1: All right, Hey, we're going to take a quick break.
43:34
Speaker 1: It's tax season. You know what that means. That means
43:37
Speaker 1: get your crap together. Get ready. You gotta march what
43:40
Speaker 1: is it March fifteenth? Right, Hey, we'll be right back.
43:46
Speaker 3: Fueling lost with the complexities of pharmacy accounting and.
43:49
Speaker 4: In pharmacy today, there's so many different variables and issues
43:54
Speaker 4: to impact the pharmacy, books, records, accounting, the profitabilities, so
43:58
Speaker 4: or so forth. There's different components of pharmacy that have
44:01
Speaker 4: its own nuances from an accounting standpoint, and so it's
44:05
Speaker 4: it's tricky, there's no doubt about it.
44:07
Speaker 3: Ready to take your pharmacy to the next level. But
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Speaker 3: don't know where to start. Psychs and Company is here
44:12
Speaker 3: to help, introducing the RX Assessment. With the RX Assessment,
44:17
Speaker 3: the pharmacy CPAs and advisors at Psykes will do a
44:20
Speaker 3: deep dive into your accounting and tax situation and give
44:23
Speaker 3: you the action steps you need to take to take
44:26
Speaker 3: your pharmacy to the next level.
44:28
Speaker 4: If you're interested in, you know, working with a team
44:31
Speaker 4: who understands the industry and how the accounting and tax
44:34
Speaker 4: should really be in a pharmacy, this is this is
44:38
Speaker 4: your chance to get an under the hood check of
44:40
Speaker 4: what's going on and getting the feedback of any issues
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Speaker 3: five to two four eight two seven six four to four.
45:11
Speaker 1: Welcome back to twerks. Here with my friend Chris Ray,
45:16
Speaker 1: excited about his advisement to our independent community pharmacy owners
45:21
Speaker 1: about how to leverage artificial intelligence and how to do
45:25
Speaker 1: it in different sectors of your business operations workflow for scheduling, buying,
45:33
Speaker 1: better bicker, better opportunities to save money on your inventory.
45:39
Speaker 1: Chris we want to align with Pharmacy Marketplace and you
45:45
Speaker 1: and get some sandbox discussions going shout out to our
45:50
Speaker 1: listeners right now, where are you going to be in
45:53
Speaker 1: the realm of the conference season coming up this year?
45:56
Speaker 2: Yeah, we're about there. You know, it starts around March
46:00
Speaker 2: Todd and you got some of the buying group shows,
46:02
Speaker 2: so we'll definitely be several of the larger group shows,
46:06
Speaker 2: so ABCI, hopefully AAP will be at NCPA, and then
46:11
Speaker 2: the wholesale shows this summer. You know, my wife always kids,
46:14
Speaker 2: we don't get to take vacation. We don't get to
46:16
Speaker 2: take a vacation because we're always you know, traveling to
46:20
Speaker 2: these shows. But it's kind of like a vacation because
46:22
Speaker 2: we get to hang out with all our friends. So
46:24
Speaker 2: all the wholesale shows, you know, the Catalysts conference will
46:28
Speaker 2: be there as well, and I really you know, there's
46:31
Speaker 2: just so much change going on in the industry. I've
46:34
Speaker 2: always said that going to these conferences allows the pharmacists
46:39
Speaker 2: and the owner to work on the business instead of
46:43
Speaker 2: in the business, and I really encourage folks to do that.
46:47
Speaker 2: You know, one of my favorite owners when I worked
46:50
Speaker 2: at McKesson, he finally convinced him to come to our
46:54
Speaker 2: trade show after years he had never been, and he'd
46:56
Speaker 2: been an owner for twenty five thirty years, and he
46:59
Speaker 2: went and had a great time him and his wife
47:01
Speaker 2: in San Diego. Now that was an easy pool, right
47:04
Speaker 2: San Diego. But at the end of it, he told me, Hey, Chris,
47:08
Speaker 2: you know, for years I've just been in my little vacuum,
47:12
Speaker 2: in my at my little counter, working on the fires
47:15
Speaker 2: in front of me. This has allowed me to take
47:17
Speaker 2: a step back and look at what other people are
47:20
Speaker 2: doing and look at what where pharmacy is going. So
47:23
Speaker 2: I appreciate the ability to come out and do that.
