Latest / Omni Talk Retail / Fast Five Shorts | A Shake Shack On A Plane Lightning Round
Transcript
- 0:00Question
- 0:00number
- 0:00one,
- 0:00Chris.
- 0:01Our
- 0:01boy
- 0:02Brian
- 0:02Nichol,
- 0:02the
- 0:03new
- 0:03Starbucks
- 0:03CEO,
- 0:04is
- 0:04now
- 0:04tackling
- 0:05wait
- 0:05times
- 0:05at
- 0:06Starbucks
- 0:06airport
- 0:07locations,
- 0:08especially
- 0:08of
- 0:09note
- 0:09today,
- 0:09one
- 0:09of
- 0:10the
- 0:10busiest
- 0:10travel
- 0:10days
- 0:11of
- 0:11the
- 0:11year.
- 0:11Chris,
- 0:12what
- 0:12is
- 0:12the
- 0:12longest
- 0:12you've
- 0:13waited
- 0:13for
- 0:14Starbucks
- 0:14at
- 0:14an
- 0:14airport?
- 0:16Oh,
- 0:16I
- 0:17remember
- 0:17this
- 0:17pretty
- 0:17vividly,
- 0:17actually.
- 0:18I
- 0:18think
- 0:18I
- 0:18was
- 0:18in.
- 0:18I
- 0:19think
- 0:19I
- 0:19was
- 0:19at
- 0:19the
- 0:19Phoenix
- 0:19airport
- 0:20last
- 0:21New
- 0:21Year's,
- 0:21like,
- 0:22around
- 0:22New
- 0:22Year's,
- 0:22and
- 0:23it
- 0:23took
- 0:2345
- 0:23minutes
- 0:24to
- 0:24get
- 0:24my
- 0:24Starbucks.
- 0:25Like,
- 0:25it
- 0:25was
- 0:25crazy.
- 0:2645
- 0:27minutes.
- 0:28Yeah.
- 0:29And
- 0:29it
- 0:30kind
- 0:30of.
- 0:30You
- 0:30kind
- 0:30of
- 0:30get
- 0:30the
- 0:30other
- 0:30thing
- 0:31I
- 0:31don't
- 0:31want.
- 0:31You
- 0:31kind
- 0:31of
- 0:31get
- 0:31no
- 0:32man's
- 0:32land
- 0:32when
- 0:32that
- 0:32happens,
- 0:33too,
- 0:33like,
- 0:33because
- 0:33you
- 0:33can't
- 0:34go
- 0:34back
- 0:34through
- 0:34the
- 0:34line
- 0:34and
- 0:35be
- 0:35like,
- 0:35cancel
- 0:35my
- 0:35order,
- 0:36because
- 0:36you've
- 0:36already
- 0:36paid
- 0:36for
- 0:37it.
- 0:37And
- 0:37it's
- 0:37no.
- 0:38So
- 0:38frustrating.
- 0:39But,
- 0:39yeah,
- 0:39I
- 0:39mean,
- 0:40I
- 0:40don't
- 0:40know
- 0:40what
- 0:40you
- 0:40do
- 0:40about
- 0:41it,
- 0:41because
- 0:41it's
- 0:41just
- 0:41that
- 0:41many
- 0:42people
- 0:42you're
- 0:42trying
- 0:42to
- 0:43serve.
- 0:43So,
- 0:43you
- 0:44know,
- 0:44it
- 0:44wasn't
- 0:44that
- 0:44big
- 0:44a
- 0:44deal.
- 0:45I'm
- 0:45captive
- 0:45in
- 0:45an
- 0:46airport,
- 0:46I
- 0:46guess,
- 0:46Ann,
- 0:47But
- 0:47I
- 0:47don't
- 0:47know.
- 0:48What's
- 0:48yours?
- 0:49I
- 0:50mean,
- 0:50yeah,
- 0:50it
- 0:50was.
- 0:51It's
- 0:51a
- 0:51long
- 0:51thing.
- 0:52I
- 0:52think
- 0:52I.
