Latest / Best of Business / Jason Flitter: NewZealand.AI founder on the applications and benefits of AI in business
Transcript
- 0:09Speaker 1: You're listening to a podcast from News Talk SEDB. Follow
- 0:12Speaker 1: this and our wide range of podcasts now on iHeartRadio.
- 0:16Speaker 2: Good morning, it is seven past ten. Carry what I'm
- 0:19Speaker 2: with you through until midday. And for this, Justin Flytt,
- 0:24Speaker 2: a founder of New Zealand AI, is joining us to
- 0:27Speaker 2: take all your questions regarding AI and how you can
- 0:32Speaker 2: use it in your business. I met Justin when earlier
- 0:34Speaker 2: this year IMCD the Building Service Contractors World Congress and
- 0:39Speaker 2: one of the guest speakers was Justin the founder of
- 0:42Speaker 2: New Zealand AI. Absolutely fascinating, fascinating presentation. I really really
- 0:48Speaker 2: enjoyed it. So given the headlines around the evils of AI,
- 0:53Speaker 2: which of course gets the clicks, the headlines about how
- 0:57Speaker 2: AI is going to take jobs and how it's not
- 1:01Speaker 2: accurate and how it's going to replicate people in deep
- 1:04Speaker 2: fake porn, etc. The way Justin talked about it was
- 1:08Speaker 2: extremely positive, especially in business and can be used to
- 1:11Speaker 2: transform workplaces in so many different ways. And so Justin
- 1:15Speaker 2: joins me now in a very very good morning to you.
- 1:17Speaker 3: Good morning, it's great to be here, Thank you so much.
- 1:21Speaker 3: And given the show that's on in Hamilton at the moment,
- 1:23Speaker 3: let's just clarify that this is not artificial insemination. We
- 1:28Speaker 3: are talking about artificial intelligence here.
- 1:30Speaker 2: It's true, actually very good point. But could AI as
- 1:35Speaker 2: an artificial intelligence be used in farming along with artificial insemination.
- 1:39Speaker 3: Absolutely, there'll be plenty of applications for artificial intelligence, least
- 1:49Speaker 3: of all in you know the work that companies like
- 1:52Speaker 3: Halter are doing with their fenceless farms and gallaher animal management,
- 1:58Speaker 3: as well as you know, figuring out, you know, what
- 2:01Speaker 3: grass do I need to sew or you know, what
- 2:04Speaker 3: fertilizer should I be putting down, and then getting into
- 2:07Speaker 3: like precision agric culture where we've now got machinery that's
- 2:11Speaker 3: kind of like almost got lasers that's pinpointing in secticide
- 2:16Speaker 3: and things on weeds and that sort of thing. Rather
- 2:19Speaker 3: than spraying the whole farm, we're actually getting really focused on,
- 2:24Speaker 3: you know, where those those things need to be so
- 2:28Speaker 3: that we're reducing I guess the cost and the usage
- 2:31Speaker 3: of some of those chemicals in the earth.
- 2:35Speaker 2: So for people who are listening and who are like,
- 2:37Speaker 2: what what is AI is? Just is it just a
- 2:41Speaker 2: broad spectrum name for cutting edge technology? How would you
- 2:46Speaker 2: define it?
- 2:47Speaker 3: Yeah, So artificial intelligence is not you. It's been around
- 2:50Speaker 3: since the nineteen fifties. Of course, Alan Shearing coined artificial
- 2:55Speaker 3: intelligence and the Turing test, which one could argue has
- 2:58Speaker 3: now been past. Artificial intelligence is the use of computer
- 3:05Speaker 3: systems to think and act like humans, so you know,
- 3:10Speaker 3: it's it is a broad term. There are lots of
- 3:14Speaker 3: different types of artificial intelligence. Generative AI, which is very
- 3:20Speaker 3: much what most people will be talking about now with
- 3:24Speaker 3: the use of chat, GPT and those types of things,
- 3:29Speaker 3: and meta AI is what we call generative AI, and
- 3:32Speaker 3: that's really only been around in the public sphere since
- 3:36Speaker 3: October November twenty two.
- 3:38Speaker 2: What blew my tiny mind during your presentation was seeing
- 3:43Speaker 2: you introduce yourself in about six or seven different languages.
- 3:46Speaker 2: The languages are the people who were attending the conference.
- 3:49Speaker 2: And it wasn't dubbed. It wasn't your voice dubbed over.
- 3:55Speaker 2: It was you speaking that language but using AI. It
- 4:00Speaker 2: wasn't you speaking the language AI doing it.
- 4:02Speaker 3: Yes, So I created a digital clone.
- 4:04Speaker 2: Of myself, very handsome one.
