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The Power in Caring: Words and Actions

Can words and the way you use them really affect how your message is received? The saying is, “it’s not about what you say, but how you say it,” so is it possible for words to shape your destiny, that of your team and of your programs?

Join Ernie Rodriguez, Chief of Austin-Travis County EMS (Texas) as he opens up to hostess Brett Lyle, about his stories and experiences leading this large metropolitan system. He shares how his words have defined his experiences, the tools he uses to manage relationships with his 600+ internal team members, and how the intentional way he presents facts to…

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