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Episode #48 - Balancing Obligations: The Art of Ethical Claims Handling
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In this episode of The Art of Adjusting®, hosts Chantal and William dive deep into the duties and responsibilities that insurance carriers have towards third-party claimants. They explore the fine line between contractual and moral obligations, emphasizing the importance of maintaining goodwill and treating claimants with respect to avoid potential pitfalls like excess verdicts against policyholders.
The discussion covers the complexities of handling insurance claims, including the critical need for thorough documentation, the risks of claim denials, and the challenges of…
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