- 4:06Speaker 3: I think, no enhancement. So if you've seen the Skinny
- 4:16Speaker 3: Mobile ad, they use the same technology, right. It's a
- 4:19Speaker 3: platform called Hagen and we go into a studio, or
- 4:23Speaker 3: you record some video of yourself on your phone, you
- 4:25Speaker 3: upload that into a platform and it creates a digital
- 4:30Speaker 3: clone of you, including all the crazy hand gestures and
- 4:32Speaker 3: everything like that, and it will clone your voice. And
- 4:35Speaker 3: the voice cloning part is probably the hardest part to
- 4:38Speaker 3: get right to sound really authentic. There's a tool called
- 4:44Speaker 3: eleven Labs which we use, and you need at least
- 4:48Speaker 3: thirty minutes of you speaking, which for your eye is
- 4:51Speaker 3: probably quite easy, but for others it's quite hard to
- 4:55Speaker 3: get that. And actually if you get and get to
- 4:58Speaker 3: an hour or two hours of voice recording, then that
- 5:03Speaker 3: training data will give you a much better output, will
- 5:07Speaker 3: such sound much more like you. And then in these tools,
- 5:11Speaker 3: we can just change the script whenever we want to
- 5:13Speaker 3: create a new video, and you know, change it to
- 5:17Speaker 3: be any language that we want. And it's not dubbing over.
- 5:21Speaker 3: It is lip syncing me to speak in Mandarin or
- 5:26Speaker 3: Spanish or French or whatever language.
- 5:29Speaker 2: Your mouth was forming the shape needed to produce the sounds. See,
- 5:35Speaker 2: I can see immediately, as you pointed out at the conference,
- 5:39Speaker 2: how that would be really useful for people who wanted
- 5:43Speaker 2: to give instructions to staff.
- 5:45Speaker 3: You know, for housing safety training, for customer onboarding, even
- 5:50Speaker 3: for product videos, even for CEOs that have got to
- 5:55Speaker 3: do market updates. Every time you want to create a
- 5:58Speaker 3: new video, you have to stand in front of a
- 6:00Speaker 3: camera with a teleprompter. You've got all of the production
- 6:03Speaker 3: work that goes into it, and it costs a lot
- 6:04Speaker 3: of money. Now, if you can record someone for five
- 6:08Speaker 3: min it's in a studio once a year, and then
- 6:12Speaker 3: use that to create a thousand videos, then all of
- 6:16Speaker 3: a sudden, your cost goes from you know, six figures
- 6:20Speaker 3: down to one hundred bucks a month.
- 6:23Speaker 2: Which is extraordinary. And you're doing it in the language
- 6:26Speaker 2: of the people that you're talking to.
- 6:28Speaker 3: Yes, And you know, while the counter for that is
- 6:33Speaker 3: the creative production teams that would have otherwise been hired
- 6:38Speaker 3: or needed to produce that content. It's not to say
- 6:41Speaker 3: that we don't need those, you know, the the cameraps
- 6:46Speaker 3: and that video production capability. It's just for that you know,
- 6:50Speaker 3: high frequency content that doesn't have to be super well produced.
- 6:58Speaker 3: Then we can now use AI tools to automate that
- 7:01Speaker 3: that content production.
- 7:03Speaker 2: Well, I guess that's a question that Jason has. We've
- 7:06Speaker 2: got to call us straight out of the block for you, Jason,
- 7:09Speaker 2: Very good morning to you.
- 7:12Speaker 4: Oh, good morning guys.
- 7:13Speaker 3: How are you good?
- 7:14Speaker 2: Thank you?
- 7:16Speaker 4: Okay, So my question is, so from what from what
- 7:19Speaker 4: what I can see this, this is going to completely
- 7:22Speaker 4: remove all lawyers, accountants, the lovely lady that answer the phone.
- 7:26Speaker 4: She's definitely for the high jump. I can do that.
- 7:31Speaker 4: I don't even know why we'll need school teachers anymore.
- 7:33Speaker 4: They'll be for the high jump or me. So what
- 7:35Speaker 4: what this is? Yeah, maybe you two carry So what
- 7:37Speaker 4: this is going to do is this is just going
- 7:39Speaker 4: to transfer wealth from the from the everyday individual to
- 7:44Speaker 4: corporations like Google and Amazon and our mates. Who's your
- 7:47Speaker 4: interview in there? And so basically, you know, everyone hates
- 7:51Speaker 4: Russia and but you're just going to basically turn the
- 7:54Speaker 4: world into Russia by having a whole lot of oligarcs
- 7:57Speaker 4: that do everything and everyone else is broken, unemployed. I
- 8:01Speaker 4: don't know why we do. I don't know why we
- 8:03Speaker 4: don't burn all these things down right now, that was here.
- 8:07Speaker 3: It's a good question, right, and it's a it's a
- 8:09Speaker 3: valid question, right, and it's something that we we do
- 8:14Speaker 3: need to be conscious of and aware of the fact
- 8:18Speaker 3: is at that we are never not going to need lawyers.
