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Transcript

CAR TALK · One on One With a Professional

• 0:09
  Speaker 1: Good morning, good morning, good morning. Welcome, welcome, welcome. It
• 0:12
  Speaker 1: is time now for car talk with the just Toyota folks.
• 0:16
  Speaker 1: We've got mister Dundyes Brad in here today. He brought
• 0:19
  Speaker 1: a friend.
• 0:20
  Speaker 2: Good morning Tom, Hey Jason, how are you.
• 0:23
  Speaker 3: Good morning Tom, Good.
• 0:25
  Speaker 2: Morning friends out there. Thank you for joining us this morning.
• 0:28
  Speaker 2: We're so glad you're with us. As I say, every week,
• 0:30
  Speaker 2: it seems like in the springtime, what a difference a week.
• 0:33
  Speaker 2: Make nice and brisk this morning, and uh, pretty sunny,
• 0:39
  Speaker 2: had some rain and cleaned off the cars. Now mine's
• 0:42
  Speaker 2: a little dust. He needs another bath. It's uh, it
• 0:46
  Speaker 2: is that time of year. And Detail has been very busy.
• 0:49
  Speaker 2: They had a big month last month, cleaning cars several times.
• 0:52
  Speaker 2: And the snow.
• 0:54
  Speaker 3: I think mine is due for a good detail. That is,
• 0:58
  Speaker 3: you know, that's one of the things that we don't
• 0:59
  Speaker 3: talk about nearly enough on the show. Here Bred is
• 1:02
  Speaker 3: his Dungeons Detail.
• 1:03
  Speaker 2: And you do a great job. They're really great, great guys.
• 1:07
  Speaker 2: And they're down there at the Dungeons Truck Ranch on
• 1:10
  Speaker 2: Price Road and Highway seventy five, and John and the
• 1:13
  Speaker 2: team clean all our cars and they'll do clean your.
• 1:17
  Speaker 3: Car if you need it. It definitely needs it.
• 1:21
  Speaker 2: Yeah, we've had, we've got getting ready for the time change.
• 1:25
  Speaker 2: It's almost daylight savings time. You don't get me going on.
• 1:29
  Speaker 3: How do you feel about daylight savings time? They're brand
• 1:31
  Speaker 3: I don't.
• 1:31
  Speaker 2: Really like people who mess with when I get up
• 1:33
  Speaker 2: in the morning.
• 1:34
  Speaker 1: No, that's if you didn't ask him to mess with it.
• 1:38
  Speaker 2: You don't want to be messed with.
• 1:40
  Speaker 3: Hey, okay, so do we do we stay on?
• 1:43
  Speaker 2: I would rather stay on the standard time, okay, would
• 1:45
  Speaker 2: be my choice. If I have actually gave me asked
• 1:50
  Speaker 2: my opinion, I would be glad to answer.
• 1:52
  Speaker 3: I would rather stay on one time or and if you're.
• 1:55
  Speaker 2: Gonna do it, go back to the old time, make
• 1:58
  Speaker 2: it shorter again. But I do get up before sunrise
• 2:03
  Speaker 2: most of the year, and I appreciate the time when
• 2:05
  Speaker 2: there is a chance to see the sunlight early in
• 2:08
  Speaker 2: the morning because once he gets in the office, and yeah,
• 2:11
  Speaker 2: there's you know, we all have our differences.
• 2:14
  Speaker 3: Well, I'm talking to two people here who get up
• 2:17
  Speaker 3: very very early early o'clock for both of you. So, yeah,
• 2:21
  Speaker 3: it is time change. It is that, all right.
• 2:24
  Speaker 2: But here spring break coming to it's a busy time
• 2:27
  Speaker 2: of year with all the weather changes and it's busy
• 2:30
  Speaker 2: in the car business. We've got a lot of it's
• 2:32
  Speaker 2: truck time at Toyota. We've got great deals on Tacomas
• 2:36
  Speaker 2: and tundras and great great sancing. Yeah great as long
• 2:41
  Speaker 2: as zero percent on tundra. But you know it doesn't
• 2:44
  Speaker 2: stop there. We've got two nine, three, nine, and four
• 2:47
  Speaker 2: nine on almost every Toyota available now up to sixty months,
• 2:50
  Speaker 2: sometimes seventy two months. Really great interest rates, great leases,
• 2:55
  Speaker 2: lots of good inventory coming. We got another round of
• 3:00
  Speaker 2: into Tory that became visible this morning. There's Toyota works
• 3:04
  Speaker 2: in a very sophisticated allocation system where you know, the
• 3:09
  Speaker 2: truth is, in our entire region over five states, something
• 3:13
  Speaker 2: on the order of ninety percent of the cars are
• 3:15
  Speaker 2: sold every month, so they're turning over very quickly. And
• 3:19
  Speaker 2: so right now we've got about forty in the pipeline
• 3:23
  Speaker 2: and about twelve on the ground. And you know that's
• 3:27
  Speaker 2: often how it is. There's just more visible and we
• 3:30
  Speaker 2: get these allocations twice a month. We earn them based
• 3:33
  Speaker 2: on a snapshot they take of what we've sold over
• 3:37
  Speaker 2: the last Right now they're shifting it to sixty days,
• 3:40
  Speaker 2: so it's a it's a formula of how you earn
• 3:43
  Speaker 2: the vehicles, and that's kind of rubber against I. On
• 3:48
  Speaker 2: that last day of the month of February, we had
• 3:52
  Speaker 2: a Siena come in, which is a great Toyota van,
• 3:55
  Speaker 2: and you know, but it's been kind of hard to
• 3:57
  Speaker 2: get over the last few years.
