Latest / Omni Talk Retail / Inside Target’s 500 Job Decision | Fast Five shorts
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- 0:00Target
- 0:00is
- 0:00cutting
- 0:01about
- 0:01500
- 0:01rolls
- 0:02at
- 0:02distribution
- 0:02centers
- 0:03and
- 0:03regional
- 0:03offices
- 0:04while
- 0:04simultaneously
- 0:05investing
- 0:06more
- 0:06money
- 0:06into
- 0:06frontline
- 0:07store
- 0:07staffing
- 0:08to
- 0:08improve
- 0:09customer
- 0:09experience,
- 0:10according
- 0:10to
- 0:10CNBC.
- 0:11Again,
- 0:11Target
- 0:12is
- 0:12eliminating
- 0:13around
- 0:13100
- 0:13positions
- 0:14at
- 0:14the
- 0:14store
- 0:15district
- 0:15level
- 0:15and
- 0:15about
- 0:16400
- 0:16across
- 0:16its
- 0:17supply
- 0:17chain
- 0:17site
- 0:18while
- 0:18redirecting
- 0:19those
- 0:19resources
- 0:20to
- 0:20add
- 0:20more
- 0:20hours
- 0:21for
- 0:21frontline
- 0:21store
- 0:21employees.
- 0:22The
- 0:22big
- 0:22box
- 0:23retailer
- 0:23said
- 0:23it's
- 0:24making
- 0:24changes
- 0:24to
- 0:24the
- 0:24way
- 0:25it
- 0:25runs
- 0:25an
- 0:25overseas
- 0:26store
- 0:26stores
- 0:26to
- 0:26improve
- 0:27the
- 0:27customer
- 0:27experience,
- 0:28a
- 0:28top
- 0:28goal
- 0:29of
- 0:29new
- 0:29CEO
- 0:29Michael
- 0:30Fidelke,
- 0:30who
- 0:30took
- 0:31over
- 0:31on
- 0:31February
- 0:321.
- 0:32Target
- 0:33is
- 0:33reducing
- 0:33the
- 0:34number
- 0:34of
- 0:34store
- 0:34districts
- 0:35to
- 0:35streamline
- 0:35operations
- 0:36and
- 0:36putting
- 0:36money
- 0:37toward
- 0:37additional
- 0:38labor
- 0:38hours
- 0:38and
- 0:39new
- 0:39guest
- 0:39experience
- 0:40training
- 0:40for
- 0:41every
- 0:41team
- 0:41member
- 0:42at
- 0:42every
- 0:42store.
- 0:43Joe,
- 0:44I'm
- 0:45curious,
- 0:45how
- 0:45meaningful
- 0:46do
- 0:46you
- 0:46think
- 0:46Target's
- 0:47announcement
- 0:48to
- 0:48invest
- 0:49more
- 0:49in
- 0:49store
- 0:50staffing
- 0:50actually
- 0:50is?
- 0:53Well,
- 0:53I
- 0:53certainly
- 0:54think
- 0:54it's
- 0:54addressing
- 0:55the
- 0:55thing
- 0:56that
- 0:56comes
- 0:57up
- 0:57the
- 0:57most
- 0:57when
- 0:57people
- 0:59critique
- 0:59Target's
- 1:01current
- 1:02performance
- 1:02guest
- 1:03experience.
- 1:04What's
- 1:04causing
- 1:04the
- 1:04most
- 1:05problems
- 1:06with
- 1:06people
- 1:06who
- 1:07used
- 1:08to
- 1:08love
- 1:08Target
- 1:08but
- 1:09maybe
- 1:09don't
- 1:09shop
- 1:09there
- 1:10as
- 1:10often
- 1:10anymore
- 1:11or
- 1:12kind
- 1:12of
- 1:12used
- 1:12to
- 1:12go
- 1:12to
- 1:12Target
- 1:13because
- 1:13they
- 1:13wanted
- 1:13to
- 1:14and
- 1:14now
- 1:14kind
- 1:14of
- 1:14only
- 1:14go
- 1:15when
- 1:15they
- 1:15need
- 1:15to.
