Latest / Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
How to Quit Losing Clients by Knowing What They Really Want with Chantell Glenville
What Do You Need to Do to Quit Losing Clients
Have you ever lost a client even though you've done great work for them? Puzzled as to why your "bad client" is so bad? This episode is all about what clients really want, from the woman who literally wrote the book. Learn all about maintaining good client relationships, how to quit losing clients, plus managing and training an amazing account service team that helps grow agency business.
In this episode, we'll cover:
Why great work isn't enough to keep clients happy.
What clients actually want from their agency.
3 ways to make agency clients'…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.