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PodChats for FutureCIO: The possibilities of AI in financial services
The Gartner report, Emerging Tech Impact Radar: Artificial Intelligence in Banking, reveals that 67% of banking institutions (surveyed) are currently using artificial intelligence in their operations. Use cases for adopting AI include enhancing automation efforts and driving efficiency, improving customer service, reducing operating costs, and boosting data analytics to support data-driven decision-making and personalisation.
When OpenAI launched ChatGPT back in November 2022, little did we anticipate the interests the technology would draw from across the spectrum of industries, users and…
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