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Improving Pharmacy Operations and Building New Clinical Revenue | SuiteCast · Pharmacy Podcast Network

• 0:05
  Speaker 1: You are listening to the global network of podcasters dedicated
• 0:09
  Speaker 1: to the pharmacy profession. Welcome to the Pharmacy podcast Network.
• 0:22
  Speaker 2: Welcome to Suitecast, the podcast sponsored by sweet Rx pharmacy
• 0:26
  Speaker 2: technology platforms exploring the strategies, technologies, and leadership practices helping
• 0:32
  Speaker 2: pharmacies improve performance, expand patient care, and build sustainable revenue.
• 0:39
  Speaker 3: Hey there, podcast listeners.
• 0:41
  Speaker 4: I want to give a shout out to our long
• 0:43
  Speaker 4: term care pharmacy listeners, people that are run long term
• 0:46
  Speaker 4: care pharmacies as well as our consultant pharmacies.
• 0:49
  Speaker 3: The reason is I want to start there.
• 0:51
  Speaker 4: It's my home base, It's where I'm most comfortable. That's
• 0:54
  Speaker 4: why I entered pharmacy in two thousand and four, was
• 0:58
  Speaker 4: in the long term care consultant pharmacy space. The first
• 1:04
  Speaker 4: experience I had at a long term care pharmacy was
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  Speaker 4: a component of UPMC in Pittsburgh, Pennsylvania, with an amazing
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  Speaker 4: group that did consultant pharmacy to a bunch of homes
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  Speaker 4: throughout Pittsburgh, and I cannot believe how fast that time
• 1:26
  Speaker 4: went and how many things have changed, and the need
• 1:30
  Speaker 4: to have systems and to the need to have technology
• 1:34
  Speaker 4: to grow the consultant pharmacist. And what that means is
• 1:37
  Speaker 4: that institutional is it? Is it just for behavioral health?
• 1:44
  Speaker 4: Is it tied into women's services? Is it just about
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  Speaker 4: senior care?
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  Speaker 5: Like?
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  Speaker 3: Who knows?
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  Speaker 4: But we have to have platforms, We have to have
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  Speaker 4: people passionate about that in order to in order for
• 1:55
  Speaker 4: us to keep going. I want to welcome doctor Betsy Reynolds,
• 1:59
  Speaker 4: pharm dye to the show and Rodney Wittington.
• 2:04
  Speaker 3: Is it pronounced Whittington?
• 2:06
  Speaker 6: It is?
• 2:06
  Speaker 4: Yeah, excellent, Well, welcome to the Welcome to the podcast.
• 2:10
  Speaker 4: How many podcasts have you, guys?
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  Speaker 1: Two within a couple months, so pretty pretty exciting. But
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  Speaker 1: thank you for having us.
• 2:17
  Speaker 4: We say that you are on the podcast circuit, so
• 2:20
  Speaker 4: it's a podcast public relations circuit. What about you, Rodney?
• 2:26
  Speaker 4: Talk to me about your podcast backing.
• 2:29
  Speaker 6: I think this is only my third, maybe a fourth.
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  Speaker 5: I haven't had one or two during COVID when I
• 2:35
  Speaker 5: was operating, you know, a large nursing facility and I
• 2:41
  Speaker 5: was on the news a lot too, but that wasn't
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  Speaker 5: a podcast.
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  Speaker 6: A little different. But I think this is my fourth,
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  Speaker 6: if I remember right. I'm a rookie, so.
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  Speaker 3: I love it.
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  Speaker 4: We've been doing this since two thousand and nine, lots
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  Speaker 4: changed in medicine, a lot's changed in pharmacy. I'm glad
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  Speaker 4: that both of you are here because I want to
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  Speaker 4: dig into method RX. I want to dig into a
• 3:03
  Speaker 4: pharmacy consultant platform. It's really going to give our consultant
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  Speaker 4: pharmacies the tools that they need, the freedom that they
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  Speaker 4: need building their own individual businesses. But also I'm going
• 3:16
  Speaker 4: to dig into how this plugs into long term care
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  Speaker 4: pharmacy as well. Rodney, I'm a big software nerd, not
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  Speaker 4: so much in the development of I couldn't develop anything really,
• 3:27
  Speaker 4: and it's even hard for me to write scripts for
• 3:30
  Speaker 4: chat GPT challenged, but I'm pretty good at some of that.
