Latest / Business Unusual Podcast
5 principles of success from a car retailer to tech entrepreneurs
In this week’s Business Unusual Podcast, Topco Media CEO, Ralf Fletcher, sits down to chat to Essa Suleman, Director of Woodford. Essa places “customer excellence” at the heart of what he does. This differs from customer service in that he shifts focus away from simply providing customers with service, rather focusing on providing them with the excellence he believes all customers deserve. Having worked at Woodford for over ten years, Essa has a wealth of knowledge in the field of car rentals.
Ralf and Essa dive into an exciting conversation, touching on everything from how to provide…
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