Latest / Contractor Business Builder Podcast / From Going Bankrupt to Scaling 5 Construction Companies Beyond $5 Million
Transcript
- 0:00This is a story of how I went from being a depressed
- 0:02contractor working 80 hours a week to scaling 5 construction
- 0:06companies beyond $5,000,000. As a 41 year old living in North
- 0:09America, there was a time when I had to shut down my business.
- 0:13My revenue was doing every month was over $100,000, but in
- 0:16reality I was losing money and going into debt.
- 0:18I had worked with three different coaches, none of them
- 0:20could help me at the time and there's a point where I
- 0:22seriously questioned if this industry was even worth staying
- 0:25in. Fast forward to now, I've helped
- 0:275 construction companies scale beyond 5 million, I've helped
- 0:30generate or $11 million in profit for contractors, and most
- 0:33importantly, I've got the free time I always wanted to spend
- 0:36with my family. Basically, I've built an
- 0:38inspired life for myself that I've always wanted.
- 0:41I didn't have it easy though, and I'm going to share
- 0:43everything in this video, including the critical mistakes
- 0:46that destroyed my construction business so you can avoid them
- 0:49and save your company. You might think these lessons
- 0:52aren't for you, and this is exactly what I thought before I
- 0:55had to close my business. So with that being said, let's
- 0:58get right into it. Before scaling any company,
- 1:00before having any success, before any of this even
- 1:03happened, I was just a regular 18 year old guy living in
- 1:06Canada. I started on the tools in
- 1:08construction, did a number of different trades, ended up on
- 1:11carpentry, framing, loved being outside framing houses, got good
- 1:15at it, became a foreman, led a crew and decided I wanted to
- 1:19move out and start my own business.
- 1:21So I started off as a subcontract framer, did that for
- 1:25a number of years, got really good at it, started doing luxury
- 1:28homes and then thought I want to scale up.
- 1:30I want to be the general contractor, want to have my own
- 1:33clients not work for, you know, other home builders.
- 1:35So I moved into getting into some real estate flips and
- 1:39remodels for clients. And one thing led to another and
- 1:42I actually grew my company really quickly.
- 1:45I was able to triple revenue in one year.
- 1:48But the thing was, I was not focusing on a lot of key parts
- 1:52of my business. I didn't know what I didn't
- 1:54know. And this rapid growth actually
- 1:56led to my ultimate demise with that company.
- 1:59So first, how did I actually triple my revenue with my
- 2:02company? Actually put some time and
- 2:04effort into my marketing and I worked like crazy and got some
- 2:10luxury projects, larger projects.
- 2:12My project size kept growing and building.
- 2:15That enabled me just to keep fueling the company, hiring more
- 2:18employees, growing and scaling. You know, I thought I was
- 2:21winning, but in reality I was failing.
- 2:24I just couldn't see it and I was trapped in my business.
- 2:27Without me. It was like a House of Cards and
- 2:29everything would collapse. What I never realized was my
- 2:31business was growing on paper, but is actually just getting
- 2:35destroyed triple my revenue in 12 months.
- 2:37But I made some critical mistakes that destroyed my
- 2:39entire business. The biggest mistakes that I made
- 2:42was not understanding the financials of my business, not
- 2:45understanding what profitable actually was.
- 2:48I was not charging appropriately for all the project management
- 2:51for all my time for the pre construction that was going into
- 2:54projects and I didn't have a handle on my actual margins and
- 2:57and what I should be charging. I thought I was always charging
- 3:00at, you know, the higher end and I was making good money.
- 3:02But it became really evident very quickly that I was losing
- 3:06money and I was just taking on more debt to facilitate the
- 3:09growth of my company, which was a recipe for disaster.
- 3:13I'd also gotten involved with a lot of real estate investing.
- 3:16I was doing large projects, putting a lot of money that I
- 3:19had taken years to kind of accumulate and to turn that into
- 3:22to flip projects and, you know, rinse and repeat.
- 3:25But I just didn't have the wherewithal or the business
- 3:28knowledge or the acumen to have a good team around me as well.
- 3:32And one thing led to another and as I mentioned, the House of
- 3:35Cards that eventually fell apart.
- 3:37I knew the importance of getting outside help of of learning.