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  Speaker 4: But the development of a pharmacy consultant software program at
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  Speaker 4: this time in the age of over information, doctor Google,
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  Speaker 4: people you know, with really complex questions physicians, pressures that
• 3:52
  Speaker 4: don't want scope creep between the pharmacists and the physician,
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  Speaker 4: and where does the consultant come in.
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  Speaker 3: There's a lot to think.
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  Speaker 4: About out the whole ecosystem of releasing such a system.
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  Speaker 4: Talk to us about your vision for method RX originally
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  Speaker 4: and and why you're in business, Why are you doing
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  Speaker 4: what you're doing sure.
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  Speaker 5: You know, it really came from to two places.
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  Speaker 6: One is wanting.
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  Speaker 5: The pharmacy consultants of Method Healthcare to have a tool
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  Speaker 5: that they enjoyed using, was user friendly, made their job easier.
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  Speaker 5: And then the second piece of that is having a
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  Speaker 5: tool and reporting and data presentation for nursing facilities that
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  Speaker 5: deal with their quality measures, their star ratings, state surveyors,
• 4:42
  Speaker 5: you know, their their corporate ownership reporting, reporting up the ladder,
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  Speaker 5: et cetera. And I figured if we could do those
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  Speaker 5: two things, we we would create something really good that
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  Speaker 5: that people would would use and be useful.
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  Speaker 6: And so I'm excited to say we we've done that.
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  Speaker 5: We have a really good programmer, really good it, brilliant
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  Speaker 5: mind and you know, great pharmacists building this and providing
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  Speaker 5: feedback to it now and we make refinements and improvements frequently,
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  Speaker 5: and it's really been awesome to see it come together
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  Speaker 5: and what it's become.
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  Speaker 4: And I assume in listening to that that you build
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  Speaker 4: it from the inside out, and that was from the
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  Speaker 4: perspective of what facilities needed in order to support their
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  Speaker 4: care and their needs they're reporting to even boards of pharmacy,
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  Speaker 4: states of pharmacy, getting paid, doing things correctly. From cms's perspective,
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  Speaker 4: this is medication regimen review. This is reporting data the
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  Speaker 4: right data because there's all kinds of data it could
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  Speaker 4: get lost in it. And then you also have templates
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  Speaker 4: that are built specific around the execution of communication between
• 6:02
  Speaker 4: a specific setting. Talk to us about kind of unpacking
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  Speaker 4: what the method RX is delivering to our consultant pharmacists.
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  Speaker 7: So you know when you become a consultant pharmacist.
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  Speaker 1: Obviously there's the regulations that we have to follow and
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  Speaker 1: help our nursing communities teams provide the best level of
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  Speaker 1: care and then also be within the guidelines of the
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  Speaker 1: state surveyors and CMS, etc. So we are proud to
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  Speaker 1: say that we have now built I think last I
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  Speaker 1: checked was about seven hundred and twenty what we call templates,
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  Speaker 1: and those are literally just kind of an instructional book,
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  Speaker 1: if you will, of common recommendations and some that are
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  Speaker 1: not so common. But truly, I always tell people when
• 6:53
  Speaker 1: I'm doing a demo, I think you'd be hard pressed
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  Speaker 1: to find a recommendation that we don't have a template
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  Speaker 1: already built in for just making everybody's life a little easier,
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  Speaker 1: saving on typing less clicks has really been kind of
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  Speaker 1: my my theme for building this. I want us to
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  Speaker 1: be more efficient and be able to you know, allow
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  Speaker 1: us to free up for either some direct patient care
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  Speaker 1: obviously being a part of the clinical team in each
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  Speaker 1: of each of our communities that we serve, so really
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  Speaker 1: just to kind of make life a little easier for
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  Speaker 1: all consultant pharmacists and and make us more of an
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  Speaker 1: asset to our nursing facilities.
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  Speaker 4: Rodney, is this being delivered via the web where we
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  Speaker 4: can just fire it up on our iPad our iPhone.