- 8:22Speaker 3: We are never not going to need teachers, We are
- 8:25Speaker 3: never not going to need accountants. It's just that some
- 8:29Speaker 3: of the things that they do, they won't have to
- 8:32Speaker 3: do anymore, the repetitive, time consuming stuff that we all
- 8:36Speaker 3: hate having to spend money on. With their rates, they
- 8:41Speaker 3: will be able to be augmented with AI. And so
- 8:44Speaker 3: when we do need a lawyer, it'll be because we
- 8:46Speaker 3: actually need their advice and their decades of expertise or
- 8:54Speaker 3: years of expertise that AI doesn't know about, that they
- 8:59Speaker 3: can contextualize and understand because the law is gray. The
- 9:04Speaker 3: law is not black and white. And so when we
- 9:07Speaker 3: are deciding we're helping to negotiate something or make a
- 9:11Speaker 3: judgment on something that is nuanced, and that is something
- 9:15Speaker 3: that we are as humans, we will look to and
- 9:20Speaker 3: value and trust that human component. Now, sure ALI is
- 9:24Speaker 3: going to get really good at this over time, but
- 9:30Speaker 3: for we at the moment, it is not that we're
- 9:33Speaker 3: not going to need those people. We do need those
- 9:36Speaker 3: expertise in our society, and we certainly do not want
- 9:40Speaker 3: to be outsourcing the determination of our legal system to
- 9:47Speaker 3: some AI algorithm. Does that assay?
- 9:51Speaker 4: I mean, that's not actually accurate at all, because you're right,
- 9:57Speaker 4: a law firm will need three lawyers instead of thirty.
- 9:59Speaker 4: So basically it's still the same thing. Twenty seven of
- 10:02Speaker 4: them are still for the high jumping because three loyals
- 10:04Speaker 4: of us oversee all of the AI for everyone else.
- 10:07Speaker 4: And then I have a couple of geniors, all right,
- 10:09Speaker 4: so an accountants, I mean, they're just completely one hundred
- 10:12Speaker 4: percent for the high jump because numbers are not wrong.
- 10:15Speaker 4: There's no gray area in numbers. So they're all gone
- 10:18Speaker 4: everyone like the lady that answers the phone. They're all gone,
- 10:21Speaker 4: school teachers. It's only a matter of time they'll be
- 10:22Speaker 4: all gone. That's a bit disingenuous what you just said.
- 10:27Speaker 3: Well, that's not at the moment, that's not you know,
- 10:31Speaker 3: but that's.
- 10:32Speaker 4: What you're building, that's what you're aiming for. So what
- 10:35Speaker 4: you're saying is that the AI that your building is
- 10:36Speaker 4: never going to be any good, because that's not what
- 10:39Speaker 4: you're saying. What you're saying is the AI that your
- 10:40Speaker 4: building is going to be unbelievable and it is going
- 10:42Speaker 4: to get better and better and better, and it will
- 10:44Speaker 4: replace lawyers. All the lawyers will go. It's only a
- 10:47Speaker 4: matter of time, it might not happen until So that's
- 10:50Speaker 4: where I build it.
- 10:52Speaker 3: That's where I disagree with you, as I will agree
- 10:55Speaker 3: with you that some companies will not need as many lawyers.
- 10:59Speaker 3: I don't agree with you that we will never need lawyers.
- 11:02Speaker 3: I think that that is something that that that we
- 11:07Speaker 3: will always need. There were always going to be new
- 11:11Speaker 3: problems to solve, new decisions, and new issues that we
- 11:15Speaker 3: will need human lawyers to assess and evaluate based on
- 11:21Speaker 3: their breadth of capability.
- 11:23Speaker 2: Thank you, Jason. I get where you're coming from, but
- 11:26Speaker 2: I also understand where you're coming from too, because when
- 11:31Speaker 2: it comes to AI, I was talking to Wendy Pie,
- 11:34Speaker 2: who's like cutting edge into.
- 11:36Speaker 3: She's amazing, isn't she. She's a phenomenal woman.
- 11:40Speaker 2: I know, and she is working on a program that
- 11:44Speaker 2: is going to be able to teach children who struggle
- 11:47Speaker 2: with reading through AI, freeing up the teachers to teach,
- 11:52Speaker 2: which is exactly what you were talking about.
- 11:53Speaker 5: Men.
- 11:54Speaker 3: We don't have enough teachers as it is. Yeah, so
- 11:57Speaker 3: you know, if we can free up the teachers with
- 11:59Speaker 3: you know, five or ten percent of their time with
- 12:01Speaker 3: some AI, so they can actually spend more time with
- 12:04Speaker 3: the students that need it firing up, just actually reduce
- 12:10Speaker 3: the stress level in their role so that they get
- 12:13Speaker 3: a little bit more enjoyment out of going into class
- 12:16Speaker 3: every day. Like, isn't that a good thing?
- 12:20Speaker 2: Yeah? I just saw overnight that the teachers have been
- 12:23Speaker 2: approved have been approved to allow to to be allowed
- 12:27Speaker 2: to use AI for marketing because they can easily a
- 12:30Speaker 2: I can work out if it's right or wrong.
- 12:31Speaker 3: Fantastic news talk said.
- 12:33Speaker 2: By John A very good morning to you.
- 12:37Speaker 6: Yeah, Hi, good morning. How are you gos this morning?
- 12:39Speaker 2: Good? Thanks, good morning, great.
