Latest / Omni Talk Retail / Target Says Move Or Go, Walmart Bets On Beauty & Claude Wants Your Cart | Fast Five

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Target Says Move Or Go, Walmart Bets On Beauty & Claude Wants Your Cart | Fast Five · Omni Talk Retail

• 0:04
  When
• 0:04
  I
• 0:05
  saw
• 0:05
  this
• 0:05
  headlight,
• 0:05
  I
• 0:05
  immediately
• 0:06
  sent
• 0:06
  it
• 0:06
  out
• 0:06
  to
• 0:06
  a
• 0:06
  bunch
• 0:07
  of
• 0:07
  people
• 0:07
  via
• 0:07
  text
• 0:08
  with
• 0:08
  the
• 0:08
  words
• 0:08
  finally,.
• 0:09
  Human
• 0:10
  sharing
• 0:10
  experience
• 0:11
  in
• 0:12
  the
• 0:12
  physical
• 0:12
  store
• 0:13
  is
• 0:13
  so
• 0:13
  very
• 0:14
  important.
• 0:14
  AI
• 0:15
  is
• 0:15
  not
• 0:15
  going
• 0:15
  to
• 0:15
  replace
• 0:16
  that.
• 0:17
  This
• 0:17
  is
• 0:17
  the
• 0:17
  basic
• 0:18
  foundation
• 0:18
  of
• 0:18
  what
• 0:19
  I'm
• 0:19
  calling
• 0:19
  the
• 0:19
  marketplace
• 0:20
  of
• 0:20
  marketplaces.
• 0:21
  The
• 0:22
  challenge
• 0:22
  with
• 0:22
  AI
• 0:23
  is
• 0:23
  as
• 0:23
  soon
• 0:23
  as
• 0:23
  you
• 0:24
  train
• 0:24
  it,
• 0:24
  it's
• 0:24
  old,
• 0:25
  it's
• 0:25
  different.
• 0:26
  The
• 0:26
  leaders
• 0:27
  have
• 0:27
  to
• 0:27
  understand
• 0:28
  it
• 0:28
  themselves
• 0:28
  in
• 0:29
  order
• 0:29
  to
• 0:29
  help
• 0:29
  guide
• 0:30
  their
• 0:30
  team.
• 0:34
  Hello
• 0:34
  and
• 0:34
  welcome
• 0:34
  to
• 0:35
  the
• 0:35
  OmniTalk
• 0:35
  Retail
• 0:36
  Fast
• 0:36
  5.
• 0:37
  This
• 0:37
  week
• 0:37
  I
• 0:37
  decided
• 0:38
  to
• 0:38
  craft
• 0:39
  the
• 0:39
  episode
• 0:40
  around
• 0:40
  two
• 0:40
  topics
• 0:41
  that
• 0:41
  are
• 0:41
  of
• 0:41
  paramount
• 0:42
  of
• 0:42
  importance,
• 0:43
  people
• 0:44
  and
• 0:45
  AI.
• 0:45
  And
• 0:45
  I
• 0:46
  can
• 0:46
  think
• 0:46
  of
• 0:46
  no
• 0:46
  better
• 0:47
  guest
• 0:47
  host
• 0:47
  to
• 0:47
  join
• 0:48
  me
• 0:48
  than
• 0:48
  who
• 0:49
  helped
• 0:49
  me
• 0:49
  out
• 0:49
  this
• 0:50
  week.
• 0:50
  Who
• 0:50
  is
• 0:50
  it?
• 0:51
  I'm
• 0:52
  going
• 0:52
  to
• 0:52
  tell
• 0:52
  you
• 0:52
  right
• 0:52
  after
• 0:53
  we
• 0:53
  hear
• 0:53
  from
• 0:53
  all
• 0:53
  our
• 0:53
  wonderful
• 0:54
  partners
• 0:54
  who
• 0:54
  make
• 0:55
  this
• 0:55
  podcast
• 0:55
  possible
• 0:56
  each
• 0:56
  and
• 0:56
  every
• 0:56
  week.
• 0:57
  So
• 0:57
  producer
• 0:57
  Ella,
• 0:58
  let's
• 0:58
  get
• 0:58
  to
• 0:58
  this
• 0:58
  week's
• 0:59
  show.
• 1:00
  This
• 1:01
  episode
• 1:01
  of
• 1:01
  the
• 1:01
  OMNITALK
• 1:02
  Retail
• 1:02
  Fast
• 1:02
  5
• 1:03
  is
• 1:03
  brought
• 1:03
  to
• 1:03
  you
• 1:03
  by
• 1:04
  the
• 1:04
  A
• 1:04
  and
• 1:04
  M
• 1:04
  Consumer
• 1:05
  and
• 1:05
  Retail
• 1:05
  Group.
• 1:05
  The
• 1:05
  A
• 1:05
  and
• 1:06
  M
• 1:06
  Consumer
• 1:06
  and
• 1:06
  Retail
• 1:06
  Group
• 1:07
  is
• 1:07
  a
• 1:07
  management
• 1:07
  consulting
• 1:08
  firm
• 1:08
  that
• 1:08
  tackles
• 1:09
  the
• 1:09
  most
• 1:09
  complex
• 1:09
  challenges
• 1:10
  and
• 1:10
  advances
• 1:11
  its
• 1:11
  clients,
• 1:11
  people
• 1:12
  and
• 1:12
  communities
• 1:13
  toward
• 1:13
  their
• 1:13
  maximum
• 1:14
  potential.
• 1:15
  CRG
• 1:15
  brings
• 1:16
  the
• 1:16
  experience,
• 1:16
  tools
• 1:17
  and
• 1:17
  operator
• 1:18
  like
• 1:18
  pragmatism
• 1:19
  to
• 1:19
  help
• 1:19
  retailers
• 1:19
  and
• 1:20
  consumer
• 1:20
  products
• 1:20
  companies
• 1:21
  be
• 1:21
  on
• 1:21
  the
• 1:21
  right
• 1:22
  side
• 1:22
  of
• 1:22
  disruption
• 1:23
  and
• 1:24
  Miracle,
• 1:24
  the
• 1:25
  catalyst
• 1:25
  of
• 1:25
  Commerce.
• 1:26
  Over
• 1:26
  450
• 1:27
  retailers
• 1:28
  are
• 1:28
  opening
• 1:28
  new
• 1:28
  revenue
• 1:29
  streams
• 1:29
  with
• 1:29
  marketplaces,
• 1:30
  dropship
• 1:31
  and
• 1:31
  retail
• 1:31
  media
• 1:32
  and
• 1:32
  succeeding
• 1:33
  With
• 1:33
  Miracle,
• 1:33
  you
• 1:34
  can
• 1:34
  unlock
• 1:34
  more
• 1:34
  products,
• 1:35
  more
• 1:35
  partners
• 1:35
  and
• 1:35
  more
• 1:36
  profits
• 1:36
  without
• 1:37
  the
• 1:37
  heavy
• 1:37
  lifting.
• 1:38
  So
• 1:38
  what's
• 1:38
  holding
• 1:38
  you
• 1:39
  back?
• 1:39
  Visit
• 1:39
  Miracle.com
• 1:40
  to
• 1:40
  learn
• 1:41
  more.
• 1:41
  That's
• 1:41
  M
• 1:41
  I
• 1:42
  R
• 1:42
  A
• 1:42
  K
• 1:42
  L.com
• 1:44
  and
• 1:44
  Corso.
• 1:45
  Your
• 1:45
  stores
• 1:46
  are
• 1:46
  full
• 1:46
  of
• 1:46
  data,
• 1:47
  but
• 1:47
  are
• 1:47
  your
• 1:47
  teams
• 1:48
  acting
• 1:48
  on
• 1:48
  it?
• 1:49
  Corso
• 1:49
  turns
• 1:50
  retail
• 1:50
  data
• 1:50
  into
• 1:51
  personalized
• 1:51
  daily
• 1:52
  to
• 1:52
  dos
• 1:52
  that
• 1:52
  drive
• 1:53
  sales,
• 1:53
  reduce
• 1:53
  waste
• 1:54
  and
• 1:54
  improve
• 1:54
  execution.
• 1:55
  No
• 1:56
  fluff,
• 1:56
  just
• 1:57
  action.
• 1:57
  Help
• 1:58
  your
• 1:58
  managers
• 1:58
  focus
• 1:58
  on
• 1:59
  what
• 1:59
  matters
• 1:59
  most.
• 2:00
  Visit
• 2:00
  corso.com
• 2:01
  to
• 2:01
  see
• 2:02
  Intelligent
• 2:02
  management
• 2:03
  in
• 2:03
  motion
• 2:04
  and
• 2:04
  Ocampo
• 2:05
  Capital.
• 2:05
  Ocampo
• 2:06
  Capital
• 2:06
  is
• 2:06
  a
• 2:06
  venture
• 2:07
  capital
• 2:07
  firm
• 2:07
  founded
• 2:08
  by
• 2:08
  retail
• 2:08
  executives
• 2:09
  with
• 2:09
  the
• 2:09
  aim
• 2:10
  of
• 2:10
  helping
• 2:10
  early
• 2:10
  stage
• 2:11
  consumer
• 2:11
  businesses
• 2:12
  succeed
• 2:12
  through
• 2:13
  investment
• 2:13
  and
• 2:13
  operational
• 2:14
  support.
• 2:15
  Learn
• 2:15
  more@ocampo
• 2:17
  capital.com
• 2:18
  and
• 2:18
  finally,
• 2:19
  Veloc
• 2:19
  Voloc
• 2:20
  is
• 2:20
  a
• 2:20
  proven
• 2:20
  e
• 2:20
  grocery
• 2:21
  technology
• 2:21
  built
• 2:22
  by
• 2:22
  grocers
• 2:23
  for
• 2:23
  grocers.
• 2:24
  Exactly
• 2:24
  the
• 2:24
  type
• 2:25
  of
• 2:25
  technology
• 2:25
  we
• 2:25
  like
• 2:25
  here
• 2:26
  at
• 2:26
  Omnitalk.
• 2:27
  They
• 2:27
  unite
• 2:27
  proprietary
• 2:28
  software
• 2:28
  with
• 2:28
  right
• 2:29
  size
• 2:29
  automation
• 2:30
  to
• 2:30
  make
• 2:30
  same
• 2:30
  day
• 2:30
  delivery
• 2:31
  profitable.
• 2:32
  To
• 2:32
  Learn
• 2:32
  more,
• 2:32
  visit
• 2:33
  Veloc.com
• 2:34
  that's
• 2:34
  V
• 2:35
  E
• 2:35
  L
• 2:35
  O
• 2:35
  Q.com
• 2:38
  Jen
• 2:38
  Hahn,
• 2:39
  the
• 2:39
  founder
• 2:39
  of
• 2:39
  J
• 2:40
  Recruiting
• 2:40
  Services
• 2:41
  how
• 2:41
  you
• 2:41
  keeping?
• 2:42
  Do
• 2:42
  we
• 2:42
  need
• 2:42
  to
• 2:42
  have
• 2:43
  a
• 2:43
  moment
• 2:43
  of
• 2:43
  silence
• 2:44
  for
• 2:44
  your
• 2:44
  beloved
• 2:44
  Spartans
• 2:45
  or
• 2:45
  how
• 2:45
  are
• 2:45
  you
• 2:45
  healing?
• 2:46
  Are
• 2:46
  you
• 2:46
  okay?
• 2:48
  I
• 2:48
  am
• 2:49
  absolutely
• 2:49
  fine,
• 2:50
  Chris.
• 2:50
  You
• 2:50
  know,
• 2:50
  we
• 2:51
  are
• 2:51
  a
• 2:51
  storied
• 2:52
  university.
• 2:53
  We're
• 2:53
  a
• 2:54
  storied
• 2:54
  program
• 2:55
  in
• 2:55
  March
• 2:55
  Madness.
• 2:56
  There's
• 2:56
  always
• 2:57
  next
• 2:57
  year.
• 2:57
  And
• 2:58
  I'm
• 2:58
  a
• 2:58
  loyal
• 2:58
  Izzo
• 2:59
  fan.
• 2:59
  So
• 3:00
  on
• 3:00
  to
• 3:00
  the
• 3:00
  next
• 3:01
  season
• 3:02
  or
• 3:02
  I
• 3:02
  might
• 3:02
  even
• 3:03
  say
• 3:03
  sport.
• 3:03
  I'm
• 3:03
  excited
• 3:04
  to
• 3:04
  see
• 3:04
  what
• 3:04
  coach,
• 3:05
  the
• 3:05
  new
• 3:05
  coach
• 3:05
  does
• 3:06
  with
• 3:06
  our
• 3:06
  football
• 3:06
  program
• 3:06
  this
• 3:07
  year.
• 3:08
  Oh,
• 3:08
  right,
• 3:08
  right,
• 3:08
  right.
• 3:09
  Yep,
• 3:09
  yep.
• 3:09
  Still
• 3:10
  holding
• 3:10
  on
• 3:10
  to
• 3:10
  that
• 3:10
  one
• 3:10
  championship
• 3:11
  from
• 3:11
  like
• 3:12
  30
• 3:12
  years
• 3:12
  ago,
• 3:12
  right,
• 3:13
  Jen?
• 3:13
  That,
• 3:13
  that,
• 3:13
  that,
• 3:14
  that.
• 3:14
  That's
• 3:14
  how
• 3:14
  you're
• 3:15
  rolling
• 3:15
  with
• 3:15
  Tom
• 3:15
  Izzo.
• 3:16
  Yes,
• 3:17
  yes,
• 3:17
  that's
• 3:17
  exactly
• 3:18
  how
• 3:18
  we're
• 3:18
  rolling
• 3:18
  over
• 3:18
  here,
• 3:19
  Chris.
• 3:19
  But
• 3:20
  I
• 3:20
  did.
• 3:20
  It
• 3:20
  did
• 3:21
  feel
• 3:22
  a
• 3:22
  little
• 3:22
  bit
• 3:22
  worse
• 3:23
  this
• 3:23
  year
• 3:23
  because
• 3:24
  I
• 3:24
  had
• 3:25
  just
• 3:25
  throwing
• 3:25
  that
• 3:25
  number
• 3:26
  out
• 3:26
  there.
• 3:26
  I
• 3:26
  don't
• 3:26
  remember
• 3:27
  what
• 3:27
  I
• 3:27
  said,
• 3:27
  but.
• 3:28
  I
• 3:28
  think
• 3:28
  80%
• 3:29
  chance.
• 3:29
  Okay.
• 3:30
  I
• 3:30
  think
• 3:30
  it
• 3:31
  was
• 3:31
  pretty
• 3:31
  high
• 3:31
  chance
• 3:32
  that
• 3:32
  they'd
• 3:32
  be
• 3:32
  pretty
• 3:33
  high
• 3:33
  chance
• 3:33
  in
• 3:33
  the
• 3:34
  championship.
• 3:34
  So
• 3:35
  I
• 3:35
  don't
• 3:35
  know
• 3:35
  that
• 3:36
  I'll
• 3:36
  put
• 3:36
  it
• 3:36
  on
• 3:36
  air
• 3:36
  next
• 3:37
  year.
• 3:37
  That
• 3:37
  might
• 3:37
  have
• 3:37
  been
• 3:37
  bad
• 3:37
  luck.
• 3:38
  I
• 3:38
  might
• 3:38
  have
• 3:38
  been
• 3:38
  the
• 3:39
  one
• 3:39
  that
• 3:39
  screwed
• 3:39
  it.
• 3:39
  Screwed
• 3:40
  it
• 3:40
  up
• 3:40
  for
• 3:40
  those
• 3:40
  Spartans.
• 3:41
  Oh,
• 3:42
  yeah.
• 3:42
  I
• 3:42
  don't
• 3:42
  know.
• 3:42
  I
• 3:42
  think
• 3:42
  I'll
• 3:42
  probably
• 3:43
  make
• 3:43
  you
• 3:43
  put
• 3:43
  it
• 3:43
  on
• 3:43
  air.
• 3:43
  I
• 3:44
  think,
• 3:44
  I
• 3:44
  think
• 3:44
  our
• 3:44
  loyal
• 3:44
  Omni
• 3:45
  Talk
• 3:45
  listeners
• 3:45
  will
• 3:45
  want
• 3:46
  to
• 3:46
  hear
• 3:46
  your
• 3:46
  prediction
• 3:46
  again
• 3:47
  year
• 3:47
  over
• 3:47
  year.
• 3:48
  But
• 3:48
  Jed,
• 3:49
  before
• 3:49
  we
• 3:49
  go
• 3:50
  further,
• 3:50
  why
• 3:50
  don't
• 3:50
  you
• 3:50
  remind
• 3:51
  our
• 3:51
  omnitalk
• 3:51
  listeners
• 3:52
  because
• 3:52
  we
• 3:52
  have
• 3:52
  a
• 3:52
  lot
• 3:52
  of
• 3:52
  new
• 3:52
  people
• 3:53
  that
• 3:53
  join
• 3:53
  us
• 3:53
  each
• 3:53
  week.
• 3:54
  Tell
• 3:54
  us
• 3:54
  about
• 3:54
  yourself
• 3:55
  and
• 3:55
  who
• 3:55
  you
• 3:55
  are.
• 3:57
  Yeah,
• 3:57
  so
• 3:57
  my
• 3:58
  name
• 3:58
  is
• 3:58
  Jen
• 3:58
  Hahn.
• 3:58
  I'm
• 3:59
  the
• 3:59
  founder
• 3:59
  and
• 3:59
  CEO
• 4:00
  of
• 4:00
  J
• 4:00
  Recruiting
• 4:01
  Services.
• 4:01
  So
• 4:01
  we're
• 4:02
  a
• 4:02
  recruiting
• 4:02
  organization
• 4:03
  that
• 4:04
  focuses
• 4:04
  what
• 4:04
  we
• 4:05
  say
• 4:05
  in
• 4:05
  and
• 4:06
  around
• 4:06
  retail.
• 4:07
  So
• 4:07
  we
• 4:07
  serve
• 4:08
  the
• 4:08
  retailers
• 4:08
  when
• 4:09
  they're
• 4:09
  looking
• 4:09
  for
• 4:09
  executive
• 4:10
  talent,
• 4:10
  we
• 4:10
  serve
• 4:10
  the
• 4:11
  retailers
• 4:11
  when
• 4:11
  they're
• 4:11
  looking
• 4:11
  for
• 4:12
  store
• 4:12
  ops
• 4:13
  or
• 4:13
  distribution
• 4:13
  level
• 4:14
  leadership.
• 4:15
  And
• 4:15
  then
• 4:15
  we
• 4:16
  also,
• 4:16
  when
• 4:16
  I
• 4:16
  say
• 4:16
  around
• 4:17
  retail,
• 4:18
  we
• 4:18
  also
• 4:18
  support
• 4:18
  manufacturing,
• 4:19
  distribution,
• 4:20
  vendor
• 4:21
  partners
• 4:21
  that
• 4:21
  really
• 4:22
  want
• 4:22
  their
• 4:22
  teams
• 4:23
  to
• 4:23
  understand
• 4:24
  retail.
• 4:25
  So
• 4:25
  that's
• 4:26
  kind
• 4:26
  of
• 4:26
  how
• 4:26
  it
• 4:26
  naturally
• 4:27
  moved
• 4:27
  into
• 4:27
  some
• 4:28
  of
• 4:28
  those
• 4:28
  other
• 4:28
  niches.
• 4:29
  Yeah.
• 4:29
  And
• 4:29
  that's
• 4:29
  why
• 4:29
  we
• 4:30
  call
• 4:30
  you
• 4:30
  our
• 4:30
  resident
• 4:31
  talent
• 4:32
  expert
• 4:32
  in
• 4:32
  air
• 4:32
  quotes.
• 4:33
  That's
• 4:33
  who
• 4:33
  you
• 4:33
  are,
• 4:33
  Jen.
• 4:34
  And
• 4:34
  that's
• 4:34
  why
• 4:34
  we
• 4:34
  brought
• 4:34
  you
• 4:34
  on
• 4:35
  the
• 4:35
  show.
• 4:35
  And
• 4:35
  that's
• 4:35
  why
• 4:36
  I
• 4:36
  teased
• 4:36
  at
• 4:36
  the
• 4:36
  outset
• 4:37
  that
• 4:37
  you
• 4:37
  are
• 4:37
  the
• 4:37
  perfect
• 4:38
  guest
• 4:38
  for
• 4:38
  this
• 4:38
  week's
• 4:38
  headlines.
• 4:39
  Because
• 4:39
  as,
• 4:40
  as
• 4:40
  all
• 4:40
  you
• 4:40
  folks
• 4:40
  will
• 4:41
  soon
• 4:41
  see,
• 4:41
  we
• 4:41
  have
• 4:41
  a
• 4:41
  lot
• 4:42
  of
• 4:42
  talent
• 4:42
  related
• 4:43
  headlines
• 4:43
  this
• 4:43
  week
• 4:43
  that
• 4:44
  just
• 4:44
  coincidentally
• 4:45
  hit
• 4:45
  the
• 4:45
  waiver
• 4:45
  wire.
• 4:46
  So
• 4:46
  Jen,
• 4:46
  real
• 4:47
  quick,
• 4:47
  you
• 4:47
  also
• 4:47
  have
• 4:47
  a
• 4:47
  podcast
• 4:48
  too.
• 4:48
  Tell
• 4:48
  our
• 4:48
  audience
• 4:49
  about
• 4:49
  the
• 4:49
  podcast
• 4:50
  and
• 4:50
  what
• 4:50
  it's
• 4:50
  focused
• 4:50
  on.
• 4:51
  Yeah.
• 4:52
  So
• 4:52
  our
• 4:52
  podcast,
• 4:53
  it
• 4:53
  was
• 4:53
  kind
• 4:53
  of
• 4:53
  a
• 4:54
  passion
• 4:54
  project
• 4:54
  of
• 4:54
  mine
• 4:55
  for
• 4:55
  years
• 4:55
  that
• 4:55
  just
• 4:56
  never
• 4:56
  made
• 4:56
  it
• 4:56
  off
• 4:56
  the
• 4:57
  to
• 4:57
  do
• 4:57
  list
• 4:57
  until
• 4:58
  I
• 4:59
  think
• 4:59
  early
• 4:59
  2025
• 5:00
  is
• 5:00
  when
• 5:00
  we
• 5:00
  officially
• 5:01
  launched
• 5:01
  the
• 5:01
  podcast.
• 5:02
  It's
• 5:02
  called
• 5:02
  Candid
• 5:03
  with
• 5:03
  Candidates,
• 5:04
  and
• 5:04
  it's
• 5:04
  really
• 5:05
  focused
• 5:05
  on
• 5:05
  the
• 5:05
  person
• 5:06
  behind
• 5:06
  the
• 5:07
  title
• 5:07
  in
• 5:07
  and
• 5:08
  around
• 5:08
  this
• 5:08
  industry.
• 5:09
  So
• 5:09
  while
• 5:09
  you're
• 5:10
  here
• 5:10
  on
• 5:11
  omnitalk,
• 5:11
  you're
• 5:11
  talking
• 5:11
  about
• 5:12
  headlines
• 5:12
  and
• 5:12
  industry
• 5:13
  news.
• 5:13
  We're
• 5:14
  talking
• 5:14
  about
• 5:15
  that
• 5:16
  specific
• 5:16
  individual.
• 5:17
  Let's
• 5:17
  say
• 5:17
  it's
• 5:17
  a
• 5:17
  president
• 5:18
  of
• 5:18
  a
• 5:18
  retailer,
• 5:19
  might
• 5:19
  be
• 5:19
  an
• 5:19
  executive
• 5:20
  in
• 5:20
  retail
• 5:21
  media.
• 5:23
  I
• 5:23
  don't
• 5:23
  know,
• 5:23
  a
• 5:23
  CMO
• 5:24
  of
• 5:24
  a
• 5:24
  brand.
• 5:25
  Right.
• 5:25
  We're
• 5:25
  talking
• 5:26
  about
• 5:26
  that
• 5:26
  human
• 5:27
  behind
• 5:27
  the
• 5:28
  title.
• 5:28
  In
• 5:28
  terms
• 5:28
  of
• 5:28
  like,
• 5:29
  how
• 5:29
  did
• 5:29
  you
• 5:29
  get
• 5:29
  here?
• 5:30
  What
• 5:30
  are
• 5:30
  the
• 5:30
  lessons
• 5:31
  learned
• 5:32
  if
• 5:32
  you
• 5:32
  had
• 5:32
  a
• 5:33
  career
• 5:33
  change?
• 5:33
  What
• 5:33
  was
• 5:34
  that
• 5:34
  like
• 5:34
  for
• 5:34
  you?
• 5:35
  Fun
• 5:35
  questions.
• 5:36
  And
• 5:36
  then
• 5:36
  we
• 5:36
  always
• 5:37
  end
• 5:37
  with,
• 5:37
  what
• 5:37
  is
• 5:37
  your
• 5:37
  candid
• 5:38
  advice
• 5:38
  for
• 5:39
  candidates?
• 5:40
  So
• 5:40
  we
• 5:40
  want
• 5:40
  them
• 5:41
  to
• 5:41
  say,
• 5:41
  like,
• 5:41
  hey,
• 5:41
  you
• 5:41
  might
• 5:42
  not
• 5:42
  be
• 5:42
  able
• 5:42
  to
• 5:42
  say
• 5:42
  this
• 5:42
  in
• 5:43
  an
• 5:43
  interview,
• 5:43
  but
• 5:43
  what
• 5:43
  do
• 5:43
  you
• 5:44
  wish
• 5:44
  people
• 5:44
  were
• 5:45
  showing
• 5:45
  up
• 5:45
  with
• 5:46
  that
• 5:46
  would
• 5:46
  really
• 5:46
  get
• 5:47
  your
• 5:47
  attention
• 5:47
  when
• 5:47
  you're
• 5:48
  interviewing
• 5:48
  for
• 5:48
  leaders
• 5:49
  on
• 5:49
  your
• 5:49
  own
• 5:49
  teams?
• 5:50
  So
• 5:51
  it's
• 5:51
  very
• 5:51
  fun.
• 5:51
  It's
• 5:51
  very
• 5:51
  people
• 5:52
  focused,
• 5:52
  very
• 5:52
  much
• 5:53
  in
• 5:53
  our
• 5:53
  niche.
• 5:54
  And
• 5:54
  it
• 5:54
  came
• 5:54
  from.
• 5:56
  I
• 5:56
  just
• 5:56
  have
• 5:57
  this
• 5:57
  like,
• 5:57
  unique
• 5:58
  lens
• 5:58
  of
• 5:58
  seeing
• 5:59
  all
• 5:59
  of
• 5:59
  these
• 5:59
  career
• 6:00
  stories
• 6:00
  from
• 6:00
  10
• 6:01
  years
• 6:01
  of
• 6:01
  interviewing
• 6:02
  executives
• 6:02
  in
• 6:02
  the
• 6:02
  space.
• 6:04
  And
• 6:04
  the
• 6:04
  executives
• 6:05
  we
• 6:05
  work
• 6:05
  with
• 6:05
  that
• 6:05
  are
• 6:06
  our
• 6:06
  partners,
• 6:06
  I
• 6:07
  know
• 6:07
  their
• 6:07
  career
• 6:07
  stories
• 6:08
  and
• 6:08
  how
• 6:08
  they
• 6:08
  landed
• 6:09
  where
• 6:09
  they're
• 6:09
  at.
• 6:09
  And
• 6:09
  I'm
• 6:09
  like,
• 6:09
  this
• 6:10
  just
• 6:10
  isn't
• 6:10
  being
• 6:10
  shared
• 6:11
  enough.
• 6:12
  So
• 6:12
  it's
• 6:12
  a
• 6:13
  very
• 6:13
  people
• 6:14
  focused,
• 6:15
  organic.
• 6:15
  Like
• 6:15
  we're
• 6:16
  having
• 6:16
  coffee
• 6:16
  conversation
• 6:17
  with
• 6:17
  some
• 6:18
  mentorship
• 6:18
  and
• 6:18
  some
• 6:18
  candid
• 6:19
  advice
• 6:19
  and
• 6:19
  some
• 6:20
  how
• 6:20
  in
• 6:21
  the
• 6:21
  heck
• 6:21
  did
• 6:21
  you
• 6:21
  get
• 6:21
  here?
• 6:22
  Thrown
• 6:22
  in.
• 6:22
  Yeah,
• 6:23
  I
• 6:23
  love
• 6:23
  that.
• 6:24
  And
• 6:24
  truth
• 6:24
  be
• 6:24
  told,
• 6:25
  I'm
• 6:25
  actually
• 6:25
  kind
• 6:25
  of
• 6:25
  jealous
• 6:25
  of
• 6:26
  that
• 6:26
  podcast
• 6:26
  because
• 6:26
  that's
• 6:27
  something
• 6:27
  I've
• 6:27
  always
• 6:28
  had
• 6:28
  interest.
• 6:28
  Yeah,
• 6:29
  I'm
• 6:29
  interested.
• 6:29
  I've
• 6:30
  always
• 6:30
  had
• 6:30
  an
• 6:30
  interest
• 6:30
  of
• 6:31
  doing
• 6:31
  something
• 6:31
  very
• 6:31
  similar.
• 6:31
  So
• 6:32
  I'm
• 6:32
  very
• 6:32
  jealous
• 6:32
  of
• 6:32
  that.
• 6:33
  And
• 6:33
  kudos
• 6:33
  to
• 6:33
  you.
• 6:34
  But
• 6:34
  the
• 6:34
  other
• 6:34
  reason
• 6:34
  I
• 6:34
  asked
• 6:35
  you
• 6:35
  that
• 6:35
  too.
• 6:35
  Well,
• 6:35
  one,
• 6:35
  it's
• 6:36
  cool,
• 6:36
  but
• 6:36
  two,
• 6:36
  it's
• 6:36
  also
• 6:36
  a
• 6:37
  really
• 6:37
  good
• 6:37
  segue
• 6:38
  for
• 6:38
  what
• 6:38
  is
• 6:38
  my
• 6:39
  favorite
• 6:39
  part
• 6:39
  of
• 6:40
  the
• 6:40
  show
• 6:40
  each
• 6:40
  and
• 6:40
  every
• 6:41
  month
• 6:41
  when
• 6:41
  we
• 6:41
  have
• 6:41
  you
• 6:41
  on
• 6:42
  Jen,
• 6:42
  and
• 6:42
  that's
• 6:42
  when
• 6:42
  we
• 6:43
  announce
• 6:43
  our
• 6:44
  Omnistar,
• 6:45
  because
• 6:46
  like
• 6:46
  you
• 6:46
  said,
• 6:46
  you
• 6:47
  are
• 6:47
  so
• 6:47
  much
• 6:47
  closer
• 6:48
  to
• 6:48
  the
• 6:48
  ground
• 6:49
  in
• 6:49
  terms
• 6:49
  of
• 6:49
  knowing
• 6:50
  which
• 6:50
  retail
• 6:51
  executives
• 6:51
  are
• 6:51
  really
• 6:52
  making
• 6:52
  the
• 6:52
  grade
• 6:52
  inside
• 6:53
  their
• 6:53
  organizations.
• 6:54
  You're
• 6:54
  talking
• 6:54
  to
• 6:54
  them
• 6:54
  constantly.
• 6:55
  And
• 6:56
  so
• 6:56
  for
• 6:56
  those
• 6:56
  new
• 6:56
  to
• 6:56
  the
• 6:57
  podcast,
• 6:57
  our
• 6:57
  Omnistar
• 6:58
  Award
• 6:58
  is
• 6:58
  the
• 6:58
  award
• 6:58
  we
• 6:59
  Give
• 6:59
  out
• 6:59
  each
• 6:59
  month
• 7:00
  in
• 7:00
  partnership
• 7:00
  with
• 7:00
  Corso
• 7:01
  to
• 7:01
  recognize
• 7:02
  the
• 7:02
  top
• 7:02
  Omni
• 7:02
  Channel
• 7:03
  operators
• 7:03
  out
• 7:03
  there.
• 7:04
  Not
• 7:04
  the
• 7:04
  pundits,
• 7:05
  not
• 7:05
  the
• 7:05
  so
• 7:05
  called
• 7:06
  experts,
• 7:06
  but
• 7:06
  the
• 7:07
  real
• 7:07
  life
• 7:07
  retail
• 7:07
  operators
• 7:08
  making
• 7:08
  a
• 7:08
  difference
• 7:09
  in
• 7:09
  their
• 7:09
  organizations.
