Latest / Identity at the Center / #14 - KuppingerCole Consumer Identity World Conference Part 1
Transcript
- 0:06Do you know who has access to what this is?
- 0:08The identity at the center podcast?
- 0:10If you're looking for identity and access management talk
- 0:13you've come to the right place and now on to the show, Welcome
- 0:31to the identity at the center podcasts.
- 0:33I'm Jeff and that's Jim here I am.
- 0:36There you are, that's where you are.
- 0:38You're there. Today was day, one of the
- 0:41cooping, ercole consumer identity World Conference,
- 0:45that's a mouthful. Yeah, good job pronounciations
- 0:48whooping whooping, her coming up, injure, which I've said
- 0:51before coming herself but yeah, whooping her as I learned today.
- 0:56So already a successful conference.
- 0:57Yes, right, learn something. We can we can now correctly.
- 1:01Say, the sponsors name. My attitude is generally, I want
- 1:05to learn something new every day once I do, I shuffle.
- 1:08Yeah, so we learn that pretty early.
- 1:10So yeah, that makes a lot of sense.
- 1:12Today was a day of workshops and there was a few different things
- 1:16that were talked about. There was a presentation by ID
- 1:19Pro around identity, access management or kind of like an
- 1:22intro. I am but that's another good
- 1:24topics in there. Yeah.
- 1:25Yeah. You know, when I saw two topic
- 1:27on the agenda, I thought okay I've been in the industry for 15
- 1:31years. Probably skip this one but it
- 1:35was a single track day. So I sat in the session was
- 1:40Sarah and Ian and they're both really brilliant people and I
- 1:45got a lot out of it, you know. I think one of the things
- 1:48sometimes, when you're so close to something is you don't see
- 1:53with it. You'll see the first or the
- 1:55trees. Are basically I think that's the
- 1:57right amount things that. But basically, what I mean by
- 2:00that is, you know, they had a slide for example on IDP
- 2:06Discovery or on Discovery. So it was, you know, somebody is
- 2:10doing a Federated login, how do you know what IEP to send them
- 2:15to and they gave a good framework of a, the three
- 2:19methods. And I think that is really
- 2:22interesting. So I actually think what I'd
- 2:25like to do Do is get their slide deck and maybe even have one of
- 2:28them. Come on the show some time and
- 2:31really just go through what Ida Pro is all about me.
- 2:34Pick some of those topics and and kind of dive into them.
- 2:37Could be therapy and might be getting back from your
- 2:40hesitation. Yeah.
- 2:41And since we talked about in the past, I think, as we've kind of
- 2:44grown into this podcasts, right? And kind of learned how it, how
- 2:49it works that we can, you know, start to figure out how to, how
- 2:52to get some some better guests and Were guests from other
- 2:56things that our guests from the money.
- 2:58Yeah. But I was wrong.
- 2:58The were is wrong word but just, you know, more guests different
- 3:01guests from different areas and their cat top neurosurgeon but I
- 3:03do pro is a great word. It's only been around for, I
- 3:07want to say this is the third year.
- 3:08It started at the Ping Identity conference which became identify
- 3:12reverse severally identify think it was 2016.
- 3:17It was in Chicago and so I'm a founding member of the
- 3:21organization just like, you know, a bunch of other people
- 3:23and Ice also served last. Last year or this year I should
- 3:26say on the board nomination committee.
- 3:28So I do have some relationships there.
- 3:30That maybe you might be helpful to kind of bring onto the show
- 3:33and then talk group. Yeah, I think that would be is
- 3:35it is a good, a good well-run well-managed and kind of
- 3:39well-executed organization. It feels like they're trying to
- 3:44make significant Change for the good in the industry.
- 3:50So one of the things they were talking about is how the help
- 3:54people get up speed quicker. And I think the way that it was
- 3:59put was it takes people between five and ten years to really
- 4:04know the industry and that was based on survey responses and
- 4:08others people self grading. So, you know, I think you could
- 4:11look as a out if you if you've been in the industry 15-20 years
- 4:15like you won't know it. As much as I know for so long.
- 4:19But this is people greeting themselves and I think the
- 4:24thought pattern well most of us who get into.
- 4:27I am start with a single product right before, we're not really
- 4:31industry experts for, you know, during that period where we're
- 4:35only working with one product because we get very product
- 4:38focus and how that product solves a particular problem,
- 4:42right? Yeah, I remember they went out
- 4:44so everyone out. So it would definitely was a
- 4:46poll of ID Chrome. Embers and kind of get that
- 4:49sense of when to feel when do people feel proficient and it
- 4:53was that 5 to 10-year Mark. But, you know, even people who
- 4:56have been in the space for 15-plus years like you and I I
- 5:00still feel like, there's always something new to learn, right?