- 3:40I was constantly, you know, reading books and improving my
- 3:43personal development. I hired 3 coaches throughout the
- 3:47the time frame of that business. All of them were able to help me
- 3:50in some way, but a lot of it was kind of mindset.
- 3:52None of them had really specifically worked in
- 3:55construction. So they just didn't have that
- 3:57business knowledge specific for my company and what I needed.
- 4:01And there wasn't anything concrete besides is giving me
- 4:05advice, which was good at the time, but it didn't really build
- 4:09my business. It just gave me some direction
- 4:11and left everything up to me. So as the business started to
- 4:15fall apart, it got worse and worse.
- 4:17I, I took on loans and debt to facilitate the growth, thinking
- 4:21I just need that next project that, you know, we were landing
- 4:24large projects. So it seemed like we were
- 4:26winning. But when we sat down at the end
- 4:27of the day and realized we're behind on taxes, we're behind on
- 4:31payments, you come to that realization that you've messed
- 4:34up. You've build.
- 4:35It was such a hard time in my life.
- 4:37We ended up having to lose our house.
- 4:39We lost essentially everything that we owned.
- 4:41Starting from scratch, having to go to my family and have people
- 4:46know that essentially all of this success I had built was, I
- 4:50thought at the time for nothing. It was a very dark time in my
- 4:53life and I had to turn it around.
- 4:56There's a famous saying by Henry Ford, failure is simply the
- 4:59opportunity to begin again, this time more intelligently.
- 5:03So I wasn't able to just start over it again.
- 5:06They had to let the dust settle. But this time around, as I
- 5:09rebuilt myself, I did it with intention, with intelligence,
- 5:13and with all of that experience and a lot of lessons learned of
- 5:17what not to do after everything fell apart, I didn't let my
- 5:20vision die. I knew I still wanted to be
- 5:22successful business owner, but I had to start somewhere.
- 5:25So I applied for construction companies.
- 5:27It's it's what I knew got hired on as a project manager in a
- 5:31very large construction company doing over $100 million in
- 5:34revenue per year. And I had built some systems in
- 5:36my business and started that. I understood the importance of
- 5:39it. But working in such a large
- 5:40company that had been finetuned over decades was an eye opening
- 5:44experience as far as how their team structure is, how their
- 5:47systems operate, how refined and specific different parts of the
- 5:52business could be. And the real role of the owner
- 5:55and the general managers and all of the other personnel and
- 5:58business was, was very eye opening.
- 6:00I worked there for a while. I also worked for another
- 6:03contractor as a project manager and they had amazing systems in
- 6:08their business. So through that experience and
- 6:10and my own experience, plus all the trials and tribulations that
- 6:14I've been, I really honed in and and realized I can build an
- 6:18amazing construction business and I know all the systems.
- 6:21I know what not to do and what to do.
- 6:23I'd hired 3 coaches through my career but none of them really
- 6:25had that inside knowledge because they were too kind of
- 6:28general generic and mindset focused.
- 6:30So at this point, I'd had well over 15 years of knowledge and
- 6:35experience in the construction industry through various
- 6:37businesses before my business collapsed.
- 6:40I was already starting to coach and mentor people.
- 6:43I'd started like a mastermind group coaching sort of program
- 6:46as well as been facilitated with other people in my city who are
- 6:51starting businesses. And it opened my eyes that I had
- 6:54so much knowledge and ability to help share with them and we were
- 6:57able to help them scale up and grow their company very quickly.
- 7:01What I thought like basic type of advice and, and now that I
- 7:04knew this is how you do things, it just it was so easy to like
- 7:09see them progress coach more and more companies, specifically
- 7:12contractors, we need to refine the system, provided
- 7:15documentation, built out their software and help them scale
- 7:20beyond $5,000,000 for multiple companies.
- 7:23And it was so rewarding and assuring it for me when I can
- 7:26see things click for someone, I can walk into a business and
- 7:29say, like, yeah, your actual profit margins are this your
- 7:32your overhead is this you should not be charging this on your
- 7:34estimates. This process doesn't work for
- 7:36you. This is how you set up your
- 7:37sales process. This is how you do quality
- 7:39assurance on on project. So there's just so many little
- 7:42things to get right that it's difficult.
- 7:44But when you know the pieces and you can focus on what needs to
- 7:48be done in order create, things can happen very quickly.