• 7:10
  And
• 7:10
  for
• 7:10
  those
• 7:10
  that
• 7:10
  aren't
• 7:11
  familiar,
• 7:11
  Corso's
• 7:12
  AI
• 7:12
  copilot
• 7:13
  coaches
• 7:13
  retail
• 7:14
  leaders
• 7:14
  to
• 7:14
  optimize
• 7:14
  store
• 7:15
  performance
• 7:15
  at
• 7:15
  every
• 7:16
  level.
• 7:16
  Transform
• 7:16
  retail
• 7:17
  operations
• 7:17
  from
• 7:18
  data
• 7:18
  overload
• 7:19
  and
• 7:19
  into
• 7:19
  data
• 7:20
  powered.
• 7:20
  So
• 7:20
  Jen,
• 7:21
  without
• 7:22
  further
• 7:22
  ado,
• 7:22
  who
• 7:23
  is
• 7:23
  this
• 7:23
  month's
• 7:24
  Omni
• 7:24
  star?
• 7:25
  Rum
• 7:25
  roll
• 7:26
  please
• 7:27
  for
• 7:27
  May.
• 7:28
  The
• 7:29
  Omni
• 7:29
  Star
• 7:29
  is
• 7:30
  Kathy
• 7:30
  Sweegert.
• 7:32
  So
• 7:32
  Kathy
• 7:32
  is
• 7:32
  a
• 7:33
  division
• 7:33
  vice
• 7:33
  president
• 7:33
  for
• 7:34
  the
• 7:34
  Giant
• 7:34
  company
• 7:35
  where
• 7:35
  she
• 7:35
  leads
• 7:35
  multi
• 7:36
  region
• 7:36
  division
• 7:37
  with
• 7:37
  over
• 7:37
  17,000
• 7:38
  associates.
• 7:39
  She's
• 7:39
  one
• 7:40
  of
• 7:40
  those
• 7:40
  leaders
• 7:40
  that,
• 7:41
  I
• 7:41
  mean
• 7:42
  she
• 7:42
  has
• 7:42
  incredibly
• 7:42
  high
• 7:43
  standards.
• 7:43
  She
• 7:44
  loves
• 7:44
  a
• 7:44
  challenge.
• 7:45
  Give
• 7:45
  her
• 7:45
  a
• 7:45
  region
• 7:45
  that's
• 7:46
  underperforming.
• 7:46
  Right.
• 7:47
  But
• 7:48
  she's
• 7:48
  also
• 7:48
  so
• 7:49
  real
• 7:50
  and
• 7:50
  honest
• 7:51
  about
• 7:51
  what
• 7:51
  it's
• 7:51
  going
• 7:52
  to
• 7:52
  look
• 7:52
  like
• 7:52
  for
• 7:52
  those
• 7:53
  action
• 7:53
  plans
• 7:53
  to
• 7:54
  play
• 7:54
  out
• 7:54
  in
• 7:54
  the
• 7:54
  stores
• 7:55
  in
• 7:55
  operation.
• 7:56
  Right.
• 7:56
  She
• 7:57
  grew
• 7:57
  up
• 7:57
  in
• 7:57
  the
• 7:57
  business.
• 7:58
  She's
• 7:58
  one
• 7:58
  of
• 7:58
  those
• 7:58
  legacy
• 7:58
  employees.
• 7:59
  She
• 8:00
  also
• 8:00
  happens
• 8:00
  to
• 8:00
  be
• 8:01
  an
• 8:02
  avid
• 8:02
  Omni
• 8:02
  Talk
• 8:02
  listener
• 8:03
  and
• 8:04
  a
• 8:04
  big
• 8:04
  fan
• 8:04
  of
• 8:04
  the
• 8:05
  show.
• 8:05
  Well,
• 8:06
  congrats
• 8:06
  to
• 8:06
  Kathy.
• 8:07
  I
• 8:07
  mean
• 8:07
  she
• 8:07
  works
• 8:07
  at
• 8:07
  the
• 8:07
  Giant
• 8:08
  company
• 8:08
  and
• 8:08
  now
• 8:09
  she's
• 8:09
  a
• 8:09
  giant
• 8:10
  in
• 8:10
  the
• 8:10
  industry
• 8:10
  by
• 8:10
  way
• 8:11
  of
• 8:11
  the
• 8:11
  omnitalk
• 8:12
  Omni
• 8:12
  Star
• 8:12
  Awards.
• 8:13
  So
• 8:13
  congrats,
• 8:13
  Kathy,
• 8:14
  we're
• 8:14
  pulling
• 8:14
  for
• 8:15
  you.
• 8:15
  That's
• 8:15
  great
• 8:15
  to
• 8:15
  hear.
• 8:15
  All
• 8:16
  right,
• 8:16
  Jen,
• 8:16
  should
• 8:16
  we
• 8:16
  get
• 8:17
  to
• 8:17
  this
• 8:17
  week's
• 8:17
  Fast
• 8:17
  Five?
• 8:18
  Let's
• 8:18
  do
• 8:19
  it.
• 8:19
  All
• 8:19
  right,
• 8:19
  in
• 8:19
  this
• 8:20
  week's
• 8:20
  Fast
• 8:20
  Five,
• 8:20
  we've
• 8:20
  got
• 8:20
  news
• 8:21
  on
• 8:21
  Estee
• 8:21
  Lauder
• 8:22
  announcing
• 8:22
  10,000
• 8:23
  job
• 8:23
  reductions
• 8:24
  with
• 8:24
  more
• 8:24
  than
• 8:25
  70%
• 8:25
  of
• 8:25
  the
• 8:26
  increase
• 8:26
  tied
• 8:26
  to
• 8:27
  point
• 8:27
  of
• 8:27
  sale
• 8:27
  cuts
• 8:28
  in
• 8:28
  department
• 8:29
  stores.
• 8:30
  Walmart
• 8:30
  conversely
• 8:31
  rolling
• 8:31
  out
• 8:32
  trained
• 8:32
  in
• 8:32
  store
• 8:33
  beauty
• 8:33
  experts
• 8:33
  to
• 8:34
  more
• 8:34
  than
• 8:34
  400
• 8:34
  of
• 8:35
  its
• 8:35
  stores.
• 8:35
  Anthropic's
• 8:36
  Cloud
• 8:36
  AI
• 8:37
  integrating
• 8:37
  with
• 8:38
  Instacart,
• 8:38
  Uber
• 8:38
  Eats
• 8:39
  and
• 8:39
  more
• 8:39
  than
• 8:39
  a
• 8:39
  dozen
• 8:40
  other
• 8:40
  consumer
• 8:40
  apps
• 8:41
  in
• 8:41
  an
• 8:41
  interesting
• 8:41
  and
• 8:42
  novel
• 8:42
  way.
• 8:43
  And
• 8:43
  Walmart's
• 8:44
  ambitious
• 8:44
  plan
• 8:44
  to
• 8:44
  train
• 8:45
  all
• 8:45
  2.1
• 8:46
  million
• 8:46
  of
• 8:47
  its
• 8:47
  employees.
• 8:47
  Holy
• 8:48
  cow.
• 8:49
  On
• 8:49
  agentic
• 8:50
  AI
• 8:50
  tools.
• 8:50
  But
• 8:50
  we
• 8:51
  begin
• 8:51
  today
• 8:51
  with
• 8:51
  Target
• 8:52
  and
• 8:52
  why
• 8:53
  it's
• 8:53
  telling.
• 8:53
  150
• 8:54
  remote
• 8:55
  merchandising
• 8:55
  employees
• 8:56
  relocate
• 8:57
  to
• 8:57
  Minneapolis
• 8:58
  or
• 8:58
  take
• 8:58
  your
• 8:58
  severance
• 8:59
  and
• 8:59
  go
• 9:00
  according
• 9:00
  to
• 9:01
  retail
• 9:01
  dive.
• 9:01
  The
• 9:01
  move
• 9:02
  is
• 9:02
  not
• 9:02
  a
• 9:02
  company
• 9:03
  wide
• 9:03
  mandate
• 9:03
  as
• 9:04
  Target
• 9:04
  allows
• 9:04
  individual
• 9:05
  teams
• 9:05
  to
• 9:05
  determine
• 9:06
  their
• 9:06
  own
• 9:06
  in
• 9:06
  person
• 9:07
  requirements.
• 9:07
  But
• 9:08
  this
• 9:08
  is
• 9:08
  being
• 9:08
  described
• 9:09
  as
• 9:09
  the
• 9:09
  company's
• 9:10
  largest
• 9:10
  return
• 9:10
  to
• 9:11
  office
• 9:11
  mandate
• 9:11
  in
• 9:12
  recent
• 9:12
  months.
• 9:13
  In
• 9:13
  a
• 9:13
  statement,
• 9:14
  a
• 9:14
  company
• 9:14
  spokesperson
• 9:15
  said,
• 9:15
  quote,
• 9:15
  as
• 9:16
  we
• 9:16
  enter
• 9:16
  a
• 9:16
  new
• 9:16
  chapter
• 9:17
  for
• 9:17
  Target,
• 9:18
  increased
• 9:18
  in
• 9:18
  person
• 9:19
  collaboration
• 9:19
  across
• 9:20
  a
• 9:20
  core
• 9:20
  part
• 9:21
  of
• 9:21
  our
• 9:21
  Merchandising
• 9:21
  team
• 9:22
  will
• 9:22
  help
• 9:22
  us
• 9:23
  reinforce
• 9:23
  our
• 9:23
  merchandising
• 9:24
  authority,
• 9:25
  unlocking
• 9:25
  greater
• 9:26
  creativity
• 9:26
  and
• 9:26
  enabling
• 9:27
  us
• 9:27
  to
• 9:27
  move
• 9:27
  faster
• 9:28
  to
• 9:28
  deliver
• 9:28
  on
• 9:29
  our
• 9:29
  strategy.
• 9:29
  End
• 9:30
  quote.
• 9:30
  Jen,
• 9:32
  is
• 9:32
  requiring
• 9:32
  remote
• 9:33
  employees
• 9:33
  to
• 9:33
  relocate
• 9:35
  or
• 9:35
  leave
• 9:35
  a
• 9:36
  smart
• 9:36
  turnaround
• 9:37
  move?
• 9:37
  Or
• 9:37
  is
• 9:38
  this
• 9:38
  a
• 9:38
  strategy
• 9:38
  that
• 9:39
  will
• 9:39
  cost
• 9:39
  Target
• 9:40
  more
• 9:40
  than
• 9:40
  it
• 9:40
  ultimately
• 9:41
  gains?
• 9:43
  You
• 9:43
  know,
• 9:43
  I
• 9:43
  am
• 9:44
  honestly
• 9:44
  surprised
• 9:45
  as
• 9:45
  I
• 9:45
  was
• 9:45
  reading
• 9:46
  through
• 9:46
  this
• 9:46
  headline,
• 9:47
  that
• 9:47
  they
• 9:47
  still
• 9:48
  had
• 9:48
  remote
• 9:48
  merchandising
• 9:49
  teams,
• 9:50
  because
• 9:50
  most
• 9:50
  retailers
• 9:51
  have
• 9:51
  already
• 9:52
  called
• 9:52
  that
• 9:52
  back.
• 9:53
  Right.
• 9:53
  That
• 9:53
  was
• 9:54
  a
• 9:54
  thing
• 9:54
  of
• 9:54
  2021,
• 9:55
  2022,
• 9:56
  and
• 9:57
  then
• 9:57
  we
• 9:57
  all
• 9:57
  kind
• 9:57
  of
• 9:58
  called
• 9:58
  everyone
• 9:58
  back
• 9:58
  to
• 9:59
  office.
• 10:00
  So
• 10:01
  I
• 10:02
  definitely,
• 10:02
  I
• 10:02
  mean,
• 10:03
  to
• 10:03
  answer
• 10:03
  your
• 10:03
  question,
• 10:03
  I
• 10:04
  would
• 10:04
  say
• 10:04
  it's
• 10:04
  a
• 10:04
  smart
• 10:05
  move
• 10:05
  for
• 10:05
  the
• 10:05
  business.
• 10:06
  I
• 10:07
  want
• 10:07
  to
• 10:07
  make
• 10:07
  note
• 10:08
  that
• 10:08
  we
• 10:08
  talked
• 10:08
  to
• 10:08
  many
• 10:09
  an
• 10:09
  executive
• 10:09
  that
• 10:10
  reaches
• 10:10
  out
• 10:10
  and
• 10:11
  it's
• 10:11
  hard
• 10:11
  on
• 10:12
  them.
• 10:12
  And
• 10:12
  it's
• 10:12
  a
• 10:13
  relocate
• 10:13
  or
• 10:13
  resign
• 10:14
  decision
• 10:14
  is
• 10:15
  never
• 10:15
  easy.
• 10:16
  No,
• 10:16
  but
• 10:17
  in
• 10:17
  this
• 10:17
  case,
• 10:17
  I
• 10:18
  mean,
• 10:18
  we're
• 10:18
  talking
• 10:18
  about,
• 10:19
  we'll
• 10:19
  call
• 10:19
  it
• 10:19
  a
• 10:19
  turnaround,
• 10:20
  right?
• 10:20
  Like
• 10:21
  we're
• 10:21
  talking
• 10:21
  about
• 10:21
  a
• 10:21
  turnaround.
• 10:22
  They
• 10:23
  need
• 10:23
  to
• 10:23
  foster
• 10:23
  that
• 10:24
  creativity.
• 10:24
  I
• 10:25
  am
• 10:25
  a
• 10:25
  big
• 10:25
  believer,
• 10:26
  as
• 10:26
  much
• 10:26
  as
• 10:26
  I
• 10:27
  believe
• 10:27
  in
• 10:28
  hybrid
• 10:28
  work
• 10:28
  and
• 10:29
  flexibility,
• 10:30
  I'm
• 10:30
  a
• 10:30
  big
• 10:30
  believer
• 10:31
  that
• 10:31
  if
• 10:31
  you've
• 10:31
  got,
• 10:32
  if
• 10:32
  you've
• 10:32
  got
• 10:32
  a
• 10:32
  lot
• 10:32
  of
• 10:33
  work
• 10:33
  to
• 10:33
  do,
• 10:33
  that
• 10:34
  organic
• 10:34
  collaboration,
• 10:35
  it
• 10:35
  does
• 10:36
  have
• 10:36
  to
• 10:36
  happen
• 10:36
  in
• 10:37
  person.
• 10:37
  Like,
• 10:37
  you
• 10:37
  just
• 10:38
  don't
• 10:38
  get
• 10:38
  as
• 10:38
  much
• 10:39
  of
• 10:39
  it
• 10:39
  if
• 10:39
  you
• 10:39
  need
• 10:39
  a
• 10:39
  teams
• 10:40
  meeting
• 10:40
  to
• 10:40
  correct
• 10:41
  something.
• 10:43
  So
• 10:43
  I,
• 10:43
  I
• 10:44
  apologize
• 10:44
  to
• 10:45
  the
• 10:46
  people
• 10:46
  that
• 10:46
  are
• 10:46
  impacted
• 10:47
  that
• 10:47
  don't
• 10:47
  want
• 10:47
  to
• 10:47
  move
• 10:47
  to
• 10:48
  Minneapolis.
• 10:48
  But
• 10:48
  if
• 10:49
  I'm
• 10:49
  looking
• 10:49
  at
• 10:49
  this
• 10:49
  from
• 10:49
  a
• 10:50
  business
• 10:50
  perspective,
• 10:51
  I
• 10:52
  do
• 10:52
  think
• 10:52
  it's
• 10:52
  important
• 10:53
  that
• 10:53
  they
• 10:53
  get
• 10:53
  those
• 10:53
  teams
• 10:54
  in
• 10:54
  person
• 10:54
  and
• 10:54
  figure
• 10:55
  out
• 10:55
  where
• 10:55
  they're
• 10:55
  headed
• 10:56
  next
• 10:56
  from
• 10:56
  a
• 10:56
  merchandising
• 10:57
  standpoint.
• 10:58
  Yeah,
• 10:58
  that,
• 10:59
  that's
• 10:59
  really
• 10:59
  interesting.
• 10:59
  I
• 10:59
  didn't
• 11:00
  thought
• 11:00
  about
• 11:00
  that
• 11:00
  point
• 11:00
  when
• 11:01
  you
• 11:01
  said
• 11:01
  what
• 11:01
  you
• 11:01
  said
• 11:01
  at
• 11:01
  the
• 11:01
  outset.
• 11:02
  Like,
• 11:02
  you're
• 11:02
  kind
• 11:02
  of
• 11:02
  surprised
• 11:03
  that
• 11:03
  they're
• 11:03
  doing
• 11:03
  this
• 11:04
  now.
• 11:04
  Like,
• 11:04
  why
• 11:04
  did
• 11:04
  they
• 11:05
  already
• 11:05
  do
• 11:05
  this
• 11:05
  is
• 11:05
  kind
• 11:05
  of
• 11:06
  your
• 11:06
  opinion.
• 11:06
  That's,
• 11:06
  that's
• 11:06
  really
• 11:07
  interesting.
• 11:07
  Yeah.
• 11:07
  And
• 11:08
  you
• 11:08
  know,
• 11:08
  my,
• 11:08
  my
• 11:09
  thoughts
• 11:09
  are.
• 11:09
  And
• 11:09
  this
• 11:09
  probably
• 11:10
  is
• 11:10
  going
• 11:10
  to
• 11:10
  cost
• 11:10
  me
• 11:10
  even
• 11:11
  more
• 11:11
  friends
• 11:11
  at
• 11:11
  Target
• 11:12
  that
• 11:12
  I've
• 11:12
  probably
• 11:12
  already
• 11:13
  lost
• 11:13
  over
• 11:13
  the
• 11:13
  years
• 11:13
  being,
• 11:14
  you
• 11:14
  know,
• 11:14
  candid
• 11:15
  and
• 11:15
  frank
• 11:15
  about
• 11:15
  how
• 11:15
  I
• 11:15
  think,
• 11:16
  you
• 11:16
  know,
• 11:16
  they're
• 11:16
  doing
• 11:16
  things
• 11:17
  over
• 11:17
  there.
• 11:18
  And,
• 11:19
  and
• 11:19
  I
• 11:19
  probably
• 11:19
  even,
• 11:20
  I
• 11:20
  think
• 11:20
  I
• 11:20
  even
• 11:20
  know
• 11:21
  a
• 11:21
  lot
• 11:21
  of
• 11:21
  some
• 11:21
  of
• 11:22
  the
• 11:22
  people,
• 11:22
  not
• 11:22
  a
• 11:22
  lot
• 11:22
  of
• 11:22
  them,
• 11:22
  but
• 11:23
  some
• 11:23
  of
• 11:23
  the
• 11:23
  people
• 11:23
  that
• 11:23
  this
• 11:23
  announcement
• 11:24
  potentially
• 11:25
  even
• 11:25
  pertains
• 11:26
  to.
• 11:26
  But
• 11:26
  I've
• 11:26
  never
• 11:27
  shied
• 11:27
  away
• 11:27
  from
• 11:27
  my
• 11:27
  opinions
• 11:28
  and
• 11:28
  I'm
• 11:28
  not
• 11:28
  about
• 11:28
  to
• 11:28
  start
• 11:29
  now.
• 11:29
  So
• 11:29
  I
• 11:29
  agree
• 11:30
  with
• 11:30
  you,
• 11:30
  Jen.
• 11:30
  I
• 11:31
  like
• 11:31
  this
• 11:31
  move.
• 11:31
  I
• 11:31
  Mean,
• 11:31
  at
• 11:32
  the
• 11:32
  end
• 11:32
  of
• 11:32
  the
• 11:32
  day,
• 11:32
  we're
• 11:32
  talking
• 11:33
  about
• 11:33
  150
• 11:34
  people,
• 11:34
  too.
• 11:35
  And
• 11:35
  if
• 11:35
  Target
• 11:35
  thinks
• 11:36
  its
• 11:36
  merchandising
• 11:37
  can
• 11:37
  be
• 11:37
  better
• 11:37
  with
• 11:37
  those
• 11:37
  150
• 11:38
  people
• 11:38
  in
• 11:39
  the
• 11:39
  office,
• 11:40
  then
• 11:40
  it's
• 11:40
  their
• 11:40
  right,
• 11:41
  you
• 11:41
  know,
• 11:41
  and
• 11:41
  it's
• 11:42
  their.
• 11:42
  It's
• 11:42
  their
• 11:43
  opinion
• 11:43
  to
• 11:43
  do
• 11:43
  it.
• 11:43
  And
• 11:43
  it's
• 11:44
  an
• 11:44
  opinion
• 11:44
  that
• 11:44
  I
• 11:44
  happen
• 11:45
  to
• 11:45
  agree
• 11:45
  with.
• 11:46
  So.
• 11:46
  And
• 11:46
  I
• 11:47
  can
• 11:47
  guarantee.
• 11:47
  The
• 11:48
  other
• 11:48
  thing
• 11:48
  I'd
• 11:48
  say,
• 11:48
  and
• 11:48
  I
• 11:49
  want
• 11:49
  this
• 11:49
  to
• 11:49
  land
• 11:49
  the
• 11:49
  right
• 11:50
  way,
• 11:50
  is
• 11:50
  I
• 11:50
  can
• 11:51
  guarantee
• 11:51
  you
• 11:51
  that
• 11:51
  none
• 11:52
  of
• 11:52
  those
• 11:52
  150
• 11:53
  people
• 11:53
  are
• 11:53
  mission
• 11:54
  critical
• 11:54
  to
• 11:54
  the
• 11:54
  success
• 11:55
  of
• 11:55
  Target,
• 11:56
  as
• 11:56
  much
• 11:56
  as
• 11:56
  any
• 11:57
  of
• 11:57
  us
• 11:57
  in
• 11:57
  our
• 11:57
  jobs
• 11:57
  are
• 11:58
  mission
• 11:58
  critical
• 11:58
  to
• 11:58
  anything
• 11:59
  that
• 11:59
  we
• 11:59
  think
• 11:59
  that
• 11:59
  we
• 12:00
  are,
• 12:00
  because
• 12:00
  the
• 12:00
  machine
• 12:01
  will
• 12:01
  just
• 12:01
  plug
• 12:02
  back
• 12:02
  in
• 12:02
  the
• 12:02
  holes
• 12:03
  over
• 12:03
  time.
• 12:04
  I
• 12:04
  hate
• 12:04
  to
• 12:04
  say
• 12:05
  it,
• 12:05
  but
• 12:05
  it
• 12:05
  is
• 12:06
  true.
• 12:06
  Now,
• 12:06
  my
• 12:06
  one
• 12:07
  caveat,
• 12:08
  and
• 12:08
  Jen,
• 12:08
  I'm
• 12:09
  curious
• 12:09
  what
• 12:09
  your
• 12:09
  take
• 12:09
  is
• 12:09
  on
• 12:09
  this.
• 12:10
  My
• 12:10
  one
• 12:11
  caveat
• 12:11
  is
• 12:12
  the
• 12:12
  leadership,
• 12:12
  if
• 12:12
  it's
• 12:13
  going
• 12:13
  to
• 12:13
  do
• 12:13
  this,
• 12:14
  also
• 12:14
  has
• 12:14
  to
• 12:14
  eat
• 12:15
  what
• 12:15
  it
• 12:15
  cooks.
• 12:16
  You
• 12:16
  can't
• 12:16
  have
• 12:17
  VPs,
• 12:17
  vice
• 12:18
  presidents,
• 12:18
  managing
• 12:19
  teams
• 12:19
  from
• 12:20
  their
• 12:20
  summer
• 12:20
  cabins
• 12:21
  and
• 12:21
  their
• 12:21
  vacation
• 12:21
  homes
• 12:22
  whenever
• 12:22
  they
• 12:22
  feel
• 12:23
  like
• 12:23
  it.
• 12:23
  And
• 12:23
  if
• 12:24
  that's
• 12:24
  still
• 12:24
  happening,
• 12:25
  too,
• 12:25
  then
• 12:26
  I'm
• 12:26
  resolutely
• 12:27
  against
• 12:27
  this
• 12:27
  move
• 12:27
  because
• 12:28
  leadership
• 12:28
  starts
• 12:29
  from
• 12:29
  the
• 12:29
  top,
• 12:30
  and
• 12:30
  they
• 12:31
  have
• 12:31
  to
• 12:31
  set
• 12:32
  the
• 12:32
  example
• 12:32
  here.
• 12:33
  So.
• 12:33
  And
• 12:34
  I
• 12:34
  don't
• 12:34
  know
• 12:34
  if
• 12:34
  we're
• 12:34
  still
• 12:35
  seeing
• 12:35
  that
• 12:35
  across
• 12:35
  the
• 12:36
  industry,
• 12:36
  but,
• 12:36
  Jen,
• 12:36
  I'll
• 12:37
  give
• 12:37
  you
• 12:37
  the
• 12:37
  last
• 12:37
  word.
• 12:38
  Yeah,
• 12:39
  I
• 12:39
  think
• 12:40
  I
• 12:41
  definitely
• 12:41
  agree
• 12:41
  with
• 12:41
  you.
• 12:41
  I
• 12:42
  think
• 12:42
  it
• 12:42
  starts
• 12:42
  at
• 12:42
  the
• 12:42
  top.
• 12:43
  I
• 12:43
  think
• 12:43
  when
• 12:44
  we're
• 12:44
  looking
• 12:44
  to
• 12:45
  bring
• 12:45
  on
• 12:45
  executives,
• 12:46
  typically
• 12:47
  what
• 12:47
  we
• 12:47
  see
• 12:47
  at
• 12:48
  the
• 12:48
  VP
• 12:48
  level
• 12:48
  or
• 12:49
  above
• 12:49
  is
• 12:49
  they
• 12:49
  have
• 12:50
  an
• 12:50
  even
• 12:50
  stronger
• 12:51
  mandate
• 12:52
  to
• 12:52
  be
• 12:53
  located
• 12:54
  near
• 12:54
  the
• 12:54
  office
• 12:54
  because
• 12:55
  there
• 12:55
  are
• 12:55
  days
• 12:56
  where
• 12:56
  executive
• 12:57
  team
• 12:57
  needs
• 12:57
  to
• 12:57
  have.
• 12:57
  They
• 12:57
  need
• 12:58
  to
• 12:58
  be
• 12:58
  present,
• 12:58
  especially
• 12:59
  again
• 12:59
  in
• 12:59
  a
• 12:59
  situation
• 13:00
  like
• 13:00
  this.
• 13:00
  Right?
• 13:00
  Like
• 13:00
  they
• 13:01
  need
• 13:01
  to
• 13:01
  be
• 13:01
  present,
• 13:01
  they
• 13:02
  need
• 13:02
  to
• 13:03
  be
• 13:03
  supportive.
• 13:03
  They
• 13:03
  need
• 13:03
  to
• 13:04
  be
• 13:04
  in
• 13:04
  the
• 13:04
  room
• 13:04
  as
• 13:04
  these
• 13:05
  decisions
• 13:05
  are
• 13:05
  being
• 13:05
  made.
• 13:06
  So
• 13:06
  I
• 13:06
  would
• 13:06
  agree
• 13:06
  with
• 13:06
  you
• 13:07
  there.
• 13:07
  I
• 13:08
  think
• 13:08
  there
• 13:08
  is
• 13:08
  a
• 13:08
  way
• 13:09
  to
• 13:09
  relocate
• 13:10
  to
• 13:10
  Minneapolis
• 13:11
  and
• 13:11
  still
• 13:11
  offer
• 13:11
  flexibility.
• 13:12
  There
• 13:12
  are
• 13:12
  still
• 13:13
  retailers
• 13:13
  that
• 13:13
  offer
• 13:14
  summer
• 13:15
  Fridays,
• 13:15
  where
• 13:16
  you
• 13:16
  work
• 13:16
  from
• 13:16
  home
• 13:16
  on
• 13:17
  Fridays,
• 13:17
  or,
• 13:18
  you
• 13:18
  know,
• 13:18
  three
• 13:18
  flex
• 13:19
  weeks
• 13:20
  a
• 13:20
  year
• 13:21
  where
• 13:21
  you
• 13:21
  can
• 13:21
  work
• 13:21
  from
• 13:22
  wherever.
• 13:22
  Right.
• 13:23
  So
• 13:23
  it's
• 13:23
  not
• 13:23
  that
• 13:23
  people
• 13:24
  couldn't
• 13:24
  travel
• 13:24
  to
• 13:25
  their
• 13:25
  summer
• 13:25
  homes
• 13:25
  as
• 13:26
  much
• 13:26
  as
• 13:28
  I
• 13:29
  do
• 13:29
  think
• 13:30
  the
• 13:30
  executive
• 13:31
  team
• 13:31
  needs
• 13:31
  to
• 13:31
  be
• 13:32
  on
• 13:32
  board
• 13:32
  to
• 13:32
  also
• 13:33
  be
• 13:33
  located
• 13:34
  in
• 13:34
  Minneapolis,
• 13:35
  and
• 13:35
  that's
• 13:35
  their
• 13:35
  home
• 13:35
  base.
• 13:36
  And
• 13:36
  they're
• 13:36
  in
• 13:36
  the
• 13:36
  office
• 13:37
  more
• 13:37
  than
• 13:37
  they're
• 13:37
  not
• 13:38
  if
• 13:38
  they're
• 13:38
  making
• 13:38
  this
• 13:38
  choice.
• 13:39
  So
• 13:39
  I
• 13:39
  would
• 13:39
  say
• 13:39
  I
• 13:39
  agree
• 13:39
  with
• 13:40
  you
• 13:40
  on
• 13:40
  that
• 13:40
  for
• 13:40
  sure.
• 13:41
  All
• 13:41
  right,
• 13:42
  so
• 13:42
  for
• 13:42
  the
• 13:42
  second
• 13:42
  headline,
• 13:43
  Estee
• 13:43
  Lauder
• 13:44
  has
• 13:44
  expanded
• 13:44
  its
• 13:45
  restructuring
• 13:46
  program
• 13:46
  for
• 13:47
  the
• 13:47
  second
• 13:47
  time
• 13:48
  in
• 13:48
  the
• 13:48
  last
• 13:48
  year,
• 13:48
  now
• 13:49
  targeting
• 13:49
  a
• 13:49
  net
• 13:50
  reduction
• 13:50
  of
• 13:51
  between
• 13:51
  9,000
• 13:52
  and
• 13:52
  10,000
• 13:53
  positions
• 13:53
  globally,
• 13:54
  which
• 13:55
  is
• 13:55
  up
• 13:55
  from
• 13:55
  its
• 13:55
  previous
• 13:56
  estimate
• 13:56
  of
• 13:56
  between
• 13:57
  5,800
• 13:58
  and
• 13:58
  7,000
• 13:59
  as
• 13:59
  the
• 13:59
  cosmetics
• 14:00
  giant
• 14:00
  accelerates
• 14:01
  its
• 14:02
  beauty
• 14:02
  reimagined
• 14:03
  turnaround
• 14:04
  plan.
• 14:04
  So
• 14:04
  a
• 14:04
  lot
• 14:04
  of
• 14:05
  turnaround
• 14:05
  plans
• 14:05
  here,
• 14:05
  Chris.
• 14:07
  According
• 14:08
  to
• 14:08
  Retail
• 14:08
  Dive,
• 14:09
  again,
• 14:09
  more
• 14:10
  than
• 14:10
  70%
• 14:11
  of
• 14:11
  the
• 14:11
  increase
• 14:11
  in
• 14:12
  planned
• 14:12
  cuts
• 14:12
  is
• 14:12
  tied
• 14:13
  to
• 14:13
  a
• 14:13
  reduction
• 14:13
  in
• 14:14
  point
• 14:14
  of
• 14:14
  sale
• 14:14
  positions
• 14:15
  at
• 14:16
  what
• 14:16
  the
• 14:16
  company
• 14:16
  calls
• 14:17
  select
• 14:17
  unproductive
• 14:18
  doors
• 14:19
  in
• 14:20
  the
• 14:20
  department
• 14:20
  store
• 14:20
  and
• 14:21
  freestanding
• 14:21
  store
• 14:22
  channels
• 14:23
  at
• 14:23
  the
• 14:23
  upper
• 14:23
  end.
• 14:24
  The
• 14:24
  new
• 14:24
  Target
• 14:25
  represents
• 14:26
  roughly
• 14:26
  17.5%
• 14:27
  of
• 14:28
  the
• 14:28
  company's
• 14:28
  total
• 14:28
  employee
• 14:29
  base,
• 14:29
  which
• 14:30
  is
• 14:30
  a
• 14:30
  lot
• 14:31
  of
• 14:31
  approximately
• 14:32
  57,000
• 14:33
  worldwide
• 14:34
  as
• 14:35
  of
• 14:35
  June
• 14:36
  30,
• 14:36
  2025.
