Latest / Best of Business / Perspective with Heather du Plessis-Allan: Bunnings needed to prioritise staff safety here

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Perspective with Heather du Plessis-Allan: Bunnings needed to prioritise staff safety here · Best of Business

• 0:09
  Speaker 1: You're listening to a podcast from news talkst be follow
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• 0:17
  Speaker 2: If you haven't watched the video yet, this is the
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  Speaker 2: video of Bunnings that Bunnings is released of its staff
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  Speaker 2: being attacked in store. Can I recommend you go and
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  Speaker 2: watch it, especially if you feel weird about Bunnings using
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  Speaker 2: the CCTV for facial recognition. It's a compilation of what's
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  Speaker 2: happened in their stores, just a few incidents that have
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  Speaker 2: happened in their stores. The first incident in the video
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  Speaker 2: is guy pulling a knife on a staff member and
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  Speaker 2: threatening that staff member just so that he can walk
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  Speaker 2: out the door with two trolleys worth of stolen stuff.
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  Speaker 2: This happened in the Portado A store. The next incident
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  Speaker 2: is a guy with a box in his arms running
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  Speaker 2: at and knocking over a staff member while another guy
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  Speaker 2: behind him tries to steal a second box. That happened
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  Speaker 2: in the Tuckaninny store. The incident I reckon that I
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  Speaker 2: hated watching the most was a man wandering up to
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  Speaker 2: a staff member at their car in a mostly empty
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  Speaker 2: car park, sidling up to the staff member, then smacking
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  Speaker 2: them in the head when they weren't expecting it, and
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  Speaker 2: then chasing them while they ran away and tripped over
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  Speaker 2: because they were so frightened of what was happening to them. Now,
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  Speaker 2: let's be clear about what's going on here. Bunnings is
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  Speaker 2: releasing this video as part of a pr campaign. It's
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  Speaker 2: trying to convince us that they need to be able
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  Speaker 2: to use facial facial technology in two of their Hamilton stores.
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  Speaker 2: But it blows my mind that they have to go
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  Speaker 2: to these lengths. They've been trialing the facial recognition since
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  Speaker 2: twenty eighteen. They've had to fight through a tribunal process
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  Speaker 2: in Australia that had the Privacy Commissioner here and the
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  Speaker 2: equivalent over the ditch watching them. They've engaged a Mildi
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  Speaker 2: digital sovereignty expert. They've released at least two of these
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  Speaker 2: video compilations and all this is four so far in
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  Speaker 2: New Zealand. Is just permission in two stores, not all
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  Speaker 2: the stores, just two stores, two Hamilton stores, because apparently
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  Speaker 2: there are enough of us who are worried that Bunnings
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  Speaker 2: will take our biometric data and sell it or lose it,
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  Speaker 2: or maybe wrongly deny entry to some innocent person. This
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  Speaker 2: should I would have thought been a slam dunk. Yes
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  Speaker 2: to Bunnings, I would have thought absolutely, go ahead and
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  Speaker 2: use the facial technician facial recognition technology if you need
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  Speaker 2: to keep your staff safe, because yeah, something may go
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  Speaker 2: wrong one day with the CCTV, but go and have
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  Speaker 2: a look at those videos. Things are going wrong right now.
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