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  Speaker 4: Talk to me about that technical background.
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  Speaker 6: Yeah, I mean, I think.
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  Speaker 5: That was one of the one of the things that
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  Speaker 5: we knew was a must moving forward is that instant,
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  Speaker 5: instant access and always updated.
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  Speaker 6: So, I know, on the IT side of things, our.
• 8:02
  Speaker 5: Data scrubbing, our data input is key and and something
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  Speaker 5: that you know, our programmers focused on constantly.
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  Speaker 6: Nathan is h and working with you know.
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  Speaker 5: Betsy to if there's anything that Betsy doesn't like, Nathan
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  Speaker 5: corrects it fast and it's worked beautifully.
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  Speaker 1: Yeah, it's totally cloud, cloud based, web based, completely secure.
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  Speaker 1: Nathan has a big background in cybersecurity, so that's been
• 8:31
  Speaker 1: at the forefront. Obviously, HIPPA something that we're very cognizant about,
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  Speaker 1: and also it operates on all operating systems, so Mac, Windows,
• 8:42
  Speaker 1: et cetera.
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  Speaker 4: Is the system that is being leverage. Is there one system?
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  Speaker 4: Is there one software program in the nursing home, in
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  Speaker 4: the skilled nursing facilities, in the the quasi health systems
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  Speaker 4: that also have extensions of a long term care setting.
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  Speaker 4: Is there one system that keeps coming up where you're like,
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  Speaker 4: we have to be able to channel, we have to
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  Speaker 4: be able to talk with we have to communicate, and
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  Speaker 4: how's that happening. How's information getting from our consultant pharmacists
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  Speaker 4: on method RX to some other systems, whether that's the
• 9:20
  Speaker 4: pharmacy system or even the electronic health record.
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  Speaker 1: Yeah, I mean there's a lot of opportunity in the
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  Speaker 1: future as we continue to build this with potential integration
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  Speaker 1: to with any of the electronic health records of a
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  Speaker 1: nursing facility as well as any pharmacy dispensing systems. Currently
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  Speaker 1: at this point and kind of the industry standard would
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  Speaker 1: be to import the pharmacy dispensing systems data as ADABT file.
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  Speaker 1: But we are having communication lots of conversations with different
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  Speaker 1: pharmacy dispensing software to see what opportunities there are and
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  Speaker 1: see if that can be built in and you know,
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  Speaker 1: just add a little more ease of use again, right,
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  Speaker 1: make us make us more efficient and cleaner, better communicating software.
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  Speaker 4: Yeah, you know, one of the leaders in long term
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  Speaker 4: care pharmacy software is sweet RX. That's today's episode and
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  Speaker 4: dive in is is sponsored by sweeter X.
• 10:24
  Speaker 3: And the reason why, the reason.
• 10:26
  Speaker 4: Why I was excited about that was I understand from
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  Speaker 4: the pharmacy management system perspective, that's where I started my
• 10:33
  Speaker 4: career is what information was available When I started, it
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  Speaker 4: was closed systems.
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  Speaker 3: There was no such thing as SQL.
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  Speaker 4: It was all you know, character based systems, and all
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  Speaker 4: you could do was work within the software system itself.
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  Speaker 4: Now today we're integrating financial systems, we're integrating rems, reporting
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  Speaker 4: and tracking of information and medication treatment plans and and
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  Speaker 4: the first thing that comes to my mind in a
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  Speaker 4: modern world in twenty twenty six, especially with the advent
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  Speaker 4: and adoption of a lot of AI, is getting our
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  Speaker 4: consultant pharmacists paid for the services that they're providing. With
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  Speaker 4: some of the new standards with ICD ten with fire,
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  Speaker 4: with all of the standards and NCPDP stuff that are
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  Speaker 4: out there, the scripts that are like all right, now,
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  Speaker 4: how do we get our consultants paid? So who wants
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  Speaker 4: to fill that question? Let's get these consultants paid.
