Latest / More Than Before / The Leadership Lie
Transcript
- 0:00Hey everyone, welcome back. I am so excited for my next
- 0:03guest. She is an amazing entrepreneur,
- 0:05has a great story and I know that you're going to absolutely
- 0:09love her. She is from across the pond, as
- 0:11they would say. Sarah J Pitts, welcome to
- 0:14program. I'm so excited to have you on.
- 0:16How are you? Well.
- 0:17Thank you very much. I'm very well.
- 0:19That's how are you. I am doing great.
- 0:21You know, it's funny that the time difference change when we
- 0:25agree to something. Sometimes I don't always think
- 0:27it through. And so, so while it's noon over
- 0:31there, it's 4:00 AM over here. Although I will say one of our
- 0:35past guests for this season, he actually came in studio at 4 AMI
- 0:41don't I don't know how I got him in here.
- 0:43I think I bribed him with coffee.
- 0:45Probably not. Probably wouldn't work with you.
- 0:47No, I'm definitely tea. Offer me tea.
- 0:49I'm think about it, but it's a long way to go just for a 4:00
- 0:52AM meeting. It is, but I mean, the coffee is
- 0:56really good. I've I've had one gal tell me
- 0:58it's the best coffee she's ever had.
- 1:00But you know, some people just say things because they want to
- 1:04be nice. So Sarah, I'm really, I really
- 1:08am interested about your story. Before we kind of dive into the
- 1:12background of everything, I'm curious, where are you today?
- 1:15Like where are you recording from?
- 1:16Where do you live and tell us a little bit more about what
- 1:21you're doing on the coaching side of things.
- 1:24Yeah, so I actually just moved house, so I'm actually in my new
- 1:28office. So yeah, I'm in the UK, as you
- 1:32can probably tell. I live here.
- 1:34I have lived here all my life. Yeah, I've been coaching since I
- 1:39was 13 years old, so over 30 years now.
- 1:42And yeah, I'm coaching solo business owners who feel like
- 1:46stock, you know, they're just overwhelmed with everything
- 1:49because we start the idea of starting a business and we
- 1:52think, Oh yeah, this is really exciting.
- 1:54I'm going to, you know, I'm going to help loads of people.
- 1:56And then we just get, we kind of get buried in the kit in the
- 2:01chaos, you know, in the busyness of, of doing the doing.
- 2:05And for me, I really like holding people.
- 2:07Like it's like pulling them back out and just going, hang on a
- 2:10minute, let's just take a look at this and see what's really
- 2:12important. And then off you go again.
- 2:15It's like it's channeling the enthusiasm.
- 2:18And that's that's really what I tend to do is direct people,
- 2:21help them figure out what's causing them problems and just
- 2:24go get past it quickly. It's interesting as a coach,
- 2:28when you start working with people, most people focus on the
- 2:32action of everything and very few people actually pull back
- 2:36long enough to see where they want to go.
- 2:39And a lot of people don't actually determine where they
- 2:42want to go, which you think it'd be.
- 2:44Oh yeah, everyone does this. No, very, very few people
- 2:47actually think about the road that they're going on.
- 2:49Most of us are waking up in the morning and we're just taking
- 2:53the day as it comes and we, we allow circumstances to form who
- 2:58we are versus saying this is who I want to be through
- 3:01circumstances. I, I love that.
- 3:03I love that you're doing that. I love that people are having
- 3:06transformed lives by working with you.
- 3:09Where did you grow up now? You grew up in the UK right
- 3:13outside of Leeds, is that correct?
- 3:15Yes, yeah, it's a it's a third biggest city in London, in the
- 3:19UK. Everyone thinks that the UK is
- 3:22just London, but there is lots of other places outside of
- 3:24London that are very beautiful. It's very green, it's very open.
- 3:28There's lots of countryside around and I grew up just there
- 3:32basically. So it's kind of quiet.
- 3:34It's just easy going. It's not the hustle and bustle
- 3:37of city life, but yeah, just a small town.
- 3:41Everybody knew everybody else. So I kind of struggled to figure
- 3:45out who I am, kind of spent my life fitting in, which didn't
- 3:51really hit me until about four years ago.
- 3:54I was like, what am I doing with my life?
- 3:57But yeah, so I I spent my career in the fitness industry
- 4:04teaching, started out wanting to be a PE teacher because somebody
- 4:07said to me, oh, you make a really good physical education
- 4:09teacher. I was like, OK, I can do that.
- 4:11And like people, I like sport, I like teaching.
- 4:13Great. And then they failed me on my
- 4:16teaching practice at university. You got you guys call it
- 4:19college. And so I was like, well, I do
- 4:22like teaching, but maybe I don't like teaching groups of people.
- 4:25And so I kind of went into the personal training arena and then
- 4:29realized very quickly that people who just wanted to tone
- 4:33up and lose weight was really boring.
- 4:36There's only so many ways you can say eat less, move more, you
- 4:40know, and before my brain, just like, you know, that's, oh, come
- 4:45on, we can do more than this. And I'm about as flexible as a
- 4:48brick and I always have been. So injuries was like I had back
- 4:52pain at age 22, you know, could never touch my toes.
- 4:56And then I was manipulated badly, you know, like the
- 4:58chiropractic clunk click kind of movement and it strained the
- 5:03ligaments in my spine. So I had I was age 22.
- 5:07I had hip pain, back pain, knee pain, shoulder pain, you name
- 5:11it, foot pain. And I honestly thought I was
- 5:13going to be bionic by the time I was 40.
- 5:16And so I spent like 20 years learning about injuries, helping
- 5:22people through their injuries, ended up treating people in
- 5:24their injuries. And what I learned from that
- 5:27was, was basically that physical pain and emotional pain are the
- 5:30same thing, and treating them is the same.
- 5:34For me, was always the same way because my body got so sensitive
- 5:38to regular treatment that I couldn't have what normal people
- 5:43would have as an intervention. So I couldn't have osteopathy, I
- 5:46couldn't do physiotherapy, I couldn't do, you know, all of
- 5:49those things where it is a really strong pressure on my
- 5:52body because it just wouldn't cope.
- 5:54And I started to develop an approach to injuries that ended
- 6:00up rather because there's this this thing of like, if you're
- 6:05treating a problem, the regular way of doing it is irritate the
- 6:08problem because it will trigger the healing mechanism of the
- 6:12body and then it will settle down and it will, it will
- 6:14hopefully be better. Well, I was like, well, if it's
- 6:18so, why would you want to poke it?