• 3:58
  Speaker 3: They just start making a lot, they can't make enough.
• 4:01
  Speaker 2: And we had a Sienna come in and it was
• 4:05
  Speaker 2: actually had been reserved in the pipeline by someone and
• 4:09
  Speaker 2: we had a couple but it hit our inventory for
• 4:12
  Speaker 2: a couple of days, so it was visible on the
• 4:13
  Speaker 2: website and we had some folks come.
• 4:15
  Speaker 3: In to look at it, least three different couples who
• 4:19
  Speaker 3: came to look at a purchased band.
• 4:21
  Speaker 2: That got me to looking at Sienna out there in
• 4:24
  Speaker 2: the region. And so I can look at all of
• 4:27
  Speaker 2: the inventory of every Toyota dealer and across the five
• 4:31
  Speaker 2: States and what they're selling, and it was amazing how
• 4:34
  Speaker 2: everybody was in the same situation. You even the big
• 4:38
  Speaker 2: dealers in Tulsa, they'd sold I think Jim Norton had
• 4:41
  Speaker 2: sold eighteen Sienna's in the month, but they were out too,
• 4:44
  Speaker 2: and you know, so it was It's kind of one
• 4:47
  Speaker 2: of these things where no matter how big you are,
• 4:49
  Speaker 2: small you're you're you're in the same boat, and trying
• 4:52
  Speaker 2: to earn the toyotas definitely a supplying demand kind of thing.
• 4:57
  Speaker 2: We truly are on the smaller end of that. So
• 4:59
  Speaker 2: sometimes it looks like we don't have the cars, but
• 5:02
  Speaker 2: we can get them. I think last month we did
• 5:06
  Speaker 2: I think about twenty dealer trades, and you know, so
• 5:09
  Speaker 2: the inventory is constantly moving around and some of that
• 5:13
  Speaker 2: trades we did to help our trade partners, and the
• 5:15
  Speaker 2: other stuff we did to get inventory in here for
• 5:18
  Speaker 2: our customers. So just because it's not on our a lot,
• 5:22
  Speaker 2: you know, I think we are proud to be truly
• 5:24
  Speaker 2: a family owned business and you know, and don't really
• 5:28
  Speaker 2: look to be the biggest Toyota dealer around. You know,
• 5:31
  Speaker 2: there's big dealers out there that you know, some Toyota
• 5:34
  Speaker 2: dealers in our region. Some of them are selling three
• 5:36
  Speaker 2: four hundred new vehicles a month, and that's just not
• 5:41
  Speaker 2: what we do in Bartlesville. We would always be a
• 5:43
  Speaker 2: little bit smaller than some, but we definitely want to
• 5:47
  Speaker 2: earn your business. We've got our great sales team are great,
• 5:51
  Speaker 2: simple prices noncommissioned sales professionals with the upfront pricing, no
• 5:56
  Speaker 2: hitting fees or add ons we've got. I mentioned then
• 6:00
  Speaker 2: interest rate competitive, but it goes beyond that. We we
• 6:04
  Speaker 2: typically don't mark up interest rates. This is something that
• 6:07
  Speaker 2: I was really unique about how we work. And you know,
• 6:10
  Speaker 2: this is a common practice in the industry has been
• 6:15
  Speaker 2: where essentially we're reselling interest rates and but we set
• 6:19
  Speaker 2: we passed through the rate the bank gives to us
• 6:21
  Speaker 2: to you. We take what they call the flat which
• 6:23
  Speaker 2: is a is a smaller fee they pay uh, and
• 6:27
  Speaker 2: we just go from there. And that allows you to
• 6:29
  Speaker 2: get a very competitive rate from us, or to shop
• 6:32
  Speaker 2: rates a little bit better.
• 6:34
  Speaker 1: Uh.