• 14:37
  It
• 14:37
  should
• 14:38
  also
• 14:38
  be
• 14:38
  noted
• 14:39
  that
• 14:39
  along
• 14:40
  with
• 14:40
  the
• 14:40
  expanded
• 14:40
  job
• 14:41
  cuts,
• 14:41
  Estee
• 14:42
  Lauder
• 14:42
  raised
• 14:42
  its
• 14:42
  annual
• 14:43
  profit
• 14:43
  forecast
• 14:44
  and
• 14:44
  now
• 14:45
  expects
• 14:45
  gross
• 14:45
  annual
• 14:46
  benefits
• 14:46
  from
• 14:47
  the
• 14:47
  restructuring
• 14:48
  of
• 14:48
  between
• 14:48
  1
• 14:49
  billion
• 14:49
  and
• 14:49
  1.2
• 14:50
  billion
• 14:50
  before
• 14:51
  taxes,
• 14:52
  which
• 14:52
  is
• 14:52
  up
• 14:53
  from
• 14:53
  a
• 14:53
  prior
• 14:54
  estimate
• 14:54
  of
• 14:54
  800
• 14:55
  million
• 14:56
  to
• 14:56
  1
• 14:56
  billion.
• 14:57
  And
• 14:58
  that
• 14:58
  its
• 14:58
  shares
• 14:59
  jumped
• 14:59
  approximately
• 15:00
  11%
• 15:00
  in
• 15:01
  pre
• 15:01
  market
• 15:01
  trading
• 15:02
  following
• 15:02
  the
• 15:02
  announcement.
• 15:04
  To
• 15:04
  add
• 15:04
  even
• 15:05
  further
• 15:05
  intrigue,
• 15:06
  Chris,
• 15:07
  Intrigue,
• 15:08
  yes,
• 15:10
  there's
• 15:10
  a
• 15:10
  lot
• 15:10
  here.
• 15:11
  Estee
• 15:11
  Lauder
• 15:12
  is
• 15:12
  also
• 15:12
  currently
• 15:13
  in
• 15:13
  talks
• 15:14
  to
• 15:14
  merge
• 15:15
  with
• 15:15
  Pooch,
• 15:16
  spelled
• 15:16
  P
• 15:16
  U
• 15:17
  I
• 15:17
  G,
• 15:18
  the
• 15:19
  owner
• 15:19
  of
• 15:19
  Jean
• 15:19
  Paul
• 15:20
  Gaultier,
• 15:21
  which
• 15:21
  would
• 15:22
  create
• 15:22
  a
• 15:22
  $40
• 15:23
  billion
• 15:24
  luxury
• 15:24
  beauty
• 15:25
  group.
• 15:26
  All
• 15:26
  right,
• 15:26
  Chris,
• 15:27
  I'm
• 15:27
  curious.
• 15:28
  That
• 15:28
  was
• 15:28
  a
• 15:28
  lot
• 15:28
  of
• 15:28
  information
• 15:29
  here.
• 15:29
  Does
• 15:30
  Estee
• 15:30
  Lauder's
• 15:31
  drastic
• 15:31
  employee
• 15:31
  reduction
• 15:32
  say
• 15:32
  more
• 15:32
  about
• 15:33
  Estee
• 15:33
  Lauder
• 15:33
  itself
• 15:34
  or
• 15:34
  do
• 15:34
  you
• 15:35
  think
• 15:35
  this
• 15:35
  is
• 15:35
  more
• 15:35
  about
• 15:35
  the
• 15:36
  state
• 15:36
  of
• 15:36
  department
• 15:37
  stores
• 15:37
  in
• 15:37
  general?
• 15:38
  Oh,
• 15:39
  man,
• 15:40
  that's
• 15:41
  a
• 15:41
  really
• 15:41
  tough
• 15:41
  question.
• 15:42
  You
• 15:42
  know,
• 15:43
  as
• 15:43
  much
• 15:43
  as
• 15:43
  I've
• 15:43
  been
• 15:44
  short
• 15:44
  on
• 15:44
  department
• 15:44
  stores
• 15:45
  in
• 15:45
  the
• 15:45
  history,
• 15:45
  the
• 15:46
  eight
• 15:46
  year
• 15:46
  history
• 15:46
  of
• 15:46
  Omnitalk,
• 15:47
  Jan,
• 15:47
  I,
• 15:48
  I
• 15:48
  actually
• 15:48
  think
• 15:48
  this
• 15:48
  says
• 15:48
  a
• 15:48
  lot
• 15:49
  more
• 15:49
  about
• 15:49
  Estee
• 15:49
  Lauder.
• 15:50
  One
• 15:50
  could
• 15:50
  spin
• 15:50
  it
• 15:51
  as
• 15:51
  a
• 15:51
  mark
• 15:51
  or
• 15:52
  demerit
• 15:52
  against
• 15:52
  the
• 15:52
  department
• 15:53
  store
• 15:54
  industry,
• 15:54
  but
• 15:55
  I
• 15:55
  don't
• 15:55
  think,
• 15:55
  I
• 15:55
  don't
• 15:56
  think
• 15:56
  that's,
• 15:56
  that's
• 15:57
  what
• 15:57
  I'd
• 15:57
  start
• 15:57
  to
• 15:57
  do.
• 15:58
  Because
• 15:58
  the
• 15:58
  pattern
• 15:59
  that
• 15:59
  I've
• 15:59
  recognized
• 16:00
  doing
• 16:00
  this
• 16:00
  podcast
• 16:01
  for
• 16:01
  as
• 16:01
  long
• 16:01
  as
• 16:01
  I've
• 16:02
  done
• 16:02
  it
• 16:03
  is
• 16:03
  that
• 16:03
  a
• 16:03
  bold
• 16:04
  move
• 16:04
  like
• 16:04
  this
• 16:04
  tends
• 16:05
  to
• 16:05
  happen
• 16:05
  in
• 16:05
  front
• 16:06
  of
• 16:06
  big
• 16:06
  time
• 16:06
  corporate
• 16:07
  restructuring.
• 16:08
  It's
• 16:08
  just
• 16:08
  par
• 16:09
  for
• 16:09
  the
• 16:09
  course.
• 16:10
  Companies
• 16:10
  want
• 16:10
  to
• 16:11
  make
• 16:11
  their
• 16:11
  books
• 16:11
  look
• 16:11
  as
• 16:12
  clean
• 16:12
  as
• 16:12
  possible
• 16:13
  and
• 16:13
  they
• 16:13
  can
• 16:14
  always
• 16:14
  add
• 16:14
  the
• 16:14
  jobs
• 16:15
  back
• 16:15
  in
• 16:15
  over
• 16:15
  time.
• 16:16
  So
• 16:16
  I
• 16:16
  think,
• 16:16
  you
• 16:16
  know,
• 16:16
  from
• 16:17
  a
• 16:17
  leadership
• 16:17
  perspective,
• 16:17
  and
• 16:18
  Jen,
• 16:18
  you
• 16:18
  probably
• 16:18
  know
• 16:18
  this
• 16:19
  too.
• 16:19
  Like,
• 16:19
  you
• 16:19
  know,
• 16:20
  they're
• 16:20
  probably
• 16:20
  like,
• 16:20
  if
• 16:20
  I
• 16:21
  cut
• 16:21
  too
• 16:21
  hard,
• 16:22
  I
• 16:22
  can
• 16:22
  always
• 16:22
  bring
• 16:22
  them
• 16:22
  back
• 16:23
  or
• 16:23
  rehire
• 16:23
  again
• 16:24
  or
• 16:24
  try
• 16:24
  to.
• 16:25
  So
• 16:25
  I
• 16:25
  just
• 16:25
  chalked
• 16:26
  this
• 16:26
  up
• 16:26
  to
• 16:26
  quote,
• 16:26
  unquote,
• 16:27
  merger
• 16:27
  math.
• 16:28
  That's
• 16:28
  my
• 16:28
  new
• 16:28
  term
• 16:28
  of
• 16:29
  the
• 16:29
  day,
• 16:29
  merger
• 16:29
  math.
• 16:30
  But
• 16:31
  it
• 16:31
  is
• 16:31
  pretty
• 16:31
  darn
• 16:32
  sizable.
• 16:32
  You
• 16:33
  said
• 16:33
  it
• 16:33
  kind
• 16:33
  of
• 16:33
  as
• 16:33
  you
• 16:33
  were
• 16:34
  reading
• 16:34
  the
• 16:34
  headline.
• 16:35
  17,
• 16:35
  17
• 16:36
  and
• 16:36
  a
• 16:36
  half
• 16:37
  percent
• 16:37
  of
• 16:37
  your
• 16:37
  employee
• 16:38
  base.
• 16:39
  Oh,
• 16:39
  man.
• 16:39
  The
• 16:40
  one
• 16:40
  thing
• 16:40
  I
• 16:40
  would
• 16:40
  like
• 16:41
  to
• 16:41
  know
• 16:41
  is
• 16:42
  in
• 16:42
  what
• 16:42
  department
• 16:43
  stores
• 16:43
  is
• 16:44
  that
• 16:44
  reduction
• 16:45
  concentrated?
• 16:45
  Because
• 16:46
  I
• 16:46
  would
• 16:46
  probably
• 16:46
  short
• 16:47
  all
• 16:47
  of
• 16:47
  them
• 16:48
  immediately
• 16:49
  if
• 16:49
  I
• 16:49
  could.
• 16:49
  I'm
• 16:49
  not
• 16:50
  a
• 16:50
  financial
• 16:50
  advisor,
• 16:50
  so
• 16:51
  don't
• 16:51
  take
• 16:51
  my
• 16:51
  advice.
• 16:51
  But.
• 16:52
  But,
• 16:52
  you
• 16:52
  know,
• 16:52
  I
• 16:53
  probably
• 16:53
  would
• 16:53
  because
• 16:53
  that
• 16:53
  would
• 16:54
  be
• 16:54
  pretty
• 16:54
  damning
• 16:55
  if
• 16:55
  those
• 16:55
  are,
• 16:55
  you
• 16:56
  know,
• 16:56
  concentrated
• 16:57
  in
• 16:57
  certain
• 16:58
  chunks
• 16:58
  of
• 16:58
  the
• 16:58
  department
• 16:58
  store
• 16:59
  industry,
• 16:59
  not
• 16:59
  just
• 17:00
  in
• 17:00
  the
• 17:00
  US
• 17:00
  but
• 17:00
  globally
• 17:01
  too.
• 17:01
  Yeah,
• 17:02
  it's
• 17:02
  interesting.
• 17:02
  Those
• 17:02
  unproductive
• 17:03
  doors
• 17:04
  or
• 17:04
  whatever
• 17:05
  the
• 17:05
  headline
• 17:05
  reads,
• 17:06
  right?
• 17:06
  It's.
• 17:06
  It'll
• 17:07
  be
• 17:07
  interesting
• 17:07
  to
• 17:07
  see
• 17:07
  where
• 17:07
  those.
• 17:08
  Where
• 17:08
  those
• 17:09
  are.
• 17:10
  Initially,
• 17:11
  I
• 17:11
  read
• 17:11
  this
• 17:12
  as
• 17:12
  a
• 17:12
  sign
• 17:12
  of
• 17:12
  what's
• 17:12
  to
• 17:13
  come
• 17:13
  for
• 17:13
  department
• 17:13
  stores.
• 17:14
  So
• 17:14
  I
• 17:14
  was
• 17:14
  on
• 17:14
  the
• 17:14
  flip
• 17:15
  side.
• 17:15
  But
• 17:16
  once
• 17:16
  I
• 17:16
  started
• 17:17
  reading
• 17:17
  about
• 17:17
  sort
• 17:18
  of
• 17:18
  this
• 17:18
  potential
• 17:18
  merger
• 17:19
  and
• 17:19
  the
• 17:19
  way
• 17:19
  it
• 17:20
  impacts
• 17:20
  profit
• 17:20
  and
• 17:21
  the
• 17:21
  amount
• 17:22
  of
• 17:22
  financials
• 17:22
  that
• 17:23
  was
• 17:24
  highlighted
• 17:25
  in
• 17:25
  the
• 17:25
  headline,
• 17:26
  I.
• 17:26
  I
• 17:27
  could
• 17:27
  see
• 17:27
  where
• 17:27
  you're
• 17:27
  at
• 17:27
  with
• 17:28
  your
• 17:28
  merger
• 17:28
  math,
• 17:28
  for
• 17:29
  sure.
• 17:29
  I
• 17:29
  think
• 17:29
  it's
• 17:29
  probably
• 17:30
  a
• 17:30
  both.
• 17:30
  And
• 17:31
  if
• 17:31
  I
• 17:31
  have
• 17:31
  to
• 17:32
  guess,
• 17:33
  I
• 17:33
  mean,
• 17:33
  in
• 17:34
  my
• 17:34
  very
• 17:34
  limited
• 17:35
  time
• 17:35
  that
• 17:35
  I
• 17:35
  spend
• 17:35
  in
• 17:36
  department
• 17:36
  stores,
• 17:37
  being
• 17:38
  an
• 17:38
  ops
• 17:38
  girl,
• 17:38
  when
• 17:39
  I
• 17:39
  walk
• 17:39
  through,
• 17:39
  I'm
• 17:39
  always
• 17:40
  wondering,
• 17:40
  like,
• 17:40
  who
• 17:41
  is
• 17:41
  paying
• 17:42
  them
• 17:42
  to
• 17:42
  stand
• 17:43
  there?
• 17:43
  Because
• 17:43
  I've
• 17:44
  never
• 17:44
  seen
• 17:44
  it
• 17:45
  busy.
• 17:45
  Right.
• 17:45
  So
• 17:45
  you
• 17:45
  do
• 17:46
  have
• 17:46
  to
• 17:46
  wonder,
• 17:46
  like,
• 17:47
  man,
• 17:47
  their
• 17:47
  margins
• 17:48
  are
• 17:48
  high
• 17:48
  enough
• 17:48
  to
• 17:48
  just
• 17:49
  have
• 17:49
  that
• 17:49
  person
• 17:50
  stand
• 17:50
  there.
• 17:52
  So
• 17:53
  I
• 17:53
  wouldn't
• 17:54
  be
• 17:54
  surprised
• 17:54
  if
• 17:54
  it's
• 17:55
  a
• 17:55
  sign
• 17:55
  of
• 17:55
  what's
• 17:56
  to
• 17:56
  come
• 17:56
  for
• 17:56
  department
• 17:56
  stores
• 17:57
  and
• 17:57
  sort
• 17:57
  of
• 17:57
  the
• 17:57
  commercial
• 17:58
  strategy
• 17:58
  as
• 17:59
  a
• 17:59
  whole
• 17:59
  or
• 17:59
  the
• 17:59
  go
• 18:00
  to
• 18:00
  market
• 18:00
  strategy
• 18:00
  for
• 18:01
  Estee
• 18:01
  Lauder
• 18:01
  and
• 18:01
  how
• 18:01
  it
• 18:02
  could
• 18:02
  be
• 18:02
  different,
• 18:04
  but
• 18:05
  maybe
• 18:05
  both.
• 18:05
  Maybe
• 18:05
  it's
• 18:06
  merger
• 18:06
  math
• 18:06
  and
• 18:06
  a
• 18:07
  sign
• 18:07
  of
• 18:07
  what's
• 18:07
  to
• 18:07
  come
• 18:08
  for
• 18:08
  department
• 18:08
  stores.
• 18:09
  Yeah,
• 18:10
  I
• 18:10
  think
• 18:10
  that's.
• 18:10
  I
• 18:11
  think
• 18:11
  as
• 18:11
  I
• 18:11
  sit
• 18:11
  back,
• 18:11
  I
• 18:11
  think
• 18:12
  that's
• 18:12
  probably
• 18:12
  the
• 18:12
  right
• 18:12
  way
• 18:12
  to
• 18:12
  look
• 18:13
  at
• 18:13
  it.
• 18:13
  It's
• 18:13
  probably
• 18:13
  a
• 18:13
  little
• 18:13
  bit
• 18:13
  of
• 18:14
  both
• 18:14
  because,
• 18:14
  you
• 18:14
  know,
• 18:14
  essay
• 18:15
  Lauder
• 18:15
  is
• 18:15
  also
• 18:15
  saying,
• 18:16
  like,
• 18:16
  there's
• 18:16
  better
• 18:16
  ways
• 18:16
  to
• 18:17
  invest
• 18:17
  our
• 18:17
  money
• 18:17
  to
• 18:17
  get
• 18:18
  a
• 18:18
  better
• 18:18
  return,
• 18:18
  you
• 18:18
  know,
• 18:19
  whether
• 18:19
  it's
• 18:19
  through
• 18:19
  social
• 18:19
  media,
• 18:20
  influencer
• 18:21
  tie
• 18:21
  ins,
• 18:21
  whatever.
• 18:22
  Then,
• 18:22
  you
• 18:22
  know,
• 18:22
  and
• 18:23
  there's
• 18:23
  probably
• 18:23
  a
• 18:23
  whole
• 18:23
  host
• 18:23
  of
• 18:24
  things
• 18:24
  they're
• 18:24
  looking
• 18:24
  at,
• 18:24
  but
• 18:24
  that
• 18:25
  there's
• 18:25
  more
• 18:25
  options
• 18:26
  out
• 18:26
  there
• 18:26
  than
• 18:26
  just
• 18:26
  putting
• 18:27
  somebody,
• 18:27
  you
• 18:27
  know,
• 18:28
  in
• 18:29
  a
• 18:29
  department
• 18:29
  store
• 18:29
  and
• 18:30
  not
• 18:30
  having
• 18:30
  them,
• 18:30
  you
• 18:30
  know,
• 18:31
  interact
• 18:31
  with
• 18:31
  customers.
• 18:32
  Because
• 18:32
  like
• 18:32
  you
• 18:33
  said,
• 18:33
  there's
• 18:33
  Many
• 18:33
  hours
• 18:34
  in
• 18:34
  a
• 18:34
  department
• 18:34
  store
• 18:34
  where
• 18:35
  there's
• 18:35
  just
• 18:35
  no
• 18:35
  traffic
• 18:36
  into
• 18:36
  the
• 18:36
  beauty
• 18:37
  counters.
• 18:37
  At
• 18:37
  this
• 18:37
  point
• 18:37
  in
• 18:38
  time,
• 18:38
  the
• 18:39
  traffic.
• 18:39
  Is
• 18:40
  drastically
• 18:40
  different
• 18:41
  than
• 18:41
  it
• 18:41
  used
• 18:41
  to
• 18:41
  be.
• 18:41
  I
• 18:42
  guess
• 18:42
  this
• 18:42
  would
• 18:42
  almost
• 18:42
  go
• 18:43
  in
• 18:43
  a
• 18:43
  similar
• 18:43
  way
• 18:44
  to
• 18:44
  the
• 18:44
  last
• 18:44
  headline
• 18:45
  where
• 18:45
  I'm
• 18:45
  like,
• 18:45
  oh,
• 18:46
  I'm
• 18:46
  surprised
• 18:46
  they
• 18:46
  didn't
• 18:47
  already
• 18:48
  cut.
• 18:48
  Like,
• 18:48
  I,
• 18:49
  I
• 18:49
  didn't
• 18:49
  think
• 18:50
  about
• 18:50
  it.
• 18:50
  But
• 18:50
  from
• 18:50
  a
• 18:51
  financial
• 18:51
  standpoint,
• 18:52
  if
• 18:52
  you're
• 18:52
  looking
• 18:52
  at
• 18:52
  opportunities
• 18:53
  to
• 18:53
  improve
• 18:54
  margin
• 18:54
  or
• 18:55
  improve,
• 18:55
  improve
• 18:55
  your
• 18:56
  P
• 18:56
  and
• 18:56
  L,
• 18:56
  that
• 18:57
  has
• 18:57
  to
• 18:57
  be
• 18:58
  the
• 18:58
  most
• 18:59
  obvious,
• 18:59
  I
• 19:00
  would
• 19:00
  think.
• 19:01
  Again,
• 19:01
  I
• 19:01
  haven't
• 19:01
  seen
• 19:02
  their
• 19:02
  numbers,
• 19:02
  so
• 19:02
  maybe
• 19:02
  there
• 19:03
  is
• 19:03
  a
• 19:03
  lot
• 19:03
  of
• 19:03
  revenue
• 19:03
  that
• 19:04
  points
• 19:04
  back
• 19:04
  to
• 19:05
  that
• 19:05
  point
• 19:05
  of
• 19:05
  sale
• 19:06
  interaction
• 19:07
  at
• 19:07
  that
• 19:07
  beauty
• 19:07
  counter.
• 19:08
  But
• 19:08
  it
• 19:08
  isn't
• 19:09
  the
• 19:10
  90s
• 19:10
  anymore,
• 19:11
  you
• 19:11
  know,
• 19:11
  like,
• 19:11
  there
• 19:11
  just
• 19:11
  isn't
• 19:12
  the
• 19:12
  traffic
• 19:12
  in
• 19:12
  those
• 19:12
  department
• 19:13
  stores
• 19:13
  to
• 19:13
  justify
• 19:13
  it,
• 19:14
  I
• 19:14
  would
• 19:14
  think.
• 19:15
  Yeah.
• 19:15
  So,
• 19:16
  Jenna.
• 19:16
  Yeah,
• 19:16
  I've
• 19:17
  spoken
• 19:17
  like
• 19:17
  a
• 19:17
  true
• 19:18
  talent
• 19:18
  expert,
• 19:18
  too,
• 19:19
  and
• 19:19
  a
• 19:19
  pragmatic
• 19:19
  one
• 19:19
  at
• 19:20
  that.
• 19:20
  I
• 19:20
  mean,
• 19:21
  if
• 19:21
  I
• 19:21
  read
• 19:21
  between
• 19:22
  the
• 19:22
  lines
• 19:22
  of
• 19:22
  what
• 19:22
  you're
• 19:22
  saying,
• 19:23
  it's
• 19:23
  also
• 19:23
  just
• 19:23
  good
• 19:24
  business
• 19:24
  practice
• 19:25
  to
• 19:25
  constantly
• 19:26
  be
• 19:26
  shaving
• 19:26
  your,
• 19:27
  your
• 19:28
  base
• 19:28
  where
• 19:28
  it's
• 19:28
  not
• 19:29
  needed
• 19:29
  anymore
• 19:29
  as
• 19:30
  well.
• 19:30
  Right.
• 19:31
  Yeah.
• 19:32
  And
• 19:32
  shaving
• 19:33
  your
• 19:33
  base.
• 19:33
  I
• 19:33
  mean,
• 19:34
  I'm
• 19:34
  not
• 19:34
  saying
• 19:34
  constantly
• 19:35
  cut
• 19:35
  back,
• 19:36
  but
• 19:36
  I
• 19:36
  do
• 19:36
  think
• 19:37
  constantly
• 19:37
  reevaluate,
• 19:38
  evaluating.
• 19:39
  Right.
• 19:40
  Like,
• 19:40
  where
• 19:40
  is
• 19:40
  your
• 19:41
  labor
• 19:41
  contributing
• 19:42
  to.
• 19:43
  And
• 19:43
  labor
• 19:43
  can
• 19:43
  be
• 19:44
  corporate
• 19:44
  salaries.
• 19:45
  Right.
• 19:45
  I'm
• 19:45
  not
• 19:45
  just
• 19:45
  talking
• 19:46
  about
• 19:46
  people
• 19:46
  in
• 19:46
  stores,
• 19:47
  but
• 19:47
  where's
• 19:47
  your
• 19:48
  labor
• 19:48
  contributing
• 19:49
  to
• 19:49
  your
• 19:49
  revenue?
• 19:49
  And
• 19:49
  if
• 19:50
  it
• 19:50
  isn't,
• 19:50
  we
• 19:50
  should
• 19:50
  reinvest
• 19:51
  that
• 19:51
  labor
• 19:52
  into
• 19:52
  where
• 19:52
  revenue
• 19:52
  is
• 19:53
  coming
• 19:53
  from
• 19:53
  tomorrow.
• 19:54
  And
• 19:54
  so
• 19:55
  whether
• 19:56
  it's
• 19:56
  shaving
• 19:56
  or
• 19:56
  not,
• 19:57
  I
• 19:57
  would
• 19:57
  certainly
• 19:57
  say
• 19:58
  restructuring.
• 19:58
  I
• 19:58
  think
• 19:59
  restructuring
• 19:59
  gets
• 19:59
  a
• 19:59
  bad
• 20:00
  word
• 20:00
  out
• 20:00
  or
• 20:00
  a
• 20:00
  bad
• 20:01
  rap
• 20:01
  out
• 20:01
  there
• 20:01
  because
• 20:02
  it
• 20:02
  feels
• 20:02
  like,
• 20:02
  oh,
• 20:02
  people
• 20:03
  lose
• 20:03
  jobs,
• 20:03
  but
• 20:04
  people
• 20:04
  also
• 20:05
  gain
• 20:05
  jobs.
• 20:05
  They
• 20:05
  might
• 20:06
  put
• 20:06
  those,
• 20:06
  those
• 20:07
  dollars
• 20:07
  into
• 20:07
  e
• 20:07
  commerce
• 20:08
  strategy.
• 20:08
  They
• 20:09
  might
• 20:09
  put
• 20:09
  those
• 20:09
  dollars
• 20:09
  into
• 20:10
  investing
• 20:10
  in
• 20:10
  agentic
• 20:11
  AI
• 20:11
  and
• 20:11
  the
• 20:12
  way
• 20:12
  people
• 20:12
  can
• 20:12
  shop
• 20:12
  for
• 20:12
  makeup
• 20:13
  online.
• 20:13
  Right.
• 20:15
  But
• 20:15
  yes,
• 20:16
  I
• 20:16
  guess
• 20:16
  you're
• 20:16
  reading
• 20:17
  that
• 20:17
  correct.
• 20:17
  I
• 20:17
  think
• 20:17
  it's,
• 20:18
  it
• 20:19
  has
• 20:19
  to
• 20:19
  be
• 20:19
  a
• 20:19
  strategy
• 20:20
  every,
• 20:20
  every
• 20:20
  year,
• 20:21
  every
• 20:21
  quarter.
• 20:22
  Yeah.
• 20:23
  Which
• 20:23
  is
• 20:23
  an
• 20:23
  interesting
• 20:24
  word
• 20:24
  because
• 20:24
  that's
• 20:24
  the
• 20:24
  word
• 20:24
  they're
• 20:25
  using
• 20:25
  too.
• 20:25
  They're
• 20:25
  using
• 20:25
  restructuring
• 20:26
  as
• 20:27
  the,
• 20:27
  the,
• 20:28
  the,
• 20:28
  the
• 20:28
  modus
• 20:29
  operandi
• 20:30
  here
• 20:30
  for
• 20:30
  what
• 20:30
  they're
• 20:31
  doing.
• 20:31
  All
• 20:31
  right,
• 20:32
  well,
• 20:32
  this
• 20:32
  next
• 20:32
  headline
• 20:33
  is
• 20:33
  kind
• 20:33
  of
• 20:33
  the
• 20:33
  converse
• 20:34
  of
• 20:34
  that
• 20:34
  last
• 20:35
  one.
• 20:35
  This
• 20:35
  is
• 20:35
  why
• 20:35
  I'm
• 20:36
  really
• 20:36
  excited
• 20:36
  for
• 20:37
  today's
• 20:37
  show
• 20:37
  because
• 20:38
  Walmart
• 20:38
  headline
• 20:39
  number
• 20:39
  three,
• 20:39
  Walmart
• 20:40
  is
• 20:40
  breaking
• 20:40
  out
• 20:41
  of
• 20:41
  its
• 20:41
  historically
• 20:42
  no
• 20:42
  frills
• 20:43
  service
• 20:43
  model
• 20:43
  by
• 20:44
  staffing
• 20:44
  its
• 20:44
  beauty
• 20:45
  aisles
• 20:45
  with
• 20:45
  trained
• 20:46
  specialists,
• 20:46
  AKA
• 20:47
  beauty
• 20:48
  experts.
• 20:48
  Again,
• 20:48
  enjoy
• 20:49
  Trip
• 20:49
  Gandhi
• 20:49
  air
• 20:49
  quotes.
• 20:50
  Who
• 20:50
  can
• 20:51
  recommend
• 20:51
  foundation
• 20:52
  shades,
• 20:52
  flag
• 20:53
  what's
• 20:53
  trending
• 20:53
  on
• 20:53
  TikTok,
• 20:54
  and
• 20:54
  offer
• 20:54
  personalized
• 20:55
  skincare
• 20:56
  advice
• 20:57
  as
• 20:57
  part
• 20:57
  of
• 20:57
  a
• 20:57
  broader
• 20:58
  play
• 20:58
  for
• 20:58
  a
• 20:58
  bigger
• 20:59
  slice
• 20:59
  of
• 20:59
  the
• 21:00
  $129
• 21:01
  billion
• 21:02
  US
• 21:02
  Beauty
• 21:02
  and
• 21:03
  Personal
• 21:03
  care
• 21:03
  market.
• 21:04
  According
• 21:05
  to
• 21:05
  the
• 21:05
  Associated
• 21:05
  Press,
• 21:06
  the
• 21:06
  beauty
• 21:06
  expert
• 21:07
  roles
• 21:07
  were
• 21:07
  piloted
• 21:08
  at
• 21:08
  22
• 21:08
  stores
• 21:09
  in
• 21:09
  Arkansas
• 21:09
  and
• 21:10
  Texas
• 21:10
  in
• 21:10
  recent
• 21:10
  months,
• 21:11
  and
• 21:11
  Walmart
• 21:12
  expects
• 21:12
  to
• 21:12
  have
• 21:12
  them
• 21:12
  in
• 21:12
  more
• 21:13
  than
• 21:13
  400
• 21:13
  of
• 21:14
  its
• 21:14
  4,600
• 21:14
  namesake
• 21:15
  US
• 21:15
  stores
• 21:16
  by
• 21:16
  year
• 21:16
  end.
• 21:17
  As
• 21:18
  part
• 21:18
  of
• 21:18
  a
• 21:18
  broader
• 21:18
  remodel
• 21:19
  of
• 21:19
  650
• 21:20
  stores,
• 21:20
  Walmart
• 21:21
  is
• 21:21
  also
• 21:21
  moving
• 21:21
  beauty
• 21:22
  departments
• 21:22
  to
• 21:22
  the
• 21:22
  front
• 21:23
  of
• 21:23
  stores
• 21:23
  and
• 21:24
  installing
• 21:24
  displays
• 21:25
  to
• 21:25
  showcase
• 21:25
  products,
• 21:26
  getting
• 21:26
  buzz
• 21:27
  on
• 21:27
  social
• 21:27
  media,
• 21:28
  said
• 21:28
  Vanima
• 21:29
  Shekar,
• 21:29
  VP
• 21:30
  of
• 21:30
  beauty
• 21:30
  merchandising
• 21:31
  for
• 21:31
  Walmart's
• 21:31
  US
• 21:32
  Division.
• 21:32
  Quote
• 21:33
  we're
• 21:33
  not
• 21:33
  trying
• 21:34
  to
• 21:34
  be
• 21:34
  an
• 21:34
  Ulta
• 21:34
  or
• 21:34
  Sephora.
• 21:35
  We
• 21:35
  have
• 21:36
  the
• 21:36
  breadth
• 21:36
  of
• 21:36
  assortment
• 21:36
  that
• 21:37
  no
• 21:37
  one
• 21:37
  else
• 21:37
  has.
• 21:38
  We
• 21:38
  have
• 21:38
  the
• 21:38
  convenience
• 21:39
  that
• 21:39
  no
• 21:39
  one
• 21:39
  else
• 21:40
  has.
• 21:40
  What
• 21:40
  we
• 21:40
  also
• 21:41
  want
• 21:41
  to
• 21:41
  do
• 21:42
  is
• 21:42
  layer
• 21:42
  on
• 21:43
  a
• 21:43
  level
• 21:43
  of
• 21:43
  service.
• 21:44
  End
• 21:44
  quote
• 21:45
  Jen
• 21:46
  this
• 21:46
  is
• 21:46
  also
• 21:47
  the
• 21:47
  A
• 21:47
  and
• 21:47
  M
• 21:47
  Put
• 21:48
  yout
• 21:48
  on
• 21:48
  the
• 21:48
  Spot
• 21:49
  Question
• 21:49
  of
• 21:49
  the
• 21:49
  Week
• 21:50
  because
• 21:50
  I
• 21:50
  think
• 21:51
  they
• 21:51
  knew
• 21:51
  you
• 21:52
  are
• 21:52
  going
• 21:52
  to
• 21:52
  be
• 21:52
  guest
• 21:53
  hosting
• 21:53
  with
• 21:53
  me
• 21:53
  and
• 21:54
  here
• 21:54
  it
• 21:54
  is.
