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How This AI Hospitality Agent Is Transforming Guest Communication Across 60 Hotels
It is midnight in a mountain town. You have been driving for nine hours, your kids are asleep in the back, and the hotel lobby is empty except for a bell on the counter and a sign that says "ring for service." Nobody comes. Now imagine instead a human-sized hologram greets you by name, checks you in, and books your fishing guide for the morning. That is not science fiction. That is already running in dozens of hotels across Europe.
Ryan sits down with Filip Linek, founder of FLAE Robotics and creator of BE-A, the holographic AI receptionist built by a hotelier who could not hire humans fast…
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