- 5:02Technology is always changing. I think there's Core Concepts,
- 5:05right? That maybe now we take for
- 5:07granted right there. Are people who don't have that
- 5:10experience, right? We have Morgan on a few weeks
- 5:12ago, you know, she's relatively new to the I am space.
- 5:16You know, it's people like that. That, how do we groom the Next
- 5:19Generation? I know that was a topic that
- 5:21actually, you know, someone wrote in looking for us to talk
- 5:25about, I think, in some point in the future, once we get through
- 5:28this, little travel still work on, it would be a good idea to
- 5:32kind of, get those folks back into room and really kind of
- 5:34talk about. How do we get, how do we get
- 5:36the, you know, folks who don't have as much experience with?
- 5:39I am. Snag them in college and see no
- 5:43other areas, you know, younger folks are people who are just
- 5:46looking to make a change. And And try to, you know, help
- 5:49them along their path. Yeah.
- 5:50Totally Ida pro has this project, they're working on
- 5:52called the body of knowledge which is essentially the intent
- 5:56is to be kind of a, you know, a training manual for I am.
- 6:00Yeah. You know it was interesting.
- 6:02Was it was meant to be kind of I think the way Sarah was putting
- 6:07it was. It's like so first off.
- 6:10I'm PMP. So that's project management
- 6:13professional. That's the group that PMI that
- 6:17built the pain. My project management body of
- 6:19knowledge. So I actually had to know it
- 6:22like down to the job until at one point and what she was
- 6:28saying was that they want to create a body of knowledge but
- 6:31they don't want it to dictate best practices.
- 6:34And my thought was, well, the pin bog definitely.
- 6:36So this is the best practice. It is not a agnostic from that
- 6:41sense, but I do think that And I am it's a little dangerous to
- 6:47you know try to say this is the best practice I think him.
- 6:51Similarly different people have different perspectives on what
- 6:54the best practices. Well they change.
- 6:55So I mean they can change relatively quickly if you think
- 6:58about it like what was that? Like two years ago SMS is fine.
- 7:01Maybe three years ago but SMS is fine for a one-time password.
- 7:05Now it's not even recommended by nist standards and no think
- 7:08historically nist has moved as quickly maybe as you know the
- 7:11industry but even nests you know it is Saying, yeah, we're
- 7:15deprecating that and it's no longer considered a secure form
- 7:20for authentication, right? That being said, if you're only
- 7:24using an ID and a password, and the only option you have
- 7:27available is to use some sort of SMS, you know, OTP, then it's
- 7:33probably better that. It's nothing at all, rather than
- 7:35nothing, right? But yeah, things move so
- 7:37quickly. That I don't know if you want to
- 7:38set a best practice today for without having to have several
- 7:43pages of This is a point in time, you know exactly.
- 7:48You're going to have to just I mean no matter what you do
- 7:50you're going to have to update. That's the one thing about
- 7:53identity management is pretty cool.
- 7:55Since I first got into industry, the first conference I went to
- 7:59was called digital ID world, and it was like, I think, you know,
- 8:04was there because Rob he's been around for a long time but, you
- 8:12know, it was like they talked about I am The standpoint of
- 8:15like, what is the father, who what is the identity?
- 8:20And it was really quite loved that about.
- 8:23I was like, you know, I never really thought about what is an
- 8:26identity mean to the philosophical discussion
- 8:29philosophical discussion about it and, you know, there's so
- 8:34many different Industries where they've kind of disappeared as
- 8:41industry and they've just become like could you imagine A CRM or
- 8:46Erp industry event? I don't think those exist.
- 8:51I think they're all focused on their one product and they're
- 8:54all product Focus now. So it's a very, you know,
- 8:57Salesforce or sap or, you know, one of those guys or maybe like
- 9:04Microsoft or something, but, you know, I didn't imagine still has
- 9:08vendor agnostic conferences. Yeah.
- 9:10Which is that? Yes, I think it's great.
- 9:11There's so many So many products out there, you know, sometimes I
- 9:17fundamentally, I feel like fundamentally.
- 9:19They do pretty much the same thing, they helped me understand
- 9:22who has access to what, and if that is appropriate at its basic
- 9:27level, that's pretty much all I am is right, that is different
- 9:29things right there. Could be, you know around yes,
- 9:31education site operation side, you know, wherever he may be.
