Who pays the electricians call-out fee? The landlord or tenant?

Anele and the Club on 947 · Sep 8, 2026 · 26m · transcript

Kenneth says his tenant called him in a panic because her unit was the only one without electricity. Trying to be a good landlord, he immediately called an electrician who charged a R1,250 call-out fee.

But before the electrician could even attend to the problem, the tenant called back to say she had figured it out: the DB board had tripped, and her electricity was back on.

Now Kenneth has told her that if the electrician won't refund the call-out fee, she needs to pay the R1,250. But she refuses, saying the fee isn't her responsibility.

So, who's wrong here? Should the landlord absorb the…