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Ryan Magnon on Why Culture is the Key Differentiator in the Luxury Hospitality Industry
🎧 From the Air Force to Ritz Carlton to Chick-fil-A: Ryan Magnon’s Uncommon Path to Building Ithaka Hospitality Partners
Ryan Magnon, COO and partner at Ithaka Hospitality Partners, spent four years as an Air Force quality officer, helped Horst Schultz launch the Capella ultra luxury hotel brand, then spent 15 years at Chick-fil-A helping transform their drive-through operations. The thread connecting every chapter: process improvement, servant leadership, and a deep belief that culture is the only sustainable competitive advantage. Today he and his partners manage independent luxury hotels…
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