- 9:34But there's so many still good conferences.
- 9:37Like you said that you can see the, you know, compare and
- 9:41contrast the different solutions because each one has an area
- 9:44think that they're really good at we're other specialized maybe
- 9:48in, you know, another area of I am or even just down to, you
- 9:53know, I'll call like simple things like IGA then he governs
- 9:56Administration doing just the basics of Plumbing of
- 10:00provisioning accounts be provisioning accounts.
- 10:03Yeah, you know, certifications sale Point does it this way?
- 10:06Saving? It does it this way, Oracle does
- 10:08it another way. They all have different
- 10:11strengths that they liked him. Yeah, I asked the question and
- 10:15it wasn't like in order to stump these guys because I'm really
- 10:19interested to see if they had an answer.
- 10:23But you know it's like we talked about Samuel to and we talked
- 10:26about oauth 2 and open ID connect and I asked question
- 10:31what what's next and Puma was mentioned, that's definitely one
- 10:36that it has people's interests and their future.
- 10:39Dietary things. But it's a little bit hard.
- 10:43I think hard question to answer because I don't think there's
- 10:45anything emergent that's like. Finally, the next you see,
- 10:50here's the thing. I don't know what it is, but I
- 10:53can tell you that 10 15 years down the road soon, be something
- 10:56else. That's kind of feel like about
- 10:58actor-director right somewhere? Someone is out of replaced,
- 11:01active directory, right? We just don't know it yet.
- 11:04That's right. He's kind of same way that what
- 11:07no vowel, you know, all of a sudden was gone and you're
- 11:10really replaces Novella essentially, right?
- 11:12Yeah. So something's out there and
- 11:14replace it. I'm curious to see how the
- 11:16blockchain plays into this. I think there's some sessions
- 11:19and next couple days. Yeah, around that decentralized
- 11:22identity. Sarah did have, you know,
- 11:24interesting, use case around Puma, you may wear.
- 11:29It was kind of like a point-to-point identification,
- 11:31which I think is interesting because in the age of privacy,
- 11:34you don't necessarily need need to know someone's birth date or
- 11:37you just need to know you know are they old enough to do what
- 11:40they're trying to do? Is it by a Beer by whatever
- 11:43where they need to be 21 or maybe devote right?
- 11:46You don't really need all that information.
- 11:48Just Yes or no. Basically, it's a binary.
- 11:52So then you start having the idea of like an identity
- 11:55provider being government agency, and things like that.
- 11:58Which, you know, that idea has been getting further else's
- 12:02digital ID 1, I can see ya nationally and, you know, I
- 12:06don't know, it's like as much as it seems to make sense and never
- 12:10really, actually seems never happen.
- 12:13I think part of it is, you know, I'm not an anti-government
- 12:16person. But, you know, I think the
- 12:18government moves, Too slow to keep up with the pace of
- 12:22technology for consumers. Yeah, isn't it?
- 12:26I think it's Estonia. They've gone to an all-digital
- 12:29identification. I don't know enough about speak
- 12:32intelligently. So I'm going to stop right
- 12:34there. All right, but I'm pretty sure
- 12:35it's a Stony a little bit more, but, I'm pretty sure it's a
- 12:40Stony of that has gone to like an all digital identity.
- 12:43Do all their voting online. I'm not sure how secure it is,
- 12:48but you know that, Could be something that becomes a case.
- 12:51Study of, here's what works and here's what doesn't work,
- 12:55because like anything else, technology people processes Etc,
- 12:59will continue to evolve mature etcetera based on the needs of
- 13:04humans. Yeah, until the robots take
- 13:06over. So one last thing I want to do
- 13:08is mention I was talking about that Discovery.
- 13:12I went back and looked at the slide because it's a picture of
- 13:14it. So the three forms were first
- 13:17one they called NASCAR. I thought was a really cool
- 13:20name. So the NASCAR was the login
- 13:23screen with all the little witches or icons.
- 13:26Also got they're like yeah sponsored by Google or Yahoo
- 13:32Plankton laughing. Yeah.
- 13:37So I thought that was pretty cool.
- 13:38That was method. Number one is so this is IDP
- 13:41Discovery, that's it. One must NASCAR method to was
- 13:46what they call IDP discovery which was you Put in your domain
- 13:51or you hit a drop down, select your domain and then the third
- 13:55was user base, which is where I say this is probably the most
- 13:58common you type in an email address type style user name and
- 14:03it truncates off you know at yeah.
