2 Minute Drill: Who's Managing Your AI Agents? The Case for Non-Human HR with Drex DeFord

UnHack with Drex DeFord · Mar 31, 2026 · 5m

Drex makes the case for a role that doesn't exist yet but probably should: VP of Non-Human Resources. As AI agents multiply across health system environments, often deployed by vendors without oversight, the management infrastructure simply isn't keeping up. Agents have access, make judgment calls, and operate inside frameworks that affect patients and business operations, yet most have no job description, no onboarding, and no performance review. Drawing on signals from Harvard Business Review, Deloitte, Gartner, and Microsoft, Drex argues healthcare is quietly building a second workforce…