Latest / DX Today | No-Hype Podcast & News About AI & DX / Microsoft Offers Buyouts to 60,000 as AI Spending Soars
Transcript
- 0:00SPEAKER_00: Welcome to the DX Today Podcast, your daily deep dive into the AI ecosystem.
- 0:04SPEAKER_00: I'm Chris, and joining me as always is Laura.
- 0:07SPEAKER_01: Thanks, Chris, and today we are digging into a story that I think will be studied in business schools for years.
- 0:13SPEAKER_01: Because Microsoft just offered voluntary buyouts to roughly 60,000 of its employees.
- 0:18SPEAKER_00: 60,000 people is a staggering number.
- 0:20SPEAKER_00: So before we get into the why, give our listeners a sense of scale and tell us what share of the whole company that actually represents.
- 0:27SPEAKER_01: Microsoft had about 223,000 full-time employees at the end of June.
- 0:32SPEAKER_01: So this offer reaches roughly 27% of the workforce, which is more than one in every four people.
- 0:39SPEAKER_00: So more than a quarter of the company just opened an email that basically says, here's a door, and you are welcome to walk through it.
- 0:46SPEAKER_00: How did Microsoft actually frame this to its own people?
- 0:49SPEAKER_01: The program is officially called the Voluntary Exit Offer, and it was announced on Monday in a note from Amy Coleman, the chief people officer, which Microsoft also published on its company blog for everyone to read.
- 1:00SPEAKER_00: I have to say, the corporate language around these things always fascinates me.
- 1:04SPEAKER_00: So what did Coleman actually say about the reasoning and did she give any hint about what success looks like?
- 1:09SPEAKER_01: She was surprisingly candid in one line.
- 1:11SPEAKER_01: She wrote that the voluntary exit offer is new for us and that we'll learn from it, which tells you even Microsoft is treating this as an experiment in real time.
- 1:20SPEAKER_00: An experiment involving 60,000 careers is quite a thing to admit out loud.
- 1:24SPEAKER_00: Who exactly is eligible?
- 1:26SPEAKER_00: Because I assume this is not every single engineer and salesperson across the entire company.
- 1:31SPEAKER_01: Right, it covers employees at the vice president level and below on select teams in the United States, Canada, the United Kingdom, and India, and Bloomberg reports the participating groups include Xbox, Windows, Copilot, and Finance.
- 1:44SPEAKER_00: Wait, Copilot is on that list?
- 1:46SPEAKER_00: That surprises me because Copilot is the flagship AI product they keep telling Wall Street about.
- 1:51SPEAKER_00: So why would they invite those people to leave?
- 1:54SPEAKER_01: That is the twist I find most interesting.
- 1:56SPEAKER_01: Being eligible does not mean a team is shrinking on purpose, but it does suggest Microsoft wants to reshape even its AI teams around different skills in a smaller, faster structure.
- 2:07SPEAKER_00: And who's excluded?
- 2:08SPEAKER_00: I would guess the people building and running all of those enormous data centers are not being shown the exit right now, given how much capacity the company still needs.
- 2:16SPEAKER_01: Exactly right.
- 2:17SPEAKER_01: Reporting says data center roles are largely excluded, along with many sales and marketing teams, which makes sense because those are the people who build the capacity and then sell it to customers.
- 2:28SPEAKER_00: Let's talk about the money because a buyout is only as attractive as the check attached to it.
- 2:33SPEAKER_00: What are people actually being offered if they raise their hand and decide to leave?
- 2:37SPEAKER_01: In the United States, the minimum is eight weeks of pay plus continued stock vesting, health care for a period of time, and career services.
- 2:45SPEAKER_01: And the payment scales up with tenure and varies by each country's labor laws.
- 2:49SPEAKER_00: Is there more detail on how the tenure piece works?
- 2:53SPEAKER_00: Because eight weeks sounds fairly modest for someone who has given 10 or 15 years of their working life to one company.
- 2:59SPEAKER_01: Business Insider reported tiers tied to internal job levels.
- 3:03SPEAKER_01: People at levels 64 and below get one week of pay for every six months served, while levels 65 to 67 get two weeks for every six months.
- 3:12SPEAKER_00: So for a long tenured senior person, that could actually add up to a meaningful sum.
- 3:17SPEAKER_00: What is the timeline here, and how long do employees have to make what is a very personal decision?
- 3:22SPEAKER_01: Employees have until the first week of December to accept, and those who say yes leave the company on December 31st.
- 3:29SPEAKER_01: So it is a tight window right before the holidays, which adds real pressure.
- 3:33SPEAKER_00: Now here's my skeptical question.
- 3:35SPEAKER_00: Is this really about artificial intelligence?
- 3:38SPEAKER_00: Or is AI just the fashionable explanation for a company that simply wants to cut costs the polite way?