- 7:51One of our clients, James, they started at a couple million,
- 7:55maybe 2 million or so. We were able to help them scale
- 7:57up well beyond 5 million. Now they're closing some quite
- 8:00large projects, doing some government projects and things
- 8:02like that. And things were just out of
- 8:04place. Like the team was great.
- 8:06They had scaled up, they had some basic systems, but really
- 8:10it was just a lot of chaos. Everything lived inside the
- 8:13owner's head did all the estimating that all the project
- 8:15management. So we were able to come in and
- 8:17create specific roles, hire people for those roles, offload
- 8:21delegate, improve profitability. They were able to double revenue
- 8:25in 1 1/2 years and and while also doubling their total
- 8:29profit, which is not an easy thing to do, but they were able
- 8:32to do that. And my other client, Rob, he
- 8:34came to us, he was in a bad spot.
- 8:36They had negative profitability, a lot of debt.
- 8:40It was one of those things where you look at and you're like, I
- 8:42don't know if this business is going to survive.
- 8:44He's pulled through, he's put in a lot of hard work.
- 8:47We've helped him with his systems, with his pricing and
- 8:49profitability. He's now pulling out 12% profit
- 8:52margins on projects and he's closed a number of new large
- 8:56home builds for this year's on his way to scale up to multiple
- 9:00millions of dollars in revenue getting to that $5,000,000 mark.
- 9:03And then another client of mine, Chevin, they had a reputable
- 9:06business had been around for decades.
- 9:08They were doing some a bunch of different types of, of
- 9:11construction projects, but typically new homes and kind of
- 9:13like track builds. They had good revenue, but
- 9:16again, they're just in business for so long that they didn't
- 9:19have any good systems. It was just sort of a reputation
- 9:22and the way they did things were able to come in within a one
- 9:24year time period. We installed systems and
- 9:27processes throughout his business.
- 9:28So he wasn't the one who hadn't needed to answer the phone.
- 9:30He only got contacted when he had to like have a qualified
- 9:33lead. We did quality assurance on
- 9:35their projects with with checklists and everything and
- 9:38they were able to start finishing projects weeks
- 9:41earlier. Normally they kind of hit the
- 9:43end of a project and they had weeks of ketchup punch list
- 9:45stuff to do. None of that happened.
- 9:47They were able to turn better profits and scale their company
- 9:51on their way to high sevens 8 figure company.
- 9:54Now all of this, we've generated over $11 million of profit for
- 9:58contractors that have joined our coaching program.
- 10:00The coaching program has almost 100% success rate.
- 10:03This is the reason why we only work with contractors.
- 10:06We're very specific with general contractors who we can help
- 10:09grow. We don't work with other
- 10:10companies. We don't work with people who we
- 10:12know aren't going to get the benefit out of our program, so
- 10:15we can't help them. We simply don't work with them,
- 10:17even if they've got a lot of money they want to invest just
- 10:19because we know the program is not right for them.
- 10:21Period. The lessons I've learned with 20
- 10:23years of experience in the industry, these lessons took me
- 10:25a lot of time, pain, and money to learn, but I've I'll reveal
- 10:29them here in just a minute. I can remember breaking down in
- 10:32my bedroom crying, thinking my world is falling apart.
- 10:36Looking back now, I can attribute that to these specific
- 10:40lessons. So the first lesson that I
- 10:41learned was bad pricing kills good businesses.
- 10:45We had a fantastic business, great people, happy clients.
- 10:48On the outside everything looked amazing.
- 10:51It looked like we were on track to build like a really one of
- 10:54the strongest building companies in our city.
- 10:57But my pricing was off. I'd grow in too fast and I did
- 11:01not have the financial controls that I need.
- 11:03So looking back, it's not that we didn't have projects and we
- 11:06had marketing out. We did decent marketing, but it
- 11:09really wasn't in the place we were always marketing and
- 11:12filling that capacity and doing work with too many different
- 11:15types of clients. We worked with investors,
- 11:17residential people, larger development companies and things
- 11:20like this. And we just took on projects,
- 11:22some government stuff too. We taken all these different
- 11:25types of projects without really knowing the financials.
- 11:27And being specific about the margins is so important.
- 11:31You need to be able to look at your financials for the past
- 11:33quarter, for the past 12 months and know how profitable I am.
