Latest / 360 with Katie Woolf / Katie spoke with Shelley Lay from IGA Zuccoli about another break in at the store

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Katie spoke with Shelley Lay from IGA Zuccoli about another break in at the store · 360 with Katie Woolf

• 0:00
  Speaker 1: Overnight, our friend Shelley at zcholi IgA has been broken
• 0:05
  Speaker 1: into yet again, and she joins me on the line
• 0:07
  Speaker 1: right now. Good morning, Shelley.
• 0:10
  Speaker 2: Hi Katie.
• 0:11
  Speaker 1: What's happened this time?
• 0:13
  Speaker 2: Well, they've been back again, Shelley, you can stop these people.
• 0:20
  Speaker 1: Unbelievable. What time did this happen?
• 0:23
  Speaker 2: So it was about one forty oh a bit earlier
• 0:27
  Speaker 2: this morning. They car full drove up and saw our
• 0:31
  Speaker 2: guard that we are now paying for to be here
• 0:34
  Speaker 2: seven days a week to protect our shops and to
• 0:37
  Speaker 2: protect the community, and they drove away, but thirty seconds
• 0:42
  Speaker 2: later they thought they could take him on. So that's
• 0:44
  Speaker 2: gone after him with a hammer. He's feared for his life.
• 0:49
  Speaker 2: He's had to take off and then they've just smashed
• 0:52
  Speaker 2: their way through again.
• 0:55
  Speaker 1: Oh my goodness. So they've literally they've gotten out of
• 0:59
  Speaker 1: a car. Have you got vision of the Shelley, Yeah?
• 1:03
  Speaker 2: Yeah, it's like, what what can we do? What can
• 1:09
  Speaker 2: we do? You think that if you're putting on a
• 1:12
  Speaker 2: guard that he is seven days a week to stop
• 1:15
  Speaker 2: this type of behavior happening to protect us all, not
• 1:18
  Speaker 2: just to protect the shop, but to protect this is
• 1:22
  Speaker 2: happening to our beautiful local community. And they've just gone
• 1:27
  Speaker 2: after him. I feel so sorry for him. Oh, terrible,
• 1:31
  Speaker 2: terrible experience. He was fearing for his life.
• 1:34
  Speaker 1: Betty was goodness me. So they got out. They had
• 1:36
  Speaker 1: a hammer then and they threatened him with that.
• 1:39
  Speaker 2: Yep, and then they've used that's what they've used just
• 1:42
  Speaker 2: to smash in that glass. So I think we're at
• 1:45
  Speaker 2: the fourth break in. Now, that's the fourth time in
• 1:48
  Speaker 2: just over three months that that glass has been broken again, Shelley.
• 1:54
  Speaker 1: What did they get away with?
• 1:56
  Speaker 2: Oh, same old thing bit of Jim Beam called the
• 2:03
  Speaker 2: dark spirits. Yeah, just they just they just know where
• 2:08
  Speaker 2: it is and they just go straight for it. They're
• 2:10
  Speaker 2: in and out. One of them when back loaded up
• 2:14
  Speaker 2: the car and came back in and grabbed some more.
• 2:17
  Speaker 2: That's how what the word is to call them. But
• 2:21
  Speaker 2: they are just they're just running this town. They're doing
• 2:25
  Speaker 2: what they want and they're just joining people's light.
• 2:27
  Speaker 1: Well and Shelley, it's absolutely brazen. I mean, if you've
• 2:31
  Speaker 1: got a situation where a group of them get out
• 2:33
  Speaker 1: of a car with a hammer and threaten a security guard,
• 2:36
  Speaker 1: that poor bugger, he must have been beside himself. How
• 2:40
  Speaker 1: many of them were there?
• 2:42
  Speaker 2: It's four or five. I've only watched, to tell you
• 2:46
  Speaker 2: the truth, I've been so busy. I've only watched it once,
• 2:48
  Speaker 2: and I haven't fully studied it. They're so quick, they're
• 2:51
  Speaker 2: just in and out like oh my god, and yeah, oh.
• 2:57
  Speaker 2: He would have just been terrified, absolutely terrified.
• 3:00
  Speaker 1: Any world you know from that security company. How he's
• 3:03
  Speaker 1: going at this point.
• 3:05
  Speaker 2: I haven't heard this morning. I just know he was
• 3:08
  Speaker 2: shaken up at the time. He obviously wasn't injured. But
• 3:12
  Speaker 2: it's it's the mental the scars that go along with
• 3:16
  Speaker 2: these types of behaviors that's what's so damaging. Glass can
• 3:22
  Speaker 2: be replaced, you know that. I mean, even though it's
• 3:27
  Speaker 2: destructive and devastating, we shouldn't have to deal with that.
• 3:30
  Speaker 2: It's the emotional scars that now this security guard has
• 3:34
  Speaker 2: to have to live.
• 3:35
  Speaker 1: With one hundred percent. I mean, you know, honestly, you'd
• 3:38
  Speaker 1: be hard pressed to go back to work after something
• 3:40
  Speaker 1: like that happened, Shelley. And it's the emotional scars for
• 3:44
  Speaker 1: you guys. You know, like four times, honestly, we're not
• 3:48
  Speaker 1: heard this morning that you've been broken into again. I thought,
• 3:50
  Speaker 1: oh my god, please know. But it's it's obviously happened.
• 3:57
  Speaker 1: What does this mean for you and your business into
• 4:00
  Speaker 1: ter of your insurance premiums? You know you're talking about
• 4:02
  Speaker 1: like you said, that same pane of glass.
