What is Empathy?
In this episode, Maria discusses:
What empathy is and how it can be leveraged by brands, leaders, and teams.
The soft skills that allow us to create bottom-line benefits for organizations.
Connecting with your clients and motivating your team through empathy.
Key Takeaways:
Empathy takes two forms - affective empathy and cognitive empathy. It is a method of perspective - of gathering information and then using that information to inform a decision or an action.
If you've cultivated your own confidence and are secure enough in your own skills and ability, you are much more likely to be…
The skinny
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