• 21:55
  While
• 21:55
  in
• 21:55
  store,
• 21:55
  human
• 21:56
  beauty
• 21:56
  advisors
• 21:57
  have
• 21:57
  maintained
• 21:57
  consumer
• 21:58
  trust
• 21:58
  for
• 21:58
  recommendations.
• 22:00
  Nearly
• 22:00
  30%
• 22:01
  of
• 22:01
  beauty
• 22:01
  customers
• 22:02
  are
• 22:02
  now
• 22:02
  using
• 22:02
  AI
• 22:03
  to
• 22:03
  discover
• 22:04
  new
• 22:04
  products
• 22:04
  and
• 22:04
  brands
• 22:05
  and
• 22:05
  roughly
• 22:05
  the
• 22:05
  same
• 22:06
  percentage
• 22:06
  to
• 22:07
  research.
• 22:07
  Given
• 22:08
  that,
• 22:08
  how
• 22:08
  should
• 22:09
  Walmart
• 22:09
  and
• 22:09
  other
• 22:10
  beauty
• 22:10
  retailers
• 22:10
  determine
• 22:11
  what
• 22:11
  where
• 22:11
  human
• 22:12
  expertise
• 22:13
  creates
• 22:13
  real
• 22:14
  competitive
• 22:14
  advantage
• 22:15
  against
• 22:15
  AI?
• 22:17
  Hey,
• 22:18
  better
• 22:19
  you
• 22:19
  than
• 22:19
  me.
• 22:19
  Again,
• 22:20
  they're
• 22:21
  put
• 22:21
  you
• 22:21
  on
• 22:21
  the
• 22:21
  spot
• 22:22
  questions
• 22:22
  are
• 22:22
  always
• 22:23
  so
• 22:23
  long.
• 22:23
  I'm
• 22:23
  like
• 22:24
  well
• 22:24
  which
• 22:24
  question
• 22:25
  do
• 22:25
  I
• 22:25
  answer
• 22:25
  first?
• 22:25
  A
• 22:26
  and
• 22:26
  M.
• 22:27
  Very
• 22:27
  thoughtful.
• 22:28
  They're
• 22:28
  very
• 22:28
  thoughtful
• 22:29
  questions.
• 22:29
  They
• 22:29
  take
• 22:29
  a
• 22:29
  lot
• 22:30
  of
• 22:30
  time
• 22:30
  to
• 22:30
  do
• 22:30
  them
• 22:30
  every
• 22:30
  week.
• 22:31
  It's
• 22:31
  very
• 22:31
  appreciated
• 22:32
  by
• 22:32
  me.
• 22:32
  It
• 22:32
  makes
• 22:32
  you,
• 22:32
  makes
• 22:33
  you
• 22:33
  really
• 22:33
  think.
• 22:34
  Yes.
• 22:34
  Okay,
• 22:35
  so
• 22:37
  the
• 22:37
  question
• 22:38
  is
• 22:39
  how
• 22:39
  to
• 22:39
  layer
• 22:39
  in
• 22:40
  in
• 22:40
  person
• 22:40
  service
• 22:41
  and
• 22:41
  where
• 22:41
  that
• 22:41
  could
• 22:42
  probably
• 22:42
  make
• 22:43
  a
• 22:43
  difference
• 22:43
  versus
• 22:44
  agentic
• 22:45
  AI
• 22:45
  and
• 22:46
  and
• 22:46
  research
• 22:47
  at
• 22:47
  home.
• 22:47
  Right.
• 22:48
  I
• 22:49
  think
• 22:50
  in
• 22:50
  Walmart's
• 22:51
  case
• 22:51
  and
• 22:52
  then
• 22:52
  we'll
• 22:52
  go
• 22:52
  back
• 22:52
  if
• 22:52
  I
• 22:52
  don't
• 22:53
  answer
• 22:53
  that
• 22:53
  question
• 22:53
  for
• 22:53
  a
• 22:54
  M,
• 22:54
  let
• 22:54
  me
• 22:54
  know
• 22:54
  because
• 22:54
  I'll
• 22:55
  be
• 22:55
  more
• 22:55
  clear.
• 22:55
  But
• 22:56
  I
• 22:56
  think
• 22:56
  in
• 22:56
  Walmart's
• 22:57
  case,
• 22:58
  I
• 22:58
  love
• 22:59
  that
• 22:59
  they're
• 22:59
  saying
• 22:59
  they're
• 22:59
  not
• 22:59
  trying
• 23:00
  to
• 23:00
  be
• 23:00
  Sephora,
• 23:00
  they're
• 23:01
  not
• 23:01
  trying
• 23:01
  to
• 23:01
  be
• 23:01
  Ulta,
• 23:02
  they
• 23:02
  just
• 23:03
  know
• 23:03
  who
• 23:03
  they
• 23:03
  are.
• 23:04
  And
• 23:04
  the
• 23:04
  fir.
• 23:04
  When
• 23:05
  I
• 23:05
  first
• 23:05
  read
• 23:05
  this
• 23:05
  I
• 23:05
  was
• 23:06
  like
• 23:06
  what
• 23:06
  are
• 23:06
  we
• 23:06
  doing?
• 23:06
  What
• 23:07
  is
• 23:07
  Walmart
• 23:07
  doing
• 23:08
  adding
• 23:08
  this
• 23:08
  beauty
• 23:09
  layer
• 23:09
  that
• 23:09
  Estee
• 23:10
  Lauder
• 23:10
  is
• 23:10
  getting
• 23:10
  rid
• 23:10
  of.
• 23:11
  Right.
• 23:12
  But
• 23:12
  as
• 23:13
  I
• 23:13
  read
• 23:13
  further
• 23:13
  I
• 23:14
  was
• 23:14
  like
• 23:14
  this
• 23:14
  is
• 23:14
  not
• 23:15
  some
• 23:15
  fancy
• 23:16
  beauty
• 23:16
  counter
• 23:17
  trying
• 23:17
  to
• 23:17
  pretend
• 23:18
  there's
• 23:18
  something
• 23:18
  they're
• 23:18
  not.
• 23:18
  This
• 23:19
  is
• 23:19
  simply
• 23:19
  just
• 23:19
  better
• 23:20
  service.
• 23:20
  Yeah.
• 23:21
  And
• 23:21
  if
• 23:21
  there
• 23:21
  is
• 23:22
  one
• 23:22
  thing
• 23:22
  that
• 23:22
  I
• 23:23
  think
• 23:23
  Walmart
• 23:23
  should
• 23:24
  be
• 23:24
  investing
• 23:24
  in,
• 23:24
  it's
• 23:25
  better
• 23:25
  service
• 23:25
  because
• 23:26
  if
• 23:26
  you
• 23:26
  finally
• 23:26
  get
• 23:27
  people
• 23:27
  to
• 23:27
  step
• 23:27
  inside
• 23:28
  your
• 23:28
  store,
• 23:30
  you
• 23:30
  don't
• 23:30
  want
• 23:30
  them
• 23:30
  wandering
• 23:31
  up
• 23:31
  and
• 23:31
  down
• 23:31
  that
• 23:31
  beauty
• 23:32
  aisle.
• 23:32
  You
• 23:32
  want
• 23:32
  someone
• 23:32
  that
• 23:33
  can
• 23:33
  say,
• 23:33
  hey,
• 23:33
  do
• 23:33
  you
• 23:33
  know
• 23:33
  what's
• 23:34
  hot?
• 23:34
  You
• 23:35
  know,
• 23:35
  did
• 23:35
  you
• 23:35
  know
• 23:35
  this
• 23:35
  is
• 23:35
  the
• 23:35
  viral
• 23:36
  concealer?
• 23:37
  I,
• 23:37
  I'm
• 23:38
  very
• 23:38
  curious
• 23:38
  on
• 23:39
  how
• 23:39
  they're
• 23:39
  going
• 23:39
  to
• 23:39
  staff
• 23:39
  that,
• 23:40
  who
• 23:40
  they're
• 23:40
  going
• 23:41
  to
• 23:41
  hire,
• 23:41
  what
• 23:41
  their
• 23:41
  ideal
• 23:42
  candidate
• 23:42
  looks
• 23:42
  like
• 23:43
  because
• 23:43
  it
• 23:43
  should
• 23:43
  be
• 23:43
  like
• 23:43
  a,
• 23:44
  a
• 23:44
  tick
• 23:45
  tock,
• 23:45
  you
• 23:46
  know,
• 23:46
  it
• 23:46
  should
• 23:46
  be
• 23:46
  a
• 23:47
  Gen
• 23:47
  Z,
• 23:48
  someone
• 23:48
  that
• 23:49
  knows
• 23:49
  what
• 23:49
  they're
• 23:49
  talking
• 23:50
  about,
• 23:50
  wants
• 23:50
  to
• 23:51
  engage
• 23:51
  the
• 23:51
  customers.
• 23:53
  But
• 23:54
  I
• 23:54
  think
• 23:54
  this
• 23:54
  is
• 23:55
  very
• 23:55
  different
• 23:55
  than
• 23:55
  research
• 23:56
  at
• 23:56
  home
• 23:56
  via
• 23:56
  AI.
• 23:57
  Like
• 23:57
  makeup
• 23:58
  is
• 23:58
  something
• 23:58
  where,
• 23:58
  like
• 23:58
  if
• 23:58
  you
• 23:59
  can
• 23:59
  see
• 23:59
  the
• 23:59
  shade
• 23:59
  on
• 23:59
  your
• 24:00
  skin,
• 24:00
  skin,
• 24:00
  it's
• 24:01
  helpful.
• 24:02
  And
• 24:02
  I
• 24:02
  also
• 24:03
  think
• 24:03
  this
• 24:03
  might
• 24:03
  be
• 24:03
  a
• 24:03
  different
• 24:04
  customer
• 24:04
  than
• 24:05
  the
• 24:05
  one
• 24:05
  that
• 24:05
  is
• 24:06
  purchasing
• 24:07
  through
• 24:07
  AI.
• 24:07
  At
• 24:08
  least
• 24:08
  today
• 24:08
  there's
• 24:09
  still
• 24:09
  a
• 24:09
  hesitancy
• 24:10
  with
• 24:10
  AI.
• 24:11
  We
• 24:11
  use
• 24:11
  it
• 24:11
  so
• 24:11
  much
• 24:12
  as
• 24:12
  business
• 24:12
  owners
• 24:13
  and
• 24:13
  in
• 24:13
  the
• 24:13
  industry,
• 24:14
  but
• 24:14
  consumers,
• 24:15
  I
• 24:16
  would
• 24:16
  say
• 24:16
  the
• 24:16
  average
• 24:16
  consumer
• 24:17
  in
• 24:17
  a
• 24:18
  Walmart
• 24:18
  store
• 24:19
  isn't
• 24:20
  probably
• 24:20
  on
• 24:20
  the
• 24:21
  cutting
• 24:21
  edge
• 24:21
  of
• 24:21
  shopping
• 24:22
  for,
• 24:22
  for
• 24:22
  makeup
• 24:24
  through
• 24:24
  Claude
• 24:25
  or
• 24:25
  through
• 24:25
  ChatGPT
• 24:26
  or
• 24:26
  whatever
• 24:26
  it
• 24:26
  might
• 24:27
  be.
• 24:29
  So
• 24:29
  will
• 24:29
  you
• 24:30
  read
• 24:30
  me
• 24:30
  the
• 24:30
  last
• 24:30
  part
• 24:30
  of
• 24:30
  A
• 24:31
  M's
• 24:31
  question
• 24:31
  again,
• 24:31
  Chris,
• 24:32
  just
• 24:32
  so
• 24:32
  I
• 24:32
  make
• 24:32
  sure
• 24:32
  I
• 24:32
  answered
• 24:33
  it?
• 24:33
  Sure,
• 24:34
  yeah,
• 24:34
  I
• 24:34
  think,
• 24:34
  I
• 24:34
  think
• 24:34
  you've
• 24:35
  answered
• 24:35
  it
• 24:35
  for
• 24:35
  the
• 24:35
  most
• 24:35
  part.
• 24:36
  But
• 24:36
  you
• 24:36
  know,
• 24:37
  I
• 24:37
  think
• 24:37
  they
• 24:37
  said,
• 24:37
  you
• 24:38
  know,
• 24:38
  how
• 24:38
  should
• 24:38
  Walmart
• 24:39
  and
• 24:39
  other
• 24:39
  beauty
• 24:39
  retailers
• 24:40
  determine
• 24:40
  where
• 24:40
  human
• 24:41
  expertise
• 24:41
  creates
• 24:42
  real
• 24:42
  competitive
• 24:42
  advantage
• 24:43
  against
• 24:43
  AI?
• 24:44
  Yeah,
• 24:44
  well,
• 24:45
  human
• 24:45
  expertise
• 24:46
  and
• 24:46
  I'm
• 24:46
  gonna
• 24:47
  just
• 24:47
  die
• 24:48
  on
• 24:48
  this
• 24:48
  hill
• 24:48
  if
• 24:48
  I
• 24:48
  have
• 24:49
  to.
• 24:49
  We
• 24:50
  can't
• 24:50
  forget
• 24:50
  about
• 24:51
  it
• 24:51
  with
• 24:51
  AI
• 24:51
  I
• 24:52
  just
• 24:52
  don't
• 24:52
  think
• 24:52
  it's
• 24:52
  going
• 24:52
  to
• 24:53
  be
• 24:53
  replaced.
• 24:54
  I
• 24:54
  think
• 24:55
  AI
• 24:55
  can
• 24:55
  help
• 24:55
  those
• 24:56
  beauty
• 24:57
  consultants,
• 24:57
  we'll
• 24:58
  call
• 24:58
  them
• 24:59
  with
• 25:00
  better
• 25:00
  recommendations
• 25:01
  and
• 25:01
  more
• 25:01
  information
• 25:02
  and
• 25:02
  make
• 25:02
  their
• 25:03
  job
• 25:03
  easier.
• 25:04
  But
• 25:04
  a
• 25:05
  human
• 25:05
  sharing
• 25:06
  experience
• 25:07
  or
• 25:07
  information
• 25:08
  in
• 25:08
  the
• 25:08
  aisle
• 25:08
  of
• 25:09
  a
• 25:09
  physical
• 25:09
  store
• 25:10
  is
• 25:10
  so
• 25:10
  very
• 25:11
  important
• 25:12
  and,
• 25:13
  and
• 25:13
  AI
• 25:14
  is
• 25:14
  not
• 25:14
  going
• 25:14
  to
• 25:14
  replace
• 25:14
  that.
• 25:15
  At
• 25:15
  least
• 25:15
  not
• 25:15
  in
• 25:15
  the
• 25:16
  near
• 25:16
  future
• 25:16
  in
• 25:16
  my
• 25:16
  opinion.
• 25:17
  Yep,
• 25:18
  yep,
• 25:18
  yep.
• 25:19
  That
• 25:19
  I
• 25:19
  think,
• 25:19
  I
• 25:19
  think
• 25:19
  you
• 25:20
  nailed
• 25:20
  it,
• 25:20
  Jen.
• 25:20
  Like
• 25:20
  I
• 25:20
  think
• 25:20
  I
• 25:21
  think
• 25:21
  of,
• 25:22
  I
• 25:22
  think
• 25:22
  it's
• 25:22
  both
• 25:23
  can
• 25:23
  exist,
• 25:23
  you
• 25:24
  know,
• 25:24
  like
• 25:24
  you
• 25:24
  can
• 25:24
  be
• 25:24
  shopping
• 25:25
  more
• 25:25
  with
• 25:25
  AI
• 25:26
  but
• 25:26
  there's
• 25:26
  still
• 25:26
  a
• 25:26
  component
• 25:27
  of
• 25:27
  in
• 25:27
  person
• 25:28
  service
• 25:28
  that
• 25:28
  is,
• 25:29
  that
• 25:29
  is
• 25:29
  also
• 25:29
  going
• 25:30
  to
• 25:30
  be
• 25:30
  important.
• 25:31
  And
• 25:31
  the
• 25:32
  way
• 25:32
  I
• 25:32
  think
• 25:32
  about
• 25:32
  it
• 25:32
  too,
• 25:33
  and
• 25:33
  this
• 25:33
  was
• 25:33
  my
• 25:33
  biggest
• 25:34
  takeaway
• 25:34
  coming
• 25:34
  out
• 25:35
  of
• 25:35
  the
• 25:35
  World
• 25:35
  Retail
• 25:35
  Congress
• 25:36
  in
• 25:36
  Berlin
• 25:36
  last
• 25:36
  week
• 25:37
  is
• 25:37
  that
• 25:37
  we
• 25:38
  spend
• 25:38
  a
• 25:38
  lot
• 25:38
  of
• 25:38
  time
• 25:39
  talking
• 25:39
  about
• 25:39
  how
• 25:40
  generative
• 25:40
  AI
• 25:41
  is
• 25:41
  going
• 25:41
  to
• 25:41
  make
• 25:41
  our
• 25:42
  experiences
• 25:42
  more
• 25:42
  human.
• 25:43
  And
• 25:44
  that
• 25:44
  doesn't
• 25:44
  mean
• 25:44
  necessarily
• 25:45
  more
• 25:45
  person
• 25:46
  to
• 25:46
  person,
• 25:46
  like
• 25:47
  actual
• 25:47
  physical
• 25:48
  person
• 25:48
  to
• 25:48
  person,
• 25:49
  but
• 25:49
  more
• 25:49
  human
• 25:50
  in
• 25:50
  their
• 25:50
  bend
• 25:51
  is
• 25:51
  how
• 25:51
  I'd
• 25:52
  put
• 25:52
  that.
• 25:52
  And
• 25:53
  an
• 25:53
  experience
• 25:53
  can
• 25:54
  be
• 25:54
  more
• 25:54
  human
• 25:54
  because
• 25:55
  of
• 25:55
  digital.
• 25:55
  So,
• 25:55
  Jen,
• 25:56
  when
• 25:56
  I
• 25:56
  extrapolate,
• 25:56
  what
• 25:57
  you
• 25:57
  say
• 25:57
  is,
• 25:57
  yeah,
• 25:58
  I
• 25:58
  start
• 25:58
  my
• 25:58
  journey
• 25:58
  online.
• 25:59
  I
• 26:00
  probably
• 26:00
  engage
• 26:01
  with
• 26:01
  Walmart
• 26:01
  online
• 26:02
  with
• 26:02
  Sparky
• 26:03
  and
• 26:03
  offers
• 26:03
  me
• 26:03
  some
• 26:03
  advice.
• 26:04
  That
• 26:05
  information
• 26:05
  is
• 26:05
  then
• 26:06
  transferred
• 26:06
  to
• 26:06
  the
• 26:07
  associate
• 26:07
  in
• 26:07
  the
• 26:07
  long
• 26:07
  term.
• 26:08
  This
• 26:08
  is
• 26:08
  like
• 26:08
  the
• 26:08
  vision.
• 26:09
  That
• 26:10
  information
• 26:10
  is
• 26:10
  then
• 26:11
  transferred
• 26:11
  to
• 26:11
  the
• 26:11
  associate
• 26:12
  who's
• 26:13
  helping
• 26:13
  me
• 26:13
  in
• 26:13
  the
• 26:14
  store.
• 26:15
  And
• 26:15
  therefore
• 26:15
  I
• 26:15
  can
• 26:16
  understand
• 26:16
  the
• 26:17
  consumer
• 26:17
  better
• 26:18
  and
• 26:18
  provide
• 26:18
  better
• 26:19
  service
• 26:19
  to
• 26:20
  them
• 26:20
  both
• 26:20
  digitally
• 26:21
  and
• 26:21
  in
• 26:22
  store,
• 26:22
  in
• 26:23
  theory.
• 26:23
  And
• 26:23
  that's
• 26:24
  where
• 26:24
  AI
• 26:24
  is
• 26:24
  taking
• 26:25
  us.
• 26:25
  And
• 26:25
  I
• 26:25
  think
• 26:25
  that's
• 26:26
  the,
• 26:26
  that's
• 26:26
  the
• 26:26
  key
• 26:27
  point
• 26:27
  here.
• 26:27
  The
• 26:27
  other
• 26:28
  thing
• 26:28
  I
• 26:28
  love,
• 26:28
  and
• 26:28
  then
• 26:28
  I'm
• 26:29
  going
• 26:29
  to
• 26:29
  get
• 26:29
  on
• 26:29
  my
• 26:29
  soapbox
• 26:29
  for
• 26:30
  a
• 26:30
  little
• 26:30
  bit
• 26:30
  and
• 26:30
  share
• 26:30
  an
• 26:30
  anecdote
• 26:31
  too,
• 26:31
  Jen,
• 26:31
  is
• 26:32
  I
• 26:33
  love
• 26:33
  how
• 26:33
  you
• 26:33
  said
• 26:33
  that
• 26:33
  if
• 26:33
  I
• 26:34
  was
• 26:34
  Walmart,
• 26:34
  I'd
• 26:34
  be
• 26:34
  investing
• 26:34
  in
• 26:35
  service.
• 26:35
  Yeah,
• 26:35
  I
• 26:35
  think,
• 26:35
  I
• 26:36
  think
• 26:36
  I
• 26:36
  would
• 26:36
  be
• 26:36
  too.
• 26:36
  Like
• 26:36
  I'd
• 26:37
  be
• 26:37
  taking
• 26:37
  all
• 26:37
  my
• 26:37
  retail
• 26:38
  media
• 26:38
  dollars,
• 26:39
  the
• 26:39
  billions
• 26:39
  of
• 26:39
  billions
• 26:40
  of
• 26:40
  dollars
• 26:40
  that
• 26:40
  I'm
• 26:40
  getting
• 26:41
  generated
• 26:41
  from
• 26:41
  retail
• 26:41
  media.
• 26:42
  And
• 26:42
  that's
• 26:42
  exactly
• 26:43
  where
• 26:43
  I'd
• 26:43
  be
• 26:43
  investing
• 26:44
  it
• 26:44
  is
• 26:44
  in
• 26:44
  things
• 26:45
  like
• 26:45
  this
• 26:46
  to
• 26:46
  provide
• 26:46
  better
• 26:47
  service.
• 26:47
  And
• 26:48
  service
• 26:48
  can
• 26:48
  come
• 26:48
  in
• 26:48
  many
• 26:49
  forms.
• 26:49
  It
• 26:49
  can
• 26:49
  become
• 26:49
  in
• 26:50
  the
• 26:50
  beauty
• 26:50
  area,
• 26:50
  it
• 26:50
  can
• 26:50
  come
• 26:51
  from
• 26:51
  making
• 26:51
  sure
• 26:51
  the
• 26:51
  shelves
• 26:52
  are
• 26:52
  stocked
• 26:52
  right.
• 26:53
  Like
• 26:53
  it
• 26:53
  can
• 26:53
  come
• 26:53
  in
• 26:53
  all
• 26:54
  different
• 26:54
  shapes
• 26:54
  and
• 26:55
  sizes.
• 26:55
  But
• 26:55
  that's
• 26:56
  a
• 26:56
  smart
• 26:56
  place
• 26:56
  to
• 26:57
  invest
• 26:57
  the
• 26:57
  other
• 26:58
  thing.
• 26:58
  So
• 26:58
  now
• 26:59
  the
• 26:59
  soapbox,
• 26:59
  I'm
• 27:00
  buying
• 27:00
  this.
• 27:01
  Hook,
• 27:01
  eyeliner
• 27:02
  and
• 27:02
  sinker,
• 27:03
  Jen.
• 27:03
  Hook,
• 27:03
  eyeliner
• 27:04
  and
• 27:04
  sinker.
• 27:05
  I'm
• 27:05
  buying
• 27:05
  this
• 27:05
  because
• 27:06
  the
• 27:06
  anecdote
• 27:06
  I
• 27:06
  want
• 27:06
  to
• 27:07
  share
• 27:07
  is
• 27:07
  back
• 27:07
  in
• 27:07
  2009,
• 27:09
  I
• 27:09
  was
• 27:10
  being
• 27:10
  recruited
• 27:10
  by
• 27:10
  a
• 27:10
  former
• 27:11
  mentor
• 27:11
  of
• 27:11
  mine
• 27:11
  at
• 27:11
  the
• 27:11
  Gap,
• 27:12
  who
• 27:12
  was
• 27:12
  then
• 27:12
  at
• 27:12
  Baby's
• 27:13
  R
• 27:13
  Us
• 27:13
  to
• 27:13
  come
• 27:13
  and
• 27:13
  join
• 27:14
  our
• 27:14
  team.
• 27:14
  When
• 27:14
  I
• 27:14
  was
• 27:14
  running
• 27:14
  Baby
• 27:15
  for
• 27:15
  Target
• 27:16
  and
• 27:16
  at
• 27:16
  the
• 27:16
  time
• 27:17
  the
• 27:17
  baby
• 27:17
  business
• 27:18
  was
• 27:18
  Babies
• 27:18
  R
• 27:18
  Us,
• 27:19
  Target
• 27:19
  and
• 27:19
  Walmart.
• 27:20
  And
• 27:20
  we
• 27:21
  got
• 27:21
  into
• 27:21
  a
• 27:21
  discussion,
• 27:21
  I
• 27:21
  remember
• 27:22
  we
• 27:22
  were
• 27:22
  over
• 27:22
  dinner
• 27:22
  and
• 27:22
  we
• 27:22
  were
• 27:23
  talking
• 27:23
  about
• 27:23
  what
• 27:23
  really
• 27:24
  makes
• 27:24
  Walmart
• 27:25
  different
• 27:25
  from
• 27:26
  Target
• 27:26
  or
• 27:26
  Target
• 27:26
  different
• 27:27
  than
• 27:27
  Walmart
• 27:27
  at
• 27:27
  the
• 27:27
  time.
• 27:28
  And
• 27:28
  I
• 27:28
  told
• 27:28
  her,
• 27:29
  in
• 27:29
  my
• 27:29
  opinion,
• 27:29
  Jen,
• 27:30
  I
• 27:30
  said,
• 27:30
  not
• 27:30
  much.
• 27:31
  The
• 27:31
  only
• 27:31
  thing
• 27:33
  that
• 27:33
  makes
• 27:34
  Target
• 27:34
  different
• 27:35
  than
• 27:35
  Walmart
• 27:35
  at
• 27:35
  that
• 27:35
  time
• 27:36
  is
• 27:36
  that
• 27:36
  Walmart
• 27:36
  has
• 27:37
  to
• 27:37
  believe
• 27:37
  they
• 27:37
  can
• 27:38
  do
• 27:38
  what
• 27:38
  Target
• 27:38
  does
• 27:39
  and
• 27:39
  they
• 27:39
  have
• 27:39
  to
• 27:39
  have
• 27:39
  a
• 27:39
  commitment
• 27:40
  to
• 27:40
  execute,
• 27:40
  execute
• 27:41
  on
• 27:41
  it.
• 27:41
  That's
• 27:41
  the
• 27:42
  only
• 27:42
  difference.
• 27:43
  And
• 27:43
  Walmart
• 27:44
  plus,
• 27:44
  in
• 27:44
  my
• 27:44
  Opinion
• 27:45
  Jen
• 27:45
  has
• 27:45
  been
• 27:45
  the
• 27:46
  lightning
• 27:46
  rod
• 27:47
  that
• 27:47
  has
• 27:48
  given
• 27:48
  Walmart
• 27:49
  the
• 27:49
  belief
• 27:49
  in
• 27:49
  themselves
• 27:50
  that
• 27:50
  save
• 27:50
  money,
• 27:51
  live
• 27:51
  better,
• 27:52
  can
• 27:52
  be
• 27:52
  the
• 27:53
  expect
• 27:53
  more,
• 27:53
  pay
• 27:53
  less
• 27:54
  promise
• 27:54
  of
• 27:54
  the
• 27:54
  21st
• 27:55
  century.
• 27:55
  And
• 27:56
  I
• 27:56
  think
• 27:56
  you're
• 27:56
  seeing
• 27:57
  it
• 27:57
  play
• 27:57
  out
• 27:57
  here,
• 27:57
  you're
• 27:58
  seeing
• 27:58
  it
• 27:58
  play
• 27:58
  out
• 27:58
  in
• 27:58
  store
• 27:59
  redesign.
• 28:01
  Their
• 28:01
  marketing
• 28:02
  is
• 28:02
  doing
• 28:02
  that
• 28:02
  as
• 28:02
  well.
• 28:03
  I
• 28:03
  mean
• 28:03
  their
• 28:03
  CMO
• 28:03
  is
• 28:04
  X
• 28:04
  Target.
• 28:05
  So
• 28:05
  I
• 28:06
  see
• 28:06
  no
• 28:06
  reason
• 28:06
  why
• 28:07
  this
• 28:07
  isn't
• 28:07
  going
• 28:07
  to
• 28:08
  be
• 28:08
  successful
• 28:09
  as
• 28:09
  a
• 28:09
  strategy,
• 28:10
  particularly
• 28:11
  as
• 28:11
  beauty
• 28:11
  still
• 28:12
  drives
• 28:12
  traffic
• 28:13
  to
• 28:13
  stores
• 28:14
  and
• 28:14
  macroeconomic
• 28:15
  pressures,
• 28:15
  let's
• 28:15
  not
• 28:16
  forget,
• 28:16
  are
• 28:16
  not
• 28:17
  abating
• 28:17
  one
• 28:17
  bit.
• 28:18
  So
• 28:18
  people
• 28:18
  that
• 28:18
  are
• 28:18
  desirous
• 28:19
  of
• 28:19
  beauty
• 28:20
  products
• 28:20
  are
• 28:20
  probably
• 28:20
  going
• 28:21
  to
• 28:21
  end
• 28:21
  up
• 28:21
  finding
• 28:21
  themselves
• 28:22
  in
• 28:22
  a
• 28:22
  Walmart
• 28:22
  part
• 28:23
  and
• 28:23
  parcel
• 28:23
  more
• 28:23
  often
• 28:24
  than
• 28:24
  they
• 28:24
  were
• 28:24
  in
• 28:24
  the
• 28:24
  past
• 28:25
  few
• 28:25
  years.
• 28:27
  Yes.
• 28:28
  And
• 28:29
  you
• 28:29
  know
• 28:29
  the
• 28:29
  other
• 28:30
  piece
• 28:30
  that
• 28:30
  was
• 28:30
  mentioned
• 28:31
  in
• 28:31
  the
• 28:31
  article
• 28:31
  here
• 28:32
  is
• 28:32
  the
• 28:32
  breadth.
• 28:33
  Like
• 28:33
  no
• 28:33
  one
• 28:33
  has
• 28:33
  the
• 28:34
  breadth
• 28:34
  they
• 28:34
  have,
• 28:34
  no
• 28:34
  one
• 28:35
  has
• 28:35
  the
• 28:35
  access,
• 28:35
  they
• 28:36
  have
• 28:37
  the
• 28:37
  scale.
• 28:37
  And
• 28:38
  so
• 28:38
  I
• 28:38
  think
• 28:38
  there's
• 28:39
  a
• 28:39
  real
• 28:39
  opportunity
• 28:40
  here
• 28:40
  that
• 28:40
  obviously
• 28:41
  they've
• 28:41
  recognized
• 28:42
  and
• 28:42
  they've
• 28:42
  tested
• 28:43
  it
• 28:43
  in
• 28:43
  22
• 28:43
  stores.
• 28:44
  I
• 28:44
  have
• 28:44
  to
• 28:44
  think
• 28:45
  that
• 28:45
  they've
• 28:45
  already
• 28:45
  gone
• 28:46
  through
• 28:46
  this
• 28:46
  pilot
• 28:46
  in
• 28:46
  2020
• 28:47
  and
• 28:48
  not
• 28:48
  2022
• 28:49
  stores,
• 28:49
  but
• 28:49
  in
• 28:50
  22
• 28:50
  stores
• 28:51
  they
• 28:51
  saw
• 28:51
  something
• 28:52
  they
• 28:52
  liked.
• 28:53
  Right.