- 12:42Speaker 6: Hey, listen, I've just got a just a quick comment
- 12:44Speaker 6: I guess on the use of AI, and I think
- 12:47Speaker 6: there can be a lot of positive and I guess
- 12:49Speaker 6: a lot of negative. And I guess I've got one
- 12:51Speaker 6: positive story. I've got a son who lives in Western Australia.
- 12:55Speaker 6: Now he is a general manager of Crete, a major
- 12:59Speaker 6: brand both here and in New Zealand. Sorry over there
- 13:02Speaker 6: end in New Zealand. And look, he's creating a bot
- 13:05Speaker 6: through AI that will basically answer a lot of his
- 13:11Speaker 6: emails because he is creating the spot where he puts
- 13:15Speaker 6: so much data into it so when an email will
- 13:17Speaker 6: come in, it'll have the capacity to answer for him
- 13:22Speaker 6: and will not send it. He has to proof for
- 13:24Speaker 6: read it. But he was telling me the other day
- 13:26Speaker 6: that'll say him thirty hours a week in front of
- 13:30Speaker 6: the computer.
- 13:30Speaker 3: That's amazing, love it.
- 13:32Speaker 6: Isn't it great? I mean so for a guy, a
- 13:34Speaker 6: young guy, I mean he's miss thirties, you know, he's
- 13:37Speaker 6: got a young family, and he's a general manager obviously,
- 13:39Speaker 6: you know, so it's pretty busy. So you can imagine
- 13:42Speaker 6: that gives him so much time for other things I guess,
- 13:46Speaker 6: you know, more family.
- 13:48Speaker 3: Think about what will he be able to do with
- 13:50Speaker 3: all that increased capacity to strip get through his backlog,
- 13:55Speaker 3: to start growing that business, to spend more time on
- 13:59Speaker 3: you know, with his with his staff, with his customers.
- 14:02Speaker 3: You know, this is exactly what we're hearing and seeing
- 14:07Speaker 3: across businesses you know, around New Zealand. And it is
- 14:11Speaker 3: a fantastic example.
- 14:14Speaker 6: Yeah, I mean it. Say, it's a lot of work involved,
- 14:16Speaker 6: you know, putting the spot together because he's got to
- 14:18Speaker 6: and put so much data so it can answer as him.
- 14:22Speaker 6: It's like a virtual person that well.
- 14:25Speaker 3: We keep saying, you know, chat GPT is the world's
- 14:27Speaker 3: greatest consultant that knows nothing about you right. So the
- 14:31Speaker 3: more information that you can share with these tools within
- 14:35Speaker 3: a secure environment that coaches them and teaches them how
- 14:40Speaker 3: to respond in your voice as can only help to
- 14:46Speaker 3: increase your capacity to be able to drive growth.
- 14:49Speaker 2: News Talks said, be just in the founder of New Zealand.
- 14:52Speaker 2: AI is here taking your course. If you have any
- 14:55Speaker 2: on AI and its possibilities, read Jason's course is a
- 14:59Speaker 2: text of the same argument arose at the end of
- 15:01Speaker 2: nineteenth century when cars appeared, much talk of all the
- 15:04Speaker 2: folks involved with horses soon becoming redundant, end of civil society, etc.
- 15:09Speaker 2: We just have no ideas, no idea of the opportunities
- 15:13Speaker 2: AI will create. Although you know when you think back
- 15:16Speaker 2: to when you had the production line became more mechanized,
- 15:22Speaker 2: and you had the biscuit packers who were part of
- 15:25Speaker 2: a team, part of a factory, part of a workforce,
- 15:27Speaker 2: and then their job was taken away and they biscuit
- 15:30Speaker 2: packing was about the limit of their intelligence, and then
- 15:33Speaker 2: they no longer had a job to go to, no
- 15:35Speaker 2: longer had a community they felt involved with. And we've
- 15:38Speaker 2: seen multi there wasn't unemployment, but with the arrival of machines,
- 15:43Speaker 2: there watts and these people couldn't do anything else. Will
- 15:45Speaker 2: the same be true of.
- 15:46Speaker 3: The But are they still unemployed?
- 15:48Speaker 2: Pretty third generation, fourth generation unemployed.
- 15:51Speaker 3: So while yes, there might be people that in some
- 15:59Speaker 3: roles in some businesses, they might not need so many
- 16:02Speaker 3: of that. There's AI is also going to create and
- 16:04Speaker 3: we are already seeing it. Lots of new roles and
- 16:07Speaker 3: new opportunities, and no doubt, as with the rise of
- 16:11Speaker 3: any new technology that we have seen over the last
- 16:13Speaker 3: hundred years, there will be new jobs and new industries
- 16:17Speaker 3: that will be created. I'm optimistic, I'm positive. I fundamentally
- 16:24Speaker 3: believe that humans want to contribute to society and that
- 16:28Speaker 3: they will find something else to do. There will be
- 16:31Speaker 3: other opportunities with it for them that they will be
- 16:34Speaker 3: able to move to. But it is important, like we
- 16:38Speaker 3: have to be having these conversations. This is changing ridiculously fast,
- 16:43Speaker 3: faster than any other technological innovation that we have ever
- 16:46Speaker 3: experienced in humanity, and if you want to be in
- 16:52Speaker 3: a position to adapt to this change, then you need
- 16:55Speaker 3: to lean into AI. You need to be learning how
- 16:59Speaker 3: AI works. You need to be learning how to combine
- 17:02Speaker 3: your physical skill or your domain knowledge with artificial intelligence
- 17:08Speaker 3: so that you know in five years time, you're not
- 17:11Speaker 3: irrelevant to an employer or irrelevant to your your your
- 17:15Speaker 3: peers because you just don't have those skills. You're actually
- 17:18Speaker 3: just you're not even going to be competitive in the economy.