• 6:34
  Speaker 2: We a lot of people come in knowing where they
• 6:37
  Speaker 2: can get on their interest rate from their bank, and
• 6:40
  Speaker 2: this allows us often to beat it and get and
• 6:43
  Speaker 2: uh and make it makes us very competitive if you're
• 6:47
  Speaker 2: looking to get a good loan. And I know interest
• 6:49
  Speaker 2: rates are a big issue with people on affordability of
• 6:53
  Speaker 2: vehicles these days. You know, the big news this week
• 6:56
  Speaker 2: on that front is around the tariffs. Tariffs which are
• 7:01
  Speaker 2: not happening. Well, it's kind of hard to say. Some
• 7:04
  Speaker 2: are I think they what I heard this morning. The
• 7:08
  Speaker 2: nuanced version of it is the automobiles, they've they've they've
• 7:12
  Speaker 2: set it aside for the cars themselves, but some parts
• 7:15
  Speaker 2: and things might still have some there are parts, and
• 7:19
  Speaker 2: so I think some of that's still to be worked
• 7:21
  Speaker 2: worked out, as with a lot of this, and so
• 7:25
  Speaker 2: I think that right now we're all still in that
• 7:27
  Speaker 2: uncertainty phase where we don't really know how it's going
• 7:30
  Speaker 2: to impact pricing. There's been a whole bunch of research
• 7:34
  Speaker 2: and press done on it. You know, I've seen everything
• 7:37
  Speaker 2: from three thousand to twelve thousand dollars a vehicle and
• 7:40
  Speaker 2: increased prices on new vehicles really depending on the type
• 7:44
  Speaker 2: of vehicle, different types of vehicles to have more parts
• 7:49
  Speaker 2: that are sourced in different places, different manufacturers. The really
• 7:53
  Speaker 2: complex thing and automobiles is you know, a lot of
• 7:56
  Speaker 2: times you know, for we have a brand new Forerunner
• 8:00
  Speaker 2: mentioned that just hit. We got our first one a
• 8:03
  Speaker 2: few weeks ago, four x two. And we just got
• 8:06
  Speaker 2: a four x four t r D Sport uh in
• 8:09
  Speaker 2: red beautiful. Uh, you definitely want to come check that out.
• 8:13
  Speaker 2: But uh, that vehicle started in planning about five years ago,
• 8:18
  Speaker 2: and you know, getting all the design Manu engineering and
• 8:23
  Speaker 2: then parts. You know, they have to line up all
• 8:27
  Speaker 2: the parts being manufactured and ready to go at the
• 8:30
  Speaker 2: time you want to start building the vehicles, and then
• 8:33
  Speaker 2: you ship them to the dealers and on and so
• 8:36
  Speaker 2: on and so forth. And you know, I think Toyota,
• 8:39
  Speaker 2: I'm proud to say Toys invested a whole lot of
• 8:41
  Speaker 2: manufacturing in North America. All the cameras are made in Kentucky.
• 8:46
  Speaker 2: The Tundras and Tacoma were made and in uh San Antonio.
• 8:51
  Speaker 2: Somea Coma production has been moved to Mexico, though, so
• 8:54
  Speaker 2: and some Wrap four productions then moved to Canada. So
• 8:58
  Speaker 2: these are really international systems. And of course they've been
• 9:04
  Speaker 2: working under the old system, which was set up in
• 9:07
  Speaker 2: the last time mister Trump was president, and you know,
• 9:11
  Speaker 2: and so it's you know, whether you agree with it
• 9:15
  Speaker 2: or not, it is the kind of the lay of
• 9:17
  Speaker 2: the land. And they've all adjusted to that. And it
• 9:19
  Speaker 2: takes time for them to adjust how they're going to
• 9:22
  Speaker 2: build the vehicles and where they're going to get the parts.
• 9:25
  Speaker 2: Uh So, it's it's hard to know what the end
• 9:28
  Speaker 2: it's going to be there. I do think, you know,
• 9:30
  Speaker 2: when you get right down to it the cars they
• 9:33
  Speaker 2: haven't got up in price yet. There's uncertainty on when
• 9:37
  Speaker 2: or if they will and how much you know, you
• 9:39
  Speaker 2: may It may make sense if you want, if you're
• 9:41
  Speaker 2: looking at buying a card to go ahead, ye now
• 9:46
  Speaker 2: the time. It could potentially lead to two more inflation
• 9:51
  Speaker 2: and used car values. Right, So if a new car
• 9:54
  Speaker 2: goes up in price, the used car, the use car
• 9:57
  Speaker 2: value also because I'll be more demand for US vehicles
• 10:02
  Speaker 2: in certain segments and price ranges, and and that just
• 10:06
  Speaker 2: kind of put demand some buying demand always, it's what
• 10:08
  Speaker 2: it really affects that that you typically affects pricing unless
• 10:12
  Speaker 2: you have things like tariffs and stuff. I've been watching
• 10:15
  Speaker 2: your mind go here. Usually try to get up early.
• 10:20
  Speaker 3: I know, I.