- 11:38My 5% margins, 10 percent, 20%. And how does that affect my
- 11:42estimating markup? The amount you put on top of
- 11:45your your estimates. If you're marking up 20 or 25
- 11:48percent, that is not 20 or 25% margin.
- 11:50That's like a 1517% margin. If you've got 15% overhead,
- 11:54you're not making any profit at the end of the day, it's just
- 11:57the numbers don't add up. And I didn't know this at the
- 11:59time. I understand obviously the the
- 12:02more I charge, the the more profit we are.
- 12:04But I was missing a lot of things in my estimate.
- 12:06So this is the biggest lesson. Biggest take away is, is know
- 12:09your pricing and do not take jobs that don't align with your
- 12:12company. Don't sell yourself short.
- 12:14Don't take on projects just to stay busy.
- 12:16It's not worth it. And make sure your marketing,
- 12:18yeah, very high level and only taking projects that you know
- 12:21can fit your production pipeline, fit the type of
- 12:25services that you want to do, the type of clients that you
- 12:27want to work with. When you've got those things In
- 12:29Sync, you can just keep ratcheting it up and build a
- 12:31beautiful company. The second lesson I learned is
- 12:34cash flow matters more than growth.
- 12:36Just growing really fast is a recipe for disaster.
- 12:40Unless you have really good like financial controls with
- 12:43deposits, invoicing and you've always got a very tight pulse on
- 12:47your numbers, things can go off the rails really quickly.
- 12:50Because if you, when you take on a larger project, you've gotten
- 12:53a larger expenses, larger bills, larger cash fluctuations.
- 12:56And if you miscalculate that or you don't have enough money
- 12:59coming in from new projects, which is often happens beginning
- 13:02of the season, you think, oh, we're on, you know, we finally
- 13:05reached our, the point of our business where we want to be.
- 13:08We've got these five new projects.
- 13:10We're going to make, you know, millions of dollars this year.
- 13:12And then you get kind of to the end of those projects and you
- 13:15realize that they're all kind of stopping at the same time.
- 13:17You don't have new projects coming in to continue that cash
- 13:20flow. And now you are in a really
- 13:23rough spot wondering how you're going to make payroll, how are
- 13:26you gonna pay your bills? And even companies that are
- 13:28profitable, if they don't manage their cash flow property can go
- 13:32bankrupt because of that mixed mash of money coming in and
- 13:36money going out. Another lesson I learned the
- 13:39hard way is debt can hide problems in your business.
- 13:43That's why you need to be looking at your financials and
- 13:45you need to have a banking system the way that your banks
- 13:47bank accounts are allocated to ensure that you always know
- 13:51where your money is and you're setting money aside for specific
- 13:54things. Taking on debt to facilitate
- 13:55growth can feel right in the moment.
- 13:57And there's some gurus out there that say, hey, there's good debt
- 14:00and bad debt and if you can get good debt, take all the debt
- 14:03that you can get. But most business owners,
- 14:05especially contractors who are growing, you haven't lived or
- 14:08experienced a business at that size yet.
- 14:11So if you had 2,000,000 going to 5 million, realize that taking
- 14:14on debt to help get there with investing in whatever may make
- 14:19that 5 million just a more chaos, more craziness.
- 14:23And you as a business owner aren't going to have the acumen
- 14:28or the the experience, the skills to operate a business at
- 14:31the sky. So just pushing your business up
- 14:33and taking on all the projects you can.
- 14:35Can it be that House of Cards that ends up falling over?
- 14:37So be very careful with taking on debt.
- 14:39A good managed company that has good marketing, good reputation,
- 14:43you're pricing properly. You don't need debt to grow your
- 14:46business. And be very careful about taking
- 14:49on debt just because you have credit and in the old banks
- 14:52gonna offer it to you. That's last night to learn.
- 14:54The hard way is most coaches are gonna teach you mindset, not
- 14:58execution. So they are going to tell you
- 15:01how to think about things. Maybe they'll give you a bit of
- 15:04specific advice from companies that they've had, but they don't
- 15:07really teach you how to execute and give you the assets you need
- 15:11in your company. That's the difference.