• 28:53
  My
• 28:54
  thought
• 28:54
  goes
• 28:55
  to
• 28:55
  how
• 28:56
  on
• 28:56
  earth
• 28:56
  do
• 28:56
  you
• 28:57
  train
• 28:57
  that
• 28:58
  specific
• 28:58
  of
• 28:58
  a
• 28:59
  position
• 28:59
  if
• 28:59
  you're
• 28:59
  used
• 28:59
  to
• 29:00
  being
• 29:00
  Walmart,
• 29:00
  where
• 29:01
  it's
• 29:01
  like
• 29:01
  stock
• 29:02
  and
• 29:02
  answer
• 29:03
  questions.
• 29:03
  Right.
• 29:03
  Like,
• 29:04
  and
• 29:04
  I
• 29:04
  don't
• 29:04
  want
• 29:04
  to
• 29:04
  simplify
• 29:05
  it,
• 29:05
  but
• 29:05
  that's
• 29:05
  kind
• 29:05
  of
• 29:05
  what
• 29:06
  their
• 29:06
  people
• 29:06
  have
• 29:06
  been
• 29:06
  responsible
• 29:07
  for
• 29:07
  in
• 29:07
  store.
• 29:08
  Instead
• 29:09
  you're
• 29:09
  now
• 29:10
  asking
• 29:10
  this
• 29:10
  person
• 29:10
  to
• 29:11
  be
• 29:11
  more
• 29:11
  consultative,
• 29:12
  know
• 29:12
  their
• 29:13
  product
• 29:13
  really
• 29:13
  well.
• 29:14
  No
• 29:14
  one
• 29:15
  was
• 29:15
  expected
• 29:15
  to
• 29:15
  know
• 29:15
  Walmart
• 29:16
  product
• 29:16
  really
• 29:16
  well
• 29:16
  because
• 29:17
  there's
• 29:17
  so
• 29:17
  much
• 29:17
  of
• 29:17
  it.
• 29:18
  But
• 29:18
  I
• 29:18
  would
• 29:18
  say
• 29:19
  that
• 29:19
  that
• 29:19
  will
• 29:19
  be
• 29:19
  a
• 29:20
  challenge.
• 29:20
  But
• 29:21
  that's
• 29:21
  where
• 29:21
  I
• 29:21
  would
• 29:21
  lean
• 29:22
  into
• 29:22
  AI.
• 29:23
  Right.
• 29:23
  Like
• 29:23
  if
• 29:23
  you
• 29:24
  have,
• 29:25
  if
• 29:25
  you
• 29:25
  have
• 29:25
  a
• 29:25
  bot
• 29:26
  trained,
• 29:26
  if
• 29:26
  you
• 29:26
  have
• 29:27
  internal
• 29:27
  systems
• 29:27
  where
• 29:28
  this,
• 29:28
  this
• 29:28
  beauty
• 29:29
  consultant
• 29:29
  logs
• 29:30
  in
• 29:30
  that
• 29:30
  day
• 29:30
  and
• 29:31
  it's
• 29:31
  like
• 29:31
  what's
• 29:31
  hot?
• 29:31
  And
• 29:32
  there's
• 29:32
  like
• 29:32
  18
• 29:33
  products
• 29:33
  they
• 29:33
  need
• 29:33
  to
• 29:34
  know
• 29:34
  really
• 29:34
  well
• 29:35
  then
• 29:36
  we're
• 29:36
  not
• 29:36
  asking
• 29:36
  them
• 29:37
  to
• 29:37
  be
• 29:37
  the
• 29:37
  expert,
• 29:37
  we're
• 29:38
  giving
• 29:38
  them
• 29:38
  the
• 29:38
  tools
• 29:39
  to
• 29:39
  be
• 29:39
  the
• 29:39
  expert.
• 29:39
  And
• 29:40
  you
• 29:40
  can
• 29:40
  elevate
• 29:40
  service
• 29:40
  pretty
• 29:41
  quickly
• 29:41
  in
• 29:41
  that
• 29:41
  way.
• 29:42
  Yeah,
• 29:42
  so,
• 29:43
  but
• 29:43
  I
• 29:43
  like
• 29:43
  what
• 29:43
  you
• 29:43
  said
• 29:44
  about
• 29:44
  the
• 29:44
  difference
• 29:44
  between
• 29:44
  Target
• 29:45
  and
• 29:45
  Walmart
• 29:45
  too.
• 29:46
  It's
• 29:46
  just
• 29:46
  the
• 29:47
  major
• 29:47
  difference
• 29:47
  is,
• 29:48
  is
• 29:48
  what
• 29:48
  Walmart
• 29:49
  has
• 29:50
  perceived
• 29:50
  themselves
• 29:51
  to
• 29:51
  be
• 29:51
  and
• 29:51
  therefore
• 29:52
  behaves
• 29:52
  like
• 29:53
  in
• 29:53
  store.
• 29:54
  Right,
• 29:55
  exactly
• 29:56
  right.
• 29:56
  That's
• 29:56
  the
• 29:56
  only
• 29:56
  difference.
• 29:57
  It's
• 29:57
  your
• 29:57
  own
• 29:57
  self
• 29:58
  perception
• 29:58
  that
• 29:59
  we're
• 29:59
  talking
• 29:59
  about
• 29:59
  here.
• 30:00
  And,
• 30:00
  and,
• 30:01
  and
• 30:01
  the
• 30:01
  other
• 30:01
  reason
• 30:01
  that
• 30:02
  I
• 30:02
  think
• 30:02
  this
• 30:02
  They've
• 30:03
  been
• 30:03
  experimenting
• 30:04
  with
• 30:04
  this
• 30:04
  exact
• 30:04
  idea
• 30:05
  in
• 30:05
  Canada.
• 30:05
  I
• 30:05
  saw
• 30:05
  it
• 30:06
  firsthand,
• 30:06
  especially
• 30:06
  where
• 30:07
  they
• 30:07
  move,
• 30:07
  where
• 30:07
  they're
• 30:07
  moving
• 30:08
  the
• 30:08
  beauty
• 30:08
  department,
• 30:08
  so.
• 30:09
  So
• 30:09
  they've
• 30:09
  got
• 30:09
  a
• 30:09
  lot
• 30:10
  of
• 30:10
  understanding
• 30:10
  to
• 30:11
  know
• 30:11
  that
• 30:11
  this
• 30:11
  is
• 30:11
  going
• 30:11
  to
• 30:11
  work.
• 30:12
  And
• 30:12
  the
• 30:12
  other
• 30:12
  point,
• 30:12
  Jen,
• 30:12
  about
• 30:13
  training,
• 30:13
  you
• 30:13
  can
• 30:14
  lean
• 30:14
  on
• 30:14
  the
• 30:14
  cpgs.
• 30:15
  The
• 30:15
  cpgs
• 30:15
  have
• 30:16
  so
• 30:16
  much
• 30:16
  training
• 30:17
  on
• 30:17
  this
• 30:17
  because
• 30:17
  they're
• 30:17
  doing
• 30:17
  it
• 30:18
  in
• 30:18
  department
• 30:18
  stores
• 30:19
  all
• 30:19
  the
• 30:19
  time,
• 30:20
  like
• 30:20
  we
• 30:20
  just
• 30:20
  talked
• 30:20
  about,
• 30:20
  and
• 30:21
  they're
• 30:21
  doing
• 30:21
  it
• 30:21
  to
• 30:21
  a
• 30:21
  lesser
• 30:22
  degree
• 30:22
  and
• 30:22
  they've
• 30:22
  rolled
• 30:22
  it
• 30:22
  out
• 30:22
  to
• 30:23
  other
• 30:23
  places
• 30:23
  like
• 30:23
  Target,
• 30:24
  Sephora,
• 30:24
  Ulta.
• 30:25
  Like,
• 30:25
  this
• 30:25
  is
• 30:25
  not
• 30:26
  an
• 30:26
  uncommon
• 30:27
  practice.
• 30:27
  It's
• 30:27
  just
• 30:27
  a
• 30:27
  muscle
• 30:28
  that
• 30:29
  Walmart
• 30:30
  has
• 30:30
  to
• 30:30
  decide
• 30:30
  to
• 30:31
  exercise.
• 30:31
  And
• 30:31
  I
• 30:31
  think
• 30:31
  there's
• 30:32
  no
• 30:32
  reason
• 30:32
  why
• 30:32
  they
• 30:32
  shouldn't
• 30:32
  be
• 30:33
  able
• 30:33
  to
• 30:33
  exercise
• 30:33
  it
• 30:33
  correctly.
• 30:35
  Yeah,
• 30:35
  I
• 30:35
  like
• 30:36
  it.
• 30:37
  All
• 30:37
  right,
• 30:38
  let's
• 30:38
  move
• 30:39
  on
• 30:39
  to
• 30:39
  headline
• 30:40
  number
• 30:40
  four.
• 30:41
  So
• 30:42
  Anthropic
• 30:42
  has
• 30:43
  expanded
• 30:43
  its
• 30:43
  cloud
• 30:44
  AI
• 30:44
  assistance
• 30:45
  integration
• 30:45
  ecosystem
• 30:46
  from
• 30:46
  workplace
• 30:47
  tools
• 30:47
  into
• 30:48
  consumer
• 30:49
  personal
• 30:49
  consumer
• 30:50
  apps.
• 30:50
  And
• 30:50
  among
• 30:51
  the
• 30:51
  15
• 30:51
  new
• 30:52
  connected
• 30:52
  services
• 30:53
  are
• 30:53
  Instacart
• 30:54
  and
• 30:54
  UberEats.
• 30:55
  Meaning
• 30:56
  that
• 30:56
  Claude
• 30:56
  can
• 30:57
  now
• 30:57
  suggest
• 30:57
  build
• 30:58
  and
• 30:58
  action
• 30:59
  grocery
• 30:59
  orders
• 30:59
  and
• 30:59
  food
• 31:00
  delivery
• 31:01
  entirely
• 31:02
  within
• 31:02
  a
• 31:02
  conversation.
• 31:03
  According
• 31:04
  to
• 31:04
  Chain
• 31:05
  Storage,
• 31:05
  this
• 31:06
  integration
• 31:06
  works
• 31:06
  differently
• 31:07
  from
• 31:07
  what
• 31:08
  we
• 31:08
  have
• 31:08
  previously
• 31:09
  discussed
• 31:09
  on
• 31:10
  the
• 31:10
  show
• 31:10
  surrounding
• 31:11
  OpenAI
• 31:11
  and
• 31:12
  ChatGPT
• 31:12
  app
• 31:13
  integration.
• 31:14
  Claude
• 31:14
  doesn't
• 31:15
  just
• 31:15
  passively
• 31:16
  wait
• 31:16
  for
• 31:16
  commands.
• 31:17
  It
• 31:17
  proactively
• 31:18
  suggests
• 31:19
  relevant
• 31:19
  connected
• 31:20
  apps
• 31:20
  mid
• 31:21
  conversation.
• 31:22
  So,
• 31:22
  for
• 31:23
  example,
• 31:24
  ask
• 31:24
  about
• 31:24
  dinner
• 31:25
  and
• 31:25
  it
• 31:25
  can
• 31:25
  build
• 31:25
  an
• 31:26
  instacart
• 31:26
  cart
• 31:27
  and
• 31:27
  suggest
• 31:27
  a
• 31:28
  resi
• 31:28
  reservation
• 31:29
  without
• 31:30
  the
• 31:30
  user
• 31:30
  ever
• 31:31
  switching
• 31:31
  apps.
• 31:32
  So,
• 31:33
  Chris,
• 31:33
  I
• 31:33
  know
• 31:34
  this
• 31:34
  is
• 31:34
  going
• 31:34
  to
• 31:34
  be
• 31:34
  one
• 31:35
  I
• 31:35
  think
• 31:35
  that
• 31:35
  you're
• 31:35
  going
• 31:35
  to
• 31:36
  like
• 31:36
  to
• 31:36
  discuss.
• 31:37
  Is
• 31:38
  Anthropic's
• 31:39
  integration
• 31:39
  with
• 31:39
  Instacart
• 31:40
  and
• 31:40
  DoorDash
• 31:41
  the
• 31:41
  right
• 31:42
  way
• 31:42
  to
• 31:42
  integrate
• 31:42
  apps
• 31:43
  into
• 31:43
  an
• 31:43
  LLM
• 31:44
  experience?
• 31:44
  Or
• 31:45
  do
• 31:45
  you
• 31:45
  think
• 31:45
  this
• 31:45
  is
• 31:45
  just
• 31:45
  another
• 31:46
  flashy
• 31:46
  integration
• 31:47
  that
• 31:47
  won't
• 31:48
  actually
• 31:48
  change
• 31:48
  how
• 31:49
  consumers
• 31:49
  shop?
• 31:50
  Ooh,
• 31:51
  Jen,
• 31:51
  you
• 31:51
  know,
• 31:52
  I
• 31:52
  think
• 31:52
  I'm
• 31:52
  gonna
• 31:52
  have
• 31:53
  to
• 31:53
  say.
• 31:53
  I
• 31:53
  think
• 31:53
  I'm
• 31:54
  gonna
• 31:54
  have
• 31:54
  to
• 31:54
  say
• 31:54
  again,
• 31:55
  no,
• 31:55
  this
• 31:56
  is
• 31:56
  cool.
• 31:56
  This
• 31:56
  is
• 31:57
  great.
• 31:57
  I
• 31:57
  love
• 31:58
  this.
• 31:58
  I
• 31:58
  love
• 31:58
  this.
• 31:59
  I.
• 31:59
  When
• 31:59
  I
• 31:59
  saw
• 32:00
  this
• 32:00
  headline,
• 32:00
  I
• 32:00
  immediately
• 32:01
  sent
• 32:01
  it
• 32:01
  out
• 32:01
  to
• 32:01
  a
• 32:01
  bunch
• 32:02
  of
• 32:02
  people
• 32:02
  via
• 32:02
  text
• 32:03
  and
• 32:03
  with
• 32:03
  the
• 32:03
  words,
• 32:04
  finally,
• 32:04
  Jen.
• 32:05
  Like,
• 32:05
  because
• 32:06
  there
• 32:06
  are
• 32:06
  so
• 32:06
  many
• 32:07
  things
• 32:07
  I
• 32:07
  like
• 32:07
  about
• 32:07
  this
• 32:07
  approach
• 32:08
  versus
• 32:08
  the
• 32:08
  approaches
• 32:09
  we
• 32:09
  have
• 32:09
  talked
• 32:09
  about
• 32:09
  and
• 32:10
  ad
• 32:10
  nauseam
• 32:10
  on
• 32:10
  this
• 32:10
  show
• 32:11
  going
• 32:11
  back
• 32:11
  to
• 32:11
  November.
• 32:13
  Number
• 32:13
  one,
• 32:14
  it
• 32:14
  is
• 32:14
  how
• 32:14
  people
• 32:15
  shop.
• 32:15
  We
• 32:16
  talked
• 32:16
  about
• 32:16
  it
• 32:16
  on
• 32:16
  past
• 32:17
  shows.
• 32:17
  If
• 32:18
  I
• 32:18
  know
• 32:18
  I
• 32:18
  want
• 32:18
  to
• 32:18
  engage
• 32:19
  with
• 32:19
  an
• 32:19
  app,
• 32:19
  I'll
• 32:19
  just
• 32:20
  use
• 32:20
  an
• 32:20
  app,
• 32:20
  right?
• 32:21
  Like,
• 32:21
  I
• 32:21
  don't
• 32:21
  want
• 32:21
  to
• 32:22
  direct
• 32:22
  myself
• 32:22
  to
• 32:22
  the
• 32:23
  app
• 32:23
  inside
• 32:23
  the
• 32:23
  LLM.
• 32:24
  I
• 32:24
  see
• 32:24
  even
• 32:24
  producer
• 32:24
  Ella
• 32:25
  shaking
• 32:25
  Her
• 32:25
  head,
• 32:26
  yes,
• 32:26
  in
• 32:26
  the
• 32:26
  background
• 32:27
  here.
• 32:28
  Number
• 32:28
  two,
• 32:29
  it's
• 32:29
  leaning
• 32:29
  into
• 32:30
  grocery.
• 32:30
  And
• 32:31
  that
• 32:31
  is
• 32:31
  because
• 32:32
  of
• 32:32
  the
• 32:32
  time
• 32:32
  saving,
• 32:33
  time
• 32:33
  savings
• 32:34
  nature
• 32:34
  of
• 32:34
  grocery,
• 32:35
  but
• 32:35
  also,
• 32:36
  as
• 32:36
  I
• 32:36
  believe,
• 32:37
  because
• 32:37
  of
• 32:38
  the
• 32:38
  potential
• 32:38
  to
• 32:39
  save
• 32:39
  people
• 32:39
  a
• 32:40
  ton
• 32:40
  of
• 32:40
  money.
• 32:41
  There's
• 32:42
  a
• 32:42
  ton
• 32:42
  of
• 32:42
  money
• 32:42
  to
• 32:42
  be
• 32:43
  saved
• 32:43
  if
• 32:43
  you
• 32:43
  can
• 32:44
  use
• 32:44
  and
• 32:45
  shop
• 32:45
  for
• 32:45
  grocery
• 32:46
  in
• 32:46
  the
• 32:46
  way
• 32:46
  they're
• 32:46
  describing.
• 32:47
  Because
• 32:48
  this
• 32:48
  is
• 32:48
  the
• 32:49
  basic
• 32:49
  foundation
• 32:50
  of
• 32:50
  what
• 32:50
  I'm
• 32:51
  calling
• 32:51
  the
• 32:51
  marketplace
• 32:52
  of
• 32:52
  marketplaces,
• 32:52
  and
• 32:53
  probably
• 32:53
  other
• 32:53
  people
• 32:53
  are
• 32:53
  calling
• 32:54
  it
• 32:54
  too,
• 32:54
  the
• 32:54
  marketplace
• 32:55
  of
• 32:55
  marketplace
• 32:56
  concept,
• 32:56
  in
• 32:56
  which
• 32:56
  I
• 32:57
  can
• 32:57
  now
• 32:57
  use
• 32:57
  Clyde
• 32:58
  to
• 32:58
  shop
• 32:59
  across
• 32:59
  multiple
• 33:00
  grocery
• 33:00
  stores
• 33:00
  or
• 33:01
  marketplaces
• 33:02
  to
• 33:02
  find
• 33:02
  the
• 33:02
  best
• 33:03
  deals
• 33:03
  on
• 33:03
  the
• 33:03
  items
• 33:04
  that
• 33:04
  I
• 33:04
  need.
• 33:04
  And
• 33:05
  if
• 33:05
  you
• 33:05
  add
• 33:05
  that
• 33:05
  up,
• 33:06
  monthly
• 33:06
  savings
• 33:06
  from
• 33:07
  that
• 33:07
  effort
• 33:08
  alone,
• 33:08
  if
• 33:08
  you're
• 33:08
  willing
• 33:08
  to
• 33:09
  do
• 33:09
  it,
• 33:09
  my
• 33:10
  hunch
• 33:10
  is
• 33:10
  that
• 33:10
  you're
• 33:10
  talking
• 33:11
  about
• 33:11
  close
• 33:11
  to
• 33:11
  an
• 33:12
  average
• 33:12
  person's
• 33:13
  utility
• 33:13
  bill
• 33:14
  when
• 33:14
  you
• 33:14
  get
• 33:14
  all
• 33:14
  the
• 33:15
  savings
• 33:15
  on
• 33:15
  all
• 33:15
  the
• 33:15
  items
• 33:16
  that
• 33:16
  you
• 33:16
  routinely
• 33:17
  shop
• 33:17
  for
• 33:17
  in
• 33:17
  grocery
• 33:18
  and
• 33:18
  look
• 33:18
  for
• 33:18
  the
• 33:18
  deals.
• 33:19
  It's
• 33:19
  why
• 33:19
  couponing
• 33:20
  people
• 33:20
  exist.
• 33:21
  Right.
• 33:21
  It's
• 33:21
  why
• 33:21
  the
• 33:22
  coupon
• 33:22
  cutters
• 33:22
  exist,
• 33:23
  because
• 33:23
  they
• 33:23
  see
• 33:23
  the
• 33:24
  value
• 33:24
  in
• 33:24
  it
• 33:24
  to
• 33:24
  them.
• 33:25
  So,
• 33:26
  yes,
• 33:26
  that
• 33:27
  is
• 33:27
  going
• 33:27
  to
• 33:27
  spur
• 33:28
  consumer
• 33:28
  interest
• 33:29
  over
• 33:29
  time
• 33:29
  to
• 33:30
  go
• 33:30
  to
• 33:30
  anthropic
• 33:31
  to
• 33:31
  shop
• 33:31
  in
• 33:32
  in
• 33:32
  this
• 33:32
  way,
• 33:33
  because
• 33:33
  that's
• 33:33
  what
• 33:33
  drives
• 33:34
  consumer
• 33:34
  adoption,
• 33:35
  is
• 33:35
  finding
• 33:35
  value,
• 33:36
  and
• 33:36
  the
• 33:37
  value
• 33:37
  is
• 33:37
  going
• 33:37
  to
• 33:37
  come
• 33:38
  from
• 33:38
  saving
• 33:38
  money.
• 33:39
  So
• 33:39
  way
• 33:39
  to
• 33:39
  go,
• 33:39
  Claude.
• 33:40
  But
• 33:40
  Jen,
• 33:40
  talk
• 33:41
  me
• 33:41
  off
• 33:41
  the
• 33:41
  ledge.
• 33:42
  Like,
• 33:42
  am
• 33:42
  I.
• 33:42
  Am
• 33:43
  I
• 33:43
  missing
• 33:43
  something?
• 33:44
  Do
• 33:44
  you
• 33:44
  agree
• 33:44
  with
• 33:45
  me?
• 33:45
  Do
• 33:45
  you
• 33:45
  disagree
• 33:45
  with
• 33:46
  me?
• 33:46
  Yeah,
• 33:47
  I
• 33:47
  think
• 33:47
  maybe
• 33:47
  not
• 33:47
  the
• 33:48
  ledge.
• 33:48
  Talk
• 33:48
  me
• 33:48
  off
• 33:49
  the
• 33:49
  diving
• 33:49
  board.
• 33:49
  I'm
• 33:49
  diving.
• 33:50
  I'm
• 33:50
  diving
• 33:51
  head
• 33:51
  first.
• 33:52
  Yeah.
• 33:52
  I
• 33:52
  think
• 33:52
  you're
• 33:52
  excited.
• 33:53
  I
• 33:53
  think
• 33:53
  you're
• 33:53
  like
• 33:53
  in
• 33:54
  the
• 33:54
  pool.
• 33:54
  I'm
• 33:54
  not
• 33:54
  sure
• 33:55
  where
• 33:55
  you're
• 33:55
  at
• 33:56
  swimming.
• 33:58
  No,
• 33:59
  I
• 33:59
  agree
• 33:59
  with
• 33:59
  you.
• 33:59
  I
• 34:00
  think
• 34:00
  this
• 34:00
  is
• 34:00
  very
• 34:00
  exciting.
• 34:01
  I
• 34:01
  have
• 34:01
  to
• 34:01
  be
• 34:01
  honest,
• 34:02
  there
• 34:02
  are
• 34:02
  so
• 34:03
  many
• 34:03
  headlines
• 34:03
  about
• 34:04
  integrations.
• 34:04
  And
• 34:04
  like
• 34:04
  you
• 34:04
  said,
• 34:05
  you've
• 34:05
  discussed
• 34:05
  it
• 34:05
  at
• 34:06
  nauseum
• 34:06
  about
• 34:06
  all
• 34:06
  the
• 34:07
  different
• 34:07
  integrations
• 34:07
  with
• 34:08
  AI.
• 34:08
  This
• 34:09
  one
• 34:09
  does
• 34:09
  feel
• 34:09
  different
• 34:10
  if
• 34:10
  it
• 34:10
  operates
• 34:11
  the
• 34:11
  way
• 34:11
  in
• 34:12
  which
• 34:12
  it's
• 34:12
  as
• 34:12
  it
• 34:13
  does.
• 34:14
  Your
• 34:14
  point
• 34:14
  about
• 34:14
  cost
• 34:15
  savings
• 34:15
  is
• 34:15
  really
• 34:15
  interesting
• 34:16
  and
• 34:16
  I
• 34:16
  like
• 34:16
  that.
• 34:16
  I
• 34:17
  didn't
• 34:17
  think
• 34:17
  of
• 34:17
  it
• 34:17
  from
• 34:17
  that
• 34:17
  perspective.
• 34:18
  I
• 34:18
  thought
• 34:18
  about
• 34:19
  it
• 34:19
  from
• 34:20
  time
• 34:20
  savings.
• 34:21
  Right.
• 34:21
  As
• 34:22
  a
• 34:22
  business
• 34:22
  owner
• 34:23
  and
• 34:23
  a
• 34:23
  mom
• 34:23
  of
• 34:23
  three
• 34:24
  and
• 34:24
  a
• 34:24
  wife
• 34:24
  and
• 34:24
  someone
• 34:25
  that
• 34:25
  would
• 34:25
  love
• 34:25
  to
• 34:25
  have
• 34:25
  at
• 34:25
  least
• 34:26
  a
• 34:26
  little
• 34:26
  bit
• 34:26
  of
• 34:26
  a
• 34:26
  social
• 34:26
  life
• 34:27
  in
• 34:27
  there.
• 34:28
  The
• 34:28
  amount
• 34:29
  of
• 34:29
  time
• 34:29
  saved
• 34:31
  by
• 34:31
  interfacing
• 34:32
  with
• 34:32
  Claude
• 34:33
  and
• 34:34
  having
• 34:34
  it
• 34:34
  build
• 34:34
  my
• 34:34
  grocery
• 34:35
  cart
• 34:35
  or
• 34:35
  book
• 34:36
  my
• 34:36
  reservation
• 34:37
  for
• 34:37
  me
• 34:38
  is
• 34:38
  amazing.
• 34:39
  It
• 34:39
  feels
• 34:39
  like
• 34:39
  that's,
• 34:40
  that's
• 34:40
  the
• 34:40
  solution
• 34:40
  we
• 34:41
  want.
• 34:41
  Like,
• 34:41
  can
• 34:42
  I
• 34:42
  just
• 34:42
  hit
• 34:42
  go?
• 34:42
  Like,
• 34:43
  do
• 34:43
  I
• 34:43
  Have
• 34:43
  to
• 34:43
  flip
• 34:43
  back
• 34:44
  into
• 34:44
  resi
• 34:44
  and
• 34:44
  then
• 34:45
  check
• 34:45
  my
• 34:45
  email
• 34:45
  and
• 34:46
  validate
• 34:46
  a
• 34:46
  code
• 34:47
  like,
• 34:47
  no
• 34:47
  thanks.
• 34:48
  I
• 34:48
  don't
• 34:48
  want
• 34:48
  to
• 34:48
  be
• 34:48
  in
• 34:48
  that
• 34:48
  many
• 34:49
  different
• 34:49
  spaces.
• 34:51
  So
• 34:51
  I'm
• 34:51
  agreeing
• 34:51
  with
• 34:52
  you.
• 34:52
  I
• 34:52
  think
• 34:52
  there's
• 34:52
  a
• 34:52
  ton
• 34:53
  of
• 34:54
  potential
• 34:55
  win
• 34:55
  here.
• 34:56
  Will
• 34:56
  it
• 34:57
  change
• 34:57
  the
• 34:57
  way
• 34:57
  people
• 34:57
  shop?
• 34:58
  I
• 34:58
  think
• 34:58
  possibly,
• 34:59
  because
• 34:59
  I
• 34:59
  also
• 34:59
  think
• 34:59
  there's
• 35:00
  a
• 35:00
  hesitancy
• 35:00
  around
• 35:01
  AI
• 35:02
  from
• 35:03
  some
• 35:03
  consumers
• 35:04
  because
• 35:04
  of
• 35:04
  the
• 35:04
  confusion.
• 35:05
  Right.
• 35:06
  If
• 35:06
  you
• 35:06
  tell
• 35:06
  it
• 35:06
  like,
• 35:07
  oh
• 35:07
  well,
• 35:07
  then
• 35:07
  you've
• 35:07
  got
• 35:07
  to
• 35:08
  download
• 35:09
  the
• 35:09
  Claude
• 35:11
  browser
• 35:11
  extension
• 35:12
  so
• 35:12
  that
• 35:12
  it
• 35:12
  can
• 35:12
  accurately
• 35:13
  interact
• 35:14
  with
• 35:14
  your
• 35:15
  instacart
• 35:16
  account.
• 35:16
  Like,
• 35:17
  all
• 35:17
  of
• 35:17
  that
• 35:17
  just
• 35:17
  feels
• 35:18
  hard.
• 35:18
  And
• 35:18
  if
• 35:19
  people
• 35:19
  aren't
• 35:19
  big
• 35:20
  AI
• 35:20
  users
• 35:20
  anyways,
• 35:21
  if
• 35:21
  they
• 35:21
  aren't
• 35:21
  just
• 35:21
  naturally
• 35:22
  curious
• 35:22
  in
• 35:22
  that
• 35:22
  way,
• 35:23
  they've
• 35:23
  stayed
• 35:23
  away.
• 35:24
  Right.
• 35:24
  But
• 35:24
  if
• 35:25
  we
• 35:25
  can
• 35:25
  make
• 35:25
  it
• 35:25
  this
• 35:25
  easy,
• 35:26
  someone
• 35:27
  tries
• 35:27
  it
• 35:27
  once,
• 35:28
  it
• 35:28
  just
• 35:28
  feels
• 35:28
  like
• 35:28
  you've
• 35:28
  got
• 35:28
  your
• 35:29
  own
• 35:29
  little
• 35:29
  personal
• 35:29
  assistant
• 35:30
  there.
• 35:30
  So
• 35:31
  I
• 35:31
  think
• 35:31
  we're
• 35:31
  inching
• 35:32
  closer
• 35:32
  and
• 35:32
  closer
• 35:32
  to
• 35:33
  that
• 35:33
  smart
• 35:33
  house
• 35:33
  vibe,
• 35:34
  that
• 35:34
  movie
• 35:34
  from
• 35:35
  the
• 35:35
  90s
• 35:35
  or
• 35:35
  whenever
• 35:36
  that
• 35:36
  was
• 35:36
  out,
• 35:37
  where
• 35:37
  it's
• 35:38
  going
• 35:38
  to
• 35:38
  take
• 35:38
  over,
• 35:38
  do
• 35:39
  things
• 35:39
  for
• 35:39
  us.
• 35:40
  Yeah,
• 35:40
  right,
• 35:41
  yeah.
• 35:41
  The
• 35:42
  other
• 35:42
  part
• 35:42
  I
• 35:42
  hadn't
• 35:42
  thought
• 35:42
  about
• 35:42
  too
• 35:43
  you
• 35:43
  just
• 35:43
  said
• 35:43
  that
• 35:43
  is
• 35:45
  the
• 35:45
  companies
• 35:45
  that
• 35:46
  they're
• 35:46
  talking
• 35:46
  about
• 35:46
  doing
• 35:47
  this
• 35:47
  with
• 35:47
  are
• 35:48
  digitally
• 35:48
  native
• 35:48
  companies.
• 35:50
  They're
• 35:50
  very
• 35:50
  digitally
• 35:51
  forward
• 35:51
  companies.
• 35:52
  And
• 35:52
  when
• 35:52
  I
• 35:53
  look
• 35:53
  at
• 35:53
  that,
• 35:53
  in
• 35:53
  contrast
• 35:54
  to
• 35:54
  the
• 35:55
  other
• 35:55
  companies
• 35:55
  we've
• 35:55
  talked
• 35:56
  about
• 35:56
  and
• 35:56
  the
• 35:56
  OpenAI
• 35:58
  integrations
• 35:58
  they've
• 35:58
  done,
• 35:59
  they've
• 35:59
  been
• 35:59
  much
• 35:59
  more
• 36:00
  like
• 36:00
  traditional
• 36:01
  retailers.
• 36:02
  And
• 36:02
  I
• 36:02
  wonder
• 36:02
  if
• 36:02
  that's
• 36:03
  partly
• 36:03
  why
• 36:04
  I'm
• 36:04
  liking
• 36:05
  this
• 36:05
  approach
• 36:05
  more,
• 36:06
  because
• 36:06
  it's
• 36:06
  rooted
• 36:07
  in
• 36:07
  understanding
• 36:08
  how
• 36:08
  digital
• 36:08
  works
• 36:09
  versus
• 36:09
  trying
• 36:10
  to
• 36:10
  have
• 36:10
  my
• 36:10
  legacy
• 36:11
  business
• 36:11
  model
• 36:11
  work
• 36:12
  inside
• 36:12
  of
• 36:12
  a
• 36:13
  new
• 36:13
  technical
• 36:14
  innovation,
• 36:14
  technological
• 36:15
  innovation.