- 1:16I
- 1:16think
- 1:17improving
- 1:17that
- 1:19frontline
- 1:19experience,
- 1:20just
- 1:20having
- 1:20more
- 1:21bodies
- 1:21in
- 1:21stores
- 1:21because
- 1:22that's
- 1:22a
- 1:22thing
- 1:22that
- 1:22robots
- 1:23can't
- 1:23do
- 1:23yet,
- 1:24can
- 1:24only
- 1:24help.
- 1:25But
- 1:25I
- 1:25think
- 1:25the,
- 1:26the
- 1:26proof
- 1:26is
- 1:26certainly
- 1:27going
- 1:27to
- 1:27be
- 1:27in
- 1:27the
- 1:27execution
- 1:28of
- 1:28that.
- 1:28So
- 1:28I
- 1:28think,
- 1:28I
- 1:28think,
- 1:28I
- 1:29guess
- 1:29I
- 1:29would
- 1:29say
- 1:29they're,
- 1:29they're
- 1:30saying
- 1:30the
- 1:30right
- 1:30thing,
- 1:30but
- 1:31we're
- 1:31going
- 1:31to
- 1:31have
- 1:31to
- 1:31see
- 1:31how
- 1:32that
- 1:32manifests.
- 1:32It's
- 1:32also
- 1:33not
- 1:33the
- 1:33kind
- 1:33of
- 1:33thing
- 1:33you
- 1:33can
- 1:34change
- 1:34overnight,
- 1:34especially
- 1:35not
- 1:35with
- 1:35a
- 1:35store
- 1:35fleet
- 1:36as
- 1:36big
- 1:36as
- 1:36theirs
- 1:36is.
- 1:37And
- 1:37so,
- 1:37so
- 1:38it's
- 1:38going
- 1:38to
- 1:38be
- 1:38a,
- 1:39a
- 1:39big
- 1:39gap
- 1:40between
- 1:40kind
- 1:40of,
- 1:40kind
- 1:41of
- 1:41saying
- 1:41the
- 1:41right
- 1:42thing
- 1:42now
- 1:42and,
- 1:43and
- 1:43having
- 1:43it
- 1:43come
- 1:44to
- 1:44reality,
- 1:44you
- 1:45know,
- 1:46three
- 1:46months
- 1:46from
- 1:46now,
- 1:47probably
- 1:48at
- 1:48the
- 1:48soonest.
- 1:49So,
- 1:50Joe,
- 1:50if
- 1:50I
- 1:50read
- 1:50between
- 1:50the
- 1:51lines.
- 1:51So
- 1:51you're
- 1:51a
- 1:51little
- 1:51skeptical
- 1:52of
- 1:52the
- 1:52impact
- 1:52of
- 1:53this
- 1:53announcement?
- 1:54A
- 1:54little
- 1:54bit.
- 1:54There's
- 1:54a
- 1:55little
- 1:55skepticism
- 1:55that
- 1:55you're
- 1:56viewing.
- 1:56This
- 1:56announcement
- 1:56with,
- 1:57I
- 1:57guess,
- 1:57I
- 1:58guess
- 1:58a
- 1:58little
- 1:58bit.
- 1:58And
- 1:58also
- 1:59like
- 1:59kind
- 1:59of
- 2:00there
- 2:00needs
- 2:00to
- 2:00be
- 2:01some
- 2:01expectation
- 2:01setting
- 2:02just
- 2:02around
- 2:03like
- 2:03it's
- 2:03not
- 2:03going
- 2:03to
- 2:04be
- 2:04an
- 2:04overnight.
- 2:05Suddenly
- 2:06the
- 2:06shelves
- 2:07will
- 2:07be
- 2:07stocked
- 2:07with
- 2:07everything
- 2:08that
- 2:08people
- 2:08want
- 2:09to
- 2:09buy
- 2:09and
- 2:09it'll
- 2:10be
- 2:10a
- 2:11back
- 2:11to
- 2:11the,
- 2:12the
- 2:12Target
- 2:12in
- 2:13store
- 2:13experience
- 2:13that
- 2:13we
- 2:14were
- 2:14all
- 2:14used
- 2:14to
- 2:14say
- 2:14five
- 2:15years
- 2:15ago.