• 10:22
  Speaker 2: Do prepare for you. So every week I have about
• 10:25
  Speaker 2: fifty pages here. We were out of We ran out
• 10:28
  Speaker 2: of paper this week. That's true.
• 10:32
  Speaker 3: Now that we've covered uncertain you know, there are some
• 10:35
  Speaker 3: things we're pretty certain of, Tom, Yeah, And one of
• 10:39
  Speaker 3: those things is that we've got some great service specials
• 10:42
  Speaker 3: going on right now.
• 10:43
  Speaker 2: It done just.
• 10:44
  Speaker 3: Toyota and uh, you know, we we love selling cars,
• 10:50
  Speaker 3: that's kind of what we do. But we also love
• 10:53
  Speaker 3: taking care of cars at Dungees Toyota and we work
• 10:56
  Speaker 3: on all makes, all models, and a great group of people.
• 11:01
  Speaker 3: Right now, Angela has her Angela's Favorite special which is
• 11:09
  Speaker 3: on our website.
• 11:10
  Speaker 2: It is.
• 11:12
  Speaker 3: One of those specials where the more you spend, the
• 11:15
  Speaker 3: more you save. We also have a great fifteen dollars
• 11:21
  Speaker 3: off coupon on changing all your fluids. And this is
• 11:24
  Speaker 3: a good time of the year, you know, especially after.
• 11:29
  Speaker 2: Ready for spring break, you want to definitely want to
• 11:32
  Speaker 2: look at that to make sure all the tires are
• 11:35
  Speaker 2: our ride breaks, tires, your battery, all of that right
• 11:38
  Speaker 2: now is a.
• 11:39
  Speaker 3: Great time to look at.
• 11:40
  Speaker 2: And great deals on the website as you mentioned, and
• 11:44
  Speaker 2: easy to find dungeons Toyota dot com yep, and there's
• 11:49
  Speaker 2: great deals on vehicles there too. I know I mentioned
• 11:52
  Speaker 2: some before on the interest rate front, but on the
• 11:55
  Speaker 2: leases too. I noticed a couple of really great deals
• 11:59
  Speaker 2: on things that we have available right now on the
• 12:02
  Speaker 2: ground and can make great deals on a couple of cameras,
• 12:05
  Speaker 2: uh those right now there are releases on camera as
• 12:08
  Speaker 2: well as two ninety nine a month for thirty six
• 12:11
  Speaker 2: months at almost the same price for a Tacoma. This
• 12:15
  Speaker 2: just was my mind a Coma at two sixty nine
• 12:17
  Speaker 2: a month as a four x two, But that's just
• 12:21
  Speaker 2: a great value. That is to drive a Tacoma for
• 12:24
  Speaker 2: three years at under two hundred and seventy dollars a month,
• 12:29
  Speaker 2: that's that's just incredible. And another thing tweeted does that
• 12:33
  Speaker 2: A lot of times people think, well, I don't want
• 12:35
  Speaker 2: to finance a car. I'll just spend my cash and
• 12:39
  Speaker 2: you know I've got some money.
• 12:41
  Speaker 3: The one pay lease, the one pay lease.
• 12:43
  Speaker 2: That's what I was thinking of. These are are when
• 12:45
  Speaker 2: you are buying essentially maybe twenty four months of a
• 12:48
  Speaker 2: vehicle and you're going to drive twelve thousand miles a year,
• 12:52
  Speaker 2: you don't at that point you're going to want a
• 12:54
  Speaker 2: new vehicle. A lot of times if you finance that
• 12:57
  Speaker 2: car over a sixty months or seventy two months, after
• 13:00
  Speaker 2: a couple of years, you're still gonna not have a
• 13:03
  Speaker 2: lot of it a lot equity build up. With this,
• 13:06
  Speaker 2: you can you can pay ten thousand, seven hundred and
• 13:09
  Speaker 2: seventy nine dollars on that Tacoma SR five double calv
• 13:13
  Speaker 2: four by two and drive it for two years twenty
• 13:16
  Speaker 2: four thousand miles for under eleven thousand dollars.
• 13:21
  Speaker 3: That is pretty amazing.
• 13:22
  Speaker 2: So that's that's that doesn't include your TTNL. But you
• 13:28
  Speaker 2: know with with the Toyota maintenance too e they're going
• 13:32
  Speaker 2: to do your oil changes, your tire rotations for that
• 13:36
  Speaker 2: whole time. It's going to be true. Worry for you
• 13:39
  Speaker 2: driving ye for an investment of just ten thousand dollars.
• 13:43
  Speaker 2: So you take the other that's a vehicle that has
• 13:47
  Speaker 2: a The net capitalized value on the lease is thirty
• 13:52
  Speaker 2: seven eight thirty three. So you can take your twenty
• 13:56
  Speaker 2: seven thousand dollars that you didn't spend on cash and
• 14:00
  Speaker 2: put it invested in something and in two years you're
• 14:04
  Speaker 2: bound to have more that that is amazing.