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  Speaker 1: Let's yeah, you know, I think with that, you know,
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  Speaker 1: the talk of provider status for pharmacists has built, you know,
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  Speaker 1: ongoing for quite some time. I think we have to
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  Speaker 1: advocate for ourselves, get creative with different you know, elements
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  Speaker 1: and different avenues that we can take as pharmacists. You know,
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  Speaker 1: they're there's some of my peers that are so creative
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  Speaker 1: with you know what sector of pharmacy they have decided
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  Speaker 1: to go into and are passionate about, and some are
• 12:11
  Speaker 1: able to do you know, additional billing for services that
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  Speaker 1: they're providing in long term care at home. Obviously, community
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  Speaker 1: pharmacy is has always been a big opportunity there for that,
• 12:22
  Speaker 1: whether it's immunizations et cetera, so long term care space.
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  Speaker 1: I think trying to find that that niche is important,
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  Speaker 1: and you know, I think with kind of speaking on
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  Speaker 1: software ic D ten case miss mixed index, we can
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  Speaker 1: help our nursing facilities obviously get paid more for the
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  Speaker 1: residents that they're taking care of, you know, optimize that
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  Speaker 1: for for our communities that we're that we're working alongside.
• 12:54
  Speaker 5: I'll add to that that you know, this was this
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  Speaker 5: was built for nursing facility cats, but we want this
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  Speaker 5: to software to become what it needs to become. We
• 13:03
  Speaker 5: get feedback constantly from pharmacists doing other things, and we
• 13:08
  Speaker 5: want to have those discussions and you know, bring them
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  Speaker 5: along on, you know, with their expertise, and and uh
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  Speaker 5: really make this for as many users as possible. And
• 13:19
  Speaker 5: and then as you as you pointed out, as the
• 13:23
  Speaker 5: world becomes more integrated all around, that will be more
• 13:27
  Speaker 5: beneficial you know, pharmacies, hospital systems positions that this really
• 13:33
  Speaker 5: has a lot of potential as as we in the
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  Speaker 5: long term fair world especially grow into ourselves in the
• 13:40
  Speaker 5: IT background. I've always said we're at least a decade behind,
• 13:44
  Speaker 5: you know, if not more. But I do see improvements
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  Speaker 5: in that so I I do think we'll grow into
• 13:50
  Speaker 5: a place that this becomes a lot different than what
• 13:54
  Speaker 5: it looks like today in year one.
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  Speaker 3: Yeah, that's see the opportunity.
• 14:00
  Speaker 4: Let's shift gears and think of this from a pharmacist's perspective.
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  Speaker 4: I've been in pharmacy. Let's pretend I'm not a pharmacist,
• 14:08
  Speaker 4: so I haven't been a in pharmacy. I've been in
• 14:10
  Speaker 4: pharmacy just from the podcast perspective and that telling the tales.
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  Speaker 3: But I'm a pharmacist.
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  Speaker 4: I have experience I want to really expand. Maybe I
• 14:22
  Speaker 4: own a long term care pharmacy. What do you say
• 14:27
  Speaker 4: to those people that haven't really invested in the consultant platform,
• 14:31
  Speaker 4: that haven't really understood the crevices of opportunity that are
• 14:36
  Speaker 4: out there, and even give us a specific example, because
• 14:40
  Speaker 4: I hear a lot about the baby boomer number. We
• 14:43
  Speaker 4: haven't hit the pinnacle yet, so we have, what they're saying,
• 14:47
  Speaker 4: twelve to twenty more years of the golden age of
• 14:50
  Speaker 4: really servicing our baby boomers.
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  Speaker 3: And then gen X is up next.
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  Speaker 4: That's me, and it's like, so, what do you say
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  Speaker 4: to those pharmacists it that haven't taken the leak to
• 15:02
  Speaker 4: invest in them themselves and in the technology that they employ,
• 15:07
  Speaker 4: and how method our X can really help change that.
• 15:10
  Speaker 1: Yeah, you know, it's really easy for me to speak
• 15:13
  Speaker 1: on and when we first started building this, I truly wanted,
• 15:18
  Speaker 1: you know, a better solution for my team of pharmacists.