- 6:20You know, why make it worse? If I'm laying on the table going
- 6:25and I don't want you to touch me, then trying to force my body
- 6:29to do something it doesn't want to do is really not going to
- 6:32help. And so I started treating it
- 6:34from the opposite way. And what I, I discovered that
- 6:38after like COVID hit and I started lost that business and
- 6:42because I was starting to teach personal trainers about injuries
- 6:45and totally wrong audience, whole nother story transitioned
- 6:48into business to help business people.
- 6:50And what I realized what as I'm doing exactly the same in
- 6:55business as I was doing for treating physical pain, because
- 6:59when people are resistant to doing something, you know, I've
- 7:03tried the push through it. I've tried the, you know, I'll
- 7:06just get over yourself and do it anyway.
- 7:08You know, all that kind of stuff.
- 7:09It just didn't work for me. I don't like putting myself out
- 7:14there. I feel very self-conscious about
- 7:16doing certain things. And what I realized was when
- 7:18there's a resistance to it, if you work with the resistance and
- 7:23make people feel confident in what they're doing, resistance
- 7:26goes away and then you can just move forward so much quicker.
- 7:30And so now I really look at what people are doing and how are
- 7:35they feeling about what they're doing emotionally.
- 7:37Create some emotional stability. We create some sense of
- 7:41confidence. We get rid of all of the doubt.
- 7:44Well, most of it because you can't get rid of it completely.
- 7:47And then people just they, they transform what they're doing
- 7:51because they're not resistant to that thing anymore.
- 7:54You know, that thing that was holding them back.
- 7:56So it's been a, it's kind of a long way round of answering your
- 7:59question, but that's kind of how my coaching journey evolved this
- 8:02it started like way long ago, but and has gone through lots of
- 8:07different iterations, but ultimately has led me to where I
- 8:10am now. I was really interested, you
- 8:12know, when you were talking about where you grew up.
- 8:14In my head, I'm, I'm, I'm working to paint a picture like
- 8:19were you, did you grow up like countryside?
- 8:21You said a small town? What, what, like what were some
- 8:24of the, the things that you remember from youth, like going
- 8:29out and playing with your sister?
- 8:31I don't know, maybe maybe you guys had that clash early on as
- 8:34kids and didn't like each other early on.
- 8:36But like, what was family like for you growing up?
- 8:39What were the dynamics? Yeah, I mean, my mom and dad are
- 8:43still together now. We, we grew up with them.
- 8:47You know, I actually live now just around the corner from
- 8:49where I grew up. So I, I've come back to the same
- 8:52village that I grew up in. Yeah.
- 8:55And because it was a village in the UK, when it's a really small
- 8:58place, there's less than, I don't even know the figures of
- 9:00how many people around that live here.
- 9:01But I can walk from one end of the village to the other in 10
- 9:05minutes. You know, it's quite small and
- 9:08everybody seems to know everybody else.
- 9:09It's quite close knit. There's lots of community stuff
- 9:12going on and when I was growing up that what that meant because
- 9:16my family had quite a well known business.
- 9:19We had you guys call it General Motors, but we had it, we have
- 9:22it as a Vauxhall and we had a franchise of that just on the
- 9:28edge of the village and it was a big deal.
- 9:30You know, they employed a lot of people in the village and a lot
- 9:33of the family members were employed there too.
- 9:36And so everybody knew who my family were, you know, and I
- 9:40would meet people in the street and they'd be like, oh, you're
- 9:43Roger's daughter, aren't you? I'm like, yeah, who are you?
- 9:46And so, you know, because my sister's older than me when I
- 9:49went to school, I'll. You're Louise's sister, aren't
- 9:51you actually knowing me, you know, You know, And so they kind
- 9:56of assumed that they knew who I was before they actually got to
- 10:01know me. And it wasn't until I had like,
- 10:04I think it was the like the 4th or 5th teacher at school that
- 10:07was like, oh, you're nothing like your sister, are you?
- 10:10No, totally not chalk and cheese, you know.
- 10:14Yeah, it was, it was a lot of that.
- 10:16It was a lot of people assuming that they knew me.
- 10:18So I just, I'm anything for an easy life, you know, you just
- 10:22don't want to rock the boat. That's like, but if that, if
- 10:25there's a family motto, that's my family motto is don't rock
- 10:27the boat. You know, just get on with it.
- 10:29Keep your head down, work hard, you know, all that kind of
- 10:32stuff. And yeah, I think that that's
- 10:34why I spent so much of my life not really knowing who I am.
- 10:40I'm not really sure I do now, but I've got a stronger sense of
- 10:43that now than I did before. Well, I think, I think it's true
- 10:46though, because a lot of the things that we learn in our
- 10:48early childhood, especially around our parents and around
- 10:51those who influence, we start to learn the way that they think
- 10:55and we carry that along through our life.
- 10:57And so we think that things are exactly that way.
- 10:59Like what you were just saying of like, I think there's a lot
- 11:01of people. My mother was kind of like that
- 11:03too, in the, in the way of, you know, don't rock the boat, don't
- 11:06make waves. And my, my mother was not one of
- 11:09those people. She she created waves just by
- 11:13entering the room. How did how did that perception
- 11:18or maybe it's still the same, but do you still have that same
- 11:20perception of don't rock the boat or, or when did that start
- 11:23to change in your life to say, actually, you know what, maybe
- 11:26it is a good thing to make a couple waves here and there.
- 11:29I don't know that I ever want to make waves because I don't like
- 11:32being the centre of attention. And I think there's a lot of
- 11:34solo business owners that are like that.
- 11:36We just like helping people, you know, And I figured out over the
- 11:39course of the the four years really where my life kind of
- 11:43went, oh, what's all this about? You know, I was like, actually,
- 11:48I'm much better as a second in command.
- 11:51You know, like I play a game with a lot of my clients and I'm
- 11:54like, imagine you're on a spaceship, right?
- 11:56So you can't get off and you've only got your close family and
- 12:00friends with you, right? What's your job on that
- 12:06spaceship? Like?
- 12:07My sister is dragging the ship. There's no two ways about that.
- 12:10She is dragging the ship. My dad is the technical guy.
