The Paycheck Motel: Silent Attrition and the AI Fix
Your best customers have accounts everywhere, and your dashboard probably doesn't show it. Jim Marous, co-publisher of The Financial Brand and host of the Banking Transformed podcast, joins Adam Blue to examine silent attrition, the changing definition of primacy, and the specific things AI makes possible when a financial institution is finally willing to ask hard questions and act on what it learns.
Related Links
The Financial Brand
Banking Transformed
AI for Everyone
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The skinny
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