• 4:06
  Speaker 2: Yeah, I don't, I don't even know. We haven't even
• 4:08
  Speaker 2: vitalized all the other three insurance claims because they all
• 4:11
  Speaker 2: take time. You need quotes and oh my god, it's
• 4:14
  Speaker 2: such a big process to get it all sorted. But
• 4:19
  Speaker 2: what it means for us, Katie, is that I'll just
• 4:21
  Speaker 2: get roller shutters. Well, I can tell you roller shutters
• 4:24
  Speaker 2: aren't cheap either, and it's not just something that we
• 4:27
  Speaker 2: can just go and do. And then you've got to
• 4:29
  Speaker 2: order them, and then you've got to get them coated.
• 4:34
  Speaker 2: And then would you believe that I can't even put
• 4:36
  Speaker 2: roller shutters on here at the moment until I get
• 4:40
  Speaker 2: the fire route refertified, because if we put roller shutters
• 4:44
  Speaker 2: over the exit door and then there's a fire and god,
• 4:49
  Speaker 2: the bit of robber came in and couldn't get out
• 4:53
  Speaker 2: more stripes.
• 4:54
  Speaker 1: Well and Shelley, this is the thing, This is where
• 4:56
  Speaker 1: the pendulum has swung too far the wrong way for
• 5:00
  Speaker 1: business people. You can't even protect yourself at this point
• 5:02
  Speaker 1: in time. You know, we just had a caller ring
• 5:04
  Speaker 1: through and say the government should provide grants for every
• 5:07
  Speaker 1: place that sells alcohol to install roller shutters and ballards
• 5:10
  Speaker 1: in the ground. You know, But like you've just pointed out,
• 5:13
  Speaker 1: you can't even put those roller shutters on because if
• 5:17
  Speaker 1: there's a fire, you know, someone who's broken in is
• 5:19
  Speaker 1: not able to get out of the building.
• 5:22
  Speaker 2: No, it just seems crazy, doesn't it. So they're the
• 5:24
  Speaker 2: different hurdles that we're coming up against with just normal
• 5:29
  Speaker 2: day hurdles of staffing a shop, running a business, raising
• 5:34
  Speaker 2: a family. You know, it's really tough.
• 5:37
  Speaker 1: It's really tough, it is, and Shelley, I'm so sorry
• 5:42
  Speaker 1: that you and your family continue to have to go
• 5:45
  Speaker 1: through this. It is heartbreaking. And every time I speak
• 5:48
  Speaker 1: to you, I feel heartbroken speaking to you, and I'm
• 5:51
  Speaker 1: not the one being impacted, so I can't imagine how
• 5:54
  Speaker 1: you feel at this point. You know, I will say
• 5:57
  Speaker 1: to you what I say every time we speak to you.
• 6:00
  Speaker 1: You know, you've got the whole community behind you, everybody,
• 6:03
  Speaker 1: you know, every time we talk to you, we are
• 6:06
  Speaker 1: inundated with messages of support for you and your husband
• 6:09
  Speaker 1: and your great business. But it's a bit of cold
• 6:12
  Speaker 1: comfort I think considering what you're continuously having to deal with.
• 6:17
  Speaker 2: Well, and you just think you're trying to do things
• 6:19
  Speaker 2: to prevent this from happening so you can get a
• 6:21
  Speaker 2: good night's sleep and not have to worry. And I
• 6:24
  Speaker 2: can tell you when we got that phone call again,
• 6:27
  Speaker 2: we were in absolute disbelief that that could possibly happen
• 6:33
  Speaker 2: whilst where we've got somebody here trying to protect the shop.
• 6:39
  Speaker 2: It's just I've really got no word, no, very very
• 6:44
  Speaker 2: upset again.
• 6:45
  Speaker 1: Yeah, Oh, Shelley, we are thinking of you today. My
• 6:49
  Speaker 1: heart goes out to you. I know that this is
• 6:52
  Speaker 1: unbelievable that you're having to deal with this again. We
• 6:55
  Speaker 1: understand that the Funny Bay I g A may have
• 6:59
  Speaker 1: been broken into last night as well. We're trying to
• 7:02
  Speaker 1: get clarification all that here. I'm not one hundred percent sure.
• 7:06
  Speaker 1: We are just trying to find out so we will
• 7:08
  Speaker 1: let people know if we're able to get some further information.
• 7:12
  Speaker 1: But Shelley, we're thinking of you today again. I'm really
• 7:16
  Speaker 1: sorry that you're having to go through this. We appreciate
• 7:18
  Speaker 1: your time having a chat with us.
• 7:21
  Speaker 2: Thanks Katie. Well, they did steal a car apparently, so
• 7:24
  Speaker 2: I wonder if they've driven it up to Fanny Bay
• 7:27
  Speaker 2: as well. If it's related or not, well.
• 7:30
  Speaker 1: That's a very good question, because we are. Actually I'm
• 7:32
  Speaker 1: just saying from the Northern Territory Police there was a
• 7:35
  Speaker 1: stolen vehicle and Wanguri. I don't know if it's anything
• 7:39
  Speaker 1: at all related to you guys, but I'll keep on
• 7:41
  Speaker 1: to it and see what I can find out.
• 7:44
  Speaker 2: I think it is and ended up at Malac, I think.
• 7:47
  Speaker 1: Oh bloody hell. Shelley, thank you so much for speaking
• 7:52
  Speaker 1: to us. So much. Love to you and your family,
• 7:54
  Speaker 1: and we'll talk to you again, hope, hopefully on better
• 7:57
  Speaker 1: circumstances at some point soon.
• 8:00
  Speaker 2: Things Katie, everyone, take care and thanks to our beautiful community.
• 8:02
  Speaker 2: We love you all. Good one.
• 8:04
  Speaker 1: Yes, Shelley, thank you,