- 12:14He'll fix anything that's broken and he'll try and figure out
- 12:16problems that don't exist yet. You know, he's, he's a proper
- 12:20like, think about it kind of guy.
- 12:22I'm the one who's going, right? Well, we need this and we need
- 12:25this and we need this. So make sure you've got that and
- 12:28you've got this. And, you know, I'm the one who's
- 12:31navigating. I'm the one who's just making
- 12:33sure that everybody's got what they need in order to get on
- 12:35with what they're doing, you know, and so.
- 12:39Where was your where was your mom in the mix of that, what?
- 12:41What would her position have been on the rocket ship?
- 12:44She is, she is the person that's making sure everybody's OK.
- 12:50You know, she, she's totally, it would definitely be making sure
- 12:54everything was clean. I'll give her that.
- 12:56She's, she's really good at that.
- 12:58But she she does, she makes sure that everybody's all right,
- 13:01they're happy and what they're doing and, you know, and we're
- 13:04going where we want to go. That's the thing.
- 13:07So, yeah, she's she is. If there's anybody who would be
- 13:11morphing to the background, that's my mom, right?
- 13:15She really doesn't like being the center of attention.
- 13:18And she will. I mean, she is the most loving,
- 13:21giving person ever, but you know, she just doesn't like
- 13:25conflict. She doesn't like center of
- 13:26attention. She doesn't like any of that
- 13:28stuff. And I think that's probably
- 13:29where I get it from. Yeah.
- 13:30Well, I think I think it's really interesting because as
- 13:32you explain your family dynamic of where you guys are, where
- 13:35everyone sits in the rocket ship.
- 13:38You know, we were talking earlier about this before we
- 13:40started the recording of disc and how there's different
- 13:43personalities and how different personalities clash.
- 13:45And, and what's really interesting about that is your
- 13:48family was the complete picture of personalities.
- 13:51You had people that were out going and driven.
- 13:53You had analytical people who wanted to work on things and fix
- 13:57things. You had outgoing individuals
- 13:59that just wanted to shine. And then you had also
- 14:02individuals that just wanted to sit in the background, help and
- 14:06and just bring everyone together as a cohesive unit.
- 14:09So it's actually kind of cool to hear that.
- 14:11And as, as we were talking about that too, as you start to get
- 14:16different things within your life, like disk, disk is a is a
- 14:18beautiful thing. It's like a pair of glasses.
- 14:20As soon as you put it on, you see all of these new intricacies
- 14:23of life and then you can start to work with those in a
- 14:26different way. It's really cool to see how your
- 14:30family dynamics really probably did have a, a large effect on
- 14:34you growing up. I I'm curious, I always love
- 14:37hearing odd jobs. What were some of the odd jobs
- 14:40that you remember when you were growing up?
- 14:42As you started moving towards a a career?
- 14:46What were some of the odd things that you remember doing growing
- 14:49up? My first paid job was what I
- 14:54call a washer opera. So I worked in the UK fish and
- 14:58chip restaurants are, you know, like that's the, it's a classic
- 15:02take away fish and chips. And I washed up in the back.
- 15:06So I would wash out the greasy pots were all the chip fat and
- 15:09all the tea pots and all the rest of it.
- 15:11I did a paper round. So I deliver newspapers to
- 15:15people. It's not like it is in the US
- 15:17where they wrap it in plastic and they throw it on the thing.
- 15:19You have to put it in the letterbox.
- 15:21You have to actually walk up to the letterbox.
- 15:23Put it in. There's more steps.
- 15:25Yeah. Literally more steps.
- 15:28Yeah, literally. Sometimes.
- 15:29Yeah. What else did I do?
- 15:31I worked in a cheese shop. I worked in a toy shop.
- 15:35You said something, you said something interesting.
- 15:37The first job you were paid for, what were What were the jobs
- 15:40that you weren't paid for? Well, you know, like.
- 15:43We were those just like household things.
- 15:45Yeah, so we'd get pocket money for doing things around the
- 15:47house, you know, like washing up or washing the car or, you know,
- 15:50whatever it was. But my first outside of the
- 15:53house paid for a job, should I say?
- 15:57OK. I was like, wait a second, were
- 15:59you, were you swindled as a child?
- 16:02Get some child labour in there. So and, and who were some of
- 16:08your early on influences? I know that your parents were
- 16:11big influences. I if I remember correctly, you
- 16:13you also said that one of your early influences was your
- 16:17physical education teacher. I grew up being quite a tomboy,
- 16:22what I call a tomboy. So I really enjoyed all doing
- 16:25all the boys things and kicking footballs around, playing tennis
- 16:30and cricket, you know, all of all of the traditionally
- 16:33considered to be boys sports. And because my primary school,
- 16:36So we in this in the UK, we have primary school, which is 4:00 to
- 16:4011:00. And then we have secondary
- 16:42school, which is 11 to 18. So we don't have middle school,
- 16:46junior high, any of that stuff. It's all, you know, just two
- 16:49schools basically. So when I was growing up in my
- 16:53primary school, so age 4 to 11, and there was three classes in
- 16:58my whole school and there was 30 kids in each class.
- 17:01So in my entire school there was 90 kids.
- 17:05So we all did whatever anybody else was doing.
- 17:07There wasn't enough people to have, oh, a boys team and a
- 17:10girls team. It was well, everybody just join
- 17:12in, you know. So it was a foreign concept to
- 17:16me. When I went to my secondary
- 17:17school, it was 1000 kids, you know, in like 6 different
- 17:22classes per year group. I was like, Oh my God, this is
- 17:25huge and. So many people.
- 17:27Yeah, but the boys didn't want me to play and I didn't really
- 17:31fit in with the girls because they all had their group of
- 17:33friends from different schools. And there was me and two other
- 17:36kids that came from my school to the high school.
- 17:39And I was like, OK, so sport was always my thing.
- 17:45I really enjoyed running about, chasing a ball and do.
- 17:48You have a specific sport in secondary.
- 17:51No, I played. I played cricket, I was
- 17:55instrumental in getting girls rugby into the school.
- 17:59Yeah, yeah. So I played rounders, yeah.
- 18:03Also rounders for us is very similar to softball for you.
- 18:09So obviously it's with the rounders.
- 18:12You play with a smaller ball and a smaller bat.
