A Practical View on AI in Retail with Retail Tech Consultant Giles Smith | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton caught up with Giles Smith, retail technology consultant and advisor, to unpack how retailers should actually be thinking about AI right now.
Drawing on experience across brands like Burberry, Selfridges, and Unilever, Giles shares a grounded perspective on why AI is less about chasing the latest innovation and more about accelerating what teams can already do.
He explains why many organizations are overcomplicating their AI strategies, how governance is…
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