125 : Confidence in Conflict w/ Kwame Christian : How to use compassionate curiosity in negotiating for your career's and your coffee businesses best interest

Keys To The Shop : Equipping Coffee Shop Leaders · Dec 3, 2018 · 59m

Negotiations...No matter what you do in coffee, you negotiate all the time. Whether it is for a raise, a better price from a supplier, or a lease for a new location. The question is not whether or not you negotiate, but do you do it well? Do you get taken advantage of? Do you put others on edge? The fact is that when we are faced with conflict around these small and large negotiations we often come in with an internal and then external posture that immediately ignites the situation and makes it harder, or impossible, to get what we want. This also leads to damaging our relationship with the…