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Episode #85: Negligence Is A Mistake; Bad Faith Is A Pattern
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Want a practical blueprint to avoid bad faith and close cleaner files? We dig into the real-world habits that separate defensible claims work from patterns that draw regulator heat and lawsuits. Starting with a crisp definition—negligence is a mistake; bad faith is a repeated choice—we map how state rules, NAIC Model Acts, and administrative codes shape your everyday decisions on property, auto, liability, and workers’ compensation files.
We share the seven claims handling standards that keep you on track: prompt preliminary handling, documented procedures and training…
The skinny
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