• 36:16
  I
• 36:16
  think
• 36:16
  that's
• 36:16
  something
• 36:17
  to
• 36:17
  think
• 36:17
  about,
• 36:17
  folks,
• 36:18
  especially
• 36:18
  if
• 36:18
  you're
• 36:18
  at
• 36:18
  these
• 36:19
  companies
• 36:19
  and
• 36:19
  ask
• 36:20
  yourselves,
• 36:20
  why
• 36:21
  are
• 36:21
  we
• 36:21
  doing
• 36:21
  what
• 36:21
  we're
• 36:22
  doing
• 36:22
  and
• 36:22
  who
• 36:23
  should
• 36:23
  be
• 36:23
  looking
• 36:23
  to
• 36:24
  as
• 36:24
  the
• 36:24
  example
• 36:24
  for
• 36:25
  how
• 36:25
  we
• 36:25
  should
• 36:25
  be
• 36:25
  doing
• 36:26
  it.
• 36:26
  I
• 36:26
  think,
• 36:26
  I
• 36:27
  think
• 36:27
  that's
• 36:27
  something
• 36:27
  I
• 36:27
  hadn't
• 36:28
  thought
• 36:28
  about
• 36:28
  until
• 36:28
  I
• 36:28
  just,
• 36:28
  you
• 36:29
  know,
• 36:29
  listened
• 36:30
  to
• 36:30
  what
• 36:30
  you
• 36:30
  just
• 36:30
  said
• 36:30
  there,
• 36:30
  Jen.
• 36:31
  So
• 36:31
  I
• 36:31
  think
• 36:31
  it's
• 36:31
  important.
• 36:32
  All
• 36:32
  right.
• 36:32
  Headline
• 36:33
  number
• 36:33
  five.
• 36:34
  Walmart
• 36:35
  has
• 36:35
  announced
• 36:35
  an
• 36:35
  ambitious
• 36:36
  plan
• 36:36
  to
• 36:36
  train
• 36:36
  all
• 36:37
  2.1
• 36:38
  million
• 36:38
  of
• 36:38
  its
• 36:38
  employees,
• 36:39
  from
• 36:39
  its
• 36:39
  tech
• 36:40
  team
• 36:40
  down
• 36:41
  to
• 36:41
  its
• 36:41
  in
• 36:41
  store
• 36:42
  greeters
• 36:43
  on
• 36:43
  artificial
• 36:43
  intelligence
• 36:44
  tools
• 36:44
  over
• 36:44
  the
• 36:45
  next
• 36:45
  few
• 36:45
  years,
• 36:45
  positioning
• 36:46
  Agentic
• 36:46
  AI
• 36:47
  as
• 36:47
  the
• 36:47
  backbone
• 36:48
  of
• 36:48
  its
• 36:48
  future
• 36:49
  retail
• 36:49
  operations
• 36:50
  strategy.
• 36:50
  According
• 36:50
  to
• 36:51
  CIO
• 36:52
  Dive,
• 36:52
  which
• 36:53
  I
• 36:53
  think
• 36:53
  may
• 36:53
  be
• 36:53
  the
• 36:53
  first
• 36:53
  time
• 36:54
  we've
• 36:54
  ever
• 36:54
  mentioned
• 36:54
  them
• 36:54
  on
• 36:55
  this
• 36:55
  show.
• 36:55
  The
• 36:56
  announcement
• 36:56
  was
• 36:56
  made
• 36:56
  by
• 36:57
  EVP
• 36:57
  and
• 36:57
  Chief
• 36:58
  People
• 36:58
  Officer
• 36:58
  Donna
• 36:59
  Morris
• 36:59
  at
• 37:00
  MIT
• 37:00
  Technology
• 37:01
  Reviews,
• 37:02
  MTech
• 37:03
  AI
• 37:03
  Summit,
• 37:04
  Chad
• 37:04
  did
• 37:04
  you
• 37:04
  get
• 37:04
  your
• 37:04
  invite
• 37:05
  for
• 37:05
  that
• 37:05
  one?
• 37:05
  I
• 37:05
  did.
• 37:05
  It
• 37:06
  got
• 37:06
  lost.
• 37:07
  Lost
• 37:07
  in
• 37:07
  the
• 37:07
  mail.
• 37:08
  Yeah,
• 37:08
  the
• 37:09
  M.
• 37:09
  Tech
• 37:09
  AI
• 37:09
  Summit.
• 37:10
  Okay.
• 37:10
  I
• 37:10
  have
• 37:10
  to
• 37:10
  keep
• 37:10
  that
• 37:11
  on
• 37:11
  my
• 37:11
  radar
• 37:11
  screen
• 37:11
  for
• 37:11
  next
• 37:12
  year.
• 37:12
  Which
• 37:12
  essentially
• 37:13
  framed
• 37:13
  the
• 37:13
  initiative
• 37:14
  explicitly
• 37:14
  around
• 37:15
  removing
• 37:15
  friction
• 37:16
  from
• 37:16
  associates
• 37:16
  workflows
• 37:17
  and
• 37:17
  not
• 37:17
  replacing
• 37:18
  workers.
• 37:19
  AI
• 37:19
  certifications
• 37:20
  are
• 37:20
  currently
• 37:20
  open
• 37:20
  to
• 37:21
  associates
• 37:21
  in
• 37:21
  the
• 37:21
  US
• 37:21
  and
• 37:22
  Canada,
• 37:22
  1.7
• 37:23
  million
• 37:23
  of
• 37:24
  the
• 37:24
  company's
• 37:24
  workforce,
• 37:24
  and
• 37:25
  are
• 37:25
  offered
• 37:25
  through
• 37:25
  Walmart's
• 37:26
  internal
• 37:26
  associate
• 37:27
  facing
• 37:27
  platform
• 37:28
  called
• 37:28
  Squiggly.
• 37:29
  Yes,
• 37:30
  Squiggly.
• 37:31
  And
• 37:31
  I
• 37:31
  don't
• 37:31
  know
• 37:31
  about
• 37:32
  you,
• 37:32
  Jeff,
• 37:32
  but
• 37:32
  I
• 37:32
  would
• 37:32
  have
• 37:32
  loved
• 37:32
  to
• 37:33
  have
• 37:33
  bet
• 37:33
  a
• 37:33
  fly
• 37:33
  on
• 37:33
  the
• 37:34
  wall
• 37:34
  for
• 37:34
  that
• 37:34
  naming
• 37:35
  meeting.
• 37:35
  We
• 37:36
  do
• 37:36
  have
• 37:36
  to
• 37:36
  talk
• 37:36
  to.
• 37:36
  I
• 37:37
  love
• 37:37
  Walmart,
• 37:37
  but
• 37:37
  we
• 37:37
  have
• 37:38
  to
• 37:38
  talk
• 37:38
  about
• 37:38
  their
• 37:38
  names.
• 37:39
  Their
• 37:39
  names
• 37:39
  are
• 37:39
  a
• 37:39
  little
• 37:39
  bit
• 37:40
  crazy
• 37:40
  sometimes,
• 37:41
  but
• 37:41
  it
• 37:42
  was
• 37:42
  done
• 37:42
  in
• 37:42
  partnership
• 37:42
  with
• 37:42
  OpenAI
• 37:43
  and
• 37:43
  Google
• 37:44
  Gemini
• 37:44
  for
• 37:44
  role
• 37:45
  specific
• 37:46
  tracks.
• 37:47
  From
• 37:48
  a
• 37:48
  scale
• 37:48
  standpoint,
• 37:49
  training
• 37:49
  2.1
• 37:50
  million
• 37:50
  employees
• 37:50
  in
• 37:51
  AI
• 37:51
  skills
• 37:51
  will
• 37:52
  likely
• 37:52
  be
• 37:52
  the
• 37:53
  largest
• 37:53
  workforce
• 37:54
  transformation
• 37:55
  effort
• 37:55
  ever
• 37:56
  attempted
• 37:56
  in
• 37:56
  the
• 37:56
  history
• 37:57
  of
• 37:57
  retail,
• 37:58
  or
• 37:58
  arguably
• 37:58
  in
• 37:59
  any
• 37:59
  industry
• 38:00
  for
• 38:00
  that
• 38:00
  matter.
• 38:01
  Jen.
• 38:01
  So
• 38:02
  to
• 38:02
  close
• 38:02
  us
• 38:02
  out
• 38:02
  as
• 38:03
  our
• 38:03
  resident
• 38:03
  talent
• 38:04
  expert,
• 38:04
  what
• 38:05
  advice
• 38:05
  would
• 38:05
  you
• 38:05
  have
• 38:06
  to
• 38:06
  Walmart
• 38:06
  as
• 38:06
  it
• 38:07
  embarks
• 38:07
  on
• 38:07
  its
• 38:07
  effort
• 38:08
  to
• 38:08
  train
• 38:08
  its
• 38:09
  entire
• 38:09
  workforce
• 38:10
  of
• 38:10
  2.1
• 38:11
  million
• 38:11
  employees
• 38:12
  on
• 38:12
  AI?
• 38:14
  This
• 38:14
  one
• 38:15
  is
• 38:15
  so
• 38:15
  interesting
• 38:16
  because
• 38:17
  it's
• 38:17
  one
• 38:17
  of
• 38:18
  those,
• 38:18
  like,
• 38:18
  of
• 38:18
  course
• 38:19
  they
• 38:19
  have
• 38:19
  to
• 38:19
  do
• 38:20
  this.
• 38:20
  Of
• 38:20
  course
• 38:20
  we
• 38:21
  all
• 38:21
  have
• 38:21
  to
• 38:21
  be
• 38:22
  looking
• 38:22
  to
• 38:22
  train
• 38:22
  our
• 38:22
  employees
• 38:23
  on
• 38:23
  AI
• 38:23
  and
• 38:24
  the
• 38:24
  way
• 38:24
  we're
• 38:24
  going
• 38:24
  to
• 38:24
  use
• 38:24
  it
• 38:25
  in
• 38:25
  the
• 38:26
  world
• 38:26
  of
• 38:26
  the
• 38:27
  future,
• 38:27
  in
• 38:27
  the.
• 38:28
  We'll
• 38:28
  say
• 38:28
  the
• 38:28
  future
• 38:29
  of
• 38:29
  retail
• 38:29
  in
• 38:29
  this
• 38:30
  case.
• 38:30
  Right.
• 38:31
  And
• 38:31
  also
• 38:33
  I'm
• 38:33
  like,
• 38:33
  there's
• 38:34
  no
• 38:34
  way
• 38:34
  this
• 38:34
  plays
• 38:34
  out
• 38:35
  cleanly
• 38:37
  because
• 38:37
  we're
• 38:38
  training
• 38:38
  on
• 38:38
  AI.
• 38:39
  The
• 38:39
  challenge
• 38:39
  with
• 38:40
  AI.
• 38:40
  I
• 38:40
  was
• 38:40
  just
• 38:40
  talking
• 38:41
  to
• 38:41
  a
• 38:41
  CEO
• 38:41
  earlier
• 38:42
  this
• 38:42
  week
• 38:42
  about
• 38:42
  this.
• 38:43
  The
• 38:43
  challenge
• 38:44
  with
• 38:44
  AI
• 38:44
  is
• 38:44
  as
• 38:45
  soon
• 38:45
  as
• 38:45
  you
• 38:45
  train
• 38:45
  it,
• 38:46
  it's
• 38:46
  old,
• 38:46
  it's
• 38:47
  different,
• 38:48
  there's
• 38:48
  a
• 38:48
  new
• 38:48
  model,
• 38:49
  there's
• 38:49
  a
• 38:50
  new
• 38:50
  integration.
• 38:51
  It
• 38:51
  isn't
• 38:52
  something.
• 38:52
  And
• 38:52
  not
• 38:52
  that
• 38:53
  tech
• 38:53
  hasn't
• 38:53
  always
• 38:53
  been
• 38:54
  a
• 38:54
  little
• 38:54
  bit
• 38:54
  that
• 38:54
  way,
• 38:55
  but
• 38:55
  AI
• 38:55
  is
• 38:55
  just
• 38:55
  moving
• 38:56
  at
• 38:56
  the
• 38:56
  speed
• 38:56
  of
• 38:56
  light,
• 38:57
  right?
• 38:57
  So
• 38:58
  when
• 38:58
  you
• 38:59
  say
• 38:59
  things
• 38:59
  like
• 38:59
  AI
• 39:00
  certifications
• 39:01
  are
• 39:01
  available
• 39:01
  to
• 39:02
  employees,
• 39:03
  I
• 39:04
  think
• 39:04
  that's
• 39:04
  very
• 39:04
  meaningful.
• 39:05
  I
• 39:05
  think
• 39:05
  that's
• 39:05
  the
• 39:05
  way
• 39:05
  training
• 39:06
  departments
• 39:06
  have
• 39:06
  typically
• 39:07
  operated
• 39:07
  inside
• 39:08
  of
• 39:08
  retail.
• 39:08
  Like,
• 39:09
  we
• 39:09
  come
• 39:09
  up
• 39:09
  with
• 39:09
  this
• 39:09
  certification
• 39:10
  program,
• 39:10
  they
• 39:11
  learn
• 39:11
  it,
• 39:11
  they're
• 39:11
  trained
• 39:12
  on
• 39:12
  it,
• 39:12
  we're
• 39:13
  done.
• 39:13
  Maybe
• 39:13
  there's
• 39:13
  a
• 39:13
  2.0
• 39:14
  next
• 39:14
  year.
• 39:15
  This
• 39:16
  is
• 39:16
  going
• 39:16
  to
• 39:16
  be
• 39:16
  very
• 39:16
  different.
• 39:17
  Like,
• 39:17
  I
• 39:17
  really
• 39:18
  feel
• 39:18
  for
• 39:18
  those
• 39:19
  internal
• 39:20
  training
• 39:20
  and
• 39:21
  development
• 39:21
  leaders
• 39:22
  on
• 39:23
  what
• 39:23
  on
• 39:23
  earth
• 39:24
  do
• 39:24
  we
• 39:24
  do
• 39:24
  with
• 39:24
  AI?
• 39:25
  Because
• 39:25
  it's
• 39:26
  very
• 39:26
  much
• 39:27
  individualized.
• 39:28
  Like,
• 39:28
  you
• 39:28
  can
• 39:29
  share
• 39:29
  how
• 39:29
  to
• 39:29
  use
• 39:30
  it
• 39:30
  and
• 39:30
  best
• 39:30
  practice.
• 39:31
  But
• 39:32
  that
• 39:32
  individual,
• 39:32
  each
• 39:33
  employee,
• 39:33
  I
• 39:34
  believe,
• 39:34
  has
• 39:34
  to
• 39:34
  have
• 39:35
  the
• 39:35
  ownership
• 39:35
  and
• 39:35
  the
• 39:35
  curiosity
• 39:36
  to
• 39:36
  then
• 39:36
  continue,
• 39:37
  continue
• 39:38
  learning.
• 39:39
  Because
• 39:39
  it's
• 39:39
  going
• 39:39
  to
• 39:40
  be
• 39:40
  different
• 39:40
  tomorrow
• 39:41
  and
• 39:41
  it's
• 39:41
  going
• 39:41
  to
• 39:41
  be
• 39:41
  have
• 39:42
  new
• 39:42
  data
• 39:43
  tomorrow.
• 39:43
  So
• 39:45
  what
• 39:45
  advice
• 39:46
  would
• 39:46
  I
• 39:46
  have
• 39:46
  for
• 39:46
  Walmart?
• 39:47
  I
• 39:47
  think
• 39:47
  they've
• 39:47
  got
• 39:47
  people
• 39:48
  much
• 39:48
  smarter
• 39:49
  than
• 39:49
  I
• 39:50
  in
• 39:50
  those
• 39:50
  seats
• 39:51
  that
• 39:51
  are
• 39:51
  figuring
• 39:51
  this
• 39:52
  out.
• 39:53
  But
• 39:53
  I
• 39:53
  would
• 39:53
  just
• 39:54
  say
• 39:54
  we
• 39:54
  need
• 39:54
  to
• 39:55
  be
• 39:55
  very
• 39:55
  cognizant
• 39:56
  about
• 39:58
  continued
• 39:59
  learning.
• 39:59
  I
• 39:59
  don't
• 40:00
  think
• 40:00
  it's
• 40:00
  a
• 40:00
  check
• 40:00
  mark
• 40:00
  and
• 40:00
  a
• 40:01
  certification.
• 40:01
  I
• 40:02
  think
• 40:02
  it's
• 40:02
  a
• 40:02
  how
• 40:02
  do
• 40:03
  we
• 40:03
  stay
• 40:03
  in
• 40:03
  front
• 40:03
  of
• 40:04
  this
• 40:05
  forever?
• 40:06
  I
• 40:06
  mean,
• 40:06
  forever
• 40:07
  is
• 40:07
  such
• 40:07
  a
• 40:07
  scary
• 40:08
  word.
• 40:08
  Right?
• 40:09
  But
• 40:09
  it's
• 40:09
  a
• 40:09
  forever
• 40:09
  project.
• 40:10
  It's
• 40:10
  not
• 40:10
  a
• 40:11
  one
• 40:11
  and
• 40:11
  done.
• 40:11
  Walmart's
• 40:12
  going
• 40:12
  to
• 40:12
  be
• 40:12
  done
• 40:12
  with
• 40:12
  this
• 40:13
  by
• 40:13
  2027.
• 40:14
  That
• 40:15
  doesn't
• 40:15
  make
• 40:15
  sense
• 40:16
  to
• 40:16
  me.
• 40:16
  I
• 40:16
  think
• 40:16
  it's
• 40:16
  more
• 40:17
  just
• 40:17
  a
• 40:17
  new
• 40:17
  way
• 40:17
  of
• 40:18
  business.
• 40:19
  It
• 40:19
  does
• 40:19
  that
• 40:19
  make
• 40:19
  sense,
• 40:20
  Chris?
• 40:21
  It
• 40:21
  does,
• 40:21
  it
• 40:21
  does.
• 40:21
  And
• 40:22
  yeah,
• 40:22
  and
• 40:22
  I
• 40:22
  don't
• 40:22
  think
• 40:22
  you
• 40:22
  should
• 40:22
  sell
• 40:23
  yourself
• 40:23
  short
• 40:23
  too,
• 40:23
  because
• 40:24
  I
• 40:24
  think
• 40:24
  this
• 40:24
  is
• 40:24
  a
• 40:24
  tough
• 40:24
  challenge
• 40:25
  for
• 40:25
  any
• 40:25
  executive
• 40:26
  who's
• 40:26
  facing
• 40:27
  it
• 40:27
  right
• 40:27
  now.
• 40:27
  I
• 40:27
  mean,
• 40:27
  I'm
• 40:28
  happy
• 40:28
  to
• 40:28
  jump
• 40:28
  in
• 40:28
  and
• 40:28
  help
• 40:29
  them.
• 40:29
  I'm
• 40:29
  just
• 40:29
  saying
• 40:29
  I'm
• 40:30
  certain,
• 40:31
  certain
• 40:32
  training
• 40:32
  and
• 40:32
  development
• 40:32
  teams
• 40:33
  across
• 40:33
  the
• 40:33
  nation
• 40:33
  are
• 40:34
  looking
• 40:34
  at
• 40:34
  this
• 40:34
  right
• 40:35
  now.
• 40:35
  Right
• 40:35
  on
• 40:36
  how
• 40:36
  will
• 40:37
  we
• 40:37
  train
• 40:38
  and
• 40:38
  continue
• 40:38
  to
• 40:39
  train
• 40:40
  at
• 40:40
  the
• 40:40
  speed
• 40:40
  of
• 40:41
  light
• 40:41
  as
• 40:41
  we
• 40:42
  move
• 40:42
  forward?
• 40:43
  Yeah,
• 40:43
  yeah.
• 40:43
  And
• 40:44
  experience
• 40:44
  isn't
• 40:44
  something
• 40:44
  you
• 40:45
  have
• 40:45
  until
• 40:45
  after
• 40:45
  you
• 40:45
  need
• 40:45
  it,
• 40:46
  which
• 40:46
  is
• 40:46
  one
• 40:46
  of
• 40:46
  my
• 40:46
  favorite
• 40:47
  sayings
• 40:47
  of
• 40:47
  all
• 40:47
  time.
• 40:48
  And
• 40:48
  no
• 40:48
  one
• 40:48
  has
• 40:49
  experience
• 40:49
  on
• 40:49
  how
• 40:49
  to
• 40:50
  do
• 40:50
  this.
• 40:50
  No
• 40:50
  one.
• 40:51
  Somebody
• 40:52
  could
• 40:52
  try
• 40:52
  to
• 40:52
  tell
• 40:52
  you
• 40:52
  that
• 40:53
  they
• 40:53
  do,
• 40:53
  but
• 40:53
  they're,
• 40:53
  they're
• 40:54
  lying,
• 40:54
  bald
• 40:55
  face
• 40:55
  lying
• 40:55
  to
• 40:55
  you
• 40:55
  if
• 40:56
  that's
• 40:56
  the
• 40:56
  case.
• 40:58
  So
• 40:58
  you
• 40:58
  know,
• 40:58
  Jen,
• 40:58
  I,
• 40:59
  the
• 40:59
  word
• 40:59
  that
• 40:59
  I,
• 40:59
  that
• 41:00
  I
• 41:00
  kept
• 41:00
  coming
• 41:00
  back
• 41:00
  to
• 41:01
  you
• 41:01
  and
• 41:01
  think
• 41:01
  about
• 41:01
  this
• 41:02
  headline
• 41:02
  was
• 41:02
  gargantuan.
• 41:03
  I
• 41:03
  mean,
• 41:03
  this
• 41:03
  is
• 41:04
  just
• 41:04
  a
• 41:04
  gargantuan
• 41:06
  effort.
• 41:06
  And
• 41:06
  I
• 41:07
  applaud
• 41:07
  the
• 41:07
  effort.
• 41:08
  I
• 41:08
  think
• 41:08
  like
• 41:08
  you
• 41:08
  said,
• 41:08
  it's
• 41:09
  something
• 41:09
  you
• 41:10
  have
• 41:10
  to
• 41:10
  do.
• 41:10
  And
• 41:10
  so
• 41:10
  I
• 41:10
  was
• 41:11
  trying
• 41:11
  to
• 41:11
  think
• 41:11
  back,
• 41:11
  like
• 41:11
  if
• 41:11
  I
• 41:12
  was,
• 41:12
  if
• 41:12
  I
• 41:12
  was
• 41:12
  an
• 41:13
  executive
• 41:13
  sitting
• 41:13
  around
• 41:13
  with
• 41:14
  all
• 41:14
  the
• 41:14
  executives
• 41:15
  again
• 41:15
  and
• 41:16
  like
• 41:16
  say,
• 41:16
  you
• 41:16
  know,
• 41:16
  back
• 41:16
  in
• 41:17
  my
• 41:17
  Target
• 41:17
  days
• 41:17
  and
• 41:17
  Target
• 41:17
  was
• 41:18
  thinking
• 41:18
  about
• 41:18
  doing
• 41:18
  this,
• 41:18
  I
• 41:19
  think
• 41:19
  what
• 41:19
  I
• 41:19
  would
• 41:19
  have
• 41:19
  said
• 41:19
  to
• 41:19
  them
• 41:20
  is,
• 41:20
  or
• 41:21
  the,
• 41:21
  or
• 41:21
  the
• 41:21
  2
• 41:22
  cents
• 41:22
  I
• 41:22
  would
• 41:22
  have
• 41:22
  thrown
• 41:23
  in,
• 41:23
  which
• 41:23
  maybe
• 41:23
  it's
• 41:23
  not
• 41:23
  even
• 41:24
  worth
• 41:24
  2
• 41:24
  cents,
• 41:26
  would
• 41:26
  have
• 41:26
  been
• 41:26
  go
• 41:27
  slow
• 41:27
  and
• 41:27
  be
• 41:27
  deliberate.
• 41:29
  And
• 41:29
  here's
• 41:30
  the
• 41:30
  other
• 41:30
  point
• 41:30
  I
• 41:30
  would
• 41:30
  make.
• 41:30
  I
• 41:31
  would
• 41:31
  also
• 41:31
  start
• 41:31
  from
• 41:32
  the
• 41:32
  top
• 41:32
  down
• 41:33
  and
• 41:33
  roll
• 41:34
  out
• 41:34
  the
• 41:34
  training
• 41:34
  from
• 41:35
  there.
• 41:35
  And
• 41:35
  the
• 41:35
  reason
• 41:35
  I
• 41:35
  say
• 41:36
  that
• 41:36
  is
• 41:36
  because
• 41:37
  the
• 41:38
  leaders
• 41:38
  have
• 41:38
  to
• 41:39
  understand
• 41:39
  it
• 41:39
  themselves
• 41:40
  in
• 41:41
  order
• 41:41
  to
• 41:41
  help
• 41:41
  guide
• 41:42
  their
• 41:42
  teams.
• 41:42
  If
• 41:43
  you
• 41:43
  have
• 41:43
  everyone
• 41:44
  learning
• 41:44
  everything
• 41:44
  all
• 41:45
  at
• 41:45
  once,
• 41:45
  I
• 41:45
  feel
• 41:45
  like
• 41:46
  it
• 41:46
  could
• 41:46
  just
• 41:46
  create
• 41:46
  cultural
• 41:47
  confusion
• 41:48
  and
• 41:48
  a
• 41:49
  lot
• 41:49
  of
• 41:49
  uncertainty
• 41:50
  and
• 41:51
  certainty
• 41:51
  in
• 41:52
  your
• 41:52
  job
• 41:52
  and
• 41:52
  understanding
• 41:53
  what
• 41:53
  you
• 41:53
  have
• 41:53
  to
• 41:53
  do
• 41:54
  every
• 41:54
  day
• 41:54
  and
• 41:54
  what's
• 41:55
  asked
• 41:55
  of
• 41:55
  you
• 41:55
  is
• 41:56
  really
• 41:56
  important.
• 41:57
  So
• 41:57
  I
• 41:57
  wouldn't
• 41:58
  want
• 41:58
  to
• 41:58
  rush
• 41:58
  this
• 41:59
  and
• 41:59
  get
• 41:59
  that
• 41:59
  out
• 42:00
  of
• 42:00
  whack,
• 42:00
  especially
• 42:01
  when
• 42:01
  things
• 42:02
  are
• 42:02
  going
• 42:02
  so
• 42:03
  well
• 42:03
  at
• 42:04
  Walmart.
• 42:04
  So
• 42:05
  I
• 42:05
  just
• 42:05
  be
• 42:05
  very
• 42:05
  slow
• 42:06
  and
• 42:06
  deliberate
• 42:06
  and
• 42:06
  I'd
• 42:06
  probably
• 42:06
  go
• 42:07
  more
• 42:07
  top
• 42:07
  down
• 42:07
  than
• 42:07
  bottoms
• 42:08
  up
• 42:08
  on
• 42:08
  this.
• 42:09
  I
• 42:09
  think
• 42:10
  it's
• 42:10
  interesting
• 42:10
  you
• 42:10
  say
• 42:11
  slow
• 42:11
  and
• 42:11
  deliberate
• 42:12
  because
• 42:12
  slow,
• 42:13
  it
• 42:13
  doesn't
• 42:13
  feel
• 42:13
  like
• 42:14
  you
• 42:14
  can
• 42:14
  move
• 42:14
  slow
• 42:15
  in
• 42:15
  the
• 42:15
  world
• 42:15
  of
• 42:16
  AI.
• 42:16
  Like,
• 42:16
  oh,
• 42:16
  we're
• 42:17
  behind
• 42:17
  if
• 42:17
  we're
• 42:17
  not
• 42:17
  using
• 42:17
  this
• 42:18
  new
• 42:18
  version
• 42:19
  5.0.
• 42:19
  That
• 42:19
  does
• 42:19
  eight
• 42:20
  other
• 42:20
  things.
• 42:22
  However,
• 42:22
  I
• 42:22
  agree
• 42:23
  with
• 42:23
  you
• 42:23
  on
• 42:23
  the
• 42:24
  slow,
• 42:24
  because
• 42:24
  what
• 42:25
  we're
• 42:25
  going
• 42:25
  to
• 42:25
  see
• 42:25
  and
• 42:26
  what
• 42:26
  I've
• 42:26
  already
• 42:26
  seen
• 42:27
  is
• 42:27
  this
• 42:28
  fatigue
• 42:29
  around
• 42:30
  change.
• 42:31
  We're
• 42:31
  all
• 42:31
  used
• 42:32
  to
• 42:32
  change.
• 42:32
  The
• 42:32
  only
• 42:32
  thing
• 42:33
  that's
• 42:33
  certain
• 42:33
  is
• 42:33
  change.
• 42:34
  Right,
• 42:34
  we
• 42:34
  know
• 42:34
  that.
• 42:35
  And
• 42:37
  if
• 42:37
  you're
• 42:37
  constantly
• 42:38
  pinging
• 42:39
  like,
• 42:39
  there's
• 42:39
  this
• 42:39
  new
• 42:39
  way,
• 42:39
  hey,
• 42:40
  guys,
• 42:40
  there's
• 42:40
  a
• 42:40
  new
• 42:40
  way.
• 42:40
  We're
• 42:41
  going
• 42:41
  to
• 42:41
  train
• 42:41
  you
• 42:41
  on
• 42:41
  this
• 42:41
  today.
• 42:42
  It
• 42:42
  has
• 42:43
  to
• 42:43
  be
• 42:43
  constant.
• 42:43
  But
• 42:44
  at
• 42:44
  the
• 42:44
  same
• 42:44
  time,
• 42:46
  the
• 42:46
  word
• 42:46
  you
• 42:46
  use,
• 42:46
  deliberate.
• 42:47
  Like,
• 42:47
  we
• 42:47
  have
• 42:48
  to
• 42:48
  think
• 42:48
  long
• 42:48
  and
• 42:48
  hard
• 42:49
  about
• 42:49
  where
• 42:49
  AI
• 42:50
  can
• 42:50
  make
• 42:50
  the
• 42:50
  biggest
• 42:51
  impact
• 42:52
  and
• 42:52
  where
• 42:52
  human
• 42:52
  interaction
• 42:53
  needs
• 42:53
  to
• 42:54
  stay
• 42:54
  as
• 42:54
  is.
• 42:55
  Because
• 42:56
  I
• 42:56
  think
• 42:56
  there
• 42:56
  will
• 42:56
  be
• 42:57
  some
• 42:57
  that
• 42:57
  win
• 42:57
  by
• 42:58
  not
• 42:58
  moving
• 42:59
  forward
• 42:59
  with
• 42:59
  all
• 43:00
  of
• 43:00
  the
• 43:00
  AI.
• 43:00
  Like,
• 43:01
  there
• 43:01
  are
• 43:01
  places
• 43:02
  we
• 43:02
  can
• 43:02
  use
• 43:02
  it
• 43:02
  and
• 43:02
  places
• 43:03
  we
• 43:03
  shouldn't.
• 43:03
  And
• 43:03
  I
• 43:04
  think
• 43:04
  it's
• 43:04
  really
• 43:04
  important
• 43:04
  for
• 43:05
  businesses
• 43:05
  to
• 43:05
  be
• 43:05
  very
• 43:06
  clear
• 43:06
  about
• 43:06
  their
• 43:07
  intent
• 43:08
  on
• 43:08
  where
• 43:08
  we
• 43:08
  do
• 43:08
  not
• 43:11
  put
• 43:11
  AI
• 43:12
  into
• 43:12
  the
• 43:12
  process,
• 43:13
  if
• 43:13
  that
• 43:13
  makes
• 43:13
  sense.
• 43:14
  It
• 43:15
  does.
• 43:15
  And
• 43:15
  I
• 43:15
  think
• 43:15
  it's
• 43:15
  a
• 43:16
  great
• 43:16
  point
• 43:16
  to
• 43:16
  end
• 43:16
  on
• 43:16
  because
• 43:16
  I
• 43:17
  think,
• 43:17
  you
• 43:17
  know,
• 43:18
  the
• 43:18
  value
• 43:18
  of
• 43:19
  historical
• 43:19
  perspective
• 43:20
  is
• 43:20
  also
• 43:20
  important.
• 43:20
  And
• 43:21
  so
• 43:21
  you
• 43:21
  and
• 43:21
  I
• 43:21
  also
• 43:22
  live
• 43:22
  through
• 43:23
  the
• 43:23
  e
• 43:23
  commerce
• 43:24
  boom
• 43:25
  of
• 43:25
  the
• 43:26
  past,
• 43:26
  you
• 43:26
  know,
• 43:26
  since
• 43:27
  the
• 43:27
  mid-90s.