- 3:44SPEAKER_01: Honestly, it is both, and the numbers make that clear.
- 3:47SPEAKER_01: Microsoft reported earnings on Wednesday and spending on capital projects, mostly AI data centers and chips, hit$45.2 billion in a single quarter.
- 3:57SPEAKER_00: $45 billion in three months is an almost unimaginable amount of money.
- 4:02SPEAKER_00: How does that compare with a year ago?
- 4:04SPEAKER_00: Because I want to understand how fast that line is actually climbing.
- 4:07SPEAKER_01: It is up about 30% from a year earlier, and free cash flow fell 27% to about$18.6 billion.
- 4:16SPEAKER_01: So the cash being poured into hardware is clearly squeezing other parts of the budget.
- 4:20SPEAKER_00: So the logic is fairly simple then.
- 4:22SPEAKER_00: You are spending enormous sums on machines, and one of the biggest remaining costs you can actually control is the number of people on the payroll.
- 4:30SPEAKER_01: That is the cold arithmetic.
- 4:31SPEAKER_01: Yes, but the part that keeps it from being purely a cost story is that the AI business is booming.
- 4:37SPEAKER_01: Azure revenue was$33.17 billion, growing more than 48%.
- 4:42SPEAKER_00: Hold on.
- 4:43SPEAKER_00: So Azure is growing almost 50%.
- 4:46SPEAKER_00: The company beat expectations, and in the very same week it is asking a quarter of its staff whether they would like to leave.
- 4:52SPEAKER_00: That feels like a contradiction.
- 4:54SPEAKER_01: It feels like one, but it is really the new playbook.
- 4:57SPEAKER_01: Total revenue was$92.3 billion, up 19%, and Chief Financial Officer Amy Hood said we still have demand that exceeds supply.
- 5:06SPEAKER_00: So demand is not the problem at all.
- 5:08SPEAKER_00: The problem from the company's point of view is that growth now comes from compute and electricity rather than from adding more people to the organization chart.
- 5:17SPEAKER_01: Precisely.
- 5:18SPEAKER_01: And that decoupling is the real headline for me.
- 5:21SPEAKER_01: For decades, software revenue and headcount rose roughly together.
- 5:24SPEAKER_01: And now we are watching a giant company grow revenue 19% while trying to shrink its workforce.
- 5:50SPEAKER_01: Up from about 66%, which means this spending becomes a recurring bill rather than a one-time build.
- 5:56SPEAKER_00: Let me push back a little though.
- 5:58SPEAKER_00: Is there any real evidence that AI tools are making Microsoft employees so productive that the company genuinely needs fewer of them?
- 6:06SPEAKER_00: Or is that still mostly a hope?
- 6:07SPEAKER_01: The evidence is mixed.
- 6:09SPEAKER_01: Microsoft says active users of Microsoft 365 co-pilot rose 50% from the prior quarter, but it did not disclose paid seats.
- 6:18SPEAKER_01: So adoption is real while the productivity math is still debated.
- 6:21SPEAKER_00: That is a fair caveat.
- 6:23SPEAKER_00: And I think it matters, because if the productivity gains are smaller than promised, the people who stay might end up carrying a much heavier load than anyone planned for.
- 6:32SPEAKER_01: That is the classic risk with voluntary programs.
- 6:35SPEAKER_01: The people most likely to accept are often the ones with the best outside options.
- 6:40SPEAKER_01: So a company can accidentally lose its strongest performers while keeping people who feel stuck.
- 6:45SPEAKER_00: How many people does Microsoft actually expect to say yes?
- 6:48SPEAKER_00: Because 60,000 eligible is a very different story from 60,000 gone, and I suspect the real number is far smaller.
- 6:55SPEAKER_01: Much smaller, probably.
- 6:56SPEAKER_01: A spokesperson pointed to similar programs at other tech companies that saw uptake of about 3 to 5%, which would mean somewhere around 2,000 to 3,000 people actually leaving.
- 7:07SPEAKER_00: That changes the story quite a bit.
- 7:09SPEAKER_00: But has Microsoft tried this before?
- 7:11SPEAKER_00: So we have some sense of whether their own employees react the way those other companies saw?
- 7:17SPEAKER_01: They have, and that is the wrinkle.
- 7:19SPEAKER_01: Earlier this year, Microsoft offered buyouts to retirement age employees, and of roughly 8,750 who are eligible, more than 30% accepted, far above the industry benchmark.
- 7:30SPEAKER_00: 30% is a completely different world from 5%.
- 7:34SPEAKER_00: If anything close to that happened here, we would be talking about something like 18,000 people, which would be one of the largest exits in tech history.
- 7:43SPEAKER_01: And that is exactly why the company keeps saying it will learn from this.
