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5 On Your Side fights for military family refund after deployment call

Can you really trust travel insurance when it matters most? A Fort Bragg family tried to use their policy after a sudden deployment forced them to cancel a trip, only to face a roadblock.

WRAL 5 On Your Side's Keely Arthur stepped in to help recover more than $1,000. She talks through the process and tells you what you should know about travel insurance.

The skinny

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