Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Maximus CDIO Derrick Pledger on Putting Business Value Before AI
AI transformation should start with business value, not technology.
In this episode of Technovation, Peter High speaks with Derrick Pledger, Chief Digital and Information Officer of Maximus, about how he is reimagining work for an AI-driven enterprise. Derrick explains why Maximus defines ROI before launching AI pilots, how the company evaluates whether legacy processes can survive in an agentic world, and why every employee receives AI training.
He also discusses building a failure-friendly innovation culture, bringing Silicon Valley capabilities into government environments, and using…
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