47:28
Speaker 1: Hey, are you headed to pharmacy profits Summitt twenty twenty six.
47:32
Speaker 2: No, I'm not. You know, I love what Lisa's doing,
47:36
Speaker 2: and I think the you know, I participate some with
47:39
Speaker 2: Bylight is a great show. I definitely encourage folks to
47:42
Speaker 2: support both Lisa and Dick Lead if they can at
47:45
Speaker 2: their shows, you know, but they do a little bit
47:47
Speaker 2: different with Pharmacy Profits some and an atrium is you know,
47:52
Speaker 2: it's not just your vanilla ce, have some booze, you know,
47:57
Speaker 2: have some lunch. They do a lot more about you know,
48:01
Speaker 2: integrating the solution that's best suited for that pharmacist and
48:06
Speaker 2: that owner. So really it is impactful and and and
48:10
Speaker 2: you know, Todd, you and I discussed this, some of
48:12
Speaker 2: these micro show opportunities might be the way of the future.
48:18
Speaker 1: I like the smaller, I like the I like the smaller,
48:21
Speaker 1: more intimate shows because the people that attend them are
48:26
Speaker 1: able to mash up a little bit more. Because the big,
48:30
Speaker 1: huge shows like the Hymns for example, which was overwhelming.
48:33
Speaker 1: It's the largest IT healthcare IT show in the entire world.
48:37
Speaker 1: There's forty five thousand people that come.
48:41
Speaker 2: You it was.
48:42
Speaker 1: It's just overwhelming. So a Atrium X Pharmacy Profits Summit,
48:48
Speaker 1: even even some of the wholesaler shows that they are big,
48:52
Speaker 1: but that sometimes they have that smaller feel to them.
48:55
Speaker 1: And I if I if all I did was went
48:58
Speaker 1: to trade shows, if it were my wish, I would
49:01
Speaker 1: just go to trade shows because I love them. But
49:04
Speaker 1: you can only go to so many in a year.
49:06
Speaker 1: You have to like be like, where are we going
49:08
Speaker 1: this year? And where and how does that Like you said,
49:11
Speaker 1: with vacation time with family, if you can double up
49:13
Speaker 1: on that, that's as a smart move.
49:17
Speaker 2: Yeah, no, it's a definitely. I think I did twelve
49:22
Speaker 2: one year and I just it was if you get retired,
49:26
Speaker 2: but yeah, you get to see the country, if you
49:29
Speaker 2: follow up pharmacy and following pharmacy conferences, you get to
49:32
Speaker 2: see a lot of cool people and make a lot
49:34
Speaker 2: of good friends. And it's been a pleasure to do
49:38
Speaker 2: so well.
49:41
Speaker 1: I'm excited about meeting up with you. I always enjoy
49:45
Speaker 1: our conversations. I like the insights that you bring to
49:49
Speaker 1: our listeners. Congratulations on some of the recent recognition that
49:54
Speaker 1: you've received from from the accolades, from the profession over
49:57
Speaker 1: the years, and you're looked as a as a leader
50:00
Speaker 1: and I was I was commenting on your post on
50:03
Speaker 1: LinkedIn about being now one of the veterans, and I
50:07
Speaker 1: don't do I really want that, Like it's like, oh
50:09
Speaker 1: my gosh, we've been in pharmacy now over twenty years,
50:14
Speaker 1: Like that's nuts.
50:16
Speaker 2: Well, and I tell you, Todd, I'll plug you. When
50:20
Speaker 2: I started out nor your network was not nearly what
50:25
Speaker 2: it is now. But I was in the car a
50:28
Speaker 2: lot and I was like, I got to learn something
50:31
Speaker 2: to be able to talk to these pharmacists. I can't
50:33
Speaker 2: just show up and stare at them and ask them
50:35
Speaker 2: how their kids and grandkids are because you're just wasting
50:37
Speaker 2: their time. They want some knowledge, So I would what
50:40
Speaker 2: I would do is I would turn on Todd's podcast
50:42
Speaker 2: and try to get some nugget from it to be
50:46
Speaker 2: able to add some value. So I appreciate the opportunity
50:50
Speaker 2: to grow with you, and I think that twenty twenty six,
50:54
Speaker 2: the sky's limits so much change. We got to be
50:56
Speaker 2: there and we got to help. You know, community pharmacy staff.