• 43:28
  And
• 43:29
  I
• 43:29
  think
• 43:29
  the
• 43:29
  thing.
• 43:30
  The
• 43:30
  point
• 43:30
  I
• 43:30
  would
• 43:30
  make
• 43:31
  to
• 43:31
  what
• 43:31
  you
• 43:31
  just
• 43:31
  said
• 43:31
  is
• 43:32
  slow
• 43:32
  is
• 43:33
  very
• 43:33
  different
• 43:33
  than
• 43:34
  dismissive.
• 43:35
  I
• 43:35
  think
• 43:35
  what
• 43:35
  got
• 43:36
  companies
• 43:36
  in
• 43:36
  trouble
• 43:37
  during
• 43:37
  E
• 43:37
  commerce
• 43:38
  was
• 43:38
  they
• 43:38
  were
• 43:38
  dismissive
• 43:39
  of
• 43:39
  it
• 43:40
  and
• 43:40
  just
• 43:40
  said,
• 43:40
  we're
• 43:41
  not
• 43:41
  going
• 43:41
  to
• 43:41
  do
• 43:41
  it.
• 43:42
  It's
• 43:42
  fine.
• 43:43
  We'll
• 43:43
  just
• 43:43
  put
• 43:44
  it
• 43:44
  to
• 43:44
  the
• 43:44
  side,
• 43:44
  let
• 43:45
  other
• 43:45
  people
• 43:45
  deal
• 43:45
  with
• 43:46
  it.
• 43:46
  And
• 43:46
  then
• 43:46
  many
• 43:47
  of
• 43:47
  those
• 43:47
  companies
• 43:47
  are
• 43:47
  gone.
• 43:48
  And
• 43:48
  so
• 43:48
  I
• 43:48
  think
• 43:48
  with
• 43:49
  AI,
• 43:49
  you
• 43:49
  have
• 43:49
  to
• 43:50
  be
• 43:50
  invested
• 43:50
  in
• 43:51
  it
• 43:51
  and
• 43:51
  want
• 43:51
  to
• 43:52
  apply
• 43:52
  it
• 43:52
  and
• 43:53
  wholeheartedly
• 43:54
  be
• 43:54
  all
• 43:54
  in
• 43:55
  on
• 43:55
  it.
• 43:55
  But
• 43:56
  to
• 43:56
  your
• 43:56
  point,
• 43:57
  how
• 43:57
  do
• 43:57
  you
• 43:57
  tackle
• 43:58
  it
• 43:58
  and
• 43:58
  roll
• 43:58
  it
• 43:58
  out.
• 43:58
  I
• 43:59
  think
• 43:59
  you
• 43:59
  have
• 43:59
  to
• 43:59
  be
• 43:59
  slow
• 44:00
  and
• 44:00
  deliberate
• 44:00
  and
• 44:01
  take
• 44:01
  off
• 44:01
  and
• 44:02
  bite
• 44:02
  it
• 44:02
  off
• 44:02
  with
• 44:02
  what.
• 44:02
  What
• 44:03
  you're
• 44:03
  able
• 44:03
  to
• 44:03
  bite
• 44:03
  off,
• 44:04
  because
• 44:04
  you're
• 44:05
  still
• 44:05
  going
• 44:05
  to
• 44:05
  get
• 44:05
  the
• 44:05
  value
• 44:05
  from
• 44:06
  that.
• 44:06
  That's
• 44:06
  how
• 44:06
  I
• 44:06
  think
• 44:07
  of
• 44:07
  it.
• 44:08
  Yeah.
• 44:08
  And
• 44:09
  just
• 44:09
  one
• 44:09
  last
• 44:09
  note
• 44:10
  here.
• 44:10
  I
• 44:10
  have
• 44:10
  tried
• 44:11
  to
• 44:11
  wrap
• 44:11
  my
• 44:11
  head
• 44:11
  around
• 44:12
  in
• 44:12
  many
• 44:12
  conversations
• 44:13
  like,
• 44:13
  who's
• 44:14
  responsible?
• 44:14
  Responsibility
• 44:15
  is
• 44:15
  this.
• 44:17
  And
• 44:17
  I
• 44:17
  don't
• 44:18
  know,
• 44:19
  it
• 44:19
  is
• 44:19
  different
• 44:19
  in
• 44:20
  every
• 44:20
  organization,
• 44:21
  because
• 44:22
  is
• 44:22
  it.
• 44:23
  Is
• 44:23
  it
• 44:23
  the
• 44:23
  CTO
• 44:25
  talking
• 44:25
  about
• 44:25
  the
• 44:25
  tech
• 44:26
  side
• 44:26
  of
• 44:26
  the
• 44:26
  things?
• 44:27
  Is
• 44:27
  it
• 44:27
  the
• 44:27
  chro.
• 44:28
  To
• 44:28
  figure
• 44:28
  out
• 44:28
  how
• 44:29
  do
• 44:29
  we
• 44:29
  develop
• 44:29
  our
• 44:30
  teams
• 44:30
  to,
• 44:31
  like,
• 44:32
  make
• 44:32
  sure
• 44:32
  they're
• 44:33
  implementing
• 44:34
  these
• 44:34
  AI
• 44:34
  pieces?
• 44:35
  Is
• 44:35
  it
• 44:35
  each
• 44:36
  and
• 44:36
  every
• 44:36
  division
• 44:37
  or
• 44:37
  department
• 44:37
  like
• 44:38
  you
• 44:38
  and
• 44:38
  I
• 44:38
  have
• 44:38
  talked
• 44:38
  about,
• 44:39
  Chris,
• 44:39
  where
• 44:39
  it's
• 44:39
  like,
• 44:40
  no,
• 44:40
  every
• 44:40
  department
• 44:41
  head
• 44:41
  needs
• 44:41
  to
• 44:41
  be
• 44:42
  thinking
• 44:42
  about
• 44:42
  how
• 44:42
  they
• 44:42
  can
• 44:43
  use
• 44:43
  it
• 44:43
  in
• 44:43
  their
• 44:44
  space,
• 44:44
  but
• 44:44
  it
• 44:45
  is
• 44:45
  a
• 44:45
  job
• 44:45
  in
• 44:45
  itself
• 44:46
  to
• 44:46
  be
• 44:46
  exploring
• 44:47
  all
• 44:47
  of
• 44:47
  these
• 44:48
  options
• 44:48
  and
• 44:50
  understanding
• 44:51
  where
• 44:51
  they
• 44:51
  could
• 44:51
  fit
• 44:51
  in
• 44:52
  the
• 44:52
  process.
• 44:53
  So
• 44:53
  it's
• 44:53
  almost
• 44:54
  like
• 44:54
  we
• 44:54
  need,
• 44:55
  like,
• 44:55
  a
• 44:55
  head
• 44:56
  of
• 44:56
  marketing
• 44:56
  and
• 44:57
  then
• 44:57
  a.
• 44:57
  A
• 44:58
  pseudo
• 44:59
  what's
• 44:59
  next
• 44:59
  for
• 45:00
  AI
• 45:00
  position.
• 45:01
  Right.
• 45:01
  That
• 45:02
  in
• 45:02
  every
• 45:02
  department.
• 45:02
  That
• 45:03
  is
• 45:03
  their
• 45:03
  support
• 45:04
  in
• 45:04
  exploring
• 45:04
  that.
• 45:06
  Because
• 45:06
  it.
• 45:07
  It's
• 45:07
  very.
• 45:08
  The
• 45:08
  lines
• 45:08
  are
• 45:08
  very
• 45:08
  blurred
• 45:09
  on
• 45:09
  whose
• 45:09
  responsibility
• 45:10
  it
• 45:10
  can
• 45:10
  be
• 45:11
  because
• 45:11
  of
• 45:11
  the
• 45:11
  way
• 45:11
  it
• 45:12
  works
• 45:12
  and
• 45:12
  the
• 45:12
  way
• 45:13
  employees
• 45:14
  interface
• 45:14
  with
• 45:14
  it.
• 45:15
  And
• 45:16
  it.
• 45:16
  And
• 45:16
  it
• 45:16
  starts
• 45:16
  at
• 45:17
  the
• 45:17
  top.
• 45:17
  I
• 45:17
  mean,
• 45:17
  it
• 45:17
  really
• 45:18
  does.
• 45:18
  Like,
• 45:18
  if
• 45:18
  your
• 45:18
  CEO
• 45:19
  doesn't
• 45:20
  understand
• 45:20
  it.
• 45:21
  Yes.
• 45:21
  Which
• 45:21
  is
• 45:21
  why
• 45:22
  it
• 45:22
  was
• 45:22
  publicly
• 45:23
  said
• 45:23
  that
• 45:23
  Doug
• 45:23
  McMillan
• 45:24
  stepped
• 45:24
  down
• 45:24
  and
• 45:24
  they
• 45:24
  felt
• 45:25
  John
• 45:25
  Furneaux
• 45:25
  was
• 45:25
  the
• 45:26
  right
• 45:26
  one
• 45:26
  because
• 45:26
  they
• 45:26
  felt
• 45:27
  he
• 45:27
  was
• 45:27
  the
• 45:27
  right
• 45:27
  one
• 45:28
  to
• 45:28
  lead
• 45:29
  Walmart
• 45:29
  into
• 45:29
  this
• 45:30
  next
• 45:30
  age
• 45:30
  of
• 45:30
  AI.
• 45:31
  It
• 45:31
  starts
• 45:32
  there.
• 45:32
  And
• 45:32
  for
• 45:33
  what
• 45:33
  it's
• 45:33
  worth,
• 45:33
  I
• 45:34
  could
• 45:34
  not
• 45:34
  believe
• 45:35
  just
• 45:35
  the,
• 45:35
  The.
• 45:36
  The.
• 45:36
  The
• 45:37
  wonderful
• 45:37
  things
• 45:38
  people
• 45:38
  had
• 45:38
  to
• 45:38
  say
• 45:38
  about
• 45:39
  John.
• 45:39
  I
• 45:39
  mean,
• 45:39
  I
• 45:39
  love
• 45:40
  the
• 45:40
  man,
• 45:40
  but
• 45:40
  the
• 45:41
  wonderful
• 45:41
  things
• 45:41
  people
• 45:41
  had
• 45:41
  to
• 45:42
  say
• 45:42
  about
• 45:42
  him
• 45:42
  at
• 45:43
  all
• 45:43
  the
• 45:43
  conferences
• 45:43
  I
• 45:44
  was
• 45:44
  at
• 45:44
  the
• 45:44
  past
• 45:44
  few
• 45:44
  weeks
• 45:45
  as
• 45:45
  they
• 45:45
  really
• 45:46
  believe
• 45:46
  he's
• 45:46
  the
• 45:46
  right
• 45:46
  person
• 45:47
  to
• 45:47
  do
• 45:47
  that.
• 45:48
  And
• 45:48
  you're
• 45:48
  right,
• 45:48
  Jen.
• 45:48
  I
• 45:48
  mean,
• 45:49
  it
• 45:49
  starts.
• 45:49
  It
• 45:49
  starts
• 45:50
  there.
• 45:51
  All
• 45:51
  right,
• 45:51
  let's
• 45:51
  go.
• 45:51
  Let's
• 45:52
  go.
• 45:52
  The
• 45:52
  lightning
• 45:52
  round,
• 45:53
  Jen.
• 45:54
  The
• 45:55
  era
• 45:55
  of
• 45:55
  free
• 45:55
  refills
• 45:56
  say
• 45:56
  it
• 45:56
  isn't
• 45:56
  so,
• 45:56
  but
• 45:57
  the
• 45:57
  era
• 45:57
  of
• 45:57
  free
• 45:57
  refills
• 45:58
  at
• 45:58
  McDonald's
• 45:58
  is
• 45:59
  coming
• 45:59
  to
• 45:59
  an
• 45:59
  end
• 45:59
  as
• 46:00
  McDonald's
• 46:00
  looks
• 46:01
  to
• 46:01
  transform
• 46:01
  its
• 46:02
  operating
• 46:02
  model.
• 46:03
  Jen,
• 46:03
  if
• 46:04
  you
• 46:04
  were
• 46:04
  to
• 46:04
  drink
• 46:04
  a
• 46:04
  soda
• 46:05
  at
• 46:05
  McDonald's,
• 46:06
  what
• 46:06
  soda
• 46:06
  would
• 46:06
  you
• 46:06
  choose
• 46:07
  and
• 46:07
  how
• 46:07
  many
• 46:08
  refills
• 46:08
  on
• 46:08
  average
• 46:09
  would
• 46:09
  you
• 46:09
  make
• 46:09
  in
• 46:09
  a
• 46:09
  given
• 46:10
  trip?
• 46:11
  This
• 46:11
  is.
• 46:12
  I
• 46:12
  missed
• 46:12
  this
• 46:12
  headline.
• 46:13
  I
• 46:13
  didn't
• 46:13
  know
• 46:13
  it
• 46:13
  was
• 46:14
  over.
• 46:14
  So
• 46:15
  I'm
• 46:15
  behind.
• 46:17
  I
• 46:17
  would
• 46:17
  definitely
• 46:18
  Go
• 46:18
  Coke.
• 46:18
  I'm
• 46:19
  not
• 46:19
  a
• 46:19
  Diet
• 46:19
  Coke
• 46:19
  girl.
• 46:20
  I'm
• 46:20
  going
• 46:20
  Coke.
• 46:20
  And
• 46:21
  everyone
• 46:21
  knows
• 46:21
  McDonald's.
• 46:22
  Yeah,
• 46:23
  McDonald's
• 46:23
  Coke
• 46:23
  is
• 46:24
  different.
• 46:24
  Right.
• 46:25
  It's
• 46:25
  never
• 46:25
  tasted
• 46:25
  like
• 46:26
  another
• 46:26
  Coke.
• 46:27
  So
• 46:27
  I
• 46:28
  would
• 46:28
  go
• 46:28
  Coke,
• 46:29
  and
• 46:29
  I
• 46:29
  would
• 46:30
  say,
• 46:30
  I'm
• 46:30
  one
• 46:30
  of
• 46:30
  those.
• 46:31
  Like,
• 46:31
  I
• 46:31
  drink
• 46:31
  my
• 46:31
  Coke
• 46:32
  and
• 46:32
  I
• 46:32
  maybe
• 46:32
  top
• 46:32
  it
• 46:33
  off
• 46:33
  on
• 46:33
  my
• 46:33
  way
• 46:33
  out
• 46:33
  the
• 46:34
  door.
• 46:34
  If
• 46:34
  I'm
• 46:34
  actually
• 46:34
  eating
• 46:35
  in
• 46:35
  restaurant,
• 46:36
  I'm
• 46:36
  not
• 46:36
  a.
• 46:37
  You
• 46:37
  know,
• 46:37
  I'm
• 46:37
  not
• 46:37
  going
• 46:37
  back
• 46:38
  for
• 46:38
  three.
• 46:39
  I'm
• 46:39
  not.
• 46:40
  I'm
• 46:40
  not
• 46:40
  even
• 46:40
  probably
• 46:40
  a
• 46:41
  two.
• 46:41
  Let's
• 46:41
  call
• 46:41
  it
• 46:41
  a
• 46:41
  one
• 46:42
  and
• 46:42
  a
• 46:42
  half,
• 46:42
  a
• 46:42
  full
• 46:42
  one,
• 46:43
  and
• 46:43
  then
• 46:43
  maybe
• 46:43
  I
• 46:43
  top
• 46:43
  it
• 46:44
  off
• 46:44
  for
• 46:44
  my
• 46:44
  drive
• 46:44
  out
• 46:45
  of
• 46:45
  there.
• 46:45
  You,
• 46:46
  like,
• 46:46
  top.
• 46:46
  You
• 46:46
  like
• 46:46
  to
• 46:46
  top
• 46:47
  it
• 46:47
  off.
• 46:47
  You
• 46:47
  like
• 46:47
  to
• 46:47
  top
• 46:48
  off
• 46:48
  that
• 46:48
  high
• 46:48
  fructose
• 46:48
  corn
• 46:49
  syrup
• 46:49
  as
• 46:49
  much
• 46:49
  as
• 46:50
  just
• 46:50
  a
• 46:50
  little
• 46:50
  bit.
• 46:50
  Just
• 46:51
  a
• 46:51
  little
• 46:51
  bit,
• 46:52
  yes.
• 46:52
  And
• 46:52
  not
• 46:52
  that
• 46:53
  I
• 46:53
  frequent
• 46:53
  McDonald's
• 46:54
  regularly.
• 46:54
  And
• 46:54
  if
• 46:54
  we
• 46:55
  do,
• 46:55
  it's
• 46:55
  like
• 46:55
  we're
• 46:55
  in
• 46:55
  a
• 46:55
  pinch.
• 46:56
  Right.
• 46:56
  So
• 46:56
  I'm
• 46:56
  not
• 46:57
  sitting
• 46:57
  in
• 46:57
  the
• 46:58
  restaurant
• 46:58
  to
• 46:59
  get
• 46:59
  my
• 46:59
  refill.
• 47:00
  But
• 47:00
  when
• 47:00
  I
• 47:01
  let
• 47:01
  my
• 47:01
  kids
• 47:01
  know
• 47:01
  about
• 47:02
  this,
• 47:02
  they're
• 47:02
  going
• 47:02
  to
• 47:02
  be
• 47:02
  very
• 47:03
  bummed
• 47:03
  because
• 47:04
  that's,
• 47:04
  like,
• 47:04
  the
• 47:04
  only
• 47:04
  time
• 47:04
  they
• 47:04
  get
• 47:05
  more
• 47:05
  than
• 47:05
  one
• 47:05
  pop.
• 47:05
  Right.
• 47:06
  If
• 47:06
  the
• 47:06
  refills
• 47:06
  are
• 47:06
  free,
• 47:07
  it's
• 47:07
  like,
• 47:07
  have
• 47:07
  at
• 47:07
  it.
• 47:08
  Kids
• 47:08
  have
• 47:08
  a
• 47:08
  heyday.
• 47:09
  Yep.
• 47:10
  And
• 47:10
  hence
• 47:10
  why
• 47:10
  they're
• 47:11
  changing
• 47:11
  their
• 47:11
  model,
• 47:11
  too,
• 47:11
  because
• 47:12
  they
• 47:12
  realize
• 47:12
  that
• 47:12
  they
• 47:12
  don't
• 47:12
  need
• 47:13
  to.
• 47:13
  Because
• 47:13
  of
• 47:13
  my
• 47:13
  kids.
• 47:14
  Yeah.
• 47:15
  And
• 47:15
  your
• 47:15
  kids.
• 47:16
  Because
• 47:17
  of
• 47:17
  the
• 47:17
  Hans
• 47:18
  changing
• 47:19
  their
• 47:19
  model.
• 47:19
  Because
• 47:20
  of
• 47:20
  these
• 47:20
  children.
• 47:20
  I
• 47:21
  have.
• 47:22
  All
• 47:22
  right,
• 47:22
  Chris,
• 47:22
  I
• 47:23
  have
• 47:23
  one
• 47:23
  for
• 47:23
  you.
• 47:24
  So
• 47:24
  round
• 47:25
  one
• 47:25
  of
• 47:25
  the
• 47:25
  NBA
• 47:25
  playoffs
• 47:26
  just
• 47:26
  wrapped
• 47:26
  up.
• 47:27
  Who
• 47:28
  are
• 47:28
  you
• 47:28
  rooting
• 47:29
  for?
• 47:30
  And
• 47:30
  with
• 47:30
  this
• 47:31
  many
• 47:31
  games,
• 47:31
  I
• 47:32
  mean,
• 47:32
  seven
• 47:32
  game
• 47:32
  series,
• 47:33
  they
• 47:33
  always
• 47:34
  weird
• 47:34
  me
• 47:35
  out.
• 47:35
  Right.
• 47:35
  Like,
• 47:35
  why
• 47:35
  do
• 47:35
  we
• 47:35
  have
• 47:36
  to
• 47:36
  have
• 47:36
  so
• 47:36
  many?
• 47:37
  Are
• 47:37
  you
• 47:37
  actually
• 47:38
  watching
• 47:38
  them,
• 47:38
  or
• 47:39
  are
• 47:39
  you
• 47:39
  just
• 47:39
  living
• 47:40
  through
• 47:40
  the
• 47:40
  highlights?
• 47:42
  I'm
• 47:42
  not
• 47:42
  watching
• 47:42
  them
• 47:42
  yet.
• 47:43
  I
• 47:43
  usually
• 47:43
  start
• 47:43
  watching.
• 47:44
  I
• 47:44
  usually
• 47:44
  start
• 47:44
  dialing
• 47:45
  in,
• 47:45
  like,
• 47:45
  in
• 47:45
  the
• 47:46
  conference
• 47:46
  championships
• 47:47
  and
• 47:47
  then
• 47:47
  the
• 47:47
  finals,
• 47:48
  and
• 47:48
  I
• 47:48
  do
• 47:48
  like
• 47:48
  watching
• 47:48
  those.
• 47:50
  I
• 47:50
  don't
• 47:50
  really
• 47:50
  have
• 47:50
  a
• 47:50
  horse
• 47:51
  in
• 47:51
  the
• 47:51
  race
• 47:51
  this
• 47:51
  year,
• 47:51
  though.
• 47:52
  And
• 47:52
  I'm
• 47:52
  not
• 47:52
  a
• 47:53
  Timberwolves
• 47:53
  fan
• 47:53
  for
• 47:54
  all
• 47:54
  those
• 47:54
  Minnesota
• 47:54
  people
• 47:55
  because
• 47:55
  I
• 47:55
  just.
• 47:55
  I
• 47:55
  just
• 47:56
  can't
• 47:56
  get
• 47:56
  behind
• 47:56
  anything
• 47:57
  that
• 47:57
  Mark
• 47:57
  Laurie
• 47:58
  and
• 47:58
  Alex
• 47:58
  Rodriguez
• 47:58
  do.
• 47:59
  So
• 47:59
  sorry,
• 47:59
  guys,
• 48:00
  but
• 48:00
  that's
• 48:00
  the
• 48:00
  way
• 48:00
  it
• 48:00
  is.
• 48:01
  So
• 48:02
  I
• 48:02
  think
• 48:02
  I'm
• 48:02
  probably.
• 48:02
  I
• 48:03
  think
• 48:03
  I'm
• 48:03
  probably
• 48:03
  going
• 48:04
  for.
• 48:05
  Probably
• 48:05
  going
• 48:05
  for
• 48:05
  the
• 48:06
  Spurs.
• 48:06
  I
• 48:06
  think
• 48:07
  I
• 48:07
  like
• 48:07
  the
• 48:07
  spurs.
• 48:08
  Or
• 48:08
  maybe
• 48:08
  Oklahoma
• 48:09
  City,
• 48:09
  too.
• 48:09
  Actually,
• 48:10
  I
• 48:10
  think
• 48:10
  I
• 48:10
  like
• 48:10
  Oklahoma
• 48:11
  City.
• 48:11
  I
• 48:11
  don't.
• 48:11
  I
• 48:11
  don't.
• 48:12
  I
• 48:12
  don't.
• 48:12
  I
• 48:12
  don't
• 48:12
  think
• 48:12
  Shay
• 48:12
  Gildous
• 48:13
  Alexander
• 48:13
  gets
• 48:14
  enough
• 48:14
  credit
• 48:14
  for
• 48:14
  just
• 48:15
  how
• 48:15
  good
• 48:15
  of
• 48:15
  a
• 48:15
  player
• 48:16
  he
• 48:16
  is.
• 48:16
  So
• 48:16
  I'm
• 48:16
  changing
• 48:16
  my
• 48:16
  answer.
• 48:17
  I'm
• 48:17
  going
• 48:17
  with
• 48:17
  the
• 48:18
  Oklahoma
• 48:18
  City
• 48:18
  Thunder.
• 48:19
  Yeah,
• 48:20
  I
• 48:20
  think
• 48:21
  he
• 48:21
  was
• 48:21
  on
• 48:21
  the
• 48:21
  2K
• 48:24
  cover,
• 48:25
  like,
• 48:25
  a
• 48:25
  couple
• 48:25
  years
• 48:25
  ago.
• 48:26
  I
• 48:26
  think
• 48:26
  he
• 48:26
  gets
• 48:26
  credit.
• 48:27
  Yeah.
• 48:27
  Yeah,
• 48:27
  he
• 48:27
  does.
• 48:28
  Yeah,
• 48:28
  he
• 48:29
  does,
• 48:29
  but
• 48:29
  not
• 48:29
  as
• 48:29
  much
• 48:30
  as
• 48:30
  I
• 48:30
  think
• 48:30
  he
• 48:30
  deserves.
• 48:31
  He's.
• 48:31
  He's
• 48:31
  really,
• 48:32
  really,
• 48:32
  really,
• 48:33
  really
• 48:33
  good.
• 48:33
  All
• 48:34
  right,
• 48:34
  chad.
• 48:35
  It
• 48:35
  was
• 48:35
  May
• 48:35
  4th
• 48:36
  on
• 48:36
  Monday,
• 48:37
  and
• 48:37
  Star
• 48:37
  wars
• 48:38
  fans
• 48:38
  reportedly
• 48:39
  streamed
• 48:39
  33
• 48:40
  billion
• 48:40
  minutes
• 48:41
  of
• 48:41
  the
• 48:41
  franchise
• 48:42
  in
• 48:42
  2025.
• 48:44
  What
• 48:44
  of
• 48:45
  the
• 48:45
  Star
• 48:45
  wars
• 48:45
  properties
• 48:46
  did
• 48:46
  you
• 48:46
  personally
• 48:47
  watch
• 48:48
  in
• 48:48
  2025?
• 48:51
  All
• 48:51
  I
• 48:51
  do
• 48:51
  is
• 48:52
  disappoint
• 48:52
  you
• 48:52
  when
• 48:52
  you
• 48:53
  ask
• 48:53
  me
• 48:53
  these
• 48:53
  types
• 48:53
  of
• 48:53
  questions,
• 48:54
  Chris.
• 48:55
  It's
• 48:56
  like
• 48:56
  producer
• 48:57
  Ella
• 48:57
  and
• 48:57
  myself
• 48:58
  both
• 48:58
  like,
• 48:59
  you're
• 48:59
  asking
• 48:59
  questions
• 48:59
  about
• 49:00
  movies,
• 49:00
  and
• 49:00
  we're
• 49:00
  like,
• 49:00
  yeah,
• 49:01
  we
• 49:01
  don't
• 49:01
  know.
• 49:02
  I
• 49:03
  don't
• 49:03
  believe
• 49:04
  I've
• 49:05
  ever
• 49:05
  seen
• 49:06
  a
• 49:06
  full
• 49:06
  Star
• 49:07
  wars
• 49:07
  movie,
• 49:08
  like,
• 49:09
  from
• 49:09
  start
• 49:09
  to
• 49:10
  end.
• 49:11
  I
• 49:11
  know,
• 49:11
  that's
• 49:12
  wild.
• 49:12
  I
• 49:12
  don't
• 49:12
  know
• 49:13
  why
• 49:13
  I
• 49:13
  don't
• 49:13
  have
• 49:13
  anything
• 49:14
  against
• 49:14
  it,
• 49:14
  but,
• 49:15
  no,
• 49:15
  I
• 49:15
  did
• 49:16
  not
• 49:16
  participate.
• 49:16
  Taken
• 49:16
  May
• 49:17
  4th.
• 49:17
  And
• 49:17
  I
• 49:18
  didn't
• 49:18
  watch
• 49:18
  any
• 49:18
  of
• 49:19
  them
• 49:19
  in
• 49:19
  2025.
• 49:21
  Well,
• 49:21
  this
• 49:21
  is
• 49:21
  crazy
• 49:22
  because
• 49:22
  you
• 49:22
  dropped
• 49:22
  a
• 49:22
  movie
• 49:23
  reference
• 49:23
  earlier
• 49:23
  in
• 49:23
  the
• 49:23
  show
• 49:24
  that
• 49:24
  I
• 49:24
  didn't
• 49:24
  even
• 49:24
  know
• 49:24
  what
• 49:25
  you
• 49:25
  were
• 49:25
  talking
• 49:25
  about.
• 49:25
  The
• 49:26
  smart
• 49:26
  home
• 49:26
  reference.
• 49:27
  I
• 49:28
  have
• 49:28
  no
• 49:28
  idea
• 49:28
  what
• 49:28
  that
• 49:29
  is.
• 49:31
  That
• 49:31
  was
• 49:31
  a
• 49:31
  Disney
• 49:32
  movie
• 49:32
  from,
• 49:32
  like,
• 49:32
  the
• 49:33
  90s.
• 49:33
  I
• 49:33
  mean,
• 49:34
  it's,
• 49:35
  you
• 49:35
  know,
• 49:35
  it's
• 49:35
  just
• 49:35
  different,
• 49:36
  Chris.
• 49:36
  Yeah,
• 49:37
  shot
• 49:38
  through
• 49:38
  the
• 49:38
  heart
• 49:39
  on
• 49:39
  that
• 49:39
  one.
• 49:39
  Oh,
• 49:39
  my
• 49:40
  God.
• 49:40
  So
• 49:40
  you
• 49:40
  and
• 49:40
  your
• 49:40
  family,
• 49:41
  you're
• 49:41
  not
• 49:41
  going
• 49:41
  to
• 49:41
  rush
• 49:41
  out
• 49:42
  and
• 49:42
  see
• 49:42
  the
• 49:42
  Mandalorian
• 49:42
  and
• 49:43
  Grogu
• 49:43
  when
• 49:43
  it
• 49:43
  opens
• 49:44
  on
• 49:44
  May
• 49:44
  22?
• 49:46
  I
• 49:46
  didn't
• 49:46
  even
• 49:46
  know
• 49:47
  that
• 49:47
  was
• 49:47
  happening.
• 49:48
  No.
• 49:49
  I'm
• 49:49
  so
• 49:49
  far
• 49:49
  removed
• 49:50
  from
• 49:50
  Star
• 49:50
  Wars.
• 49:51
  Are
• 49:51
  you
• 49:51
  a
• 49:51
  Star
• 49:51
  wars
• 49:51
  fan?
• 49:52
  Oh,
• 49:52
  God,
• 49:53
  yes.
• 49:54
  Oh,
• 49:54
  God,
• 49:55
  yes.
• 49:55
  Yeah.
• 49:55
  Yeah.
• 49:56
  Okay,
• 49:56
  so
• 49:57
  which
• 49:57
  ones
• 49:57
  did
• 49:58
  you
• 49:58
  watch
• 49:58
  in
• 49:58
  2025?
• 49:59
  All
• 50:00
  of
• 50:00
  them.
• 50:00
  Okay,
• 50:01
  so
• 50:02
  you
• 50:02
  definitely
• 50:02
  contributed
• 50:03
  to
• 50:03
  that
• 50:03
  33
• 50:04
  billion
• 50:04
  minutes.
• 50:05
  Yes.
• 50:06
  Yes.
• 50:07
  10
• 50:08
  billion
• 50:08
  were.
• 50:08
  Chris.
• 50:09
  Okay.
• 50:09
  Yeah.
• 50:10
  It's
• 50:10
  probably
• 50:10
  easier
• 50:10
  for
• 50:11
  me
• 50:11
  to
• 50:11
  say
• 50:11
  which
• 50:11
  ones
• 50:12
  did
• 50:12
  I
• 50:12
  not
• 50:12
  watch?
• 50:12
  Than
• 50:13
  which
• 50:13
  ones
• 50:13
  did.
• 50:13
  Did
• 50:13
  I
• 50:14
  watch?
• 50:14
  You
• 50:14
  know?
• 50:14
  Wow.
• 50:15
  Well,
• 50:15
  like
• 50:15
  I
• 50:15
  said,
• 50:16
  I
• 50:16
  have
• 50:16
  nothing
• 50:16
  against.
• 50:16
  It's
• 50:17
  just
• 50:17
  something
• 50:17
  like,
• 50:18
  somehow
• 50:18
  I
• 50:18
  didn't
• 50:19
  catch
• 50:19
  the
• 50:19
  bug,
• 50:19
  and
• 50:20
  the
• 50:21
  rest
• 50:21
  of
• 50:21
  my
• 50:21
  family
• 50:21
  must
• 50:22
  not
• 50:22
  have
• 50:22
  either.
• 50:22
  I
• 50:22
  don't
• 50:23
  know.
• 50:23
  Yeah.
• 50:23
  Yeah.
