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182. Build a Business Culture That Lasts with Robert Spector

Success can be a dangerous thing for a business.

It can make leaders comfortable. Slow. Certain the old formula will keep working.

This week on The Keynote Curators Podcast, Robert Spector, the world’s leading independent authority on the iconic company Nordstrom, shares what keeps companies relevant long after their first big win. From Amazon’s “Day One” mindset to the danger of copying competitors, this conversation is about business culture that stays sharp instead of stale.

For event pros, leaders, and high performers: if your audience is thinking about business culture, customer service…

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