• 14:07
  Speaker 3: You would be you're aheadsing so you're you have equity.
• 14:13
  Speaker 2: It's a great way to buy a vehicle, especially if
• 14:15
  Speaker 2: you have predictable miles and you and and you're going
• 14:19
  Speaker 2: to be wanting to and don't typically keep a car
• 14:22
  Speaker 2: for fifteen years. You know a lot of people do
• 14:25
  Speaker 2: drive them, especially Toyotas. I don't I never discourage anyone
• 14:29
  Speaker 2: from from driving, buying and keeping a Toyota. It is
• 14:34
  Speaker 2: that would be wrong because they do last it seems
• 14:36
  Speaker 2: like forever. We've got great uh you know, we got
• 14:41
  Speaker 2: to purchased a three over three hundred thousand miles little
• 14:45
  Speaker 2: yards this last week or so. It's just got a
• 14:49
  Speaker 2: lot of life left in it. I think keep going.
• 14:53
  Speaker 3: They really do that. That is uh, you know, that's
• 14:58
  Speaker 3: part of the reason that we are Dungeons Toyota is
• 15:03
  Speaker 3: the reliability of the product.
• 15:05
  Speaker 2: And we're starting to stock a lot more used Toyotas
• 15:09
  Speaker 2: right now. We've got a great selection of used Toyotas.
• 15:11
  Speaker 2: But I mentioned we're always looking to buy them. We're
• 15:14
  Speaker 2: a Kelly Bluebook instant cash offer buying center, so we
• 15:19
  Speaker 2: we actually look at cars from all over the entire
• 15:21
  Speaker 2: of the region. We're constantly looking at cars. We really do.
• 15:25
  Speaker 2: We cove it, I guess is a good way to
• 15:27
  Speaker 2: put it. The pre owned Toyotas, because they're special to
• 15:32
  Speaker 2: us and we know them well and you know sometimes
• 15:34
  Speaker 2: we've done service on them for years, so we know
• 15:36
  Speaker 2: those vehicles really well. And if you've got something like
• 15:39
  Speaker 2: that you're looking to sell, or really any make or model,
• 15:42
  Speaker 2: any type of vehicle condition, we'll give you an offer
• 15:47
  Speaker 2: for the vehicle and make it simple for you to
• 15:50
  Speaker 2: sell your car, whether you buy from us or not.
• 15:52
  Speaker 2: And I know Brian always says he's going to give
• 15:56
  Speaker 2: the most for.
• 15:57
  Speaker 3: Brian Bellard our job salesman or sure and.
• 16:00
  Speaker 2: Bruce dungeas is the other buyer there that typically looks
• 16:04
  Speaker 2: at the cars. And we've had a bunch of a
• 16:09
  Speaker 2: lot of time spent recently on website changes and other
• 16:12
  Speaker 2: stuff going on on our Yeah, we have a program
• 16:15
  Speaker 2: you've been working on that that has been a lot
• 16:18
  Speaker 2: of fun.
• 16:19
  Speaker 3: We're trying to make car buying as fast, transparent and
• 16:25
  Speaker 3: just feeling good as possible. And so we're always out
• 16:31
  Speaker 3: there tweaking the website, trying to add elements that will
• 16:38
  Speaker 3: give it enable you to answer your own question exactly exactly.
• 16:43
  Speaker 3: It's changed the whole sales process, you know, the last
• 16:47
  Speaker 3: fifteen twenty years, watching how the web has changed what
• 16:50
  Speaker 3: happens with cars, and a lot of times, you know,
• 16:56
  Speaker 3: Tom people come in, they're they're more well informed by
• 17:00
  Speaker 3: what they're purchasing then some of the salespeople, you know,
• 17:04
  Speaker 3: and they may be used.
• 17:05
  Speaker 2: To kind of get the run around on the price,
• 17:07
  Speaker 2: and our team really kind of tries to take that
• 17:12
  Speaker 2: out of the whole process.
• 17:13
  Speaker 3: The run around is gone nine of them.
• 17:15
  Speaker 2: A lot of our folks are not traditional sales folks.
• 17:18
  Speaker 2: They've had other careers and like Brandy and as a
• 17:23
  Speaker 2: medical assistant for a long time. And you know, I
• 17:27
  Speaker 2: constantly get compliments from customers on Brandy and how she
• 17:31
  Speaker 2: really and how she communicates with the customers and her
• 17:34
  Speaker 2: genuineness and honesty. And you know, I think I could
• 17:38
  Speaker 2: say that about all of our sales team. They're all
• 17:42
  Speaker 2: there because they want to be. They're not paid commission.