• 50:24
  Okay.
• 50:24
  Well,
• 50:24
  something
• 50:25
  I
• 50:25
  get.
• 50:25
  Pop
• 50:26
  culture.
• 50:26
  Some
• 50:26
  people
• 50:26
  don't,
• 50:27
  Jed.
• 50:27
  You
• 50:27
  know,
• 50:27
  that's
• 50:27
  just
• 50:28
  the
• 50:28
  way
• 50:28
  it
• 50:28
  goes.
• 50:29
  Yeah.
• 50:29
  It's
• 50:29
  not
• 50:30
  me.
• 50:30
  It's
• 50:30
  okay.
• 50:30
  I
• 50:30
  own
• 50:31
  it.
• 50:32
  But
• 50:32
  something
• 50:33
  I
• 50:33
  do
• 50:33
  love
• 50:33
  tacos.
• 50:34
  So
• 50:34
  let's
• 50:35
  talk
• 50:35
  about
• 50:35
  that.
• 50:35
  So
• 50:35
  just
• 50:36
  yesterday,
• 50:36
  it
• 50:37
  was
• 50:37
  Cinco
• 50:37
  de
• 50:37
  Mayo.
• 50:38
  And
• 50:38
  it
• 50:39
  fell
• 50:39
  on
• 50:39
  a
• 50:39
  Taco
• 50:39
  Bell
• 50:40
  Tuesday.
• 50:40
  So
• 50:41
  this
• 50:41
  is
• 50:41
  very
• 50:41
  exciting,
• 50:41
  Chris.
• 50:43
  I
• 50:43
  have
• 50:43
  to
• 50:43
  imagine
• 50:44
  Taco
• 50:44
  Bell
• 50:44
  is
• 50:45
  having
• 50:45
  a
• 50:45
  heyday
• 50:45
  with
• 50:45
  it
• 50:45
  in
• 50:46
  some
• 50:46
  way,
• 50:46
  shape
• 50:46
  or
• 50:46
  form.
• 50:48
  What
• 50:48
  is
• 50:48
  your
• 50:48
  go
• 50:49
  to
• 50:49
  Taco
• 50:49
  Bell
• 50:50
  order?
• 50:51
  Oh,
• 50:51
  my
• 50:52
  God.
• 50:52
  Believe
• 50:52
  it
• 50:52
  or
• 50:52
  not,
• 50:52
  I
• 50:53
  have
• 50:53
  not
• 50:53
  eaten
• 50:53
  personally
• 50:54
  at
• 50:54
  a
• 50:54
  Taco
• 50:54
  Bell
• 50:54
  since
• 50:55
  college.
• 50:56
  So
• 50:56
  I'm
• 50:56
  going
• 50:56
  on.
• 50:57
  I'm
• 50:57
  going
• 50:57
  on
• 50:57
  almost
• 50:58
  30
• 50:58
  years
• 50:58
  since
• 50:59
  personally
• 50:59
  eating
• 50:59
  Taco
• 51:00
  Bell,
• 51:00
  but
• 51:01
  if
• 51:01
  you
• 51:01
  force
• 51:02
  me
• 51:02
  to
• 51:02
  go
• 51:02
  to
• 51:02
  Taco
• 51:02
  Bell,
• 51:03
  I
• 51:03
  just
• 51:03
  go.
• 51:04
  I'd
• 51:04
  go
• 51:04
  bean
• 51:04
  and
• 51:04
  cheese
• 51:04
  burrito.
• 51:05
  Jen.
• 51:05
  Bean
• 51:06
  and
• 51:06
  cheese
• 51:06
  burrito.
• 51:06
  What
• 51:07
  about
• 51:07
  you?
• 51:08
  Okay,
• 51:09
  well,
• 51:09
  I'm
• 51:09
  surprised
• 51:10
  by
• 51:10
  that
• 51:10
  answer.
• 51:10
  You
• 51:11
  seem
• 51:11
  surprised.
• 51:11
  Well,
• 51:12
  I
• 51:12
  have
• 51:12
  questions
• 51:13
  about
• 51:13
  how
• 51:13
  you
• 51:13
  haven't
• 51:14
  been
• 51:14
  there
• 51:14
  in
• 51:14
  so
• 51:14
  long,
• 51:15
  but
• 51:16
  my
• 51:16
  go
• 51:16
  to
• 51:16
  order,
• 51:17
  so
• 51:17
  I'm
• 51:17
  a
• 51:17
  Cheesy
• 51:17
  Gordita
• 51:18
  Crunch
• 51:18
  girl.
• 51:18
  And
• 51:19
  then
• 51:19
  I
• 51:19
  feel
• 51:19
  like
• 51:19
  you
• 51:20
  can't
• 51:20
  sleep
• 51:20
  on
• 51:20
  the
• 51:20
  Mexican
• 51:21
  pizza.
• 51:21
  It's
• 51:22
  like
• 51:22
  the
• 51:22
  oldie
• 51:22
  but
• 51:23
  the
• 51:23
  goodie.
• 51:23
  It's
• 51:24
  just.
• 51:24
  Yeah,
• 51:24
  that's
• 51:24
  a
• 51:24
  good
• 51:24
  call.
• 51:25
  It's
• 51:25
  just
• 51:25
  amazing.
• 51:26
  And
• 51:26
  the
• 51:26
  kids
• 51:27
  today
• 51:27
  don't
• 51:27
  know
• 51:27
  anything
• 51:28
  about
• 51:28
  it.
• 51:29
  Yeah,
• 51:29
  that's
• 51:29
  a
• 51:29
  good
• 51:30
  call,
• 51:30
  but
• 51:30
  it's.
• 51:31
  Not
• 51:31
  like
• 51:31
  I'm
• 51:31
  there
• 51:31
  every
• 51:32
  week
• 51:32
  either.
• 51:32
  But
• 51:33
  I
• 51:33
  definitely
• 51:34
  have
• 51:34
  been
• 51:34
  there
• 51:34
  since
• 51:34
  college.
• 51:35
  So
• 51:35
  it
• 51:35
  was
• 51:35
  this
• 51:35
  a
• 51:35
  conscious
• 51:36
  choice
• 51:36
  where
• 51:36
  you're
• 51:37
  like,
• 51:37
  I'm
• 51:37
  done
• 51:37
  with
• 51:37
  Taco
• 51:37
  Bell
• 51:38
  or
• 51:38
  you
• 51:38
  just
• 51:38
  haven't
• 51:38
  been
• 51:39
  through.
• 51:39
  I
• 51:40
  don't
• 51:40
  understand.
• 51:41
  Yeah,
• 51:41
  no,
• 51:42
  it
• 51:42
  was.
• 51:42
  It
• 51:42
  was
• 51:42
  a
• 51:42
  conscious
• 51:43
  choice
• 51:43
  that.
• 51:43
  That
• 51:44
  I'm
• 51:44
  done
• 51:44
  with
• 51:44
  Taco
• 51:44
  Bell.
• 51:45
  The
• 51:45
  gastrointestinal
• 51:46
  track
• 51:46
  of.
• 51:47
  Does
• 51:48
  not.
• 51:48
  Just
• 51:48
  not
• 51:48
  particularly
• 51:49
  enjoy
• 51:50
  the
• 51:50
  aftermath
• 51:51
  of
• 51:51
  a
• 51:52
  Taco
• 51:52
  Bell
• 51:52
  experience.
• 51:53
  I've
• 51:53
  taken
• 51:53
  my
• 51:53
  kids
• 51:54
  there,
• 51:54
  but
• 51:54
  I
• 51:54
  have
• 51:55
  never.
• 51:55
  I
• 51:56
  have
• 51:56
  not
• 51:56
  eaten
• 51:56
  a
• 51:56
  Taco
• 51:57
  Bell
• 51:57
  in
• 51:57
  30
• 51:57
  years.
• 51:57
  I
• 51:58
  have
• 51:58
  not.
• 51:59
  Wow.
• 52:00
  Yeah.
• 52:00
  Okay,
• 52:00
  well,
• 52:01
  I
• 52:01
  guess
• 52:02
  we're
• 52:02
  gonna
• 52:02
  have
• 52:02
  to
• 52:02
  think
• 52:03
  harder
• 52:03
  about
• 52:03
  our
• 52:03
  lightning
• 52:04
  round
• 52:04
  questions,
• 52:05
  because
• 52:05
  I
• 52:05
  have
• 52:05
  not
• 52:05
  seen
• 52:06
  Star
• 52:06
  wars
• 52:06
  and
• 52:06
  you
• 52:06
  have
• 52:07
  not
• 52:07
  been
• 52:07
  to
• 52:07
  Taco
• 52:08
  Bell,
• 52:08
  and
• 52:08
  I
• 52:08
  would
• 52:08
  have
• 52:08
  thought
• 52:08
  for
• 52:08
  sure
• 52:09
  you've
• 52:09
  been
• 52:09
  to
• 52:09
  Taco
• 52:09
  Bell
• 52:10
  in
• 52:10
  30
• 52:10
  years.
• 52:10
  But.
• 52:11
  But
• 52:11
  it
• 52:11
  makes
• 52:11
  for
• 52:12
  great.
• 52:12
  It
• 52:12
  makes
• 52:13
  for
• 52:13
  great
• 52:13
  podcasting
• 52:14
  Jet.
• 52:14
  Especially
• 52:15
  with
• 52:15
  Ella.
• 52:15
  Ella,
• 52:15
  come
• 52:16
  on
• 52:16
  in
• 52:16
  this
• 52:16
  show
• 52:16
  producer
• 52:17
  Ella.
• 52:17
  Especially
• 52:17
  with
• 52:17
  Ella
• 52:19
  nodding
• 52:19
  her
• 52:19
  head
• 52:19
  vociferously
• 52:21
  in
• 52:21
  for
• 52:21
  the
• 52:22
  Gordina
• 52:22
  Crunch.
• 52:22
  Ella,
• 52:23
  I
• 52:23
  take
• 52:23
  it
• 52:23
  you.
• 52:23
  I
• 52:24
  tell
• 52:24
  you
• 52:24
  that's
• 52:24
  your
• 52:24
  staple.
• 52:25
  Yes.
• 52:25
  I'm
• 52:26
  so
• 52:26
  happy
• 52:26
  you
• 52:27
  said
• 52:27
  that,
• 52:27
  Jen.
• 52:27
  I
• 52:27
  literally
• 52:28
  had
• 52:28
  that
• 52:28
  three
• 52:28
  days
• 52:29
  ago.
• 52:29
  And
• 52:29
  for
• 52:30
  some
• 52:30
  reason
• 52:30
  I
• 52:30
  have
• 52:30
  this
• 52:31
  thing
• 52:31
  in
• 52:31
  my
• 52:31
  head
• 52:32
  that
• 52:32
  Taco
• 52:32
  Bell
• 52:32
  is
• 52:33
  healthy.
• 52:34
  I
• 52:34
  mean,
• 52:34
  it's
• 52:34
  definitely
• 52:35
  healthy,
• 52:35
  and
• 52:36
  I
• 52:36
  don't
• 52:36
  know
• 52:36
  what
• 52:36
  else
• 52:36
  you
• 52:36
  would
• 52:37
  call
• 52:37
  it,
• 52:37
  Ella,
• 52:38
  but
• 52:39
  we.
• 52:39
  Chris,
• 52:40
  the
• 52:40
  Cheesy
• 52:40
  Gordita
• 52:41
  Crunch
• 52:41
  I
• 52:41
  mean,
• 52:41
  you've
• 52:42
  got
• 52:42
  the
• 52:42
  soft
• 52:42
  shell,
• 52:43
  the
• 52:43
  cheese,
• 52:43
  then
• 52:44
  the
• 52:44
  hard
• 52:44
  shell.
• 52:45
  I
• 52:45
  mean,
• 52:45
  we
• 52:45
  try
• 52:45
  and
• 52:45
  recreate
• 52:46
  them
• 52:46
  at
• 52:46
  home.
• 52:46
  It's
• 52:46
  a
• 52:47
  whole.
• 52:47
  You
• 52:47
  need
• 52:47
  it.
• 52:48
  Oh,
• 52:48
  yeah,
• 52:49
  right.
• 52:49
  No,
• 52:49
  I
• 52:50
  just
• 52:50
  remember
• 52:50
  back
• 52:50
  to
• 52:50
  my
• 52:51
  science
• 52:51
  teacher
• 52:51
  in
• 52:52
  high
• 52:52
  school
• 52:52
  saying
• 52:52
  the
• 52:53
  reason
• 52:53
  he
• 52:53
  doesn't
• 52:53
  eat
• 52:54
  a
• 52:54
  Taco
• 52:54
  Bell
• 52:54
  is
• 52:54
  it's
• 52:55
  the
• 52:55
  only
• 52:55
  restaurant
• 52:55
  where
• 52:55
  they
• 52:56
  don't.
• 52:56
  I
• 52:56
  don't
• 52:56
  know
• 52:56
  if
• 52:56
  this
• 52:57
  is
• 52:57
  still
• 52:57
  true,
• 52:57
  so
• 52:58
  sorry
• 52:58
  if
• 52:58
  it's
• 52:58
  not.
• 52:59
  But
• 52:59
  he
• 52:59
  said,
• 53:00
  because
• 53:00
  this
• 53:00
  was
• 53:00
  true
• 53:00
  back
• 53:00
  in
• 53:01
  the
• 53:01
  day
• 53:01
  in
• 53:01
  1995,
• 53:02
  it's
• 53:03
  the
• 53:03
  only
• 53:03
  restaurant
• 53:04
  that
• 53:04
  doesn't
• 53:04
  require
• 53:04
  their
• 53:05
  employees
• 53:05
  to
• 53:05
  handle
• 53:06
  meat
• 53:06
  or
• 53:06
  to
• 53:07
  wear
• 53:07
  gloves
• 53:07
  to
• 53:07
  handle
• 53:08
  meat.
• 53:08
  And
• 53:08
  Sounds
• 53:09
  like.
• 53:09
  Yeah,
• 53:09
  that's
• 53:09
  a
• 53:09
  really
• 53:10
  good
• 53:10
  point.
• 53:10
  Yeah,
• 53:10
  I
• 53:11
  hadn't
• 53:11
  thought
• 53:11
  about
• 53:11
  that.
• 53:12
  It's
• 53:12
  not.
• 53:13
  There's
• 53:13
  no
• 53:13
  way.
• 53:14
  We're
• 53:14
  gonna.
• 53:15
  Yeah,
• 53:15
  we're
• 53:15
  gonna
• 53:15
  check
• 53:16
  that
• 53:16
  out,
• 53:16
  because
• 53:16
  there's
• 53:16
  no
• 53:16
  way.
• 53:17
  Taco
• 53:17
  Bell.
• 53:19
  No
• 53:19
  way.
• 53:20
  Definitely
• 53:21
  true.
• 53:21
  But
• 53:21
  I
• 53:21
  remember
• 53:21
  people,
• 53:22
  like,
• 53:22
  putting
• 53:22
  their
• 53:22
  hands
• 53:22
  in
• 53:23
  the
• 53:23
  meat
• 53:23
  at
• 53:23
  my
• 53:24
  high
• 53:24
  school.
• 53:25
  That
• 53:25
  was
• 53:25
  disgusting,
• 53:26
  but,
• 53:26
  yeah,
• 53:26
  it
• 53:27
  was
• 53:27
  so
• 53:27
  gross.
• 53:27
  That
• 53:28
  is
• 53:28
  not
• 53:28
  true.
• 53:32
  Oh,
• 53:32
  my
• 53:32
  God.
• 53:33
  My
• 53:33
  friends
• 53:33
  worked
• 53:33
  there.
• 53:34
  It
• 53:34
  was
• 53:34
  crazy.
• 53:34
  But
• 53:34
  I
• 53:35
  was
• 53:35
  like,
• 53:35
  yeah,
• 53:35
  all
• 53:35
  right,
• 53:35
  let's
• 53:35
  do
• 53:36
  it.
• 53:36
  You
• 53:36
  know,
• 53:37
  you
• 53:37
  never
• 53:37
  know
• 53:37
  what's
• 53:37
  going
• 53:37
  on
• 53:38
  at
• 53:38
  a
• 53:38
  qsr.
• 53:38
  But
• 53:39
  without
• 53:39
  a
• 53:39
  glove
• 53:40
  on.
• 53:40
  Yes,
• 53:41
  yes.
• 53:41
  No
• 53:41
  plastic.
• 53:42
  They.
• 53:42
  Number
• 53:43
  one,
• 53:43
  they
• 53:43
  didn't
• 53:43
  require
• 53:44
  you
• 53:44
  wear.
• 53:44
  Use
• 53:44
  plastic
• 53:45
  gloves.
• 53:45
  And
• 53:45
  hopefully
• 53:46
  you
• 53:46
  weren't
• 53:46
  putting
• 53:46
  your
• 53:46
  hands
• 53:47
  directly
• 53:47
  in
• 53:47
  the
• 53:47
  meat.
• 53:48
  But
• 53:48
  occasionally,
• 53:48
  you
• 53:49
  know,
• 53:49
  things
• 53:49
  would
• 53:49
  happen,
• 53:49
  but
• 53:50
  I
• 53:50
  don't.
• 53:50
  I
• 53:50
  doubt
• 53:51
  that's
• 53:51
  the
• 53:51
  case
• 53:51
  anymore.
• 53:52
  I
• 53:52
  doubt
• 53:52
  that's
• 53:52
  the
• 53:52
  case
• 53:52
  anymore.
• 53:53
  So
• 53:53
  that
• 53:53
  kind
• 53:53
  of
• 53:53
  soured
• 53:54
  me
• 53:54
  on
• 53:54
  Taco
• 53:55
  Bell
• 53:55
  going
• 53:55
  into
• 53:55
  college,
• 53:56
  and
• 53:56
  then,
• 53:56
  you
• 53:56
  know,
• 53:56
  I
• 53:57
  was
• 53:57
  done
• 53:57
  with
• 53:57
  it
• 53:57
  after
• 53:57
  that.
• 53:58
  Okay,
• 53:59
  all
• 53:59
  right,
• 53:59
  well,
• 54:00
  coming
• 54:00
  for
• 54:01
  you.
• 54:01
  Taco
• 54:01
  Bell's
• 54:02
  coming
• 54:02
  for
• 54:02
  you
• 54:02
  now.
• 54:04
  Oh,
• 54:04
  my
• 54:04
  God.
• 54:05
  Yes.
• 54:05
  I'm
• 54:05
  gonna
• 54:05
  get,
• 54:05
  like,
• 54:05
  a
• 54:06
  whole.
• 54:06
  Taco
• 54:07
  Bell's
• 54:07
  gonna
• 54:07
  listen
• 54:07
  to
• 54:07
  this,
• 54:07
  and
• 54:07
  they
• 54:08
  just
• 54:08
  ship
• 54:08
  me
• 54:08
  a
• 54:08
  whole
• 54:09
  thing
• 54:09
  of
• 54:09
  chalupas.
• 54:10
  Ella.
• 54:11
  Ella,
• 54:12
  come
• 54:12
  on
• 54:13
  in
• 54:13
  here.
• 54:13
  Which.
• 54:14
  Save
• 54:14
  me.
• 54:15
  Save
• 54:15
  me.
• 54:15
  Ella.
• 54:16
  Produce.
• 54:16
  Ella.
• 54:16
  What?
• 54:17
  What?
• 54:17
  What
• 54:17
  headline
• 54:18
  discussion
• 54:18
  won
• 54:18
  the
• 54:19
  show
• 54:19
  for
• 54:19
  you
• 54:19
  this
• 54:19
  week?
• 54:19
  I.
• 54:20
  I'm
• 54:20
  curious.
• 54:20
  What.
• 54:21
  Which
• 54:21
  one
• 54:21
  did
• 54:22
  you
• 54:22
  find
• 54:22
  the
• 54:22
  most
• 54:22
  interesting
• 54:23
  or
• 54:23
  delightful
• 54:26
  that
• 54:26
  got
• 54:26
  your
• 54:26
  mind
• 54:26
  going?
• 54:27
  Yeah,
• 54:28
  well,
• 54:28
  on
• 54:28
  that
• 54:28
  note,
• 54:28
  I
• 54:29
  mean,
• 54:29
  what
• 54:29
  do
• 54:29
  you
• 54:29
  think,
• 54:29
  Chris?
• 54:29
  What
• 54:30
  do
• 54:30
  you
• 54:30
  think
• 54:30
  it
• 54:30
  is?
• 54:31
  Oh,
• 54:31
  my
• 54:31
  God.
• 54:32
  I.
• 54:33
  I
• 54:33
  gotta
• 54:33
  think
• 54:34
  back
• 54:34
  on
• 54:34
  this
• 54:34
  one.
• 54:37
  I
• 54:38
  think
• 54:38
  it
• 54:38
  actually
• 54:38
  might
• 54:39
  be
• 54:39
  the
• 54:39
  AI
• 54:39
  one.
• 54:40
  Mm.
• 54:41
  Yeah,
• 54:41
  you're
• 54:41
  actually
• 54:41
  right.
• 54:43
  Yes.
• 54:43
  Incredible.
• 54:45
  I
• 54:45
  did
• 54:46
  have
• 54:46
  a
• 54:46
  lot
• 54:46
  of
• 54:46
  thoughts
• 54:46
  on
• 54:47
  Walmart,
• 54:48
  but
• 54:48
  that
• 54:48
  wasn't
• 54:49
  my
• 54:49
  favorite
• 54:49
  headline.
• 54:50
  But
• 54:50
  I
• 54:50
  think,
• 54:50
  yes,
• 54:51
  the
• 54:51
  winner
• 54:51
  is
• 54:51
  anthropic,
• 54:52
  mainly
• 54:52
  because
• 54:52
  of
• 54:52
  the.
• 54:53
  Yes.
• 54:54
  The
• 54:54
  personalization
• 54:55
  piece.
• 54:56
  I
• 54:57
  think
• 54:57
  it's.
• 54:58
  If
• 54:58
  what
• 54:58
  they're
• 54:58
  saying
• 54:58
  is
• 54:59
  true
• 54:59
  and
• 55:00
  the
• 55:00
  personalization
• 55:00
  and
• 55:01
  the
• 55:01
  integration
• 55:01
  is
• 55:01
  easy
• 55:02
  for
• 55:02
  someone
• 55:03
  like
• 55:03
  myself
• 55:03
  who,
• 55:04
  you
• 55:04
  know,
• 55:05
  a
• 55:05
  recent
• 55:05
  grad,
• 55:06
  like,
• 55:06
  price
• 55:06
  is
• 55:07
  important.
• 55:07
  I
• 55:07
  want
• 55:07
  the
• 55:08
  cheapest
• 55:08
  things
• 55:09
  so
• 55:09
  I
• 55:09
  can
• 55:09
  get
• 55:09
  out
• 55:09
  of
• 55:09
  my
• 55:10
  nana's
• 55:10
  basement.
• 55:10
  Like,
• 55:11
  all
• 55:11
  these
• 55:11
  things.
• 55:11
  Right.
• 55:13
  This
• 55:13
  is
• 55:14
  very
• 55:15
  important
• 55:15
  to
• 55:15
  me.
• 55:16
  So
• 55:16
  I
• 55:16
  am
• 55:16
  definitely
• 55:17
  going
• 55:17
  to
• 55:17
  dive
• 55:18
  in
• 55:18
  here
• 55:18
  and
• 55:19
  see
• 55:19
  if
• 55:19
  I
• 55:19
  can,
• 55:20
  you
• 55:20
  know,
• 55:21
  get
• 55:21
  some
• 55:21
  cash.
• 55:22
  Right.
• 55:22
  See
• 55:23
  if
• 55:23
  it
• 55:23
  works
• 55:23
  for
• 55:23
  you,
• 55:23
  you
• 55:24
  know,
• 55:24
  or
• 55:24
  see
• 55:24
  what
• 55:24
  it's
• 55:24
  going
• 55:24
  to
• 55:24
  take
• 55:25
  to
• 55:25
  get
• 55:25
  it
• 55:25
  to
• 55:25
  work
• 55:25
  for
• 55:25
  you.
• 55:26
  Like
• 55:26
  that?
• 55:26
  Yeah.
• 55:27
  100.
• 55:28
  That's
• 55:28
  fantastic.
• 55:28
  Wow.
• 55:29
  I
• 55:29
  can't
• 55:29
  believe
• 55:29
  I
• 55:29
  got.
• 55:29
  I'm
• 55:30
  shocked
• 55:30
  I
• 55:30
  picked
• 55:31
  that.
• 55:31
  Right?
• 55:31
  I
• 55:31
  was,
• 55:31
  like,
• 55:31
  grasping
• 55:32
  for
• 55:32
  straws
• 55:33
  this
• 55:33
  week,
• 55:33
  but
• 55:33
  hey.
• 55:34
  All
• 55:34
  right.
• 55:34
  Well,
• 55:34
  that
• 55:34
  closes
• 55:35
  us
• 55:35
  up.
• 55:36
  Happy
• 55:36
  birthday
• 55:37
  today
• 55:37
  to
• 55:37
  someone.
• 55:38
  Jen
• 55:38
  will
• 55:39
  have
• 55:39
  no
• 55:39
  idea
• 55:39
  who
• 55:39
  it
• 55:39
  is,
• 55:39
  but
• 55:40
  General
• 55:40
  Thrawn,
• 55:41
  who
• 55:41
  is
• 55:42
  played
• 55:42
  by
• 55:42
  Lars
• 55:43
  Mickelson
• 55:43
  producer
• 55:43
  Al,
• 55:44
  has
• 55:44
  no
• 55:44
  idea
• 55:44
  either.
• 55:44
  Adrian
• 55:45
  Poliki.
• 55:46
  And
• 55:46
  to
• 55:47
  someone
• 55:47
  who
• 55:47
  I
• 55:47
  know
• 55:47
  they
• 55:47
  will
• 55:48
  know.
• 55:48
  To
• 55:48
  the
• 55:49
  sexiest
• 55:49
  man
• 55:49
  to
• 55:49
  ever
• 55:50
  walk
• 55:50
  the
• 55:50
  earth,
• 55:51
  George
• 55:51
  Clooney.
• 55:52
  And
• 55:52
  remember,
• 55:52
  if
• 55:52
  you
• 55:52
  can
• 55:53
  only
• 55:53
  read
• 55:53
  or
• 55:53
  listen
• 55:53
  to
• 55:53
  one
• 55:54
  retail
• 55:54
  blog
• 55:54
  in
• 55:54
  the
• 55:54
  business,
• 55:55
  both
• 55:55
  of
• 55:55
  them
• 55:55
  are
• 55:55
  shaking
• 55:56
  their
• 55:56
  heads.
• 55:56
  Yes,
• 55:56
  again,
• 55:57
  in
• 55:57
  the
• 55:57
  background.
• 55:58
  Make
• 55:58
  it
• 55:58
  Omnitalk.
• 55:59
  Our
• 55:59
  Fast
• 55:59
  Five
• 55:59
  podcast
• 56:00
  is
• 56:00
  the
• 56:00
  quickest,
• 56:00
  fastest
• 56:01
  rundown
• 56:01
  of
• 56:01
  all
• 56:01
  the
• 56:01
  week's
• 56:02
  top
• 56:02
  news.
• 56:02
  And
• 56:02
  our
• 56:03
  daily
• 56:03
  newsletter,
• 56:03
  the
• 56:03
  Retail
• 56:04
  Daily
• 56:04
  Minute,
• 56:04
  tells
• 56:04
  you
• 56:05
  all
• 56:05
  you
• 56:05
  need
• 56:05
  to
• 56:05
  know
• 56:05
  each
• 56:05
  day
• 56:06
  to
• 56:06
  stay
• 56:06
  on
• 56:06
  top
• 56:07
  of
• 56:07
  your
• 56:07
  game
• 56:07
  as
• 56:07
  a
• 56:07
  retail
• 56:08
  executive.
• 56:08
  It
• 56:08
  also
• 56:09
  regularly
• 56:09
  features
• 56:09
  special
• 56:10
  content
• 56:10
  that
• 56:10
  is
• 56:10
  exclusive
• 56:11
  to
• 56:11
  us
• 56:12
  and
• 56:12
  that
• 56:12
  we
• 56:12
  all
• 56:12
  take
• 56:12
  a
• 56:13
  lot
• 56:13
  of
• 56:13
  pride
• 56:13
  in
• 56:13
  doing
• 56:13
  just
• 56:14
  for
• 56:14
  you.
• 56:14
  Thanks
• 56:15
  as
• 56:15
  always
• 56:15
  for
• 56:15
  listening
• 56:16
  and
• 56:16
  please
• 56:16
  remember
• 56:16
  to
• 56:16
  like
• 56:16
  and
• 56:17
  leave
• 56:17
  us
• 56:17
  a
• 56:17
  review
• 56:17
  wherever
• 56:18
  you
• 56:18
  happen
• 56:18
  to
• 56:18
  listen
• 56:19
  to
• 56:19
  your
• 56:20
  podcast
• 56:20
  or
• 56:20
  on
• 56:21
  YouTube.
• 56:21
  You
• 56:21
  can
• 56:21
  follow
• 56:22
  us
• 56:22
  today
• 56:22
  by
• 56:22
  simply
• 56:23
  going
• 56:23
  to
• 56:23
  YouTube.com
• 56:24
  omnitogretail
• 56:25
  Ella,
• 56:26
  did
• 56:26
  you
• 56:26
  know
• 56:26
  that
• 56:26
  over
• 56:27
  the
• 56:27
  last
• 56:27
  28
• 56:28
  days,
• 56:28
  we've
• 56:28
  had
• 56:28
  more
• 56:28
  than
• 56:29
  2
• 56:29
  million
• 56:29
  views
• 56:30
  of
• 56:30
  our
• 56:30
  YouTube
• 56:31
  channel?
• 56:31
  Let's
• 56:31
  go.
• 56:31
  That
• 56:32
  is
• 56:32
  insane.
• 56:33
  Yeah,
• 56:33
  let's
• 56:34
  go.
• 56:34
  That's
• 56:35
  right.
• 56:35
  All
• 56:36
  right,
• 56:36
  Jen,
• 56:36
  before
• 56:36
  we
• 56:37
  let
• 56:37
  you.
• 56:37
  You
• 56:37
  go.
• 56:37
  If
• 56:37
  people
• 56:38
  want
• 56:38
  to
• 56:38
  get
• 56:38
  in
• 56:38
  touch
• 56:38
  with
• 56:38
  you,
• 56:39
  what's
• 56:39
  the
• 56:39
  best
• 56:39
  way
• 56:39
  for
• 56:40
  them
• 56:40
  to
• 56:40
  do
• 56:40
  that?
• 56:41
  They
• 56:42
  can
• 56:42
  find
• 56:42
  me
• 56:42
  on
• 56:43
  LinkedIn.
• 56:43
  Jen
• 56:43
  Hahn.
• 56:44
  H
• 56:44
  A,
• 56:44
  H,
• 56:45
  N.
• 56:45
  Oh,
• 56:45
  and
• 56:45
  Jen
• 56:46
  has
• 56:46
  two
• 56:46
  N's.
• 56:47
  We
• 56:47
  always
• 56:47
  say
• 56:48
  they
• 56:49
  can
• 56:49
  also
• 56:49
  find
• 56:49
  us
• 56:49
  on
• 56:49
  our
• 56:49
  website,
• 56:50
  jrecrucruitingservices.com
• 56:52
  and
• 56:52
  jrecruiting
• 56:53
  has
• 56:53
  a
• 56:54
  LinkedIn
• 56:54
  page
• 56:55
  as
• 56:55
  well.
• 56:57
  Well,
• 56:57
  Jen,
• 56:58
  thanks
• 56:58
  for
• 56:58
  being
• 56:58
  with
• 56:58
  us.
• 56:59
  I
• 56:59
  had
• 56:59
  a
• 56:59
  ton
• 56:59
  of
• 56:59
  fun
• 57:00
  today.
• 57:00
  I
• 57:00
  hope
• 57:00
  you
• 57:00
  did,
• 57:01
  too.
• 57:01
  On
• 57:02
  behalf
• 57:02
  of
• 57:02
  Jen
• 57:03
  producer
• 57:03
  Ella
• 57:03
  and
• 57:04
  myself
• 57:04
  and
• 57:04
  all
• 57:04
  of
• 57:05
  us
• 57:05
  at
• 57:05
  Omnitok
• 57:05
  retail.
• 57:06
  As
• 57:06
  always,
• 57:06
  be
• 57:07
  careful
• 57:07
  out
• 57:07
  there.