Latest / Becker’s Healthcare Digital Health + Health IT / Dr. Brian Hoberman, Executive Vice President and CIO at The Permanente Federation

Transcript

Dr. Brian Hoberman, Executive Vice President and CIO at The Permanente Federation · Becker’s Healthcare Digital Health + Health IT

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  Philips is a health tech leader focused on
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  innovation that improves the health and well-being of
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  people. Our health care technology and informatics solutions
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  help care teams diagnose, treat, and manage more
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  patients with greater precision, speed, and confidence across
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  the care journey. With Philips, clinicians are empowered
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  with streamlined insights in the moments that matter
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  for every patient. Better care for more people.
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  Philips.
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  Hello, and welcome to the Becker's Healthcare Podcast
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  recorded at the 9th annual Health IT Digital
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  Health and RCM conference.
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  I'm joined today by doctor Brian Hoberan, executive
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  vice president of information technology and CIO at
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  the Permanente Federation.
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  Brian, to get us started, why don't you
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  tell us a little bit about yourself, your
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  background, and your role in the organization? Well,
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  first of all, thank you for, inviting me
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  to be here today. It's very nice to
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  be here. So I'm a physician by training.
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  I
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  worked as a hospitalist
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  and was, actively engaged in patient care in
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  the hospital when the EMR era started,
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  and, led the transition from paper to electronic
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  medical records,
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  in our hospitals in Northern California and have
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  stayed in the
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  hospital and now,
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  all aspects of care delivery technology arena for
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  the last 20 years.
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  So AI adoption is exploding in health care.
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  In your view, what's the most significant or
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  promising application of this technology right now? And
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  how is this informing your organization's innovation strategy?
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  Now, it's a great question to ask at
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  this particular time. If we talk about the
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  now,
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  it's probably ambient listening,
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  chart summarization,
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  and other tools like that that are coming
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  from our major vendors.
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  In the future, I anticipate that there'll be
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  many more applications of AI
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  that,
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  you know, some of which we can imagine
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  right now, but we don't really know what
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  they're gonna look like until
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  they mature.
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  So on a daily basis, health care leaders
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  are managing greater volumes of data and more
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  devices across a growing number of care settings
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  and populations.
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  In this complex environment, what clinical data integration
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  tools or practices are you seeing drive improvements
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  in patient outcomes slash operations?
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  And and can you share an example?
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  You know, the
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  intelligence in the organization
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  is widespread.
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  And the access to business intelligence tools that
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  are easy to use, and can answer questions
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  that are relevant to practice across the
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  large
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  population of
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  employees
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  and the diversity
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  of services that we provide
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  makes our leaders in those areas able to
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  have insights
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  that can lead to,
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  improvements in quality access,
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  and employee happiness, and so on and so
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  forth. So the approach I am interested in
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  is
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  the democratization
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  of access to clinical intelligence
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  and insights,
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  and,
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  making essentially making them much easier to use,
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  and putting them in the hands of folks
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  who are the business owners and leaders, so
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  that they can be powered by that type
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  of intelligence.
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  How can health care organizations better support IT
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  and clinical teams as they carry out innovation
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  efforts? And, in the industry, what are some
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  of the common pitfalls you're seeing?
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  You know, it's a
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  challenging
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  problem to be an operations leader
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  who is not in technology and doesn't have
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  a view towards
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  where the technology is going, or, you know,
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  what might be not even on the horizon,
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  but coming soon.
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  So the the best way for operations leaders
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  to collaborate with technology leaders
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  is to get down to the foundational level
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  of what problems are they trying to solve.
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  And if there's a clear understanding of the
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  problems that are
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  worth solving,
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  then,
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  the solutioning becomes a collaborative process because the
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  business owners will always understand
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  business
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  far better than technology. And that but the
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  technology folks can really understand what the opportunities
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  are, in many cases, better than the business
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  owners can in any given moment in time.
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  So it's about dancing together and being super
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  collaborative.
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  So what's your top piece of advice for
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  health care leaders as they prepare for future
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  advancements in technology and greater demands for care?
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  Know your customer,
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  your internal customer,
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  you know, and really know the business that
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  they're they're in.
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  And, that's challenging in health care because health
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  care is
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  incredibly diverse.
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  We we support humans from pre birth to
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  end of life,
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  and every dimension of every kind of clinical
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  condition and
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  health, wellness and disease, and patients
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  in infinite variety of settings of care. So
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  knowing your customer is challenging,
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  but that's really the heart of it. As
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  we wrap up the interview today, do you
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  have any final thoughts you'd like to leave
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  our our listeners with? I just really appreciate
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  the opportunity to, speak with you all today.
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  Thank you so much. Thank you again for
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  joining us today on the Becker's Healthcare Podcast,
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  doctor Hoberman, and you have a lovely rest
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  of your day. Thank you.