- 0:52That
- 0:53was
- 0:53the
- 0:53first
- 0:53time
- 0:53I
- 0:54ended
- 0:54up
- 0:55messaging
- 0:55Starbucks
- 0:56through
- 0:56the
- 0:57app
- 0:57and
- 0:57just
- 0:57being
- 0:57like,
- 0:58I
- 0:58paid
- 0:58for
- 0:58this
- 0:58order.
- 0:59I've
- 0:59been
- 0:59waiting
- 0:59for
- 1:00half
- 1:01an
- 1:01hour,
- 1:01and
- 1:01I
- 1:01have
- 1:01to
- 1:02get
- 1:02on
- 1:02a
- 1:02flight,
- 1:02like.
- 1:03But.
- 1:03And
- 1:03they.
- 1:04They
- 1:04resolved
- 1:04it
- 1:04quickly.
- 1:05But
- 1:05it's
- 1:06definitely
- 1:06an
- 1:06issue.
- 1:07Definitely
- 1:07an
- 1:07issue,
- 1:07especially
- 1:08at
- 1:08the
- 1:08airport
- 1:08locations.
- 1:10That's
- 1:10good
- 1:10to
- 1:10know.
- 1:10I
- 1:10never
- 1:11thought
- 1:11about
- 1:11doing
- 1:11that.
- 1:11All
- 1:12right,
- 1:12second
- 1:12one.
- 1:12Krispy
- 1:13Kreme
- 1:13launch.
- 1:13A
- 1:13new
- 1:14Grinch
- 1:14donut
- 1:15made
- 1:15with
- 1:15an
- 1:16unglazed
- 1:16donut
- 1:17base
- 1:17that
- 1:17is
- 1:17filled
- 1:17with
- 1:18coal,
- 1:19AKA
- 1:20cookies
- 1:20and
- 1:20cream
- 1:21filling,
- 1:21then
- 1:22dipped
- 1:22in
- 1:23green
- 1:24Grinch
- 1:24green
- 1:25icing
- 1:25with
- 1:26the
- 1:26lines
- 1:26of
- 1:26chocolate
- 1:27frosting
- 1:28piped
- 1:29on
- 1:29top
- 1:29to
- 1:29form
- 1:30the
- 1:30character's
- 1:31face,
- 1:31complete
- 1:32with
- 1:32a,
- 1:32quote,
- 1:32smirky
- 1:33grin
- 1:34and
- 1:34buttercream
- 1:35hair.
- 1:35End
- 1:36quote.
- 1:36What
- 1:36was
- 1:36your
- 1:37favorite
- 1:38Dr.
- 1:38Seuss
- 1:38book
- 1:39growing
- 1:39up,
- 1:39Ann?
- 1:40Oh,
- 1:40all
- 1:41the
- 1:41places
- 1:41you'll
- 1:41go.
- 1:42My.
- 1:43My
- 1:43grandma,
- 1:43who
- 1:43I
- 1:44was
- 1:44very
- 1:44close
- 1:44to,
- 1:45gave
- 1:45me
- 1:46a
- 1:46copy
- 1:46of
- 1:46that
- 1:47book
- 1:47and
- 1:47wrote
- 1:47inside
- 1:48of
- 1:48it.
- 1:48And
- 1:48it's
- 1:49probably
- 1:49one
- 1:49of
- 1:49my
- 1:49most
- 1:50treasured
- 1:50possessions
- 1:50that
- 1:51I
- 1:51own
- 1:51right
- 1:51now.
- 1:51So,
- 1:52yes,
- 1:52that's
- 1:53my
- 1:53favorite.
- 1:53And
- 1:54the
- 1:54Grinch
- 1:54is
- 1:54fun,
- 1:54too.
- 1:55But,
- 1:55yeah,
- 1:56the
- 1:56podcast
- 1:56makes
- 1:57you
- 1:57feel
- 1:57a
- 1:57little
- 1:57happier
- 1:58each
- 1:58week,
- 1:58too.
- 1:58And
- 1:58thank
- 1:59you
- 1:59for
- 1:59that.