- 17:23Speaker 3: If another company has been working on this for five years,
- 17:27Speaker 3: or you know, someone else that's going for a job
- 17:29Speaker 3: for you, has has built up, you know, five years
- 17:32Speaker 3: worth of AI skills, they're going to be miles ahead
- 17:35Speaker 3: of you. You just not even going to be considered.
- 17:39Speaker 2: I was I used a makeup artist whales down for
- 17:42Speaker 2: another MC and gig in Wellington and she said, how
- 17:45Speaker 2: did you find me? And I said, I googled and
- 17:47Speaker 2: you came up. And she said, huh, she had just
- 17:49Speaker 2: had a baby, and she said, I asked, I asked
- 17:55Speaker 2: chatchbt how do I build a great platform? And I
- 17:59Speaker 2: followed the instructions and she said, I've had so much
- 18:02Speaker 2: work and she said it was so she didn't have
- 18:04Speaker 2: to pay anyone. She just followed the instructions of what
- 18:07Speaker 2: chat Chee told her to build a successful platform.
- 18:10Speaker 3: And here's an example of how to use AI as
- 18:13Speaker 3: a collaborator.
- 18:14Speaker 7: Right.
- 18:15Speaker 3: Uh, you know, we're always looking for advice to validate
- 18:20Speaker 3: our thinking to consider how to problem solve in a
- 18:24Speaker 3: different way. And so you know, asking chet, GPT or
- 18:30Speaker 3: any of these AI tools, Hey, here's the here's the
- 18:34Speaker 3: situation on can you give me some advice? How might
- 18:36Speaker 3: how might I do it? And then you you augment
- 18:39Speaker 3: that with you know, your own values, your own knowledge,
- 18:44Speaker 3: the knowledge you might get from a business mentor you know,
- 18:50Speaker 3: from from an advisor to build a plan. Right, It's
- 18:53Speaker 3: not like we're just taking it for taking everything that
- 18:57Speaker 3: an AI tool says. It's it's just a part of
- 19:00Speaker 3: our knowledge gathering, you know. And you know, Google search
- 19:03Speaker 3: volume is slowly coming down because more and more people
- 19:06Speaker 3: are going to chet, CHIP or Perplexity or any of
- 19:11Speaker 3: these tools now to ask it the questions that they
- 19:14Speaker 3: would normally have gone to Google, except Google just gave
- 19:17Speaker 3: them one point five trillion pages to sift through, whereas
- 19:21Speaker 3: chat GPT will actually give them a coherent answer, a
- 19:25Speaker 3: blended search result.
- 19:26Speaker 2: A distillation of the knowledge that's out there. Hi, guys,
- 19:29Speaker 2: this AI discussion is interesting. You'll always need a tradee
- 19:31Speaker 2: for many reasons. A plumber when the toilet blocks, a
- 19:33Speaker 2: mechanic to fix your brakes, and engineer to install the
- 19:36Speaker 2: machines and an electrician to wire them.
- 19:38Speaker 3: It's absolutely but that plumber also has hours every day
- 19:43Speaker 3: to do the invoicing and the paperwork and the accounting
- 19:46Speaker 3: and the customer service and support. Now, if you've got
- 19:48Speaker 3: AI tools that can handle some of that, then the
- 19:53Speaker 3: plumber and the brick layer will have more time, more
- 19:56Speaker 3: billable hours to build a more profitable business.
- 19:59Speaker 2: Perfect Murray, you've got a question.
- 20:03Speaker 8: Yeah, which of course means the plumber of course doesn't
- 20:05Speaker 8: leave the account and the lawyer and the other things.
- 20:08Speaker 8: Now an AI anagram that they can be done with
- 20:11Speaker 8: an app on their phone.
- 20:13Speaker 3: Well, arguably you don't, now if you can use Henry
- 20:16Speaker 3: if you're a sole trader. But you know, most businesses
- 20:20Speaker 3: will still need an accountant to sign off on charted
- 20:23Speaker 3: accounts and do other things. It's actually just the day
- 20:27Speaker 3: to day automated tasks which the accountant probably doesn't do.
- 20:32Speaker 3: It's actually on the business owner to do many of
- 20:35Speaker 3: those things, which you know suck up productive time.
