Latest / Futureproof Founder Podcast
274 Mohan Rao - Creating Value Through Tech: How Product Leaders Drive Business Success
Is your SaaS business truly built to last—or are you growing a leaky bucket?
In this episode of SaaS Fuel, we dive deep into retention, innovation, and customer-centric scale with Mohan Rao, Chief Product & Technology Officer at Knownwell. Mohan shares battle-tested strategies for building future-proof SaaS companies by focusing on retention before acquisition, solving churn proactively, and aligning teams around customer success.
Key Takeaways
00:00 - Why retention is the real goal of product-market fit
03:00 - Welcome back to SaaS Fuel: growth ≠ scale
07:19 - Mohan Rao joins the show
11:10…
The skinny
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