- 18:14Yeah. Yeah, same, same kind of thing.
- 18:17But yeah, my, my physical education teachers allowed me to
- 18:21spend my lunch times and breaks in, in school with them helping
- 18:26the kids who were younger than me.
- 18:28So it was kind of my safe place really.
- 18:31I didn't have to pretend to fit in with any of the other kids.
- 18:34I didn't have to go and sit with the girls who were all laughing
- 18:36and joking about stuff I didn't care about, you know, and it
- 18:39didn't have to feel rejected from the boys not wanting me to
- 18:41play with them. So I just kind of found my
- 18:44sanctuary with the, with the in a way.
- 18:47And I was just helping them. So that was one of the reasons.
- 18:51But also they, they didn't judge me, you know, they didn't try
- 18:54and make me into something I wasn't.
- 18:56I was just helping them. They were allowing me to be
- 18:58there and just be me, really. And then one of them became my
- 19:03form teacher in the general classroom on a morning when
- 19:08you're taking the register and all that kind of stuff.
- 19:10So yeah, he was quite instrumental in in my wanting to
- 19:14be a physical education teacher, really.
- 19:17So in your second day and when you were in secondary, that was
- 19:20really when you started to fall in love with the idea of
- 19:23instruction and teaching and coaching.
- 19:25So. So when you went from secondary
- 19:27to university, what what made you choose to go more the
- 19:32physical education round? It was just something that I I'd
- 19:37always wanted to do. And I think I was 14 when
- 19:40somebody said to me you'd make a really good physical education
- 19:43teacher. I was like, well, I can't think
- 19:45of anything better to do. It ticks all the boxes.
- 19:48So that sounds good to me. I wanted to be a vet.
- 19:51And then I realized you had to be really smart.
- 19:53And I'm like, I'm not. And then and then it went to.
- 19:56Kill the animals. Yeah, yeah.
- 19:58And then it went and did a two week work experience in a
- 20:01veterinary practice. I was like, Nope, I'm not doing
- 20:03this. So I was like, what do I do, you
- 20:06know, and that. I think if nobody had said to me
- 20:10about, about being a teacher or anything like that, I would have
- 20:13had no clue what I wanted to do when I left school.
- 20:17So, and I think that would have been really hard.
- 20:19And I feel really, I really feel for the people who are in that
- 20:22situation now, you know, when they don't know what they want
- 20:25to do because it's, it's an intimidating place to be.
- 20:30So, So what happened when you were at university?
- 20:33Because things didn't go exactly the way that you planned when
- 20:37you were going through university, correct?
- 20:40Yeah, so I got to uni and I was, everybody was being interviewed
- 20:45for the place at university and everybody was coming out of
- 20:48their interview like, oh, they've been asking me about the
- 20:51national curriculum, which is like a teaching stuff.
- 20:53Nobody had ever even shown me a national curriculum.
- 20:55I don't even know what it is. So when I got into my interview,
- 20:58they're asking me why I chose English over maths or the other
- 21:02way round. And I was like, OK, so these are
- 21:05really easy questions. I was like, yeah, this is good.
- 21:08And in my first year, everybody's kind of gets a, you
- 21:11know, an easy ride because everybody's like getting into
- 21:14being at university and getting into the swing of things.
- 21:17And then on my second year teaching practice.
- 21:19So we had to go into school and teach for six weeks.
- 21:23So my, my college degree, what you would say, and my university
- 21:27degree was four years because it was interspersed with teaching
- 21:30practices of like 6 weeks. I had one in my first year and
- 21:35then another one in my second year.
- 21:36And I had to repeat my one in my second year because they said,
- 21:40you know, we're not seeing enough of what we need to see
- 21:43from a teaching perspective, you know, and they've put me in a
- 21:47school where I, I'd never played the sport that they were asking
- 21:51me to teach. And they, they gave me a group
- 21:54of girls who were national champions in this sport to
- 21:58teach. And it was netball.
- 21:59And I'm like, I don't understand why I can't move my feet when
- 22:02I've got the ball and why I can't throw it from one end of
- 22:05the court to the other. If I can, why can't I do that
- 22:08stupid game? So they were like, actually, no,
- 22:13you know, they my first, my first experience with those
- 22:17girls was because the way out, we'd always done it at school
- 22:21was like one team got bibs, you know, like a coloured bib and
- 22:25the other team didn't. So I went into this netball
- 22:29class going right, you this group get orange bibs and you
- 22:34guys don't bother and they'll be like, but miss, how do we know
- 22:37which which position we're going to play?
- 22:40Why? OK, this is not as easy as I was
- 22:46hoping. Yeah.
- 22:47So they they failed me. They asked me to repeat the
- 22:50practice. And then when they they said I
- 22:53don't think teaching is for you. OK, well, I'm glad I didn't
- 22:57listen to that because I really love teaching.
- 23:02I'm not very good at teaching kids who don't want to be there
- 23:06and groups of kids that don't want to be there I'm not very
- 23:09good at. Like if multitasking, say in the
- 23:12book, if multitasking is a gene, it missed me out, right?
- 23:15Like there's no such thing in my brain as multitasking.
- 23:18I can't do two things at once. So if I've got a group of kids
- 23:22and I'm focusing on one group doing this and another group
- 23:25doing that, I'm totally ignoring that group, just focusing on
- 23:28this group. So I find one to one much
- 23:31easier. And so when they said to me, I
- 23:34don't think teachings for you, I was like, actually, I do like
- 23:36teaching, but what do I like about it, you know, And that
- 23:39that's what led me into personal training and the whole injury
- 23:42side of things. So.
- 23:43Interesting, So how long were you doing personal training and
- 23:47injury prevention? Oh, about 20 years.
- 23:52Wow. What were what were some of the
- 23:54like? I mean, it's fascinating to me
- 23:56because when you find yourself in a career doing something like
- 24:00that, you really do throw yourself into it.
- 24:02And sometimes you wake up one day and you go, how in the world
- 24:06did I get here? And then sometimes you wake up
- 24:09one day and it's not there and you say, well, how in the world
- 24:12did I get here for you? What was what was the shift that
- 24:17happened for you that kind of altered your world?
- 24:20Right? Like I love the Crucible moments
- 24:22of people's lives. When life heats up and things
- 24:26start to change and it seems like it's out of control.