- 1:59Thank
- 2:00you
- 2:00for
- 2:00that.
- 2:01All
- 2:01right,
- 2:01Chris.
- 2:02Next
- 2:02week,
- 2:02Delta
- 2:03will
- 2:03start
- 2:03serving
- 2:04Shake
- 2:04Shack
- 2:05burgers
- 2:05on
- 2:05flights
- 2:06out
- 2:06of
- 2:06Boston,
- 2:07with
- 2:07plans
- 2:07to
- 2:08roll
- 2:08it
- 2:08out
- 2:08to
- 2:08the
- 2:08rest
- 2:08of
- 2:09the
- 2:09US
- 2:09not
- 2:09so
- 2:10Long
- 2:10afterward.
- 2:11Are
- 2:11you
- 2:11pro
- 2:11or
- 2:12con
- 2:12Shake
- 2:13Shack
- 2:13being
- 2:13served
- 2:13to
- 2:14every
- 2:14person
- 2:14sitting
- 2:15within
- 2:15inches
- 2:15of
- 2:16you
- 2:16on
- 2:16your
- 2:16next
- 2:17Delta
- 2:17flight?
- 2:19Oh
- 2:19my
- 2:19God.
- 2:19I'm
- 2:20decidedly
- 2:20caught
- 2:21on
- 2:21this.
- 2:21I
- 2:21think
- 2:21this
- 2:21is
- 2:22a
- 2:22terrible
- 2:22move
- 2:22by
- 2:23Shake
- 2:23Shack.
- 2:23Why
- 2:24would
- 2:24you
- 2:24want
- 2:24your
- 2:24potential
- 2:25first
- 2:25introduction
- 2:26to
- 2:26your
- 2:26brand
- 2:26BV
- 2:27airplane
- 2:27service?
- 2:28Seems
- 2:28like
- 2:28a
- 2:29good.
- 2:30Right?
- 2:30It's
- 2:30not
- 2:31going
- 2:31to
- 2:31be
- 2:31good.
- 2:32It
- 2:32seems
- 2:33like
- 2:33a
- 2:33move
- 2:33with
- 2:34only
- 2:34downside
- 2:34to
- 2:35me.
- 2:35And
- 2:35the
- 2:35other
- 2:35thing
- 2:35it
- 2:35makes
- 2:36me
- 2:36think
- 2:36of
- 2:36too,
- 2:36Ann,
- 2:37is
- 2:37I
- 2:37guess
- 2:37you
- 2:37could
- 2:37say
- 2:38that
- 2:38I've
- 2:38had
- 2:38it
- 2:39with
- 2:39these
- 2:39mother
- 2:39effing
- 2:40Shake
- 2:40Shacks
- 2:40on
- 2:41this
- 2:41plane.
- 2:42You
- 2:42know,
- 2:42like
- 2:42that's.
- 2:43I've
- 2:43had
- 2:43it
- 2:43with
- 2:43these
- 2:44most
- 2:44freaking
- 2:44Shake
- 2:45Shacks
- 2:45on
- 2:45this
- 2:45plane.
- 2:46Oh,
- 2:46yeah.
- 2:46Oh,
- 2:46yeah.
- 2:49All
- 2:49right.
- 2:50Yeah.
- 2:51All
- 2:52right.
- 2:52Build
- 2:52a
- 2:52Bear
- 2:53and
- 2:53KFC
- 2:53have
- 2:53collaborated
- 2:54on
- 2:54a
- 2:54new
- 2:54collection
- 2:55that
- 2:55includes
- 2:55a
- 2:55beer
- 2:56in
- 2:56a
- 2:56KFC
- 2:57bucket.
- 2:57A
- 2:58bear?
- 2:58A
- 2:59bear.
- 2:59Not
- 2:59a
- 2:59beer.
- 3:00A
- 3:00bear.
- 3:00A
- 3:00beer.
- 3:00Yes,
- 3:01I
- 3:01would
- 3:02definitely
- 3:02have
- 3:02a
- 3:02beer
- 3:02in
- 3:02a
- 3:02KFC
- 3:03bucket.