- 15:14When I started coaching with clients, we developed a suite of
- 15:18documentation. We have software that we
- 15:20provide. We give everything like the
- 15:22ideas of business in a box, like a franchise type system where
- 15:26it's flexible, it's customized, it can work with any type of
- 15:29different general contractor, but you're given all of that
- 15:32when you start. So it's not just the coaching.
- 15:34The coaching is for the implementation, for the
- 15:36execution, for how to hire the right people, implement the
- 15:39right system, but the the basis, the backbone, the foundation,
- 15:42the bedrock of your business is provided for you and you build
- 15:46it. You create it, or you get us to
- 15:48do it for you. These coaches that I mentioned,
- 15:51I'm happy I did it. I overspent probably some of
- 15:53them, and I know I did on some of them.
- 15:55It's always helpful just for the accountability.
- 15:57But at the end of the day, it was the wrong choice because I
- 16:00should have gone with a coach that was specific for
- 16:03construction and specific for my business.
- 16:06I'm sure they would have spotted things in my business that these
- 16:09other coaches missed. The last big lesson I'm going to
- 16:11share with you here is systems is the only way to remove stress
- 16:15and scale properly. You'll hear out there like
- 16:18counterculture maybe. I don't even know if it's
- 16:20counterculture. I was, you know, I've been
- 16:21talking about systems before they were cool.
- 16:23There's people saying that, you know, the system's not gonna
- 16:25change it. You need, you know, the people
- 16:27is, is the big thing. And yes, your business is built
- 16:29on people. Your mindset is important.
- 16:31When I mentioned mindset about those with coaching, it's not
- 16:33that that's not important. But at the end of the day, if
- 16:35you're going to scale a business, you can't do it
- 16:38without good systems, because good systems is what's going to
- 16:41enable you to hire the right people.
- 16:43Good systems is going to enable you to have an organization
- 16:46chart with roles that you can put people in with a training
- 16:49system to find the right person, train them properly, make sure
- 16:53that they're actually effective with their job, what to do if
- 16:56they're not, how to hold them accountable.
- 16:58All of that stuff is documented and you've got the software,
- 17:01you've got the Intel, you've got the training behind it so that
- 17:04they know how to be effective. Of course, you still need a
- 17:07competent person and you need someone who's willing to be
- 17:10incorporated into the culture of of your company and actually
- 17:13gives you know what's going on. Of course you need that.
- 17:16Good systems enable good people to make great companies.
- 17:20You don't need the most amazing people.
- 17:22Yes, you want a players. There's going to be a lot of
- 17:24people in your company that aren't going to be top notch,
- 17:27amazing A players because you would never afford a full
- 17:29company of these types of people.
- 17:31You need systems and processes in your business.
- 17:33That's what's gonna give you efficiency, profitability, ease
- 17:36of mind. You're never going to be able to
- 17:38take a vacation without having good systems in place.
- 17:41Even if you bring in a general manager who's amazing, who's
- 17:44built a business, who can run everything without you, they're
- 17:47going to have a hard time and it's going to end up falling on
- 17:49you if there's not good systems and processes in place.
- 17:52So this is a must and it's something that you need to get
- 17:55into your brain, like I need to work on my business to build
- 17:59these out or find someone like us who can help you with it so
- 18:02that you can enable your people to be great.
- 18:04Because good people with good systems make great businesses
- 18:08and their their jobs are just going to be so much more
- 18:10fulfilling because they're not scratching their head wondering
- 18:12what they need to do every day. It's all there, it's fine-tuned,
- 18:15it's efficient. Everything I learned after
- 18:17scaling 5 construction companies to 5 million and helping
- 18:20contractors generate over 11,000,000 in profit took me a
- 18:24lot of hard work, time and effort.
- 18:26But in my coaching program, I work with you one-on-one.
- 18:29So you can save years of time and scale your construction
- 18:32company by building systems. But since our success rate is
- 18:35almost 100%, we don't accept everybody, do not accept
- 18:38contractors who are not willing to put in hard work on their
- 18:41business. We don't accept contractors who
- 18:42don't value systems, and we don't accept contractors who
- 18:45aren't serious about their growth.
- 18:47So if you're serious about scaling your company with
- 18:49systems, click the first link in the description below to apply
- 18:53to work with us in our coaching programs.
- 18:55And if you want to see how I scaled construction company
- 18:58beyond 5 million, then watch this next video where I break it
- 19:01down for you.