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Rocky Mount Utility Billing Mess | Durham News
Rocky Mount, North Carolina, faced a billing storm when residents received two utility bills in one month—causing panic over overcharges. The city blamed delays in meter readings and billing, not fraud. A state audit cleared the city of improper billing but exposed a bigger issue: two City Council members racked up over $30,000 in unpaid bills while still enjoying city services. The auditor recommended tighter billing controls, automation, and synchronized metering schedules to prevent future confusion. City officials acknowledged the frustration but affirmed no systemic overbilling occurred…
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