- 3:03Hell
- 3:04yeah.
- 3:05More
- 3:05than
- 3:05one.
- 3:06All
- 3:06right.
- 3:07A
- 3:07bear
- 3:07in
- 3:07a
- 3:08KFC
- 3:08bucket.
- 3:09Were
- 3:09you
- 3:09to
- 3:09eat
- 3:10at
- 3:10kfc,
- 3:12would
- 3:12you
- 3:13order
- 3:13your
- 3:13chicken
- 3:14Extra
- 3:14Crispy
- 3:15or
- 3:16Original
- 3:16Recipe?
- 3:17You
- 3:18have
- 3:18to
- 3:18pick
- 3:18one.
- 3:19Okay.
- 3:19I
- 3:20have
- 3:20never
- 3:20been
- 3:20to
- 3:21kfc,
- 3:22so
- 3:23I
- 3:24would
- 3:24probably
- 3:25pick
- 3:25Original
- 3:25Recipe
- 3:26because
- 3:26I
- 3:26feel
- 3:26like
- 3:26you
- 3:27don't
- 3:27mess
- 3:27with
- 3:27a
- 3:27good
- 3:27thing.
- 3:28Right?
- 3:28Like
- 3:28that's
- 3:28what
- 3:28they're
- 3:28known
- 3:29for.
- 3:29Although,
- 3:30like,
- 3:30normally
- 3:30I
- 3:31would
- 3:31tend
- 3:31to
- 3:31go
- 3:31towards
- 3:32extra
- 3:32crispy,
- 3:33but
- 3:33I
- 3:33think
- 3:33I
- 3:33would
- 3:33have
- 3:34to
- 3:34try
- 3:34Original
- 3:35Recipe
- 3:35first.
- 3:37Yes,
- 3:37yes.
- 3:37Shout
- 3:38out
- 3:38to
- 3:38my
- 3:38long
- 3:38dead
- 3:38father,
- 3:39Chuck
- 3:39Walton.
- 3:40Like,
- 3:40he
- 3:40was
- 3:40a
- 3:40hardcore
- 3:41Original
- 3:41recipe
- 3:42fan.
- 3:42He
- 3:42used
- 3:42to
- 3:42eat
- 3:42there
- 3:42two
- 3:43times
- 3:43a
- 3:43week.
- 3:44Not
- 3:44why
- 3:44he
- 3:45passed
- 3:45away,
- 3:46but,
- 3:46you
- 3:46know,
- 3:47probably,
- 3:47probably
- 3:47wasn't
- 3:48long
- 3:48for
- 3:48the
- 3:48road
- 3:48given
- 3:49his
- 3:49health
- 3:49habits.
- 3:49But
- 3:51yeah,
- 3:51no,
- 3:51he'd
- 3:51go,
- 3:52he
- 3:52would,
- 3:52he
- 3:52would
- 3:53salute
- 3:54you.
- 3:54And
- 3:54for
- 3:54your
- 3:54choice,
- 3:55I
- 3:55can't
- 3:55believe.
- 3:55What
- 3:55would
- 3:55you
- 3:56pick?
- 3:56A
- 3:56KFC.
- 3:56What
- 3:57would
- 3:57you.
- 3:57Recipe
- 3:58100.
- 3:58100.
- 3:59Okay.
- 3:59What
- 4:00is
- 4:00extra
- 4:00Crispy?
- 4:01Just
- 4:01like,
- 4:01like
- 4:02I
- 4:02worry
- 4:02about
- 4:02it
- 4:03getting
- 4:03like
- 4:03burnt
- 4:04or
- 4:04like
- 4:04too
- 4:04crunchy.
- 4:05Is
- 4:06that
- 4:06the
- 4:06case?
