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067 - Day 3: The Most Overlooked Step in Scaling Successfully
Dr. Kevin Day joins Dr. Lona to break down one of the most overlooked but impactful systems in any office: the Day 3 conversation. As a leader known for his clarity, structure, and passion for patient experience, Dr. Kevin explains how Day 3 sets the tone for long-term retention, team harmony, and sustainable scaling. Together they discuss why Day 3 is more than a check-in—it’s a powerful opportunity to align expectations, eliminate miscommunication, and shape lasting behavior.
Key Highlights
01:35 – The Day 3 concept is introduced as the foundation for expectations and agreements that…
The skinny
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