- 14:06Whatever is the environment clean and then we'll send you
- 14:09back to the room. That's interesting.
- 14:12Yeah. So anyway, more to come on.
- 14:16That probably the other part of the, the afternoon was focused
- 14:22on a workshop around how to manage through a data breach and
- 14:28this was truly a workshop. So when I saw it on the agenda
- 14:32didn't really distinguish, okay? Workshop means there's going to
- 14:36be a lot of participation by folks in the audience.
- 14:40So it wasn't just watching a bunch of And some actually
- 14:44thought that was good, really kept it from being too boring at
- 14:47least for me. But the case you guys were
- 14:52Richard Hill and John Tolbert, I thought it was a really good
- 14:55session. I think that the big message was
- 15:01what was in session. So what was it about?
- 15:04It was handling your identity breachers, a customer.
- 15:13They went through the workshop was kind of, a lot of, here's
- 15:18kind of the problem. One of the problems is, if you
- 15:22look at handling your breach, there's how you can prevent it,
- 15:26how you can detect it and how you can respond, most of the
- 15:33investment that at least. So they did a survey of
- 15:37companies in the UK and like ninety percent of those
- 15:41companies have invested. And prevention 55% had done some
- 15:48level of investment in detection.
- 15:50Only 13% invested in response. Yeah.
- 15:54So in other words the planning for the response, the problem is
- 15:57like the Dave reaches I think occurred are currently 50
- 16:03percent of companies or something like that.
- 16:05I mean it's a really high percentage, I don't know who
- 16:07said it, but if there's the old adage of either, you've been
- 16:11either, you've been hacked. Or you don't know yet, right?
- 16:14Exactly. And then what they're also
- 16:16saying was like, you know, Common, there's coming patterns
- 16:20that there that they found in their survey, there's a survey
- 16:24by the Hanuman institute. There's one by IBM, and a lot of
- 16:28the numbers are the same and one of the the shocking statistics
- 16:33is it takes about a half a year on average to even detect that
- 16:37you've been hacked. This is why I'm such a big fan
- 16:39of things like machine learning and AI.
- 16:41Yah is How You Gonna Catch? There's no way, you know, that
- 16:44it makes sense to staff. Dozens hundreds of analysts just
- 16:50to try and pour over logs and you know whatever maybe he.
- 16:52So I think that's I think that's what you're seeing now is the
- 16:56kind of the Leading Edge of. I am is a lot of this focus on
- 17:00machine learning. Hey, I see a product like
- 17:02exiting for example, right? We're doing that kind of looks
- 17:05long and it was getting into it well especially when a lot of
- 17:10these data breaches. Start with a phishing attack.
- 17:14Other words, you're getting somebody credentials one way or
- 17:17the other and then you start accident, if you're a hacker you
- 17:21start accessing the network in a way that would be normal all the
- 17:25day I do. And in that case, whose you say,
- 17:27okay, while you're accessing the network, in a way that's normal,
- 17:31we're accessing it from China, right?
- 17:33Or you're accessing it from the VPN in your on the network at
- 17:38the same time, right? Into different avoid that
- 17:40doesn't make sense right? Or you're you know trying to
- 17:42Access different things that you normally don't try to access,
- 17:45right? Right.
- 17:46And then exactly so search kicking off a weird pattern and
- 17:50it requires somebody to go look into it further.
- 17:53But I think that was that's the thing is that so many of these
- 17:59cases happen and then organizations don't have a plan
- 18:04to deal with data breach and then one occurs and there.
- 18:09They're trying to fight a battle without a plan, right?
- 18:13So things start moving very quickly on you when I thought
- 18:17was interesting about that part where the vast majority of the
- 18:21spend was on the prevention side and very minimal spend on
- 18:26response. I think you see that today in
- 18:29some of the responses, you see, if the companies where frankly,
- 18:32their trash responses, they're not good, right?
- 18:34They just do a terrible job and every once in a while, I'll see
- 18:38a company, I'm trying things. Off the top of my head I can
- 18:40think of was like okay they actually I think they did a good
- 18:43job. Yes they got hacked that's bad.
- 18:45But at least they're responsible bit better.
- 18:47And if there was some interesting conversation to room
- 18:49around, why do we think the response spend is so small?
- 18:54In comparison to prevention detection mitigation, those
- 18:58sorts of things and I don't member who said in the room, but
- 19:01I was kind of thinking see anything.
- 19:03It's if you're spending, but this is just a perception thing,
- 19:06right? If you're spending a lot of
- 19:08money. On recovery or response.