- 2:15I
- 2:15think
- 2:16they're
- 2:16going
- 2:16to
- 2:16need
- 2:16to
- 2:16temper
- 2:17expectations
- 2:17about
- 2:17just
- 2:17how
- 2:18fast
- 2:18they
- 2:18can
- 2:19execute
- 2:19on
- 2:20what
- 2:20they're
- 2:20talking
- 2:20about.
- 2:20Today,
- 2:22especially
- 2:22amongst
- 2:22the
- 2:22leadership
- 2:23changes
- 2:23they
- 2:23just
- 2:23announced
- 2:23too.
- 2:24They've
- 2:24got
- 2:24a
- 2:24lot
- 2:24of
- 2:24things
- 2:25to
- 2:25sort
- 2:25out
- 2:25internally
- 2:26now
- 2:26as
- 2:26well.
- 2:26Yeah,
- 2:27I
- 2:27mean,
- 2:27I'll
- 2:28go
- 2:28a
- 2:28little
- 2:29heavier
- 2:29handed
- 2:29on
- 2:29this.
- 2:29I
- 2:29don't
- 2:30think
- 2:30this
- 2:30is
- 2:30going
- 2:30to
- 2:30surprise
- 2:30anybody,
- 2:31but
- 2:31I
- 2:31think
- 2:31it's
- 2:31backed
- 2:32up
- 2:32by
- 2:32the
- 2:32math.
- 2:32So
- 2:33I
- 2:33think,
- 2:33I
- 2:33think
- 2:33it's
- 2:34smoke
- 2:34and
- 2:34mirrors
- 2:34as
- 2:35a
- 2:35PR
- 2:35announcement
- 2:36and
- 2:36they're
- 2:36the.
- 2:36And
- 2:36it's
- 2:37smoking
- 2:37mirrors
- 2:37from
- 2:37the
- 2:37master
- 2:38of
- 2:38PR
- 2:38smoke
- 2:39and
- 2:39mirrors,
- 2:39which
- 2:39is
- 2:39Target
- 2:40said
- 2:41you
- 2:41do
- 2:41the
- 2:41math
- 2:41on
- 2:41this.
- 2:42The
- 2:42article
- 2:43states
- 2:43very
- 2:43clearly
- 2:44that
- 2:44the
- 2:44average
- 2:44pay
- 2:45rate
- 2:45starts,
- 2:46starts
- 2:46at
- 2:46$15
- 2:47an
- 2:47hour.
- 2:48So
- 2:48annually
- 2:49that's
- 2:49$31,000
- 2:50a
- 2:50year.
- 2:51The
- 2:51average
- 2:52position
- 2:52eliminated.
- 2:53On
- 2:53the
- 2:53high
- 2:54side,
- 2:54on
- 2:54the
- 2:55high
- 2:55side
- 2:56is
- 2:56$200,000
- 2:57per
- 2:57year.
- 2:57So
- 2:57that's
- 2:58basically
- 2:58an
- 2:58additional
- 2:59six
- 2:59and
- 2:59a
- 2:59half
- 3:00people
- 3:00for
- 3:01each
- 3:01eliminated
- 3:01position,
- 3:02which
- 3:02equates
- 3:03to,
- 3:04best
- 3:04case,
- 3:04an
- 3:04additional
- 3:053,225
- 3:07workers,
- 3:07which,
- 3:08which
- 3:08is
- 3:08less
- 3:08than
- 3:09one
- 3:09extra
- 3:10one
- 3:10and
- 3:10a
- 3:10half
- 3:11workers
- 3:11per
- 3:11store
- 3:12across
- 3:12the
- 3:12entire
- 3:13fleet.
- 3:13To
- 3:14say
- 3:14nothing
- 3:14of
- 3:14the
- 3:15added
- 3:15expense
- 3:15that
- 3:15comes
- 3:16from
- 3:16initiatives
- 3:16when
- 3:16you
- 3:17start
- 3:17saying
- 3:17things
- 3:17like
- 3:17we're
- 3:18going
- 3:18to
- 3:18increase
- 3:18employee
- 3:19training
- 3:19as
- 3:20well,
- 3:20in
- 3:20addition
- 3:21to
- 3:21having
- 3:21to
- 3:21replace
- 3:22the
- 3:22work
- 3:22from
- 3:22the
- 3:22workers
- 3:23who've
- 3:23left.