- 24:28There's an opportunity where you can either make as, as I've been
- 24:32hearing a lot recently, you can make lemons or lemonade out of
- 24:35lemons. What was the situation that was
- 24:37sour for you and how did you make that into something
- 24:42amazing? Well, like I said before, I'm
- 24:48starting to develop when it Fast forward a few years through the
- 24:53personal training into the sports injury treatment.
- 24:57How I got people to stop leaping around and start laying on the
- 24:59table in their sessions, I've no idea, but you know they did, so
- 25:03thank you for that. The baseball, The baseball bat
- 25:06helped a lot. Yeah, so I switched from the
- 25:10from the personal training into the sports injury treatment full
- 25:13time. And once I started developing
- 25:16the movements and creating these movements to help people do
- 25:20their own treatments at home, I started putting it online.
- 25:24And then people would come back to me and they were, Oh, well,
- 25:28I, I got that pain. But I did those exercises you
- 25:30gave me and it went away again. And I was like, so maybe if you
- 25:34did the exercise in the 1st place, the pain wouldn't come.
- 25:38So that's when I realized that I could teach personal trainers
- 25:41and fitness coaches and sports coaches how to use these
- 25:45movements in their warm ups and their cooldowns and as part of
- 25:48what they're doing already. And I spent probably about eight
- 25:53years doing that, trying to make that business work.
- 25:57I got my courses approved internationally by the fitness
- 26:00industry. I wrote a selling book.
- 26:03You know, I did all a lot of things to try and gain the
- 26:08credibility for what I was doing.
- 26:10But the industry itself was so resistant to the people in the
- 26:14industry was so resistant to what I was doing because it went
- 26:17against everything that the fitness industry was saying.
- 26:21So when COVID hit, I just about made it profitable.
- 26:29And then the personal trainers lost their businesses overnight.
- 26:32And so it all just vanished. And I'm like, well, I've spent
- 26:37my whole life from when I was 13 right to when I was, I don't
- 26:42know, 30-40, whatever. And who am I now?
- 26:47All that has gone, what do I do? Who am I, where, what am I
- 26:50doing? Why am I doing it?
- 26:52You know, what do I really want? And it's, I fortunately, I was
- 26:57in a position where somebody offered me a paid job, like to,
- 27:01to go and work with them. And it gave me the, the brain
- 27:04space. It gave me the financial cushion
- 27:07to really have a think about it and not really rush any of that.
- 27:11And so this me talking to you now is like an emergence of from
- 27:17that, you know, and shifting. I've totally forgotten what the
- 27:21question is now, but I'm totally that that point of losing
- 27:26everything. And it was almost like I lost my
- 27:29identity that I created for myself, but then realized that
- 27:33it wasn't an identity that I actually wanted.
- 27:37And so it I spent the next couple of years, 3-4 years
- 27:41trying to figure out who am I? What am I doing?
- 27:45What do I really love about me? What do I really love about
- 27:51helping other people? You know, what do I care about?
- 27:54And I care about a lot of things.
- 27:56And it was really difficult to pin, you know, pin it down And I
- 28:00had to, I went through a lot of the disk and, you know, I'm
- 28:04massive introvert and I had to learn all about that before
- 28:07moving on to the next bit about me and, and really getting to
- 28:10know and like myself. And it's really interesting
- 28:14because you know, you, you hear people say, oh, you know, in
- 28:17business that people need to know, like and trust you.
- 28:20But if you don't know, like and trust yourself.
- 28:24And that's what I figured out. I was like, actually, I don't
- 28:26even like myself. I don't know myself.
- 28:30How am I supposed to put myself out there for anybody else to
- 28:33know and like if I don't even know what that is?
- 28:37What was that? What was that journey like?
- 28:39Because I love that you say that because I think it's true.
- 28:42A lot of people have heard that people won't work with you until
- 28:45they know, like and trust you. But there really is this piece
- 28:48of do you know, you, do you like you, do you trust you?
- 28:53And it's not an overnight thing where you know, you wake up all
- 28:56of a sudden one morning, you know, after, you know, going
- 28:59through all of the different things of going through
- 29:01university and school and, and getting a job and, and working a
- 29:05career. It's not like one day you wake
- 29:07up and you go, oh, look, I understand who I am.
- 29:08There's a, there's a lot of work that goes in to that.
- 29:12What were some of the practices that you had to put in place in
- 29:16order to really understand who you are?
- 29:18Because I, I'm always fascinated by that because there's a lot of
- 29:20different ways to do it. Not every way is the best way
- 29:23for one person. And so, you know, if someone's
- 29:26listening right now and they say, man, I wonder, I wonder how
- 29:28I could do that. How I, I feel like I've been in
- 29:31my job. I feel like I've been doing this
- 29:33a long time and I, I don't feel like I know who I am.
- 29:35I don't think I trust myself. I don't.
- 29:37I think that I have valued myself over the years.
- 29:40What were some of the practices and what were some of the
- 29:43functional things that you did to start to understand who you
- 29:46really were and to fall in love with who you were?
- 29:50Yeah, I think first of all, I started with what other people
- 29:54used to tease me about when I was growing up, you know, So
- 29:58I've always been sensible, Sarah.
- 30:00It was always the thing because I, we spoke before about me
- 30:04being around adults a lot. So, you know, when kids are
- 30:08playing imaginary games, I just, I just, I still don't even
- 30:11understand it now, you know, when like my partner Pete, he's
- 30:14got grandkids and like, when they were little, you know,
- 30:17they're like, oh, play this imaginary tea game with me.
- 30:19I'm like, do I have to? Yeah.
- 30:23I mean, I just don't relate to that kind of stuff.
- 30:26And I really struggled with that growing up.
- 30:28So I was, I was teased quite a lot about being sensible.
- 30:31Sarah. So you've seen these cartoon
- 30:32characters behind me. That one in the middle is Sensei
- 30:37Sarah. And that's me.
- 30:39Because I'm, you know, people say, you know, oh, you're so
- 30:42insightful and you, you, you. So they, they trust what I say
- 30:47because I am sensible, because I'm reliable, because I am all
- 30:50of these things that people used to use against me.
- 30:55And I started to embrace that, and I really started to think of
- 30:59that being a positive thing. And making the cartoon
- 31:02characters was my way of just having a bit of fun about it.
