AI Is Replacing Jobs. But Is It Really Saving Businesses Money?
Big corporations are turning to AI to reduce costs and eliminate jobs. But is replacing people with technology always a smart business decision?
In this episode of Books & The Biz, Dan and Rich examine the growing push toward AI and what it means for small and midsize businesses. Drawing on their own experiences with AI successes and failures, they discuss where technology delivers real value, where it creates new problems, and why maintaining personal customer relationships could become a significant competitive advantage.
The skinny
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