- 3:24So
- 3:25these
- 3:25investments,
- 3:26to
- 3:26me,
- 3:26they
- 3:26don't,
- 3:27they
- 3:27on
- 3:28the
- 3:28core,
- 3:28they
- 3:28don't
- 3:28amount
- 3:29to
- 3:29anything
- 3:29when
- 3:29you
- 3:30step
- 3:30back
- 3:30and
- 3:30you
- 3:30do
- 3:30the
- 3:31numbers
- 3:31unless
- 3:31they're
- 3:32also
- 3:32putting
- 3:32more
- 3:33money
- 3:34behind
- 3:34training
- 3:35and
- 3:35store
- 3:35efforts.
- 3:36But
- 3:36the
- 3:37articles
- 3:37didn't
- 3:37really
- 3:38hint
- 3:38to
- 3:38that.
- 3:38They
- 3:39said
- 3:39it
- 3:39was
- 3:39all
- 3:39coming
- 3:39through
- 3:40the
- 3:40layoff.
- 3:40So,
- 3:40and
- 3:41I
- 3:41don't
- 3:41know
- 3:42what's
- 3:43your
- 3:43take
- 3:43here?
- 3:43Do
- 3:44you
- 3:44agree
- 3:44with
- 3:44me?
- 3:44Do
- 3:44you
- 3:44disagree
- 3:45with
- 3:45me?
- 3:45Are
- 3:45you
- 3:45more
- 3:45on
- 3:46Joe's
- 3:46side
- 3:46or
- 3:46maybe
- 3:47Joe
- 3:47agrees
- 3:47with
- 3:47me
- 3:48now
- 3:48too.
- 3:48I
- 3:48don't
- 3:48know.
- 3:48But
- 3:49where
- 3:49do,
- 3:49where
- 3:49do
- 3:49you
- 3:49come
- 3:50down?
- 3:50Look,
- 3:51I
- 3:51think
- 3:51the
- 3:51most
- 3:51important
- 3:52thing
- 3:52about
- 3:52this
- 3:53is
- 3:54Target.
- 3:54What
- 3:54Joe
- 3:55said,
- 3:55Target
- 3:55is
- 3:56acknowledging
- 3:56the
- 3:56state
- 3:57of
- 3:57their
- 3:57stores
- 3:57in
- 3:57the
- 3:58statement.
- 3:58So
- 3:58I
- 3:59think
- 3:59that's
- 3:59not
- 4:00PR
- 4:00smoke
- 4:00and
- 4:00mirrors.
- 4:01That's
- 4:01just
- 4:01calling
- 4:02it
- 4:02and
- 4:02saying
- 4:02we
- 4:02see
- 4:03it
- 4:03now.
- 4:04This,
- 4:04that,
- 4:05that
- 4:05it
- 4:05gives
- 4:05me
- 4:06hope
- 4:06that
- 4:06we'll
- 4:06start
- 4:06to
- 4:07hear
- 4:07from
- 4:07Michael
- 4:07Fedelke
- 4:08some
- 4:08of
- 4:08the
- 4:08other
- 4:08things
- 4:09that
- 4:09are
- 4:10plaguing
- 4:10Target
- 4:11right
- 4:11now
- 4:12and
- 4:12that
- 4:12he's
- 4:13going
- 4:13to
- 4:13address
- 4:13them.
- 4:14However,
- 4:14I
- 4:15think
- 4:15Joe
- 4:15and
- 4:16you
- 4:16bring
- 4:16up
- 4:16very
- 4:16good
- 4:17points.
- 4:18We,
- 4:18the
- 4:19customers
- 4:19are
- 4:19going
- 4:19to
- 4:19expect
- 4:20to
- 4:20see
- 4:20some
- 4:20changes.