- 31:05So that, you know, because everybody's so sensible about
- 31:09business and it's so serious. And oh, the fitness industry,
- 31:13trying to have a joke with the fitness industry was just
- 31:16impossible. OK, so but that's me that you
- 31:22know, I quite like simple, light hearted, bright colours
- 31:26cartoons. You know, one of my favorite
- 31:28films is Kung Fu Panda. I feel like I am Kung Fu Panda.
- 31:34I just bumble my way through life and kind of end up doing
- 31:37something that's quite fun. And you know, I'm reasonable at
- 31:40it, you know, and I think a lot of people relate to that.
- 31:44So I kind of had to do that. And I also tried to find books
- 31:50and communities of people who are similar to me.
- 31:55So I know I'm listening, you know, listening to people that I
- 31:58really love, like Brené Brown and Oprah Winfrey and people
- 32:01like that who, you know, talk about really powerful issues and
- 32:07really exploring people that they'd had on their podcast.
- 32:10There was a lady called Jen Graniman who was on Brene
- 32:13Brown's podcast, and she wrote The Secret Lives of Introverts.
- 32:18And so I was like, oh, that sounds like me.
- 32:20I really need to read this. And so I started reading that
- 32:24kind of thing. I was like, oh, so maybe I'm an
- 32:26introvert and maybe this and maybe that.
- 32:27And, and every time I went to explore a new area, it all
- 32:31started to kind of make sense. And it all started to filter
- 32:34through and, and I really just, it wasn't like you said, it
- 32:37wasn't like 1 moment I woke up and went, oh wow, am I amazing?
- 32:42It was actually I'm, I'm all right, I'm OK.
- 32:46I can, you know, I like myself. I like these things about me
- 32:50that maybe I've always hidden before, you know, because it
- 32:54didn't suit the audience or the group or the people that I was
- 32:57with because I was fitting in. So when I put my business
- 33:01online, when I choose to put, you know, to do, I'm starting
- 33:04from scratch. I could choose anything.
- 33:06My business, I was like, well, and I can find people who like
- 33:12me for being me, not I don't have to fit in with anyone.
- 33:16And that was that was quite free.
- 33:18Quite intimidating, but quite free.
- 33:20Well, I love what you say about that because there's this,
- 33:24there's a playful curiosity about life.
- 33:28And when we do get into career, especially if you've gone
- 33:32through, you know, a four year university or school, a lot of
- 33:36people become serious all of a sudden.
- 33:40And life is so serious and we take things so seriously as
- 33:44adults are just this way. They lose their way at some
- 33:48point in life because someone said you need to grow up.
- 33:50You need to make sure that you know you're responsible.
- 33:53And yes, you do have to be responsible to an extent.
- 33:55You have to pay your bills. You got to make some money
- 33:57somewhere. But there is something about
- 34:00this idea of playful curiosity, being playful in every aspect of
- 34:05your life, actually enjoying life.
- 34:08Have you always been like, playful, you know, growing up?
- 34:12I mean, I know you said that you were serious, that you always
- 34:16liked interacting with the adults.
- 34:18But was there also like, a playful curiosity to how you
- 34:21lived life and just really being fascinating and interested in
- 34:25different things? Like it seems like things you
- 34:28were drawn to or things that you were really playfully curious
- 34:31about, whether that was physical education or whether that was
- 34:35going into physical therapy. It seems like you had this,
- 34:39maybe it wasn't intentional, but it was something innately in you
- 34:43that just drew you out and said, oh, I'm fascinated by that.
- 34:46I'm I want to learn more about that.
- 34:47I want to have fun with that. Is that does that strike a chord
- 34:51with you? I don't know if I would have
- 34:53used the word fun. I was why has been my favorite
- 35:00word since I was four years old. You know, I remember driving my
- 35:03dad to the point he's like, if you say why one more time, but
- 35:07why? So I've always been curious
- 35:11about stuff and I think I've been drawn into areas of life
- 35:17where I get to explore the boundaries.
- 35:20I get to see where things go, you know, and the movement stuff
- 35:25that I was doing was a huge part of that because nobody, I wasn't
- 35:29following a specific method. I was exploring what the bodies
- 35:33could do, what they couldn't do, and why they couldn't do it.
- 35:37So I didn't really accept, oh, well, if I can't move my arm
- 35:41that way, then I just can't move it, which is what a lot of
- 35:45people do. It's like, Oh, well, if it won't
- 35:47go that way, then maybe it'll go that way or maybe it'll go that
- 35:50way and let's just have a play with it and see, You know, it's
- 35:54why it got nicknamed Wiggling because I would be like, oh, put
- 35:58your body in this position, you know, just have a bit of a
- 36:00wiggle and you know, just move around.
- 36:01Isn't you can't move wrong. You're not going to make it
- 36:04worse. And I think that takes a lot of
- 36:07pressure off people, especially when they're reluctant to move
- 36:11something because it's hurt. It's going to hurt them.
- 36:13You know, they anticipate that pain.
- 36:14I know that feeling well for psyching yourself up to turn
- 36:17over in bed or, you know, bend over to put your socks on or
- 36:19something like that. It's oh, it's horrible.
- 36:21I won't wish it on anybody. But when you can take that away,
- 36:26it'd be like, OK, so if you can't move that way because it
- 36:28hurt, where can you move to? And that's really interesting to
- 36:33me. That's what I find fun is
- 36:35exploring those things that people, it just takes away all
- 36:39of the regular conventional way of thinking about it.
- 36:42So yeah, I suppose that's, it's never really occurred to me
- 36:45before, but yeah, I think that's what I've been doing is just
- 36:49taking an unconventional approach.
- 36:51Well, it's interesting because even just looking at you like
- 36:54your face lights up when you talk about that, when it, you
- 36:58know, the wiggling of like just trying to trying to not even
- 37:02necessarily make sense of things, but to find a different
- 37:06way, right? Because growing up, we're told
- 37:09this is what you need to do. This is how you should be.
- 37:12And it really isn't until you understand who you are and who
- 37:17you were created to be. When you understand those things
- 37:20are great. I think it was Jim Rohn that
- 37:22said the greatest day in your life is the day that you
- 37:24discover why you were made. And I love that.
- 37:30And I've always taken it one step further.
- 37:31It's, it's not just why you were created to be that way, but then
- 37:35you start living the way you were created to.