- 20:40Speaker 8: I've been playing with chech GPT just like it. I've
- 20:43Speaker 8: just discovered it in the last couple of months, and
- 20:47Speaker 8: in the process of buying a new car, I've been
- 20:50Speaker 8: using chet GPT to compare different insurances for the motor
- 20:56Speaker 8: vehicle breakdown stuff. What I found interesting was this it
- 21:00Speaker 8: didn't just answer the questions that I put to it.
- 21:04Speaker 8: It intuitively knew the next part of the questions that
- 21:07Speaker 8: weren't a chat GP. So, for example, I gave tell
- 21:14Speaker 8: me about this motor vehicle insurance company. Not only did
- 21:18Speaker 8: it say yes, they've got a good reputation. As I've
- 21:21Speaker 8: been in court three or four times, these were the
- 21:24Speaker 8: reasons that people complained about them. So it gave me
- 21:26Speaker 8: an expansive answer. And then then it went on to
- 21:31Speaker 8: you need to make sure that if you're getting it
- 21:34Speaker 8: through a dealer that you're not getting charged xtra. You
- 21:36Speaker 8: can go through brokers or go through them directly. These
- 21:40Speaker 8: were part of the questions that weren't formulated, but they
- 21:43Speaker 8: were definitely part of the overall it was. It was
- 21:46Speaker 8: an interesting exchange, and I really questions, this is just
- 21:51Speaker 8: the beginning of this ten fifteen years down the track.
- 21:57Speaker 8: Then you're not you know, teachers, lawyers and stuff. Certainly,
- 22:03Speaker 8: phone operators, taxi drivers, truck drivers, those sort of things.
- 22:09Speaker 8: While they're not going to replace everything, it's going to
- 22:12Speaker 8: take a big chunk of a lot of that stuff away,
- 22:16Speaker 8: and back when we were shoveling holes with shovels and stuff,
- 22:22Speaker 8: the first mechanical digger is put one hundreds and thousands
- 22:26Speaker 8: of people out of work because the Industrial revolution changed
- 22:30Speaker 8: the way it worked. We're now in the AI revolution
- 22:37Speaker 8: and it's going to be a huge change. It's such
- 22:40Speaker 8: a speed. How are we going to keep up economically?
- 22:46Speaker 3: Look, you raised some big questions. These are conversations that
- 22:49Speaker 3: we need to be having as a society, that our
- 22:53Speaker 3: politicians need to be having with their communities. You know,
- 23:00Speaker 3: when we look at the pace of change from AI.
- 23:04Speaker 3: In twenty twenty two, when chatchebt launched, it could do
- 23:07Speaker 3: task that took human you know, a minute or two.
- 23:12Speaker 3: Today it can do tasks that takes me would take
- 23:15Speaker 3: me a day or two to complete that piece of work.
- 23:19Speaker 3: If we extrapolate that, you know, the pace of change
- 23:23Speaker 3: with AI is doubling every seven months, and that by
- 23:27Speaker 3: twenty thirty, AI is going to be able to do
- 23:29Speaker 3: tasks that take humans a month to do. That is
- 23:32Speaker 3: going to change the shape of our businesses. It is
- 23:35Speaker 3: going to change the shape of our economies, and we
- 23:38Speaker 3: need to be having these conversations now around how we're
- 23:41Speaker 3: building sustainable business, sustainable careers and what our economy is
- 23:46Speaker 3: going to look like and how we're going to support that.
- 23:48Speaker 3: And we're just not having these conversations enough, with enough
- 23:54Speaker 3: seriousness and enough honesty throughout New Zealand. And this is
- 23:59Speaker 3: why being on the show today with Kerry and talking
- 24:03Speaker 3: at all the conferences and the AI Academy that we run,
- 24:06Speaker 3: all of these things in the work that they forum do,
- 24:10Speaker 3: all of these parts of the New Zealand tech sect
- 24:13Speaker 3: to driving it are incredibly important to raising awareness around this.
- 24:18Speaker 2: Yeah, because you don't have the answers as to what's
- 24:20Speaker 2: going to happen to society. You just know how AI work.
- 24:23Speaker 3: I'm just at the point to the end of the
- 24:24Speaker 3: sphere where I'm seeing this stuff all day every day.
- 24:27Speaker 3: I'm studying the research I'm hearing from business owners around
- 24:31Speaker 3: the country, the good, the bad, the positive, the opportunity,
- 24:35Speaker 3: and you know, I can see what we can see
- 24:39Speaker 3: what's coming down the pipeline. We can see how this
- 24:42Speaker 3: change is impacting business. We know that businesses in New
- 24:45Speaker 3: Zealand are already letting people go because AI is doing
- 24:50Speaker 3: the work right. We are on the precipice of an
- 24:56Speaker 3: incredible period of change, and people are not going to
- 25:02Speaker 3: be able to adapt if they're not skilled to adapt.
- 25:06Speaker 2: Yep, baring your head in the sand is not going
- 25:09Speaker 2: to make it go away.
- 25:11Speaker 3: Bearing your head in the sand is not going to
- 25:12Speaker 3: be helpful for anybody.
- 25:14Speaker 2: And like my makeup artist Atext writes to, AI is fantastic.
