Can Retailers Overcome the Consumer Power Shift? w/Honeywell’s Tony Boncore
Not long ago, retailers held most of the power in how consumers found, purchased, and knew about products and services. The internet age, social media, and always-on-hand mobile devices shifted that dynamic in favor of the consumer. Will technology restore the balance of power or allow SMB retailers to compete against the big box & e-commerce giants? Honeywell's Tony Boncore returns to the show to explain. What did he see at NRF? How do AI and mobility tools empower associates to create better customer experiences?
Around the Nation: Check out the latest RSPA Retail IT Channel Study and catch…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.