- 37:37Because I think some of us, there's something deep down
- 37:40inside of us that says, Hey, we should go do this.
- 37:43We should try this over here. I was just talking to a woman.
- 37:46It wasn't too long ago, maybe a couple months ago.
- 37:49And one of her dreams is to have a yarn business, but she doesn't
- 37:53want to shop. She wants, she wants to have it
- 37:55in the back of a trailer that she can pull up to different
- 37:59places and she'll have all this yarn inside of it.
- 38:01And then people can come and she can teach them to crochet or she
- 38:04can teach them to knit. She's just, it's something that
- 38:07she absolutely loves. And as we started to talk about
- 38:10it, you see her face light up and that I see that same exact
- 38:15thing with you of of you light up when you talk about this idea
- 38:19of wiggling, of finding the things that bring you joy.
- 38:24You know, the things that bring you joy may not be the same
- 38:26things that bring me joy. And that's completely fine.
- 38:30But there is a piece that as you start living that out life all
- 38:34of a sudden really does become enjoyable.
- 38:37Now you said you said sensei Sarah, I'm curious, did you do
- 38:42martial arts in in your background?
- 38:44What what was that? I'm fascinated by that.
- 38:47It's a martial art that's not very well known.
- 38:48It's called Tang Pseudo and it sounds.
- 38:51It sounds and is very similar to Taekwondo, but there's no
- 38:54contact, which sounds completely ridiculous for a martial art.
- 38:58But what I have taken away from that is that you have more
- 39:02control when you don't hit something than when you do.
- 39:06So Taekwondo is all about the strike and making that strike
- 39:09register on pads and things like that.
- 39:12But those people used to come to our martial arts and they
- 39:15terrified me because they had no control.
- 39:17So they put a kick that went whizzing past your nose, but if
- 39:20you moved, they couldn't stop. Whereas the Tang pseudo approach
- 39:26is to go this close and stop. So I could put a speedy kick
- 39:31around and just tap your forehead here.
- 39:33In fact, I did that once. Shouldn't have tapped his
- 39:36forehead or had the control to stop enough to just tap his
- 39:39forehead. So yeah.
- 39:42Some people you want to give them just a little bit more than
- 39:44just a tab just to make sure that they understand.
- 39:47I'm still I, I could still do something if I needed to.
- 39:50That's funny because I'm actually, I've actually heard of
- 39:54Tang Sudo. So that's really cool that you
- 39:56do that. You said that you're the the
- 39:58scaredest black belt that you'll ever meet.
- 40:00Oh, I'm a scared black belt, Yeah.
- 40:02Totally what? What is that?
- 40:04Well, if somebody's going to pick on me, I'm going to run
- 40:07away. I don't, you know, I will stand
- 40:09and fight if I have to, but I would much rather run away.
- 40:14Yeah. So.
- 40:15Why is that? I just have never liked
- 40:19conflict. You know, I if why noticed
- 40:25because during the time when my, I lost my business, I was so
- 40:31emotionally burned out, but I couldn't the energy of people
- 40:36who were I'm in a bad mood or wanted something from me or I
- 40:43just, I read energy in people. That's how I was treating sports
- 40:46injury and I just couldn't cope anymore with that energetic
- 40:52overwhelm and that conflict and that aggression and all that
- 40:57just is a reflection of that. And so I just don't enjoy being
- 41:02around that energy. So if somebody's coming up me
- 41:05with aggression, then I will. I will just leave because I
- 41:09can't. I can't do that anymore.
- 41:12That's interesting. So as you look back and and you
- 41:15know you were talking recently about this, the relationship
- 41:18with your sister, your sister is what, like you, You don't want
- 41:22to make waves. Your sister's the one that makes
- 41:23waves. You don't want conflict.
- 41:25She's the one that loves conflict, right?
- 41:27She starts conflict. No, because there's no I
- 41:28wouldn't, I wouldn't do that. She, she likes to explore the
- 41:32boundaries, but she, she runs at the boundaries rather than just
- 41:36gently prodding them, you know, so she used to when she was a
- 41:39kid. She's very different now, but
- 41:41yeah. So, so I'm curious, I'm curious
- 41:45how has your relationship with your sister Louisa, how is that?
- 41:49How is that morphed and changed? Because that's interesting to me
- 41:52just in terms of the relationships, because some
- 41:54people, you know, we look at our past relationships.
- 41:57So like this last weekend, I was just at one of my class
- 42:00reunions. So everyone from our, our
- 42:03secondary school or my high school got back together and we
- 42:06got to see each other. And there was one particular
- 42:08person who I wasn't looking forward to seeing.
- 42:10I saw his name on the list. I was like, I don't really like
- 42:12this guy. We didn't get along back then.
- 42:15And there were, there was other history within that.
- 42:17But then I started to talk to him and there was an
- 42:20understanding. Then I got to see and I was
- 42:24like, oh, this is how you're wired.
- 42:26This is who you are. I misunderstood who you are.
- 42:30And so I can value who you are now.
- 42:33In fact, he's changed a lot even since those days.
- 42:35I'm curious, how has understanding helped to morph
- 42:40that relationship between you and your sister today?
- 42:43And how has that made you a different person?
- 42:48This is really interesting actually, because the same time
- 42:51I was going through what I went through with the business,
- 42:54Louise was going through having two kids who are like me and
- 43:00her. So she could see through them
- 43:04the relationship that we had growing up.
- 43:08And I was starting to learn about disc and starting to learn
- 43:10about different communication styles.
- 43:12And so it's kind of like not, but we didn't do it at the same
- 43:15time, but it was very similar, very close together.
- 43:18She started to understand how her communication was impacting
- 43:23her kids and I started to understand how people were
- 43:26commute had been communicating with me and my perception of
- 43:30them when I was growing up. So it kind of happened at the
- 43:33same time. And so we started to be a bit
- 43:36more open minded about each other, a bit more respectful
- 43:41about how the other was thinking and communicating and all that
- 43:44kind of stuff. And we kind of did that at the
- 43:46same time. So it's been really interesting
- 43:49talking to her about the whole thing.
- 43:51I think we can be a lot more open now than we could before.
- 43:53So yeah, I mean, we'll always be different people.
- 43:56And I think now we've got to a level of communication where we
- 44:00understand where the other is coming from most of the time.
- 44:05And it's it's much more forgiving.
- 44:06It's a lot. It's a lot gentler.
