Latest / Invisible Machines podcast by UX Magazine
S4E10 Is AI the End of Companies?
With consumer use of AI technology outpacing enterprise adoption, the fear of companies using AI to get rid of employees has been flipped on its head into legitimate threat to the existence of companies as we know them. There’s nothing preventing consumers from using generative tools to disrupt large companies—for example, using a fleet of AI agents to flood and debilitate a call center to take advantage of a promotion. Harsha Gowda and Nitin Bhudia, respectively the CTO and Director of Innovation at Getronics, join Robb and Josh to discuss the risk organizations take by dragging their feet…
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