• 17:45
  Speaker 2: They get paid well and similar to what you would
• 17:48
  Speaker 2: make on commission, but they get a salary they know
• 17:51
  Speaker 2: going into the month, you know what they've made based
• 17:54
  Speaker 2: on their previous three months sales, and then they get
• 17:58
  Speaker 2: bonused on each vehicle they sell. Well, it really encourages
• 18:01
  Speaker 2: them just to take care of customers and to help
• 18:04
  Speaker 2: with the process of buying a car. We want there
• 18:06
  Speaker 2: to take care of our t.
• 18:08
  Speaker 3: I've noticed that, you know the process of buying a car,
• 18:11
  Speaker 3: the process of selling a car is so changed that
• 18:14
  Speaker 3: you know, instead of selling the car, what you're really
• 18:17
  Speaker 3: doing is assisting somebody with a computer that's on wheels.
• 18:21
  Speaker 2: Well, I mean the computer can do all the math
• 18:24
  Speaker 2: and a lot of the car deal is math. Let's
• 18:26
  Speaker 2: face it. I mean, you have a price, you have
• 18:28
  Speaker 2: a trade, you have an interest rate, your payment, you've
• 18:31
  Speaker 2: got all the other factors that go into that. We've
• 18:34
  Speaker 2: got tools on our website where you can go in
• 18:37
  Speaker 2: you can actually answer those questions, Well, what if what
• 18:40
  Speaker 2: if I use the instead of taking the interest rate
• 18:44
  Speaker 2: that my bank has. What if I use four nine
• 18:47
  Speaker 2: nine that Toyota gives me for sixty months? Is that
• 18:50
  Speaker 2: higher or lower then? Because there may may be there,
• 18:54
  Speaker 2: for instance, maybe there's a rebate instead of the interest rate.
• 18:57
  Speaker 2: You can calculate those kinds of.
• 18:59
  Speaker 3: Things, calculate your own payment, calculate your own down payment.
• 19:02
  Speaker 2: Find out what your trade in is worth in seconds.
• 19:05
  Speaker 3: And you basically walk into the dealership knowing what your
• 19:08
  Speaker 3: deal is.
• 19:09
  Speaker 2: And the great thing is the salesman does too, so
• 19:13
  Speaker 2: they don't have to start over, go back to the
• 19:15
  Speaker 2: beginning and try to put you through this process right
• 19:18
  Speaker 2: where where they try to sell you everything you don't
• 19:22
  Speaker 2: You've already decided you you didn't want. And I think
• 19:27
  Speaker 2: that that really from the consumer's point of view, from
• 19:29
  Speaker 2: our customer's point of view, is the the real benefit
• 19:32
  Speaker 2: is uh, you know a lot because a lot of
• 19:34
  Speaker 2: times it takes the uh, you know, somebody weeks to
• 19:38
  Speaker 2: make these kinds of decision and you never and you
• 19:41
  Speaker 2: want to be able to help them through that process.
• 19:43
  Speaker 3: It's a big decision.
• 19:45
  Speaker 2: Yeah, yeah, great, great. Our team is really proud and
• 19:50
  Speaker 2: to constantly working on that process. Uh. You know, we
• 19:53
  Speaker 2: do market based pricing too. Brian and I price all
• 19:57
  Speaker 2: the vehicles ourselves based on you know, equal history, make model, trim, condition,
• 20:04
  Speaker 2: newer used. We compare them to other dealers and third
• 20:07
  Speaker 2: party sites like car Gurus, Carfax, Auto Trader, KBB, Edmunds,
• 20:12
  Speaker 2: everything you guys look at. We stand behind what we sell.
• 20:17
  Speaker 2: We're the oldest and most trusted Toyota dealer in Oklahoma
• 20:20
  Speaker 2: and we are truly a family owned business here in
• 20:23
  Speaker 2: Bartlesville for going on four generations and over eight decades
• 20:28
  Speaker 2: and really focused on making the car buying process easier
• 20:32
  Speaker 2: and faster and more fun. And that's that's what we do.
• 20:39
  Speaker 2: Also love to support stuff going on in the community.
• 20:41
  Speaker 2: There's a bunch of stuff going on. We're getting to that.
• 20:44
  Speaker 3: We're in that busy spring, lots of events season.
• 20:48
  Speaker 2: Congratulations to all the folks at the livestock shows last week.
• 20:53
  Speaker 2: I loved giving out the Showman Skips Scholarships to the
• 20:58
  Speaker 2: award winners there every year. They're they're just great kids,
• 21:03
  Speaker 2: and or they're not kids. They're young adults and they're
• 21:06
  Speaker 2: at that point in life where they're all getting ready
• 21:08
  Speaker 2: to go on to bigger and better things. And it's
• 21:11
  Speaker 2: really exciting to get to meet them briefly on that evening,
• 21:15
  Speaker 2: most of them. But we've got both for kids, say,
• 21:18
  Speaker 2: continuing this week, we've got Broadway in Bartlesville. We've got
• 21:22
  Speaker 2: the Big Country Breakfast out at the Elks Shamrock Theville
• 21:25
  Speaker 2: this weekend, so there's no shortage of stuff to.
