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Salt Lake City’s Paying for Records Problem | Salt Lake City News
Salt Lake City’s public records system is stuck in the past—thousands of requests pour in yearly, but paying for them? You can’t just click a button. No online payment, no digital checkout: cash, check, or card in person—or calling to hand over your credit card number. The city lost its old online payment feature when switching software, and while they’re building a unified payment portal, it won’t be ready until 2027. Experts say easy payments are key to transparency and democracy. Meanwhile, staff are overwhelmed by rising demand and costs. The current software does support online…
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