51:01
Speaker 1: Take a look if you go to listener dot com
51:04
Speaker 1: Forward Slash Pharmacy podcast, that's listener dot com Forward Slash
51:10
Speaker 1: Pharmacy podcast. Take a look at the metrics of what
51:13
Speaker 1: we're doing to drive the voice of our pharmacists, the
51:17
Speaker 1: voice of our leaders, people like Buddy Carter and doctor
51:21
Speaker 1: Daniel Plummer and Antonio Chacha and people in Biosimilars and
51:27
Speaker 1: Alec Ginsberg.
51:28
Speaker 2: It's just it's see.
51:31
Speaker 1: Us using a network of people that are internal, our
51:35
Speaker 1: insiders to the pharmacy profession. And just to announce, Chris,
51:40
Speaker 1: I don't think you knew this, but we are recruiting
51:43
Speaker 1: new hosts. We are looking for regional pharmacy owners to
51:48
Speaker 1: start tying in news from their regions, so that we're
51:52
Speaker 1: sharing what's happening at the ground level in the trenches.
51:57
Speaker 1: So if you have ever wanted to start up in
52:00
Speaker 1: your community pharmacy and the impact on your community or
52:04
Speaker 1: involving your local politics or whatever you want to do,
52:08
Speaker 1: reach out to me and get involved because this network,
52:12
Speaker 1: like Chris was saying, has come a long long way,
52:15
Speaker 1: and now it's moving needles because we're getting the right
52:19
Speaker 1: people talking to each other. Chris.
52:23
Speaker 2: Yeah, it's so great to hear you tell. One of
52:25
Speaker 2: the things that we're focused on right now at Pharmacy
52:28
Speaker 2: Marketplace is dealing with each individual state and helping the
52:32
Speaker 2: pharmacies understand what they have specific to their state in
52:35
Speaker 2: terms of PBM reform and how to take advantage of
52:40
Speaker 2: those laws. So it is very much like state to
52:43
Speaker 2: state or region of region in some instances, I promise
52:46
Speaker 2: you all nineteen thousand community pharmacy owners are dealing with
52:51
Speaker 2: very similar problems and patterns, but some of the micro
52:55
Speaker 2: level problems and solutions will be regional. So we need
53:00
Speaker 2: folks in Texas to jump on and tell us how
53:04
Speaker 2: Texas is going and up in the Tri States and
53:08
Speaker 2: West Coast. Yeah, It's good to hear from everybody across
53:12
Speaker 2: the nation.
53:13
Speaker 1: Absolutely all right, Chris, appreciate you jumping on twerks this week.
53:18
Speaker 1: This won't be the last Tworks that that you hear
53:21
Speaker 1: from Chris. He'll be back.
53:23
Speaker 2: Yeah, thank you guys, Thanks tod.
53:25
Speaker 1: See you have a good weekend. Hey, shout out to
53:28
Speaker 1: all of our listeners. Hope you have a wonderful weekend.
53:30
Speaker 1: If you're in the snow Mageddon. If you're in the
53:33
Speaker 1: way of this snowstorm, hunker down, get yourself some hot
53:37
Speaker 1: cuco in a blanket, and make sure you're stocked up
53:41
Speaker 1: on your toilet paper and your milk. Get out there.
53:44
Speaker 1: But we appreciate you and we can't wait to be
53:48
Speaker 1: with you again. In your podcast platforms, subscribe on Apple Podcasts, Spotify.
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Speaker 1: Apple has a new feature for networks. Podcasts are changing communications,
54:04
Speaker 1: so get involved. Think about reaching out to us, work
54:07
Speaker 1: with us. But thank you so much for listening to Tworks.