• 21:29
  Speaker 3: Do, and it should be a pretty nice weekend tom
• 21:33
  Speaker 3: it should be.
• 21:34
  Speaker 2: Yeah, what's the weather report after we get a little
• 21:37
  Speaker 2: rain of chance on Saturdays?
• 21:39
  Speaker 1: Yeah, like a needy bitty chance to rain Saturday, But
• 21:42
  Speaker 1: fifty three up to sixty five on Sunday with sunshine.
• 21:45
  Speaker 2: Awesome, all right, sir.
• 21:46
  Speaker 3: Up Monday with seventy seven. Makes Saturday a good day
• 21:50
  Speaker 3: to come out and shop for cars.
• 21:53
  Speaker 2: Toyota, you still have some ground to make up from
• 21:56
  Speaker 2: the winter weather and pushing all the snow around there
• 21:59
  Speaker 2: last month. But yeah, that was quite a challenge on
• 22:02
  Speaker 2: the lot. But they did a good job and we
• 22:05
  Speaker 2: are you know, we're ready to go. Now. We got
• 22:08
  Speaker 2: our inventory all lined up. We know, we just got
• 22:11
  Speaker 2: this list of cars and details on what's coming.
• 22:15
  Speaker 3: What is coming in Brett. Let me find that if
• 22:18
  Speaker 3: I can't, okay, you keep going on.
• 22:21
  Speaker 2: Well there it is all right. Well, let me first
• 22:24
  Speaker 2: mention a couple of special deals. I mentioned the cameras.
• 22:27
  Speaker 2: There's two cameras, two land cruisers that we really need
• 22:30
  Speaker 2: to sell.
• 22:31
  Speaker 3: These, I think is a deal. Cruisers nineteen fifty eight cameras.
• 22:39
  Speaker 2: These are nineteen fifty eights. The white one has been
• 22:42
  Speaker 2: modified a little bit. It's got all weather tires and
• 22:45
  Speaker 2: a little bigger ye tire and it's it's a great
• 22:48
  Speaker 2: great looking Both are great looking vehicles. We do have
• 22:52
  Speaker 2: the brand new four Runner on the ground. You can
• 22:54
  Speaker 2: come look at that four Runner, but a white one
• 22:56
  Speaker 2: and a red one, a four x two and a
• 22:58
  Speaker 2: four by four. Once we've just got allocated are we've
• 23:03
  Speaker 2: got a couple of things that are going to be
• 23:06
  Speaker 2: here real soon. And Takloma Limited and a Sequahia Platinum.
• 23:11
  Speaker 2: And then we've got about forty other vehicles that are
• 23:14
  Speaker 2: in allocation that will be here. I'm talking about Prius's
• 23:17
  Speaker 2: Corolla's cameras, Groundsignias, three or four ound fours, two Siennas,
• 23:23
  Speaker 2: a Corolla, Corolla Hatchback, Corolla Cross, Grand Highlanders, Highland, two Highlanders,
• 23:31
  Speaker 2: about seven Tacomas, another Sequahia, four Tundras, and then another
• 23:36
  Speaker 2: four run or so.
• 23:37
  Speaker 3: That is a lot of vehicles coming in and what
• 23:41
  Speaker 3: about eighty five percent of them will be sold before
• 23:43
  Speaker 3: they come over.
• 23:44
  Speaker 2: Well to see you never know. It looks like there's
• 23:48
  Speaker 2: two of those are already sold right now, but a
• 23:50
  Speaker 2: lot of them just became visible today, so.
• 23:52
  Speaker 3: We'll see see how quick they how quick they go.
• 23:55
  Speaker 3: But if you are looking for a Toyota that isn't
• 23:59
  Speaker 3: on our website, be sure and click the build a
• 24:02
  Speaker 3: Toyota button. Let us know what you're looking for. We
• 24:06
  Speaker 3: will get it for you.
• 24:07
  Speaker 2: That's right. We have a couple opportunities every month to
• 24:10
  Speaker 2: do it. Put in a vehicle request, a special order
• 24:13
  Speaker 2: request for a vehicle, actually have it built for you.
• 24:16
  Speaker 2: But we mentioned the dealer trading before, and sometimes there's
• 24:20
  Speaker 2: other ways to tweak the vehicle. If we have a
• 24:22
  Speaker 2: little bit of lead time just to get exactly what
• 24:24
  Speaker 2: you want, so give us a shot. We'll work with
• 24:28
  Speaker 2: you through that process and certainly looking forward to helping you.
• 24:33
  Speaker 1: Wow, we my goodness sakes busy, busy, busy, busy, and
• 24:39
  Speaker 1: then it's going.