• 15:21
  Speaker 1: So we have a team of eleven pharmacists with method
• 15:23
  Speaker 1: and health care. We service nursing communities in Kansas, Missouri,
• 15:27
  Speaker 1: and Iowa. Have wonderful pharmacy partners. And when we first
• 15:33
  Speaker 1: started this back in twenty nineteen, it was me and
• 15:36
  Speaker 1: one other pharmacists, so we were a small, you know,
• 15:38
  Speaker 1: small group. Now we've grown. I think back of, you know,
• 15:43
  Speaker 1: back when I started and I had made this switch,
• 15:46
  Speaker 1: the transition from community pharmacy into long term care over
• 15:50
  Speaker 1: over some time. But I continue to learn every day, right,
• 15:56
  Speaker 1: and I learned from from peers and when we were
• 16:00
  Speaker 1: building this, and as we continue to, I think a
• 16:03
  Speaker 1: really fun piece that I never even thought of as being,
• 16:07
  Speaker 1: you know, at the forefront in building this is that
• 16:11
  Speaker 1: this is like a handbook to new pharmacists new in
• 16:16
  Speaker 1: the industry or new grad that really set someone up
• 16:20
  Speaker 1: to maybe it's starting their own business, and then this
• 16:24
  Speaker 1: is the tool that they need truly to work at
• 16:28
  Speaker 1: the highest the highest level and be you know, just
• 16:32
  Speaker 1: just already a startup if you will, and gives you
• 16:36
  Speaker 1: a leg up in in knowing what you need to
• 16:39
  Speaker 1: know and providing the reports that we do. You know
• 16:43
  Speaker 1: and continuing to see enhancements so you get you get
• 16:47
  Speaker 1: the whole package, honestly, So I do believe that we
• 16:52
  Speaker 1: have built something something great that can be used. Obviously
• 16:56
  Speaker 1: for the one the one off pharmacist.
• 16:59
  Speaker 7: You know that they're just starting.
• 17:01
  Speaker 1: And then also you know the group of fifty fifty
• 17:05
  Speaker 1: pharmacists or the pharmacy who maybe they have some of
• 17:09
  Speaker 1: their pharmacists that are hybrid, they do some dispensing, and
• 17:13
  Speaker 1: then they're also wearing that consulting hat too.
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  Speaker 7: So we've truly built it with with all of.
• 17:19
  Speaker 1: Those aspects in mind and just want to make it,
• 17:22
  Speaker 1: want to make it great for our peers.
• 17:25
  Speaker 5: Thing I'll add their todds and Betsy hit On is
• 17:27
  Speaker 5: one of one of my passions on the on the
• 17:29
  Speaker 5: nursing home side has been a preceptor for new administrators
• 17:33
  Speaker 5: for many years as soon as I was eligible too,
• 17:36
  Speaker 5: with experience and so on and so forth, and so
• 17:39
  Speaker 5: we talked before reporting about this is a tough business.
• 17:42
  Speaker 5: You know, it's there's regulations, there's just taking care of
• 17:47
  Speaker 5: really stick people.
• 17:48
  Speaker 6: There's all these things.
• 17:49
  Speaker 5: That come into it, and anything we can do to
• 17:51
  Speaker 5: encourage people to come into this profession, whether you're you know,
• 17:55
  Speaker 5: looking at being a director of nursing, whether you're looking
• 17:57
  Speaker 5: at being a pharmacy consultant EO of a nursing facilita.
• 18:01
  Speaker 6: Anything that we can do to make this more palatable, easier, more.
• 18:05
  Speaker 5: Efficient, that's our passion because we know how tough the
• 18:08
  Speaker 5: job is day in and day out. No matter what
• 18:11
  Speaker 5: aspect of it you're doing, it's a tough job, and
• 18:13
  Speaker 5: so we wake up with that every day. How can
• 18:16
  Speaker 5: we make this better, easier, more efficient. Get people the
• 18:19
  Speaker 5: data they need, get people the information need to defend themselves,
• 18:23
  Speaker 5: you know, in a survey situation or a care situation.
• 18:26
  Speaker 5: All those things matter to us, and so that's what
• 18:29
  Speaker 5: we continue to build and refine to help people that
• 18:33
  Speaker 5: are in this world.
• 18:36
  Speaker 4: The name of the system is the method our X.