- 4:06No,
- 4:06Extra
- 4:06crispy
- 4:07is
- 4:07like,
- 4:07like,
- 4:07you
- 4:07know,
- 4:08like
- 4:08you
- 4:08get
- 4:08at
- 4:08like
- 4:09the
- 4:09supermarket
- 4:09in
- 4:10like
- 4:10in
- 4:10like,
- 4:11you
- 4:11know,
- 4:11like
- 4:11if
- 4:11you
- 4:11get
- 4:12like
- 4:12fried
- 4:12chicken
- 4:12at
- 4:12the
- 4:12supermarket,
- 4:13it's
- 4:13like
- 4:13that,
- 4:14it's
- 4:14like
- 4:14that
- 4:14kind
- 4:14of
- 4:14thing.
- 4:16But
- 4:16Original
- 4:16Recipe
- 4:17is
- 4:17like
- 4:17a
- 4:17very
- 4:18definitive
- 4:19texture.
- 4:19It's
- 4:19what,
- 4:20it's
- 4:20what,
- 4:20you
- 4:20know,
- 4:20KFC
- 4:21was
- 4:21originally
- 4:21known
- 4:21for.
- 4:22So.
- 4:22All
- 4:22right.
- 4:22Yeah,
- 4:23well,
- 4:23yeah,
- 4:23I'm
- 4:23going
- 4:23with
- 4:23the
- 4:24original
- 4:24recipe.
- 4:24You
- 4:25gotta
- 4:25try
- 4:25it
- 4:25out.
- 4:25You
- 4:25gotta
- 4:25go
- 4:26to
- 4:26kfc.
- 4:26The
- 4:26kids
- 4:26will
- 4:27like
- 4:27it.
- 4:27You
- 4:27know,
- 4:27give
- 4:27it
- 4:27a
- 4:28try.
- 4:28I
- 4:29love
- 4:29Popeyes
- 4:30too
- 4:30much.
- 4:30Like,
- 4:31why?
- 4:31Again,
- 4:32like,
- 4:32Popeyes
- 4:33is
- 4:33so
- 4:33good.
- 4:34Chris,
- 4:34have
- 4:34you
- 4:34been
- 4:34to
- 4:34Popeye's?
- 4:35I've
- 4:35never
- 4:35been
- 4:35to
- 4:35Popeyes.
- 4:36No,
- 4:36I.
- 4:37You're
- 4:37gonna
- 4:38change
- 4:38your
- 4:38ways,
- 4:39man.
- 4:39Chick
- 4:39fil
- 4:39a
- 4:40kfc.
- 4:40They're
- 4:40gonna
- 4:40be
- 4:41out
- 4:41the
- 4:41window.
- 4:42Popeyes.
- 4:43But
- 4:43you
- 4:43should
- 4:43still
- 4:44try
- 4:44it.
- 4:44You
- 4:44should
- 4:44still
- 4:45see
- 4:45if
- 4:45it's
- 4:45good.
- 4:45You
- 4:46know,
- 4:46like,
- 4:46variety
- 4:47is
- 4:47the
- 4:47spice
- 4:47of
- 4:47life.
- 4:48Okay,
- 4:48okay.
- 4:49Where
- 4:49is.
- 4:50I
- 4:50don't
- 4:50even
- 4:50know
- 4:50where
- 4:50there
- 4:50is
- 4:51a
- 4:51KFC
- 4:51by
- 4:52us.
- 4:52Is
- 4:52there
- 4:52actually.
- 4:53That's
- 4:53actually
- 4:53a
- 4:53really
- 4:53good
- 4:54point.
- 4:54There
- 4:54is
- 4:54not
- 4:54one
- 4:54close
- 4:55to
- 4:55us
- 4:55at
- 4:55all.
- 4:56How
- 4:56does
- 4:56one
- 4:56try
- 4:57kfc?
- 4:58We'll
- 4:58see.
- 4:59Yeah,
- 4:59I
- 4:59don't
- 4:59know.
- 5:00I
- 5:00don't
- 5:00know.
- 5:00In
- 5:00your
- 5:00travels
- 5:01and
- 5:01in
- 5:01your
- 5:01travels,
- 5:02eat
- 5:02some
- 5:02fried
- 5:03chicken.