- 19:13Isn't that self-defeating because the whole point of you
- 19:15spending money on prevention and detection, all those sort of
- 19:19things is that you don't get to the response.
- 19:22So what are you saying to your CEO and say, hey I need, you
- 19:25know, a million dollars for prevention and detection and
- 19:30another million dollars for response.
- 19:32Or what do you mean, why am I spending million dollars on
- 19:34prevention if you're telling me that's already going to fail?
- 19:37So I think it's an issue given the dynamic that, you know,
- 19:40cisos and cios other folks. He's likable have to balance
- 19:44that, you know that. Yes, we're going to do
- 19:47everything we can to stop the breach, but we know that
- 19:50inevitably something could happen and we need to prepare
- 19:53for it as well. Yeah, the Challenger would have
- 19:56on that would be, it should not cost you a million dollars.
- 20:00So, I was responsible, I was using easy numbers for my
- 20:02citizenship in some companies. Maybe it would, because I think
- 20:08that parallel, and it is like a disaster.
- 20:12Every plan, you know, yes, you go into your Datacenter gu built
- 20:16on a redundancy and Geographic redundancy and things like that.
- 20:20That doesn't mean you couldn't fall prey to a disaster, right?
- 20:25And every companies deserve for her, reflect it and the disaster
- 20:30recovery. Plan could say, well, you know,
- 20:33we have a hot side over here. So we should never be down.
- 20:37And the response plan like this for a data breach probably
- 20:41probably know. Oh like you know no matter what
- 20:44we're covered, right? But at least give a plan to say
- 20:48when we find out Something's Happened.
- 20:51This is the team that's going to run with it and those folks are
- 20:55prepared know their role. Yeah, I think that was, I think
- 20:58one of these you spoke about was ownership, very who owns this.
- 21:02And I think people kind of thinking around the room because
- 21:05it can't see, faces was kind of like, uh, that's a good
- 21:07question. Who owns this?
- 21:10Yeah, so so the way they approach the workshop the KCI is
- 21:15was they set up a fictitious example I guess they said it was
- 21:21based on something that really happened but regardless you can
- 21:24see how this could really happen and they dribbled a little bit
- 21:28of information as the hack was playing out.
- 21:31So you were in the shoes of a new security analysts have been
- 21:35with the company for a week and, you know, so slide one was like
- 21:39Like you start hearing about some issues where the helped us
- 21:44who's getting slammed with all these questions about their
- 21:48accounts and then you saw a social media post that some
- 21:53accounts have been posted to the dark web, you're starting to
- 21:56become aware of it and that's one where the reporter.
- 21:59Then the final step to the reporter calls you I reporter
- 22:03calls you from some online media site.
- 22:08And as you You know about this episode.
- 22:13I think that's where things got really interesting.
- 22:14Their room, great. Yeah.
- 22:17My perspective was, you know, phones Curiosity Company.
- 22:22My role is not to talk to Media right now agreed that otherwise
- 22:27would have media training employee.
- 22:29Yeah, exactly. But, you know, and the point I
- 22:32was making was, you know, answering that question, even
- 22:35just say, like, no, I don't know that I'll have somebody get back
- 22:39to you. That could be a headline, like
- 22:41security analyst, doesn't your this company.
- 22:43As even know that they stay number of ways.
- 22:46I think he has fun A number of ways.
- 22:48I'm just looking for a headline. I think I'll take away on that
- 22:52part though. Was that from a training
- 22:56perspective, making sure the organization knows who to send
- 23:01media inquiries to one of the companies I work for.
- 23:03That was part of our training was if you receive requests from
- 23:07the media for, you know, send them to this person or this
- 23:11department, or phone number, whatever it was.
- 23:13And we had to actually do that every year rice, you know, it
- 23:15was because it, you know, people change it.
- 23:17And procedures, whatever. But it was something that was
- 23:19actually accounted for from a organizational level, somebody
- 23:23made that statement. I think because, you know, from
- 23:26that perspective, the data breaches not much different than
- 23:30any other type of accident that could tap.
- 23:32So if your you had a factory and the factory caught fire and they
- 23:37somebody found your number or they were just kind of word
- 23:40island of corporate phone number, you know, block they got
- 23:46you. I want to know about the fire,
- 23:49you know, you'd have to know, don't say anything is not your
- 23:52job, right? Send them to that corporate
- 23:55phone number. So, even if you had a plan, if
- 24:03you had a plan around how to do a data breaches, it should
- 24:06include having them call that number because I think they
- 24:09would know how to say no comment you know, I'll return your call
- 24:14later or something like that. They would know how to Surely
- 24:17get all kinds of offbeat calls all the time.