• 18:40
  Speaker 4: I want you to go to the website. It's method
• 18:42
  Speaker 4: our X, but it's the website is the method ourx
• 18:45
  Speaker 4: dot com.
• 18:47
  Speaker 3: I want you to look it up.
• 18:48
  Speaker 4: I want you to click on the demo requests so
• 18:52
  Speaker 4: that you can get an understanding of how this consulting
• 18:55
  Speaker 4: program can help you with your long term care pharmacy.
• 19:00
  Speaker 4: It's your consultancy pharmacy business. And then it doesn't matter
• 19:04
  Speaker 4: if I'm a if I'm an actual entity and I'm
• 19:07
  Speaker 4: a long term care pharmacy and I want to use this,
• 19:09
  Speaker 4: or if I'm a single consultant pharmacist. Can you can
• 19:14
  Speaker 4: you describe kind of like is there a difference between
• 19:16
  Speaker 4: that or how are you guys structuring this from a
• 19:19
  Speaker 4: licensing perspective?
• 19:21
  Speaker 1: Yeah, it's a per pharmacist license, honestly. So there is
• 19:27
  Speaker 1: a pricing structure, a tiered structure, if you will, We
• 19:31
  Speaker 1: are offering what we're calling the founder's rate for twenty
• 19:34
  Speaker 1: twenty six. You know, help us join this in the
• 19:38
  Speaker 1: beginning and help us build it to be the best
• 19:40
  Speaker 1: that's out there. And so, yes, there is a tiered,
• 19:44
  Speaker 1: tiered model. Obviously more volume by er discount. And but
• 19:49
  Speaker 1: that was really something I was very passionate about as well,
• 19:52
  Speaker 1: when we you know, had the pricing discussion.
• 19:56
  Speaker 7: You know what's currently out there?
• 19:58
  Speaker 1: How much is are there the other companies charging, other
• 20:03
  Speaker 1: solutions charging. And again I started out as a very
• 20:08
  Speaker 1: small small business owner and we've grown, but still still
• 20:12
  Speaker 1: a small business. Right, it can be very impactful and
• 20:16
  Speaker 1: kind of prohibitive if you have, you know a lot
• 20:21
  Speaker 1: of costs put into technology, So we are very very competitive.
• 20:26
  Speaker 1: We've actually had people tell us that we aren't charging
• 20:28
  Speaker 1: enough and so, you know, but I just also didn't
• 20:33
  Speaker 1: want any smoke and mirrors.
• 20:35
  Speaker 7: You you get what you get. You get the full full.
• 20:38
  Speaker 1: Package deal with all the templates and all the reports,
• 20:42
  Speaker 1: et cetera.
• 20:43
  Speaker 7: So it's it's a it's truly a great value.
• 20:47
  Speaker 5: Yeah, we're really trying to get customers for life here,
• 20:49
  Speaker 5: so that that's That's another thing we always talk about
• 20:53
  Speaker 5: is we we want people to join us and stay
• 20:55
  Speaker 5: with us.
• 20:55
  Speaker 6: Because we're the best. So that's yeah, that's what we're
• 20:58
  Speaker 6: here to do.
• 20:59
  Speaker 4: And it's those clients and it's those users that are
• 21:02
  Speaker 4: going to bring the next generation version and ideas and
• 21:06
  Speaker 4: components and things, because that's what I've learned. When I
• 21:10
  Speaker 4: you know it, it's not when I launched the Pharmacy podcast,
• 21:14
  Speaker 4: it was one podcast. It was me and I wasn't clinical.
• 21:18
  Speaker 4: I didn't understand business. I didn't understand PBMs. I didn't
• 21:21
  Speaker 4: And now today we have forty plus expertise, forty plus
• 21:26
  Speaker 4: people that are pumping content through this network and it's
• 21:30
  Speaker 4: the it's the ogs of each of those segments. It's
• 21:34
  Speaker 4: like you want to learn about pediatrics, or you want
• 21:36
  Speaker 4: to dive into marketing your business or your pharmacy, or
• 21:40
  Speaker 4: let's talk about PBM reform. And so you're coming at
• 21:43
  Speaker 4: this from the from the right perspective, because now you're saying,
• 21:47
  Speaker 4: here's the platform to get us started. But we're never
• 21:50
  Speaker 4: going to stop developing. We're never going to stop, you know,
• 21:53
  Speaker 4: pushing the limits. We're never going to stop looking at
• 21:55
  Speaker 4: new opportunities. I do want to ask a specific question.