- 4:21So
- 4:21they're,
- 4:21you're
- 4:22putting
- 4:22something
- 4:22like
- 4:23this
- 4:23out
- 4:23there.
- 4:24So
- 4:24within
- 4:25a
- 4:25few
- 4:25months,
- 4:26customers
- 4:26are
- 4:26going
- 4:26to
- 4:27expect
- 4:27to
- 4:27see
- 4:27that
- 4:28stores
- 4:28look
- 4:28better,
- 4:29that
- 4:29they're
- 4:29getting
- 4:29better
- 4:30support
- 4:30within
- 4:31their
- 4:31store,
- 4:32their
- 4:32Target
- 4:32stores
- 4:32on
- 4:32their
- 4:33Target
- 4:33runs.
- 4:34And
- 4:34so
- 4:34I
- 4:34think
- 4:35it's
- 4:35really
- 4:35up
- 4:35to
- 4:35Target
- 4:36to,
- 4:36to
- 4:37prove
- 4:37it
- 4:37themselves.
- 4:38They'll,
- 4:38They've.
- 4:38They've
- 4:39put
- 4:39it
- 4:39out
- 4:39there,
- 4:39they've
- 4:40set
- 4:40a
- 4:40goal
- 4:40publicly,
- 4:41and
- 4:41now
- 4:42we'll
- 4:42see
- 4:42if
- 4:42they
- 4:42can.
- 4:43If
- 4:43they
- 4:43can
- 4:43make
- 4:44good
- 4:44on
- 4:44it.
- 4:44But
- 4:45I
- 4:45think,
- 4:45you
- 4:45know,
- 4:45you
- 4:46also
- 4:46bring
- 4:46up
- 4:46some
- 4:46good
- 4:47points
- 4:47when
- 4:47you
- 4:47were
- 4:47doing
- 4:47the
- 4:47math.
- 4:48Like,
- 4:48I
- 4:48think
- 4:48there's
- 4:49also
- 4:49stuff
- 4:49going
- 4:49on
- 4:49behind
- 4:50the
- 4:50scenes
- 4:50that
- 4:50we
- 4:50are
- 4:51not
- 4:51privy
- 4:51to
- 4:52that
- 4:52is
- 4:52like,
- 4:52what.
- 4:53What
- 4:53does
- 4:53this
- 4:53mean
- 4:53then?
- 4:54Does
- 4:54a,
- 4:54Does
- 4:54a
- 4:54DTL
- 4:55now
- 4:55have
- 4:55a
- 4:56bigger
- 4:56territory
- 4:56that
- 4:57they
- 4:57have
- 4:57to
- 4:57look
- 4:57after?
- 4:58What
- 4:58does
- 4:58that
- 4:58mean
- 4:58for
- 4:59their
- 4:59role
- 5:00and
- 5:00making
- 5:00sure
- 5:00that
- 5:00there's
- 5:01consistency
- 5:02across
- 5:02all
- 5:02of
- 5:02these
- 5:03things
- 5:03that
- 5:03are
- 5:03being
- 5:03done
- 5:04to
- 5:04change
- 5:04what
- 5:04the
- 5:04store
- 5:05experience
- 5:05is
- 5:05like.
- 5:05Like,
- 5:06there's
- 5:06a
- 5:06lot
- 5:06of
- 5:06open
- 5:07questions
- 5:07there
- 5:09and
- 5:09what
- 5:09this
- 5:09is
- 5:10actually
- 5:10going
- 5:10to
- 5:10look
- 5:10like.
- 5:11But
- 5:11Target
- 5:11said
- 5:12it,
- 5:12and
- 5:12now
- 5:13I
- 5:13think
- 5:13all
- 5:13we
- 5:13can
- 5:14do
- 5:14is
- 5:14wait
- 5:14and
- 5:15see.
- 5:15Do
- 5:15they
- 5:16pay,
- 5:16Pay
- 5:17or
- 5:17make
- 5:17good
- 5:18on
- 5:18this
- 5:18promise?
