Latest / Early Edition with Ryan Bridge / Rob Campbell: Former Health NZ Chair on the MediMap data breach

Transcript

Rob Campbell: Former Health NZ Chair on the MediMap data breach · Early Edition with Ryan Bridge

• 0:00
  Speaker 1: Nurses at age care facilities going back to the old
• 0:03
  Speaker 1: school paper based prescriptions for medicines after this latest data
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  Speaker 1: breach medi map it's used by sixty percent of care
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  Speaker 1: facilities that was hacked. Patients details would change some from
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  Speaker 1: a live to dead for goodness sakes, and this is
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  Speaker 1: only just after the Manage My Health ransom hack. Rob Campbell,
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  Speaker 1: former health enz share with me this morning, Rob, Good morning,
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  Speaker 1: Good morning. Right. A general question for you, do you
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  Speaker 1: trust after all of these hacks? Do you trust the
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  Speaker 1: data with the health agencies?
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  Speaker 2: Not completely? But that's more I think caution and wisdom
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  Speaker 2: than just risky behavior. People don't have a lot of
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  Speaker 2: choice about this, and you know there are lots of
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  Speaker 2: points of vulnerability in the data systems in the health sector.
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  Speaker 2: But no, I don't think there's a cause to immediately
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  Speaker 2: distrust all the data.
• 0:54
  Speaker 1: Is there a difference between the private operators who seem
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  Speaker 1: to be getting and the public? When you help New Zealand,
• 1:01
  Speaker 1: did they have more robust systems?
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  Speaker 2: Some were, some weren't. There were issues. It's like a
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  Speaker 2: lot of things in our society. This has been known
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  Speaker 2: about for some time. The vulnerabilities that are not new.
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  Speaker 2: The warnings have been issued. Some people have responded to
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  Speaker 2: the warnings, some people haven't. Some have responded adequately, some haven't.
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  Speaker 2: We're finding some points of vulnerability now in the health
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  Speaker 2: system that are very concerning, but should indeed have been
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  Speaker 2: addressed much earlier, because, as I say, the knowledge that
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  Speaker 2: we had vulnerabilities is not new.
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  Speaker 1: Why do you think they haven't been fixed?
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  Speaker 2: Well, I think it's like again a lot of other
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  Speaker 2: vulnerabilities in our society. It's expensive, it can be complex,
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  Speaker 2: it's not headline grabbing stuff. So it's the sort of
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  Speaker 2: thing that people do put off, and there is no
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  Speaker 2: absolute data security assurance that you can give, so it's
• 1:54
  Speaker 2: a matter of constant vigilance. It's a matter of cost.
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  Speaker 2: And you know, people do make trade in these things,
• 2:00
  Speaker 2: particularly systems and operators that are under pressure do make tradeoffs,
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  Speaker 2: and sometimes those trade offs payoffs. Sometimes they don't, and
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  Speaker 2: we're finding too many, certainly in the health system that don't.
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  Speaker 2: So they are vulnerabilities at the point of the individual user,
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  Speaker 2: the individual company or business that they're using in, but
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  Speaker 2: across the health sector as a whole, I think there
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  Speaker 2: are issues about governance from both the Ministry of Health
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  Speaker 2: and Health New Zealand as to what level of attention
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  Speaker 2: is required of people who are spending public funds or
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  Speaker 2: providing public services, even if they may be private operators.
• 2:34
  Speaker 1: Rob appreciate that. Thank you, Rob Campbell, former health ended
• 2:37
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• 2:41
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• 2:44
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