- 25:18Speaker 2: I built my computer website using AI. I have no
- 25:21Speaker 2: knowledge of website building or coding, just gave it instructions
- 25:24Speaker 2: that coded everything for me. Then I deployed my site.
- 25:27Speaker 2: Saved me thousands of dollars and hundreds of hours, which
- 25:30Speaker 2: is true. And I was talking to the researchers at
- 25:33Speaker 2: the Center for Brain Research Trust who are trying to
- 25:35Speaker 2: find the cure for dementia and Alzheimer's and all that
- 25:37Speaker 2: sort of thing, and they said, AI now can crunch
- 25:40Speaker 2: the kind of boring papers and numbers that they need
- 25:43Speaker 2: to crunch that used to take hundreds of hours. That
- 25:46Speaker 2: leaves them the ability to get on and use their
- 25:49Speaker 2: brains to find cures.
- 25:50Speaker 3: AI is helping people be better business owners, be better scientists,
- 25:54Speaker 3: be better teachers, be better astronauts if they know how
- 25:58Speaker 3: to use it. If they know how to use it right,
- 26:01Speaker 3: So you know you'll get left behind if you don't,
- 26:05Speaker 3: because you've just become irrelevant. As I said earlier, So
- 26:09Speaker 3: you know, what do you what do you do? Where
- 26:11Speaker 3: do we Where do we start? You know, as as
- 26:15Speaker 3: business owners, you know, go and get a business mentor
- 26:18Speaker 3: from business mentors and Z we're building an AI project
- 26:21Speaker 3: with them to help that relationship thrive. Jump on learn
- 26:28Speaker 3: dot New Zealand dot AI, which is our AI academy.
- 26:31Speaker 3: Everyone can join for free. We want rerund webinars and
- 26:35Speaker 3: workshops and training programs you know every week through there
- 26:39Speaker 3: to do skills training at scale. We go into companies
- 26:43Speaker 3: and we help senior leadership teams tackle the big problems,
- 26:47Speaker 3: think about governance and privacy and strategy and use cases
- 26:51Speaker 3: and operations and start utilizing it. If you can ask
- 26:56Speaker 3: a question you can use AI.
- 27:00Speaker 2: Nathan, Does that answer your question about how you learn
- 27:03Speaker 2: an up skill in AI?
- 27:06Speaker 9: Certainly go some way towards this. I suspect it's one
- 27:10Speaker 9: of those cases where what you learn and there's an
- 27:14Speaker 9: element of having to tease itself by applying generic content
- 27:18Speaker 9: for your situation.
- 27:21Speaker 2: Yeah, so do you do you want to learn about
- 27:23Speaker 2: certification or.
- 27:26Speaker 9: Well I was a bit a curious, so just yes.
- 27:28Speaker 9: So just to give a bit of context, so everybody understands,
- 27:33Speaker 9: I'm a business analyst by trade, so a lot of
- 27:35Speaker 9: my job is about implementing new systems and helping people
- 27:39Speaker 9: help helping businesses do their business better using technology. And
- 27:44Speaker 9: so part of my job is or traders to actually
- 27:48Speaker 9: learn these fools and have to come up to speed
- 27:50Speaker 9: with how they're being applied. And I wanted to sort
- 27:54Speaker 9: of like just share my experiences that.
- 27:56Speaker 5: Over the last six months I've been progressively up killing
- 28:00Speaker 5: myself by doing a short course online and the basis
- 28:05Speaker 5: of technology of gt GPT, et cetera, and understanding.
- 28:10Speaker 9: What it can do, and then using that as a basis.
- 28:13Speaker 5: To go away and supply the skills in my daily life.
- 28:16Speaker 2: And is that the sort of thing you're talking about?
- 28:18Speaker 3: Absolutely, it's people. It's people like you who ambassadors for AI.
- 28:25Speaker 3: You're the champions of AI, people that are influencing the
- 28:28Speaker 3: practical and responsible use of artificial intelligence in businesses, organizations
- 28:33Speaker 3: and community groups around New Zealand. We have an AI
- 28:37Speaker 3: Ambassador workshop and course that we have through our AI Academy.
- 28:43Speaker 3: But you know, you're a standout example of someone who's
- 28:47Speaker 3: taking the ball by the horns, looking for a free
- 28:50Speaker 3: practical course to start learning and start being curious around
- 28:55Speaker 3: how it's going to impact your world in the world
- 28:57Speaker 3: of those around you. So well done, bear.
- 29:00Speaker 7: If you have a question, oh yeah, well actually it's
- 29:03Speaker 7: more just one, just a couple of things to say. One,
- 29:06Speaker 7: I just believe as humans we creative and if that
- 29:11Speaker 7: door shuts, another one will open. I've been using AI
- 29:15Speaker 7: for a while and learning bigger part of learning about it,
- 29:18Speaker 7: but I've been working with young people for thirty years,
- 29:22Speaker 7: use at risk and using while people are It's been
- 29:29Speaker 7: hard geting people to discuss the positive outcomes of it.
