Latest / Transforming Work with Sophie Wade
126: Paul J. Zak - The Neuroscience of Employee Engagement and Satisfaction
Paul J. Zak is a Professor and Director of the Center for Neuroeconomics Studies at Claremont Graduate University. Paul is the Founder of Immersion Neuroscience a company that enables measurement of immersion in experiences in real-time. He has authored books including Immersion and The Trust Factor. Paul emphasizes customer lifetime value and the effect of creating extraordinary experiences for customers and employees. He discusses the neuroscience linking trust, psychological safety, and employee engagement to improved business outcomes. Paul highlights emotional fitness and how leaders…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.