- 7:46SPEAKER_01: Nobody knows the true number yet, and the answer in December will tell us a lot about how workers feel about their futures inside big tech.
- 7:54SPEAKER_00: We should remember this is not the first cut either.
- 7:56SPEAKER_00: Can you give us the recent history?
- 7:59SPEAKER_00: Because I think listeners might assume this is a sudden change of direction rather than part of a longer pattern.
- 8:04SPEAKER_01: Sure, Microsoft cut more than 15,000 jobs during last year, then about 4,800 more in July of this year, many of them in Xbox, and headcount was already down about 5,000 from a year earlier.
- 8:16SPEAKER_00: So the buyout is the gentler, more polished version of a trend that has been running for well over a year.
- 8:22SPEAKER_00: Why choose voluntary exits now instead of simply announcing another round of layoffs?
- 8:27SPEAKER_01: A few reasons.
- 8:28SPEAKER_01: Voluntary exits are less damaging to morale and to the employer brand.
- 8:32SPEAKER_01: They avoid some legal and notice requirements in certain countries, and they let the company see who wants to go before forcing anything.
- 8:39SPEAKER_00: There's also a reputational angle, I would imagine.
- 8:42SPEAKER_00: Announcing that you are laying off 60,000 people because of AI would be a political firestorm, while offering people a choice sounds far more humane.
- 8:52SPEAKER_01: Absolutely, and the timing is sensitive.
- 8:54SPEAKER_01: AI and jobs is a live issue with the midterm elections approaching, and no company wants to become the poster child for machines replacing workers right before voters head to the polls.
- 9:04SPEAKER_00: Is Microsoft alone in this?
- 9:06SPEAKER_00: Or are we seeing the same move across the industry?
- 9:10SPEAKER_00: I feel like every few weeks there's another large company quietly trimming its ranks while spending heavily on AI.
- 9:16SPEAKER_01: It is clearly a pattern.
- 9:17SPEAKER_01: Google offered buyouts to select employees in June.
- 9:21SPEAKER_01: Amazon laid off about 30,000 workers between late last year and early this year.
- 9:25SPEAKER_01: And even the Dutch government plans to cut 25,000 civil service jobs tied to AI savings.
- 9:31SPEAKER_00: The Dutch government example is striking because it shows this logic spreading beyond technology companies into the public sector, where the assumption has always been that jobs were relatively safe and stable.
- 9:43SPEAKER_01: And that is the second-order effect people should watch.
- 9:46SPEAKER_01: When the most valuable software companies prove they can grow while shrinking, every chief financial officer in every industry will feel pressure to try the same experiment.
- 9:55SPEAKER_00: I wonder how investors read all of this, because on one hand, the company is cutting people, and on the other hand, it is spending more than ever.
- 10:03SPEAKER_00: Did Wall Street reward the strategy or punish it this week?
- 10:06SPEAKER_01: Wall Street liked it.
- 10:08SPEAKER_01: The stock rose about 4% after hours on the earnings, and Microsoft guided for Azure growth of 49 to 50% next quarter.
- 10:16SPEAKER_01: So investors are clearly betting that machines, not headcount, will drive the next wave of growth.
- 10:21SPEAKER_00: So let's get practical for the people listening who work in tech or in large organizations.
- 10:26SPEAKER_00: If you got an offer like this tomorrow, what should you actually be thinking about before you decide?
- 10:31SPEAKER_01: First, run the real numbers, including stock you would lose and health coverage gaps.
- 10:36SPEAKER_01: Second, be honest about your outside options right now.
- 10:40SPEAKER_01: And third, look hard at whether your role is growing in importance or quietly being automated away.
- 10:45SPEAKER_00: That last point is the uncomfortable one.
- 10:48SPEAKER_00: And for the people who stay, I would add that the smartest move is becoming the person who knows how to direct these AI tools rather than the person competing with them.
- 10:56SPEAKER_01: I completely agree.
- 10:58SPEAKER_01: And Microsoft itself says it wants people to build new skills and find roles where the company is investing.
- 11:03SPEAKER_01: The message underneath this whole story is that the map of valuable work is being redrawn very quickly.
- 11:09SPEAKER_00: For me, the big takeaway is that we now have a profitable, fast-growing company openly reshaping a quarter of its workforce for the AI era.
- 11:16SPEAKER_00: Whether 60,000 people or 3,000 walk out.
- 11:20SPEAKER_00: The signal to every employer is unmistakable.
- 11:22SPEAKER_01: And we will know a lot more in early December when the acceptance deadline passes.
- 11:26SPEAKER_01: Until then, if you are one of those 60,000 people facing this decision, we are genuinely wishing you clarity and a great next chapter.
- 11:34SPEAKER_00: That's all for today's episode of the DX Today podcast.
- 11:37SPEAKER_00: Thanks for listening, and we'll see you next time.