- 44:09It's a lot easier to to be around her.
- 44:12I love that. Yeah.
- 44:14It's interesting. As you start growing up and you
- 44:16get different things. I've always said that we, we
- 44:19kind of have backpacks. As we go through life, we put
- 44:21things in our backpack. It gets heavier.
- 44:23The relationships that we've had that, you know, sometimes the
- 44:26stupid mistakes that we've made, we, we kind of tucked those away
- 44:29in our backpack and it gets heavier and heavier and heavier
- 44:32until one point you just realize you can't walk anymore and you
- 44:35have to start unloading some of those things, letting things go,
- 44:38whether that's, you know, an argument you had with someone a
- 44:40long time ago or, you know, it was funny that this last weekend
- 44:44when I was talking with some of my old classmates, I said, oh,
- 44:47yeah, I remember this one guy, he owed me $20.
- 44:50He still owes me $20.00. But, but, but I, I let that go.
- 44:55And it's funny because in the back of my head, even though I
- 44:58joke about that, every time this person's name shows up in my
- 45:03head, I immediately think this guy owes me $20.
- 45:07Even though I've said he doesn't owe me $20.00.
- 45:09I still think I am like he's still, I remember that I gave
- 45:12him the $20 and he said he was going to be pay me back.
- 45:14And he never did it. And but we carry that.
- 45:17And it's that this mental space that gets taken up inside of our
- 45:20minds, recording some of those injuries, mental injuries that
- 45:25we've, that we've really taken blows from over the years.
- 45:29You know, as you look back on your life, what's the what is
- 45:33the silver lining that you've seen of, of who is Sarah that
- 45:38you know, if someone were to come up to you and and meet you
- 45:41on the street, what would be the one thing that you would want
- 45:46people to know and understand about you?
- 45:51That's a really difficult question.
- 45:54I have heard many times over the years that people feel like I'm
- 46:00a safe space. So when I was treating injuries,
- 46:03when I'm helping business owners now, they feel like I'm that
- 46:08safe place where they can come and just explain everything or
- 46:12say what they need to say and get things done.
- 46:14So I suppose I I that I really, really appreciate that it
- 46:21touches my soul when people say that it's, it's like if I had to
- 46:24be known for anything, then that that would probably be it.
- 46:29I love that. And it's it is so important to
- 46:32have that, that space. There are people like yourself.
- 46:37I can relate with that also that, you know, my wife and I
- 46:40will be sitting in a room with someone that we've just met and
- 46:43all of a sudden they're pouring out their story.
- 46:45They're telling me things that they've never told anyone
- 46:47before. And, and she just looks at me.
- 46:50What in the world did you do? Like how, how do you do this?
- 46:54This always happens. People are always telling you
- 46:56about all these intimate things about their life.
- 46:59Like, I don't understand this. I, I don't know, there, there is
- 47:02something about that space that when you can create a safe space
- 47:06for people just to be who they were created to be, then I think
- 47:10that's where the transformation starts to happen.
- 47:12When we can be free to explore different aspects of our
- 47:16personality, free to explore some of the dreams that maybe
- 47:20we've let go over the years. So I absolutely love that.
- 47:23I think that's an incredible answer.
- 47:24And I think that it was a lot easier than maybe, maybe there
- 47:27was a lot of work to get up to that answer that you've done in
- 47:31the past. But I, I love the answer, Sarah,
- 47:34I've loved having you on the program, getting to know your
- 47:37story, getting to know you. I have one more question for you
- 47:40here. But before we jump into that
- 47:42question, for those of you listening in, would you, someone
- 47:46told me recently smash the like button, smash the subscribe
- 47:50button. He said, I don't know.
- 47:51Are you supposed to smash it? And I said, well, I don't know.
- 47:53Do you smash it? Is that what it's called
- 47:55nowadays? I don't know.
- 47:56I can't keep up with the trends, but would you subscribe?
- 47:59Would you like, would you comment, let Sarah know one of
- 48:02the takeaways that you really loved about this?
- 48:04And if you love the conversation that we've had and you're
- 48:08interested in more of the work that she does, could I encourage
- 48:11you to go and check out her book, grab a copy of it.
- 48:14She is an international best selling author of the book How
- 48:18to Stop Doing It All. Which by the way, I think that
- 48:20we all need to learn how to stop doing it all because we, we try
- 48:24to do too much in life. And when we do too much, we get
- 48:27spread thin and then we get frustrated with life of why
- 48:30don't we have the capacity to do the things that we really love?
- 48:34It's because we don't have the ability to focus.
- 48:36Like she was saying earlier, you can't multitask.
- 48:39It has been scientifically shown and proven that you cannot
- 48:42multitask. It's just switching between
- 48:45tasks. And if you're like me, you suck
- 48:48at switching between tasks. So really check out the book.
- 48:54Go find her. She has some great content.
- 48:56You can find her on LinkedIn. You can find you can find her
- 48:59all over the place. She's she's easy to find.
- 49:01Sarah, this conversation has been so wonderful.
- 49:04It's been so rich. I want to ask you a question.
- 49:07I haven't asked anyone yet on the show, which is what does it
- 49:11mean to you to be more than before?
- 49:14What what has your journey taught you in life?
- 49:18That if there was one lesson that could help one of the
- 49:22listeners, someone listening in today that want to be more than
- 49:26they've been in the past, what would that one lesson be that
- 49:28would encourage them to lean in to who they're created to be?
- 49:36I think clarity, you can do more, but you can't be more
- 49:43until you get clear on who that is and where that's where you're
- 49:47going and you know what your foundations are.
- 49:50And I think everything is the same in business.
- 49:53It's the same in life. Things start to go wrong when
- 49:56your foundations are not clear. So yeah, I think being more than
- 50:02before is getting clear on your foundations and taking action.
- 50:09I love it, it's so perfect. Thank you all for listening in,
- 50:13for joining in on the conversation.
- 50:15Make sure you like subscribe, leave us a comment.
- 50:18We'd love to hear what you thought and leave us a comment
- 50:21of what you'd like to see moving forward.
- 50:23Maybe you want to connect with Sarah.
- 50:25She'll read the comments. I'll read the comments.
- 50:27We want to read your comments, so please leave us a comment.
- 50:30Until next time, remember to be more, see more, and experience
- 50:33more than before.