- 24:19Yeah. That's when you see her it, when
- 24:20you read like a news article you know reached out to so-and-so
- 24:24have not heard back or you know did not provide a comment,
- 24:27right, right? Which is probably okay at that
- 24:29early stage, right? You're probably still
- 24:32fact-finding and trying to figure out what the heck is
- 24:34going on. You know.
- 24:36You would hope that the organization would be aware of
- 24:39things before it gets the outside.
- 24:40But this is the real world and it doesn't always happen, right?
- 24:43So I can't. So at that point, we're kind of
- 24:46at the point. Or with so you're starting to
- 24:48become aware. You were starting to think, okay
- 24:51there's something I need to look into but before you re believe
- 24:55even the look into it, you get this media call then advances
- 25:00into you start having more information come your way.
- 25:04I think the real key is if you have a plan you know who to get
- 25:07involved and you start things going, it's kind of fast forward
- 25:13because I even though it was a great session.
- 25:15What I wanted to talk about was There were two example videos
- 25:19that we watched her kind of News interviews.
- 25:23The first one was with the British Airways when they got
- 25:27breached and it was two weeks after they hadn't come out and
- 25:32made a public statement that point.
- 25:34So they had this guy home kind of a talking head because that's
- 25:38the other. So many Talking Heads on news
- 25:40channels and sports channels these days.
- 25:43And he's just saying, you know, Thing after another and it was,
- 25:48they lost control of the situation.
- 25:50They didn't get out and proactively communicate.
- 25:53About British Airways. Yeah, pretty sure ways.
- 25:56And, you know, and they lost the opportunity to kind of
- 25:59formulate, the message and let customers know that they'll be
- 26:03made whole and they'll be taken care of in that.
- 26:06Not only that, that their planes are safe, right?
- 26:08This had nothing to do with the operation of their planes
- 26:13because I think with an airline okay, even if you got my credit
- 26:16card number five, Fine. I don't want to be on a plane
- 26:18that crashed. Well, it's interesting because
- 26:20look at what happened recently, the 737 Max, right?
- 26:23A grounder that worldwide because of the software issue,
- 26:25software issue young. So now we're starting to let me
- 26:27on board. The lines between it's not just
- 26:30payment and billing software issues can happen anywhere from
- 26:33playing. You certainly don't want to
- 26:35happen in the air for sure. So you have to be able to steer
- 26:39the message where you need to go, obviously they want to
- 26:41mislead people, right? But controlling the narrative,
- 26:46which You know, is all over the place.
- 26:48Politics, Etc Sports, whatever it may be is a key part of
- 26:51making sure that it goes stories.
- 26:53Go the direction, you're looking some gum.
- 26:55Yeah, exactly. The other video we watched was
- 26:59the CEO of talk talk. And this interesting, the room,
- 27:03a lot of people had an opinion on whether or not the CEO did a
- 27:07good job. No, I watched the video.
- 27:09I thought the CEO did a good job in that.
- 27:12I felt like she was being honest.
- 27:14Yeah, she was not trying to cover anything.
- 27:16Yup, there was an attack journalism from style, but I
- 27:21also could see the point, some of the other people were making,
- 27:24which was she look like, she had slept in 48 hours, probably
- 27:29hadn't Hughes hanging your head. Her body language was pretty
- 27:33weak and then there's attack journalist, just like peppering
- 27:36her with questions and rather than Prosecuting instead of
- 27:40interview Prosecuting, right? She wasn't letting your finisher
- 27:42answers, the answers for never good enough.
- 27:45And it's like, you, The people who handle that the best
- 27:49basically put the reporter in their place and say, one
- 27:52question at a time, you know, let me finish answering.
- 27:57So, Anyway, we should try to find those videos and app to the
- 28:02show notes. I think that, you know, I know
- 28:04we're kind of jumping all over because we don't want the show
- 28:07to go on for ever, in the day. But one of the other interesting
- 28:13conversations was around when to get law enforcement involved, I
- 28:16am. And there was a FBI special
- 28:19agent in the room as well. There was an FBI special agent
- 28:21or no, and I've had we found him.
- 28:25Yes, I thought that was pretty cool.
