Ep. 52: How AI-Powered Student Enrollment Frees Staff to Focus on Genuine Empathy
Higher education is undergoing rapid technological shifts, but Dr. Courtney Lewis believes AI integration should never mean sacrificing human empathy. Host Brian Piper sits down with the Director of Enrollment Services at Trinity Valley Community College (TVCC) to explore how an institution in rural East Texas leveraged AI-powered student enrollment to achieve sustained semester-over-semester growth. Courtney talks about her personal journey as a former first-generation TVCC student who navigated the college search with no money, no roadmap, and a shame-inducing narrative around community…
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