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How Reilly Overhead Door Stopped Losing After-Hours Garage Door Leads
Marcus of Reilly Overhead Door in Wichita walks through how a single missed after-hours call at his kid's baseball game cost him an $800 spring job — and the simple ops playbook that plugged the leak. A candid conversation about why speed beats quality in home services and how a notebook-in-the-truck system finally hit its ceiling.
In this episode:
Marcus's origin story: nine years from a pickup bed to three techs and two vans at Reilly Overhead Door in Wichita
The 7:15pm broken-spring call that rolled to voicemail — and the 9am competitor who booked the job
Why homeowners with broken springs…
The skinny
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