- 28:29You know, depending on the industry or in depending on what
- 28:35the potential risks of the, of the reach, our main we were
- 28:41looking at a I think we're led to believe that this particular
- 28:46company wasn't in the in the business doing anything that
- 28:52would threaten the lives and safety of people therapies, like
- 28:56an e-commerce type scenario. I think really right.
- 28:58It's an e-commerce area but it didn't seem like as e-commerce
- 29:01like Gun Company, right? They weren't selling guns,
- 29:04firing line or anything but, you know, imagine a scenario where
- 29:08your client is selling guns or public safety's involved in some
- 29:14way. I think you need to be much
- 29:16quicker in terms of contacting law enforcement before you even
- 29:19had the full picture. Yeah, if your something where
- 29:22lies aren't threatened, maybe take your time to try to, you
- 29:27know, you don't want to Um, did love law, enforcement
- 29:31involvement, find out that actually learnt for each and
- 29:34this is all a big mistake, right?
- 29:36I think the FBI is going to have a presentation on Friday in a
- 29:41couple days. So we'll see if it's worth if
- 29:43it's worth talking about that point but he certainly didn't
- 29:47want to spoil or, you know, steal his own Thunder ahead of
- 29:51that. What did you think of the show?
- 29:55The show the, the conference overall, because I have
- 29:58opinions. Ins?
- 29:59I'll let you go first. Well, is very small, I like the
- 30:05style of today and I don't think the style of today is going to
- 30:09carry forward the way the conference Hall is that I
- 30:13shouldn't even call a conference Hall.
- 30:14It's a floor on a hotel, but there's another conference going
- 30:19on in the room next to ours. So tomorrow it will be split
- 30:24across those two rooms. There may be more people so I
- 30:27think too Kind of make my call now would be premature, right?
- 30:32It's definitely a hot, take a hot date, but I'm having fun
- 30:37and, you know, I met a guy named Dirk wolf healed from cognitum
- 30:42software. He's a GDP, our expert.
- 30:46And one thing I didn't realize is that there are companies
- 30:50already paying fines gdpr. British Airways was one right.
- 30:55There's a and it's not an insignificant amount.
- 30:57It's based on a bleeder Gross profit or something like that.
- 31:00Exactly. Year, 25 percent of your gross
- 31:04revenue deficit Olivia. Yes, if you're 100 billion
- 31:07dollar company, could be five billion dollars.
- 31:09Yeah, that's nothing to sneeze that.
- 31:12So, yeah. So anyway, he was showing me
- 31:16some data that's publicly available and, you know, there
- 31:21are some large US companies being fined for their
- 31:24activities, in countries, in Europe.
- 31:29And I know Google was just a news recently because they won a
- 31:33lawsuit against gdpr. Okay?
- 31:37The it's around the right to be forgotten.
- 31:40Part of GDP are. And what gdpr was arguing, was
- 31:44that if someone makes a request to be forgotten, Google or the
- 31:50search engine would have to remove it from all of their
- 31:53product, from all of their search engines, meaning even
- 31:56searches, and search engines in different regions, not Located
- 31:59in European country and Google one.
- 32:03I'm sure he'll get a peel Google.
- 32:04One by saying, are they won? The ruling from the judge.
- 32:08Was that? No, that's not correct.
- 32:10They only have to remove it from the, you know, the member areas
- 32:15of the EU that are falling under gdpr.
- 32:17So America is not covered under that you know, other other
- 32:21areas. So I think that was a real
- 32:22interesting ruling how that's going to kind of move things
- 32:26forward because theoretically, Lee, you know, if you're in,
- 32:29let's say France, all you have to do is just change it to the
- 32:32US version and you be able to still find whatever it is,
- 32:35you're looking for versus. If you're in France version of
- 32:37Google, for example, the results weren't show up.
- 32:41I want to give Dirk Werner on our podcast because we get asked
- 32:46by customers all the time about, Judy PR.
- 32:49And now companies are receiving, real finds remain real money and
- 32:56this guy knows a lot about. So I'd like Get him on and share
- 33:00some of this information with Arliss.
- 33:04So I'm going to agree and say I thought was it's a very small
- 33:07conference. The format of the conference is
- 33:10three days. Today was really kind of
- 33:12Workshop, so it's even though it's day one of the concrete,
- 33:16that's really more, like Day Zero.
- 33:18So I'm curious to see how things ramp up the next two days
- 33:22because then becomes more of a conference type thing where
- 33:25those different sessions. But it's still relatively small.
- 33:27I think from my account today, there were less than 30 people
- 33:30there today, which is a very small number, you know, for a
- 33:34concern, you know, and identity world.
