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The Overhype and Underhype of Generative AI Like ChatGPT | Uphoff on Industry

The Big Themes:

The automation of knowledge work: This has been happening for a while now—just think of the hours of labor eliminated by search engines—but generative AI takes this automation to a different, higher level.

ChatGPT is overhyped: The panic over AI tools replacing journalists, teachers, and all human workers is overblown, Tony says. Businesses should be focused on augmenting the work done by people with new technologies.

ChatGPT is underhyped: "Technological change always precedes cultural change," Tony says, and there are likely to be massive cultural shifts following widespread…

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