How Do We Engage Members? (with Rob Gelb)
“We're simplifying the complexities of healthcare. We gotta declutter it, we've gotta demystify it, we've gotta make it more transparent and understandable in bite sized ways where members know and understand what's happening for and to them." - Rob Gelb
It sounds like a simple question, but as an industry, we’re still working towards figuring it out: how do we engage members?
Rob Gelb joined me this week to discuss what role Valenz has in solving that seemingly unsolvable equation.
Along the way, Rob and I also discuss his perspective on sales, why “yes, and,” is so important in Valenz’s…
The skinny
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