- 33:37Now I believe this is a new conference.
- 33:38It's the u.s. I think it's only been around
- 33:40for here that could be wrong on that and I felt like today was
- 33:44really good. It could have been a webinar for
- 33:47sure but by being in the room and being able to have
- 33:51interactions with all the other attendees and there was a pretty
- 33:53good mix from different people of, you know, other Consultants.
- 33:57But you know companies and you know some fairly big companies
- 34:00as well that we're having the conversation of the room it was
- 34:04I think that's the part that Rose like okay.
- 34:06This was a good thing to be here for.
- 34:09I just hope that the next couple days, get a little bit bigger,
- 34:13but I think the content itself is hopefully going to live up to
- 34:17Billy's my expectations because I think that there's a there's
- 34:20something here and it kind of strikes me as you know.
- 34:23It's a relatively new seems like they'll regret.
- 34:25So relatively new show. It's for my European based
- 34:29company think it's Cooper. Miracle is in Germany.
- 34:32I think is really really Munich Germany, right?
- 34:34Where they're based out of. So They're much bigger.
- 34:37I think I'm you know the across the Atlantic I think we need to
- 34:42go and that fighting Weenie Roast acts that evaluation.
- 34:47Now my favorite thing of the conference today was what the
- 34:52food food was really good but specifically one item of food.
- 34:59I guess the brownies brownies brownies were actually really
- 35:03good but and I'm a chocolate guy.
- 35:05So I definitely would have gotten that but no, it was
- 35:07potato chips. Oh yeah, they were.
- 35:11Unexpectedly good, you were Dynamite.
- 35:14Yeah, I'm gonna consider the day one a success just based on
- 35:19learning how to pronounce whooping your coal and the
- 35:23quality of the potato chips. Yeah, here's my problem is that
- 35:28I eat like 6,000 calories a day when I go to conferences, like
- 35:32this food is too good. That's not something that
- 35:35normally happens, though. Usually we're eating better
- 35:38outside of the conference, right?
- 35:39But yeah. In Previous podcasts to talked
- 35:42about Oracle World. They remember their lunch was
- 35:45gotten a long line behind a couple hundred people and picked
- 35:49up a bag lunch. And then you went and tried to
- 35:52find somewhere to sit and eat it Force networking with other
- 35:56people or several. Yeah, I know Gartner does that
- 36:00not to pick up Carter but like the other tables.
- 36:01Right. Right.
- 36:02Birds of a feather, I think is what they call it.
- 36:04And, you know, it's kind of cool people to see right in your own
- 36:07like, you know, sometimes awkward small talk for people
- 36:11who don't really want because social part of another's that do
- 36:14and you see faces that, you know, so it's good and bad.
- 36:17But yeah, it definitely wasn't your typical comprises of hers
- 36:21to people like the quiet people. One of the like exam like yeah,
- 36:24these are good. Potato chips.
- 36:26Aren't they? You should try ones, but I think
- 36:32I think as far as day one goes into the first successful, I'm
- 36:35curious to see what happens next couple days.
- 36:36So I think our plan is to record.
- 36:39Another one or two more of these, just to kind of cover it
- 36:42up. But yeah, I'm I am cautiously
- 36:45optimistic. We'll see where it goes from
- 36:48here. Yeah.
- 36:49I mean, depending on how it goes, we might just want to do
- 36:52daily updates and then tag him to the end of this podcast.
- 36:55You can kind of see like either the evolution of opinion.
- 36:59Right. Maybe it's a go.
- 37:00Yeah it's a is you know it's going to be like for like three
- 37:06months. Yeah.
- 37:11Who knows maybe the potato chips tomorrow and I'll be good and
- 37:14you know I'm going to give him a sailing reading.
- 37:17All right. Well, I think that's probably it
- 37:21for today. Yeah, man, and we'll wrap it
- 37:25there. You've got questions, comments
- 37:28concerns accolades, send them over to if you're also suffering
- 37:36from Seattle allergies, Seattle allergies and It's like full
- 37:40here and fall everywhere. Not about who you are not Lana,
- 37:45it's not it's set in Chicago, for is still in the 90s every
- 37:48day, I like that. Yeah, so if you've got
- 37:53questions, comments concerns, send them to questions at
- 37:57identity at the center.com and we'll be talking to you in the
- 38:01next one. You've been listening to the
- 38:07identity at the center podcast Taxes all episodes visit
- 38:11identity at the center.com. Taxes all episodes visit
- 38:11identity at the center.com.