• 24:39
  Speaker 2: To get warmer and busier.
• 24:41
  Speaker 3: Warmer, busier is good again. You know, if with the
• 24:47
  Speaker 3: weather warming up and with spring break right around the corner,
• 24:51
  Speaker 3: do consider getting some maintenance done on your vehicle, make
• 24:55
  Speaker 3: make sure it's ready for what's coming with the summer
• 24:58
  Speaker 3: heat and talk to a Dungeons Twyota. You can make
• 25:02
  Speaker 3: an appointment at Dungestwyota dot com or just drop in
• 25:06
  Speaker 3: on our service drive and we take care of all
• 25:09
  Speaker 3: makes and all models.
• 25:10
  Speaker 1: Show hands, how many people got their Winchel wipers kind
• 25:13
  Speaker 1: of ripped up there with that ice and stuff.
• 25:16
  Speaker 2: Bett you have tires and wheels with the potholes and
• 25:20
  Speaker 2: stuff on an issue too. Windshield wipers batteries have been
• 25:24
  Speaker 2: an issue with all the extreme temperature changes.
• 25:27
  Speaker 3: And of course we should probably mention in that unforeseen
• 25:31
  Speaker 3: circumstance when you meet a deer or get a ding
• 25:34
  Speaker 3: or a dent, Dungeon's collision is there to make your
• 25:39
  Speaker 3: car look just like brand new again.
• 25:41
  Speaker 1: Space Age Technology they.
• 25:44
  Speaker 2: Have been busy, but you know that I think if
• 25:47
  Speaker 2: you are in need of a body shop, we are
• 25:49
  Speaker 2: the only OEM body shop left in In other words,
• 25:52
  Speaker 2: we work with the manufacturers, we work with all insurance companies.
• 25:57
  Speaker 2: We you know, we've the Dungeons body shop did move
• 26:01
  Speaker 2: from Ford over to the Toyota dealership when we sold
• 26:05
  Speaker 2: the Ford dealership and want to keep serving you there.
• 26:09
  Speaker 2: It's you know, we don't, we know, we don't. Obviously
• 26:13
  Speaker 2: these are not things we want anyone to experience. But
• 26:15
  Speaker 2: if you do end up needing a collision repair, you know,
• 26:19
  Speaker 2: we want to make sure it gets back to the
• 26:21
  Speaker 2: very best uh condition possible. And that's what we would do.
• 26:25
  Speaker 3: And the reviews that Mike and his team get on
• 26:31
  Speaker 3: Google for the body shop work its, they just do them.
• 26:34
  Speaker 2: They're a great team. There's seven or eight of them.
• 26:38
  Speaker 2: Last time I counted, they had over eighty years of
• 26:41
  Speaker 2: combined experience.
• 26:42
  Speaker 1: Uh.
• 26:42
  Speaker 2: You know a lot of these guys have spent their
• 26:44
  Speaker 2: whole work careers and lives at the dealership and.
• 26:48
  Speaker 1: In the continuing education Yeah with the things.
• 26:50
  Speaker 2: Yeah No, that's a lot a lot of our technical
• 26:53
  Speaker 2: team in service and in the body shop and in
• 26:55
  Speaker 2: the parts department. Truthfully, a lot of them are people
• 26:58
  Speaker 2: like that that have spent the whole care learning and
• 27:01
  Speaker 2: serving our customers. And it's a great, great if you're
• 27:04
  Speaker 2: looking for an opportunity like that. We're always looking to
• 27:06
  Speaker 2: hire people for service and really own the entire dealership.
• 27:11
  Speaker 2: And technical service is a great entry to the car business.
• 27:16
  Speaker 2: It gives you a chance to really start learning something,
• 27:20
  Speaker 2: whether you've had an exposure to electronics sometimes computer stuff.
• 27:25
  Speaker 2: Cars are so much electronics and computers these days. They
• 27:30
  Speaker 2: can be a lot of fun to work on for
• 27:32
  Speaker 2: people interested in that kind of work. Goodness sakes, where
• 27:35
  Speaker 2: can we find you, brad Well? We're out on Highway
• 27:38
  Speaker 2: seventy five at nineteen eleven Southeast Washington Boulevard. On the
• 27:43
  Speaker 2: web at DUNGEUS Toyota dot com.
• 27:46
  Speaker 3: That's us RAN.
• 27:47
  Speaker 2: All right, do we meet again, folks?
• 27:49
  Speaker 1: Take care and you've been watching and listening to our
• 27:52
  Speaker 1: program car Talk right here on K one, the one
• 27:56
  Speaker 1: you trust, and stay tuned because in just a little
• 27:58
  Speaker 1: bit we're going to have news on the way from CBS.
• 28:05
  Speaker 3: Thanks for listening to one on one with a professional,
• 28:07
  Speaker 3: A paid presentation at fourteen hundred K one