- 29:33Speaker 7: But while everybody's having these discussions on working in high schools,
- 29:38Speaker 7: and these kids have already the train's already left the station,
- 29:42Speaker 7: you know, as into using using AI and so it's
- 29:46Speaker 7: been just the most amazing tool. And as I said,
- 29:50Speaker 7: this thing is here to serve you, it's not the master.
- 29:53Speaker 7: And helping them write their stories if they're having trouble
- 29:57Speaker 7: with spelling or even parts of the education is to
- 30:02Speaker 7: you know, uh, put the information in. But even when
- 30:05Speaker 7: it comes down and it's formatted like, incredibly, the confidence
- 30:09Speaker 7: these kids are getting now to write things is phenomenal.
- 30:12Speaker 7: All of a sudden, they don't feel so dumb about
- 30:16Speaker 7: what they're doing. It actually comes out. But what I'm
- 30:19Speaker 7: doing with them is saying like, yeah, that's really cool,
- 30:22Speaker 7: but I want you to humanize it now, and they
- 30:26Speaker 7: actually have to rewrite it. So they're writing and they're
- 30:30Speaker 7: putting their own stance of what's been uh, you know,
- 30:34Speaker 7: put out with check GPI. But this that. There's a
- 30:37Speaker 7: dozen also, which I honestly can't remember them all. I've
- 30:40Speaker 7: even got one young man who used photoshop to do
- 30:45Speaker 7: a character and then he put it in the AI
- 30:48Speaker 7: and it's he put all the writings. He actually wrote
- 30:52Speaker 7: the thing. He said just bullet points. Just tried to
- 30:55Speaker 7: sit with him because he's very creative, and he got
- 30:58Speaker 7: himself a comic with characters with but he did it.
- 31:04Speaker 7: I did it, but he did it. He had to
- 31:09Speaker 7: put it and put it in. So I'm just saying
- 31:12Speaker 7: that people, these conversations that you say we need to have,
- 31:18Speaker 7: we should have had them a year ago that this
- 31:22Speaker 7: has been going on. So I just interested listening to
- 31:25Speaker 7: you that fear sometimes overtakes people. But I think it's
- 31:31Speaker 7: something that we we have to embrace. And I'm in
- 31:33Speaker 7: my seventies by the way.
- 31:35Speaker 2: So I'm glad you said that because I was going
- 31:36Speaker 2: to ask you good on you in your seventies and
- 31:39Speaker 2: a news talk said, be that's it. Doesn't an hour
- 31:42Speaker 2: go quickly fast? Isn't it? Can AI make time extent? No?
- 31:47Speaker 2: It can't. Justin just if you could repeat those websites
- 31:51Speaker 2: again where people can get and I should stress this
- 31:53Speaker 2: free information.
- 31:55Speaker 3: Yeah, So come and visit us at New Zealand dot
- 31:58Speaker 3: AI and you'll find links there to the AI Academy
- 32:02Speaker 3: and all of the events and things like that that
- 32:05Speaker 3: you can get on and be a part of and
- 32:07Speaker 3: start your learning journey with us.
- 32:09Speaker 2: And business mentors too.
- 32:11Speaker 3: Yeah, and business mentors, you know, sign up to become
- 32:15Speaker 3: a mentor. If you're a business owner, sign up to
- 32:19Speaker 3: access our mentors.
- 32:22Speaker 7: You know.
- 32:22Speaker 3: It's a fantastic service. We've been around thirty plus years
- 32:26Speaker 3: and we've got fantastic people from right around the country
- 32:30Speaker 3: all there to lend their expertise to help your business grow.
- 32:34Speaker 2: Absolutely love AI. It's helped so much in every aspect
- 32:36Speaker 2: of life. My child is in between schools at the moment.
- 32:39Speaker 2: AI has populated daily literacy, numerous in science to do
- 32:42Speaker 2: daily without any kind of agenda. That's very good.
- 32:47Speaker 3: Whatever you want to learn at school at university, go
- 32:51Speaker 3: and learn it, learn it with AI. If you want
- 32:53Speaker 3: to be a biologist, a lawyer, accountant, a builder, whatever
- 32:56Speaker 3: it is, go and learn that. Be your best at it.
- 33:00Speaker 3: Do it with AI running alongside you.
- 33:03Speaker 2: Perfect Garriy, this AI chat would be one of the
- 33:06Speaker 2: best for ages. I'm eighty one. I see this AI
- 33:09Speaker 2: talk will lead to me doing a course to assist
- 33:11Speaker 2: in aspects of our consultants.
- 33:13Speaker 3: I love you.
- 33:14Speaker 2: It's Peter from Takapoona. You're fate eighty one and he's
- 33:17Speaker 2: going to be learning the AI. Go you and thank
- 33:20Speaker 2: you so much for your time too. I really do
- 33:22Speaker 2: appreciate it. I found the preso fascinating and the information
- 33:26Speaker 2: and the potentials for fascinating as well.
- 33:28Speaker 1: For more from News Talk st B, listen live on
- 33:31Speaker 1: air or online, and keep our shows with you wherever
- 33:34Speaker 1: you go with our podcasts on iHeartRadio.