• 21:59
  Speaker 4: Let's talk about behavioral health for a second, and that
• 22:02
  Speaker 4: is when I was growing up, health in the realm
• 22:07
  Speaker 4: of mental health was not accepted, and like we really
• 22:13
  Speaker 4: didn't talk about stress so much. We didn't like it
• 22:16
  Speaker 4: was kind of passed over. And now we're realizing the
• 22:20
  Speaker 4: impact of healing and the impact of being healthy really
• 22:24
  Speaker 4: comes back to the ways our brains are interpreting stress
• 22:27
  Speaker 4: or interpreting our life or interpreting what we're going through,
• 22:31
  Speaker 4: especially if we start into the realm of dementia and
• 22:34
  Speaker 4: being confused and what that does for the rest of
• 22:36
  Speaker 4: our health. So talk to us about your experience as
• 22:39
  Speaker 4: a consultant pharmacist, Betsy in the realm of behavioral health
• 22:44
  Speaker 4: and the opportunity in behavior health for consultant pharmacists.
• 22:48
  Speaker 6: Yeah.
• 22:49
  Speaker 1: Absolutely, We happen to work with a very large group
• 22:53
  Speaker 1: of mostly behavioral health communities, mostly in Missouri. They have
• 22:59
  Speaker 1: a couple in the side as well, and those those
• 23:04
  Speaker 1: are are tricky populations. They're mostly younger. You know, they're
• 23:09
  Speaker 1: not your your traditional what we think elderly nursing home residents,
• 23:15
  Speaker 1: and so with that comes you know, kind of a
• 23:18
  Speaker 1: different mindset of of that and a different monitoring clinically,
• 23:22
  Speaker 1: lots of psychotropics, antipsychotics in particular, and those require a
• 23:28
  Speaker 1: lot of different monitoring. But there are just immense opportunities
• 23:32
  Speaker 1: in that space, for sure, and you really just want
• 23:36
  Speaker 1: to optimize you know, the care that the staff is providing,
• 23:40
  Speaker 1: but then also the quality of life for these younger residents.
• 23:44
  Speaker 7: For sure, You're right.
• 23:47
  Speaker 1: The the the kind of aspect of behavioral health has
• 23:52
  Speaker 1: changed a ton. I do feel like we talk about
• 23:54
  Speaker 1: it more obviously, and whether we're talking about nursing homes
• 23:58
  Speaker 1: or or just in general our own personal health, right
• 24:03
  Speaker 1: and just you know, being being a little more cognizant
• 24:07
  Speaker 1: of that, and with our peers.
• 24:11
  Speaker 4: Betsy and Rodney, you have to promise that you're going
• 24:15
  Speaker 4: to come back because we have to dig into so
• 24:17
  Speaker 4: many more discussion points of the future of consultant pharmacists
• 24:22
  Speaker 4: and how method r X is a big part of this.
• 24:26
  Speaker 4: In the future of technology, the future of our consultant
• 24:29
  Speaker 4: software programs. There are some legacy grandfather you know, systems
• 24:34
  Speaker 4: out there, and God bless them, they've they really did
• 24:37
  Speaker 4: a great job in their day, and but things have
• 24:40
  Speaker 4: changed and it's a it's a different world now. So
• 24:43
  Speaker 4: this is very refreshing Method r X, The method rx
• 24:48
  Speaker 4: dot com, take a look once again, Rodney Betsy, promise
• 24:53
  Speaker 4: me you'll come back.
• 24:54
  Speaker 6: I'd love to appreciate it.
• 24:57
  Speaker 4: You heard it here on the Pharmacy Podcast Network. Take
• 25:00
  Speaker 4: a look the method r x dot com. We thank
• 25:03
  Speaker 4: you for listening.
• 25:12
  Speaker 5: M