- 5:19And,
- 5:19and
- 5:19is
- 5:19this
- 5:20the
- 5:20first,
- 5:20hopefully,
- 5:21of
- 5:21many
- 5:21things
- 5:21that
- 5:22we
- 5:22see
- 5:22Target
- 5:23outwardly
- 5:23acknowledge
- 5:24and
- 5:24then
- 5:25make
- 5:25good
- 5:25with?
- 5:26Yeah,
- 5:26and
- 5:27as
- 5:27a
- 5:27former
- 5:27district
- 5:27manager,
- 5:28I
- 5:28can
- 5:28tell
- 5:28you,
- 5:28yes,
- 5:28that's
- 5:29going
- 5:29to
- 5:29be
- 5:29the
- 5:29case.
- 5:29Like,
- 5:30that's,
- 5:30that's
- 5:31how
- 5:31this
- 5:31works.
- 5:31They're
- 5:31going
- 5:31to
- 5:32have
- 5:32more
- 5:32territory
- 5:32to
- 5:32cover.
- 5:32It's
- 5:33going
- 5:33to
- 5:33be
- 5:33more
- 5:33travel
- 5:33expenses,
- 5:34too,
- 5:34that
- 5:34have
- 5:35to
- 5:35be,
- 5:35you
- 5:35know,
- 5:35accounted
- 5:36for.
- 5:36So,
- 5:37Joe,
- 5:37any
- 5:37last
- 5:38word
- 5:38on
- 5:38this
- 5:38one?
- 5:39No,
- 5:40I,
- 5:40I
- 5:40think
- 5:40I
- 5:40agree
- 5:41with
- 5:41you
- 5:41both
- 5:41that,
- 5:42you
- 5:42know,
- 5:42if
- 5:42this
- 5:43is,
- 5:43if
- 5:43this
- 5:43is
- 5:43it,
- 5:44if,
- 5:44you
- 5:44know,
- 5:44here's.
- 5:45Here's
- 5:45the
- 5:45plan,
- 5:45like,
- 5:46we
- 5:46fire
- 5:46these
- 5:46500
- 5:47people
- 5:47and
- 5:47everything
- 5:48will
- 5:48be
- 5:48golden
- 5:49in
- 5:49our
- 5:49stores.
- 5:50Like,
- 5:50clearly
- 5:52that
- 5:52doesn't
- 5:53seem
- 5:54possible
- 5:54to
- 5:54me.
- 5:55And
- 5:55as
- 5:55the
- 5:55shop
- 5:55talk
- 5:55guy,
- 5:56I'll
- 5:56always
- 5:56probably
- 5:56be
- 5:56more
- 5:56diplomatic
- 5:57than
- 5:57you
- 5:57guys
- 5:57could
- 5:58be
- 5:58about
- 5:58it.
- 5:58But,
- 5:59but,
- 5:59but,
- 5:59so,
- 6:00so
- 6:00I
- 6:00guess
- 6:00my,
- 6:01my
- 6:01optimistic
- 6:01view
- 6:02is,
- 6:02is
- 6:02like,
- 6:02Ann,
- 6:03like,
- 6:03this
- 6:03is,
- 6:03this
- 6:03is
- 6:03the
- 6:04first
- 6:04step,
- 6:05and
- 6:05there
- 6:06will
- 6:06be
- 6:06more
- 6:06steps
- 6:07announced
- 6:07in,
- 6:07in
- 6:07coming
- 6:08weeks.
- 6:08And
- 6:08then,
- 6:08you
- 6:09know,
- 6:09hopefully
- 6:09again,
- 6:09shoppers
- 6:10will
- 6:10start
- 6:10to
- 6:11see
- 6:11execution,
- 6:12you
- 6:13know,
- 6:13in,
- 6:13in
- 6:14the
- 6:14next
- 6:14six,
- 6:15eight
- 6:15weeks,
- 6:15few
- 6:16months.
- 6:16Yeah,
- 6:17yeah,
- 6:17Joe,
- 6:17I
- 6:17think
- 6:18everybody's
- 6:18more
- 6:18diplomatic
- 6:19about
- 6:19things
- 6:19that
- 6:19I
- 6:19am.
- 6:20That's
- 6:21probably
- 6:21the
- 6:21rule
- 6:21of
- 6:22this
- 6:22show.